3 (Three) Outage Report in Whitchurch, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Whitchurch, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Whitchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Whitchurch, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Whitchurch, England
Latest outage, problems and issue reports in Whitchurch and nearby locations:
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Joanne Elliott ⫩
(@joanneh79) reported
from
Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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David H-T 🏈⛴🏳️🌈🇪🇺🇳🇴🏴
(@psicorps2000) reported
from
Andover, England
@ThreeUK network intermittent this morning in #Andover but nothing much go cry about. Generally very reliable so I'm not worried.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🦦
(@sojuheart) reported
@ThreeUK It’s 09:46AM please wake up and think 💡, I’ve explained it and answered your question twice. I’m not paying for something I have not received. The case gets closed and you refer me to an ombudsman. I’m done with this dumb service.
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Tom
(@tom_marzipan) reported
@ThreeUKSupport Hi there. I can’t log in to my account. I’m using the correct password, but neither your app nor your site recognise it. When I try to reset the password, the email link arrives correctly, but I get an error message each time I try to choose a new one. Please fix!
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Paul G
(@xxM3boyxx) reported
@kahlo_94 @ThreeUK Well it doesn't look like you are getting any response anyway..... I had the same issues with Vodafone for a couple of years until I eventually moved to EE
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Esther Cooke
(@esther_cooke) reported
@ThreeUK Offered an upgrade dearer than the deal for a new customer! Then did an upgrade on 24th due for delivery today... apparently DPD have 752 phones in a backlog .... won’t be delivered until 15th! after 40 mins online chat and 8 mins on to canx for my 3 accounts, cut off!
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Debz Glover😜
(@DebzGlover) reported
@ThreeUKSupport Still hasn't been resolved. I spoke to someone before Xmas who said you'd received the mifi on 10th December and now I've just got x2 letters telling me it's not received and that I have an o/s amount on my account. So has it been received or not?! Sick to death of your Network!
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Megan Fisher
(@Megfish2402) reported
@ThreeUKSupport I tried to raise a complaint and he said there wasn’t anything he could do and sent me a link by text.
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Daniel Jacobs
(@DanielHarry311) reported
@ThreeUKSupport need support ASAP. Three app has issues for few days now , need to transfer my PAC code immediately. Thanks
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fishbonejohanna
(@fishbonejohanna) reported
@ThreeUKSupport I switched from contract to pay as you go and your guy said I had £8 still on my account that was owed to me. Also when I tried to cancel the first time they didn’t actually cancel it so I was still paying £11 for a service I wasn’t using and he said I could get that back too
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Kirsty Woolven 🎄 (she/her)
(@kirstywoolven) reported
@ThreeUKSupport What other methods are there to complain? I don't trust the live chat, the phone team don't support the new PAYG sims, all I can see is the online form that'll take 7 working days and by then I'm outside of the 14 day cooling of period y'know?
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alexnicol
(@itsalexnicol) reported
@ThreeUK No. I've called in August, September, October and November to get payment dates changed and still they're being taken at the wrong time. Stores won't help because of fraud. The web chat won't help because of fraud, the phone lines take best part of an hour to get through...