Vodafone outages and service status in Chapel-en-le-Frith, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Chapel-en-le-Frith, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Chapel-en-le-Frith, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chapel-en-le-Frith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 3: Problems at Vodafone
Vodafone is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
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Vodafone Issues Reports Near Chapel-en-le-Frith, England
Latest outage, problems and issue reports in Chapel-en-le-Frith and nearby locations:
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.
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Ang Garnett (@Anggarnett) reported from Poynton, EnglandAfter 2 days of getting messages from @VodafoneUK promising to sort my account out and take the charge off and get back to me, it’s still on and heard nothing since yesterday afternoon. Poor Customer service
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Hardik Shah (@hardikjshah83) reported from Cheadle Hulme, England@VodafoneUK Hi. Can I raise an official complain about this Wilmslow store. I went for swim swap and they gave me some card too. But later when they found out about this issue , they have cancelled the sim swap and left wrong notes on account. I didn't not expected this customer service
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Shepsta (@shepsta) reported from Stockport, England@VodafoneUK help please: stuck in a loop being sent from phone to online chat and back again. I need to rearrange a broadband move but online say it can only be done on the phone and phone system says too busy to take call. As it stands we’re going to be cut off on Monday-HELP!
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Jim Millen (@jim_millen) reported from Macclesfield, England@RoscoMac @korintus @VodafoneUK Same issue here 😡 Did you by any chance recently sign up to the COVID track & trace app? Some speculation online it’s a data leak from there...
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𝕂𝕒𝕥𝕪 (@WhatKatySaid) reported from Stockport, EnglandSo fuming with @VodafoneUk put in a complaint, heard absolutely nothing and since upgrading my phone I've had little to no signal.. Been with them circa 10 years!
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Furthermore I moved house they couldn't supply new address. They told me that I'd have to go to a store to cancel a service I took out online... Went to store, got told this is a phone shop not bb... Phoned eventually got cancelled. Still tried to charge me disconnect fee
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Andrew Boyle SBStJ 🇬🇧 (@andrewboyle1978) reported from Stockport, England@VodafoneUK @RedTweetz Bored the crap out of me...
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Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England@aj_180 @VodafoneUK Don't get your broadband with them either. Dial up is more reliable. I went back to them 2 years ago. Wish I never. Good job contracts due up soon
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Splendiferous (@Cheshirecats17) reported from Bollington, England@VodafoneUK please answer my calls as your online chat can't help
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samhargreaves94 (@samhargreaves94) reported from Stockport, England@VodafoneUK mobile data network has been (still is!) poor of late. Not good enough for the money I’m paying. Highly unlikely I’ll renew when my contract is up.
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rocinante (@Rocinante_797) reported from Macclesfield, England@thameswater yet again your website on my phone is dreadful.trying to submit my final meter reading but it’s not having it. @SSE @VodafoneUK @O2 @BritishGas have no issues but yours is diabolical.
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Forged By Fire (@forgedbyfiree) reported from Cheadle Hulme, England@VodafoneUK whats wrong with your mobile data connection everywhere in manchester i go 1 bar and videos buffer i have been your customer since 2013
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Karen Driver - Member Pioneer (@oscarmarkaz) reported from Glossop, England@halsall_rafa @VodafoneUK @VodafoneGroup @BBCWatchdog Promise to call back but don’t, phone line shocking, complaint still not answered in 4 days should be 48 hours my blood is just about at boiling point right now
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Jim Millen (@jim_millen) reported from Macclesfield, England@sammyjomonkey @Julio_Geordio @VodafoneUK I’ve had the same problem, £89 out - fuming 😡 Did you by any chance recently register for the COVID track & trace app? Some speculation it’s a data leak....
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Dr Andy Hershon (@andyhersh) reported from Glossop, England@VodafoneUK rang re son’s contract. Paid off phone 3 months ago, but of course no one thought of letting us know. Gone SIM only now, but no thanks to your poor Customer Service who seem very pleased to say nothing and take my money @MartinSLewis @MoneySavingExp
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Steve Berry (@steveberry62) reported from Chapel-en-le-Frith, England@VodafoneUK You really are an utter shambles. Never again. That is all.
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EMMA STOTHARD (@emstoth) reported from Cheadle Hulme, England@VodafoneUK are there any known issues with the network over the last few days? My phone keeps losing signal and 4G/5G fully and the only way it comes back is if I go on and off airplane mode? Happening a few times a day since last week.
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Max (@shinyperson) reported from Whaley Bridge, England@NuttyRichie @KevinessW @VodafoneUK I can assure you, a five-year old issue on an improved credit report will not prevent access to service contracts. It impacts people who routinely, currently, regularly take out contracts for TV, mobiles, broadband etc and default on them.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mṽsh (@shikariunite) reported@Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?
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Alan Handyman (@AlanHandyman4u) reportedVodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?
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Hal Apeno (@chilliholic) reported@Iromg @VodafoneUK Well done Mike. As well as cancelling support to my fave charity The Salvation army for the same reason I also no longer donate to the RNLI for obvious reasons. I live on the S. Coast but I discovered that all funds collected are returned to the centre for re-distribution.
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CJ (@CJ8316758312135) reported@DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...
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Vodafone Group (@VodafoneGroup) reported@priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.
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Lucy Slater (@lucindaslater83) reported@VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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Migrant Tracker UK (@MigrantTrackUK) reported@ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Hywel Evans (@hywelsuchevans) reportedJust had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?