Virgin Media Outage Report in Borehamwood, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Borehamwood come from postal codes WD6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Borehamwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, City of Westminster, London, Wembley, Hackney, Islington, Bermondsey, Tower Hamlets, Hampstead, Ealing, Camden Town, Hayes, Harringay, Bushey and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
||
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Wembley |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Rixy
(@AshleyRix1) reported
from
London, England
@virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.
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🏴🇯🇲🇮🇪 Anthony Morgan
(@Anthony_Morgan_) reported
from
Brentford, England
@virginmedia is there an outage in NW6? Any info would be useful. That way I can let my employers know why I'm not wfh.....
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
@virginmedia Hi @virginmedia, who said anything about leaving? I haven’t gone there yet. I’ve asked for a discount for lack of service and to have a proper discussion about losses. I’m self employed and working from home. I’m looking for some of that customer-centricity stuff.
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Hi, I need assistance and I have not been able to contact the service
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness
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Aaron Parr
(@GreenParr) reported
from
Hackney, England
@virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
Was there not some way you could have enabled us to plan ahead with a warning you were going to do whatever it is you’re doing? It took me calling your phone-bot to find out. I trust loss of service and inconvenience will be reflected in this month’s @virginmedia bill? RSVP
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia Not in my area no but I done internet speed tests on 3 different computers and it came out as 0.17 download speed when I’m paying for 100+ also getting awful long spikes
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Great. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.
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Brigitte RicouBellan
(@globalbribri) reported
from
Paddington, England
Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
@virginmedia Ironically, one of the zoom meetings I’ve had to postpone due to a lack of warning about my @virginmedia WiFi going down for the day, was an interview with one of your own directors for a client. I can’t express how bad you’ve made me look today. Happy to talk when you’re ready.
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this
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Emma Jude Harris
(@HeyEmJude) reported
from
Tottenham, England
@virginmedia It’s now saying November 19th for one of two issues and 18th for something to do with tv. Considering I haven’t had WiFi since last Wednesday this is outrageous.
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Claire Vale
(@claire_vale) reported
from
Enfield Lock, England
@virginmedia I’ve run the test and it says there is no issue?
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Brigitte RicouBellan
(@globalbribri) reported
from
Brentford, England
@virginmedia upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Ruby
(@PaperWhispers) reported
@S_Fleary1 @virginmedia Been there! It is terrible. I did get my broadband reduced from £46 per month to £22 when I eventually got through.
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Dave Watson
(@Keynesianism) reported
@virginmedia My online complaint was ignored. By email I received details of my (incorrect) Broadband deal which said "hope this works for you" Well it doesn't and I have responded in detail to the email, explaining why. Hopefully I will avoid having to take this complaint higher.0/5 so far.
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Kate
(@Katy1207L) reported
@virginmedia my bill is incorrect, again! This is becoming a part time job. Why is it so difficult? Why are your services so awful?
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Ed Blake
(@EdwinStanleyB) reported
@virginmedia I have a complaint raised but I don’t have an account. Tried setting up an account (just in case the complaint got linked to my email address) but ran into an “Oops, we have a problem” message on your website (Code: DEF01). Just want to know you’re going to sort this!
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Dee Lakhan
(@deelakhan) reported
So upset, full anxiety now with the appalling service from @virginmedia why am I being discriminated against??? Your operator just hang up on me!!
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Bally Singh
(@putasinghonit) reported
You have one job @virginmedia and that is to provide ME decent internet service. Why am I constantly having to reboot, reset and regret ever signing up with you lot?! I am fumigating!!!
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maria
(@ESEOFLARE) reported
@virginmedia hi no wifi connection :/ comes up with a ! next to the signal. no error message on tv. checked site for outages in area and there are none. bills have been paid. what now ?
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Ultra Clam 🇬🇧 🐍
(@BeardyClam) reported
@virginmedia I’m on the line for “retention” and have been holding for 28 minutes listening to the same 4 songs over and over. We have Cityfibre in our area. Better answer soon or I’ll just cancel the DD and move. Useless customer service.
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wakawaka
(@Real_Wakawaka) reported
@virginmedia I hate you and your service! No Internet for 3 weeks and constant broken promises/ problems. 300mb but getting 200kbs WTF!! Every day promised will be fixed tomorrow also bad engineers using my house line for next door at waist height
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JonTheJoker76
(@JPBOLDY) reported
@virginmedia Isn't my equipment it's your network and yes done all that before fed up with hearing about pin hole reset, turn it off turn it on, check your network it's been like this since December, was all ok for a few days and now constant issues