Vodafone outages and service status in Chapel-en-le-Frith, England
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- Vodafone generated 0 outage signals in the last 24 hours around Chapel-en-le-Frith, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Chapel-en-le-Frith, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chapel-en-le-Frith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Vodafone Issues Reports Near Chapel-en-le-Frith, England
Latest outage, problems and issue reports in Chapel-en-le-Frith and nearby locations:
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Jim Millen (@jim_millen) reported from Macclesfield, England@sammyjomonkey @Julio_Geordio @VodafoneUK I’ve had the same problem, £89 out - fuming 😡 Did you by any chance recently register for the COVID track & trace app? Some speculation it’s a data leak....
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Don't get your broadband with them either. Dial up is more reliable. I went back to them 2 years ago. Wish I never. Good job contracts due up soon
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Max (@shinyperson) reported from Whaley Bridge, England@NuttyRichie @KevinessW @VodafoneUK You'd also call companies out as irresponsible if they allowed customers to get into financial difficulty by taking out service contracts they couldn't afford. That diligence is them being a responsible creditor.
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Max (@shinyperson) reported from Whaley Bridge, England@NuttyRichie @KevinessW @VodafoneUK I can assure you, a five-year old issue on an improved credit report will not prevent access to service contracts. It impacts people who routinely, currently, regularly take out contracts for TV, mobiles, broadband etc and default on them.
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Hardik Shah (@hardikjshah83) reported from Cheadle Hulme, England@VodafoneUK Hi. Can I raise an official complain about this Wilmslow store. I went for swim swap and they gave me some card too. But later when they found out about this issue , they have cancelled the sim swap and left wrong notes on account. I didn't not expected this customer service
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Cobblers (@Cobblers) reported from Stockport, England@VodafoneUK Me again. Any actual news on your site working? Just a paying customer.
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Karen Driver - Member Pioneer (@oscarmarkaz) reported from Glossop, England@halsall_rafa @VodafoneUK @VodafoneGroup @BBCWatchdog Promise to call back but don’t, phone line shocking, complaint still not answered in 4 days should be 48 hours my blood is just about at boiling point right now
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rocinante (@Rocinante_797) reported from Macclesfield, England@thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.
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Andrea Joseph (@aheavysoul) reported from Furness Vale, England@VodafoneUK an elderly friend recently got an iPhone on contract from you. She has since been diagnosed with macular degeneration. Contacted shop where she got the contract but they said there’s nothing they can do as it’s just over 30days. She cannot use phone. Could you help?
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EMMA STOTHARD (@emstoth) reported from Cheadle Hulme, England@VodafoneUK are there any known issues with the network over the last few days? My phone keeps losing signal and 4G/5G fully and the only way it comes back is if I go on and off airplane mode? Happening a few times a day since last week.
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Socially Distanced Teacher (Samuel Winter) 🏳️🌈 (@samuelwinter) reported from Macclesfield, EnglandHi @VodafoneUK I’ve spent three hours trying to resolve a simple request which has now turned into poor customer service resulting in me being quite frustrated. I wouldn’t normally contact a company in such a public manner about this, but nothing else seems to be working. Help.
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Jim Millen (@jim_millen) reported from Macclesfield, England@RoscoMac @korintus @VodafoneUK Same issue here 😡 Did you by any chance recently sign up to the COVID track & trace app? Some speculation online it’s a data leak from there...
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Forged By Fire (@forgedbyfiree) reported from Cheadle Hulme, England@VodafoneUK whats wrong with your mobile data connection everywhere in manchester i go 1 bar and videos buffer i have been your customer since 2013
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Shepsta (@shepsta) reported from Stockport, England@VodafoneUK help please: stuck in a loop being sent from phone to online chat and back again. I need to rearrange a broadband move but online say it can only be done on the phone and phone system says too busy to take call. As it stands we’re going to be cut off on Monday-HELP!
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Andrew Boyle SBStJ 🇬🇧 (@andrewboyle1978) reported from Stockport, England@VodafoneUK @RedTweetz Bored the crap out of me...
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Even though terms state free disconnect if they can't supply new house. Apparently another trip to a store who didn't know what to do and eventually refunded. Oh and prime contact... Total shit. Never been able to speak to "mine"
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK I bought a draytek vdsl router in the end. Expensive, but solved my connection issues out. Their router is a pos. Wan side disconnections was apparently my WiFi in the house according to their technical support, even though they screen shared and saw the logs showing wan drops
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Gary Hall (@BallsallGaz) reported from Ashton-under-Lyne, EnglandI always think about getting fit but I always think I’ve got no time or not enough money. My son said to me yesterday I could go running or exercise in the garden, there’s no excuse really, then I saw #VeryMeRewards offer £1000 to start a new resolution @VodafoneUK. No excuse!!!
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Geoff Crowther (@GeoffCrowther1) reported from Hayfield, England@YounyLinda @VodafoneUK Hi Linda, do you have the My Vodafone app on your phone. There's a chat line on there and they resolved a problem for me.
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Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Lawton (@Pontemiller) reported@VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.
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Ed (@EdTheITGuy) reported@VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!
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***** Power 🐈⬛ 🇬🇧 🏴i🇮🇱 (@Kimmi8489758911) reported@VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!
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Salvador Álvarez Río (@alvarsa1) reported@VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.
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vince tanner (@TannerVinc26621) reported@Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Kate (@listentohere) reported@VodafoneUK travelling into London and I haven’t got a signal on my WiFi pretty much the length of the 30 miles into central London . What am I paying you for?
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SendCake Films (@SendCakeFilms) reported@ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦
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StGeorge (@Needitsobadly) reported@MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.
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Vodafone Group (@VodafoneGroup) reported@priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.