Vodafone outages and service status in Chapel-en-le-Frith, England
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- Vodafone generated 0 outage signals in the last 24 hours around Chapel-en-le-Frith, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Chapel-en-le-Frith, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chapel-en-le-Frith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Chapel-en-le-Frith, England
Latest outage, problems and issue reports in Chapel-en-le-Frith and nearby locations:
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Hardik Shah (@hardikjshah83) reported from Cheadle Hulme, England@VodafoneUK I really didn't wanted to name the store but wanted to just feedback so that you can put some emphasis on this matter. However , after waiting for simswap to complete, only just realised from speaking to your customer service team your store have just make me suffer more.
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Max (@shinyperson) reported from Whaley Bridge, England@NuttyRichie @KevinessW @VodafoneUK You'd also call companies out as irresponsible if they allowed customers to get into financial difficulty by taking out service contracts they couldn't afford. That diligence is them being a responsible creditor.
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Geoff Crowther (@GeoffCrowther1) reported from Hayfield, England@YounyLinda @VodafoneUK Hi Linda, do you have the My Vodafone app on your phone. There's a chat line on there and they resolved a problem for me.
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Chris Bradbury (@ted1716) reported from Macclesfield, England@VodafoneUK help! Since reporting my sons phone stolen and sorting out a new sim, he hasn’t been able to make calls. What do I need to do?
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK I bought a draytek vdsl router in the end. Expensive, but solved my connection issues out. Their router is a pos. Wan side disconnections was apparently my WiFi in the house according to their technical support, even though they screen shared and saw the logs showing wan drops
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Gary Hall (@BallsallGaz) reported from Ashton-under-Lyne, EnglandI always think about getting fit but I always think I’ve got no time or not enough money. My son said to me yesterday I could go running or exercise in the garden, there’s no excuse really, then I saw #VeryMeRewards offer £1000 to start a new resolution @VodafoneUK. No excuse!!!
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Karen Driver - Member Pioneer (@oscarmarkaz) reported from Glossop, England@halsall_rafa @VodafoneUK @VodafoneGroup @BBCWatchdog Promise to call back but don’t, phone line shocking, complaint still not answered in 4 days should be 48 hours my blood is just about at boiling point right now
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Chris Bishop (@Chris_Bishop84) reported from Ashton-under-Lyne, EnglandHow am I ever going to get in touch with @VodafoneUK 😡 I never will!!!
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. Charlotte☁️ (@CharlySlade) reported from Ashton-under-Lyne, EnglandSo whilst other companies are doing all they can to help out whilst myself & millions of others are furloughed & taking paycuts, @VodafoneUK instead text to say that my plan will be increased by 2.5% from April. Thanks alot you snakes 🙂👍🏼
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Andrew Boyle SBStJ 🇬🇧 (@andrewboyle1978) reported from Stockport, England@VodafoneUK @RedTweetz Bored the crap out of me...
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Rik Cross (@rik_cross) reported from Stockport, England@VodafoneUK Incorrect charges from@Vodafone🤔. Never. Poor service too. Can’t be !
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Jim Millen (@jim_millen) reported from Macclesfield, England@sammyjomonkey @Julio_Geordio @VodafoneUK I’ve had the same problem, £89 out - fuming 😡 Did you by any chance recently register for the COVID track & trace app? Some speculation it’s a data leak....
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Dr Andy Hershon (@andyhersh) reported from Glossop, England@VodafoneUK rang re son’s contract. Paid off phone 3 months ago, but of course no one thought of letting us know. Gone SIM only now, but no thanks to your poor Customer Service who seem very pleased to say nothing and take my money @MartinSLewis @MoneySavingExp
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John Shiel (@JohannShiel) reported from Disley, England@sazmeister88 @SuzanneEvans1 @VodafoneUK @ThreeUK Gosh! She’s got thin skin. (Note to self, never dare to be funny again.)
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David_taylor1978 (@Taylor1978David) reported from Cheadle Hulme, EnglandWell aren't you a load of sly ***** @VodafoneUK with your securenet? Totally not needed but you automatically have customers opt in, wonder how much you make from that? A pound extra from every customer each month 🖕🏻
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Even though terms state free disconnect if they can't supply new house. Apparently another trip to a store who didn't know what to do and eventually refunded. Oh and prime contact... Total shit. Never been able to speak to "mine"
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⚽️❤ Kelly kop ❤⚽️ (@kelly_lfc82) reported from Ashton-under-Lyne, England@Rioghal @VodafoneUK Same here with 3 the signal is abysmal and is getting worse rang to complain and leave them but they said its cos they are installing 5g and will get betterin time, which has been a lie 😕 All good here thank you, hope you are keeping well too 👍🏻🙂
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danleene (@danleene) reported from Ashton-under-Lyne, England@VodafoneUK What’s the matter with your signal here in Ashton-under-Lyne? Phone reception is very bad and our data drops quite often 😩
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Steve Berry (@steveberry62) reported from Chapel-en-le-Frith, England@VodafoneUK You really are an utter shambles. Never again. That is all.
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Paul (@pauljbarton) reported from Chinley, England@OpenreachHelp Fixed on day 3 of no connection by @VodafoneUK (happy now). The fix was taking the cover off the open reach socket and using the test socket inside! Who knew!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Darcy (@darc69730) reportedIn Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬
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CJ (@CJ8316758312135) reported@DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...
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Liam (@LiabilityLiam) reported@SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)
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anita maistry (@maistry_anita) reported@VodafoneUK I urgently need to speak to someone-please help.
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AlbaGuBrath (@freewullie_lyn) reported@Iromg @VodafoneUK Found out recently that RNLI do NOT go to the rescue of Fishermen in trouble!!! Wtaf ... transport boat people but won't go to Fishermen in trouble... no more money for them
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investigator (@surelock_) reported@VodafoneUK investing £11 million, but I still do not get a signal at home, totally reliant on the internet !
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Jam (@Jammy595) reported@VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!
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Brianlfc0210 (@brianlfc0210) reported@Kevmac7 @VodafoneUK Terrible service
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Charles Chadderton🏴 (@CharlieChaddy) reported@ZiaYusufUK Shut @VodafoneUK down. Nobody needs them.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.