3 (Three) Outage Report in Walton-on-the-Naze, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Walton-on-the-Naze, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Walton-on-the-Naze and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Walton-on-the-Naze, England
Latest outage, problems and issue reports in Walton-on-the-Naze and nearby locations:
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Malcolm Duke
(@malcolmduke5) reported
from
Jaywick, England
@ThreeUKSupport LTE is slow 3G is a bit better and it’s only mobile internet and I have done all the tricks are restarting.
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Alan Bridger
(@Alan_Bridger) reported
from
Frinton-on-Sea, England
@ThreeUK I only tweeted you about this issue 2 weeks ago and yet the same problem is happening once again. I’ve no internet coverage in the CO13 9QB area or the CO14 8NR area. This is beyond a joke now! At this rate I’ll be looking elsewhere for my mobile phone service
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUK is there a problem with the network I’m unable to receive call
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Alan Bridger
(@Alan_Bridger) reported
from
Frinton-on-Sea, England
@ThreeUKSupport Scott, Unable to join you on chat as I’m at work during your chat room opening hours and as I previously said I’ve no internet coverage in those postcode areas that I work in so couldn’t join in on a chat anyway. There’s one simple solution. FIX THE PROBLEM!!! 😡
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Amanda
(@Ladysherb) reported
from
Alresford, England
@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmin Chowdhury
(@ChowdhuryJasmin) reported
Not sure how many other customers are being wrongly charged big amounts by @ThreeUK allegedly for some third party apps. In middle of a cost of living crisis this is totally unacceptable and unfair way to treat customers.
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport can someone please get back to me? I ordered a phone on contract from you in December. Its still not been delivered, Dpd parcel says it never left the depot, your customer service team claim its been delivered but it was being delivered to the store..help!!
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport It was an s22 ultra, it was meant to be delivered to a 3 store, they haven't recieved it, but customer services claim dpd said its been delivered, but the parcel number given, shows it hasn't moved from the depot since 22/12/2022...Im being charged for the contract...
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Sammii Brown
(@sammiib420) reported
@ThreeUKSupport The best they advised was to cancel the contract and apply for a new one. But if I do that I end up paying £20 more per month for the phone, and I've lost out on the Samsung offer for £300, that I was eligible for after purchasing the phone when I did. I'm really unhappy 😭
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torikeogh1978
(@torikeogh1978) reported
@ThreeUKSupport I posted a tweet and you responded quickly wanting to resolve issue. Now you are not responding at all.! Do you not want to give me the £100 credit offered any longer?
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Karen Redfern
(@KarenRedfern2) reported
@ThreeUK Just spent precious holiday on a live chat regarding a complaint. I am a long-standing customer who switched to you originally because of Go Roam. You have just pushed me into an ‘upgrade’ which is no such thing as Go Roam is now an extra and expensive option.
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Karen Redfern
(@KarenRedfern2) reported
Shoddy customer care @ThreeUK Just be up front and tell all customers you are not offering Go Roam under the same conditions - this is a significant change.
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PG8
(@PedriG8) reported
@wills_bear @ThreeUKSupport I have this problem for two weeks now in Lincoln, I can’t even play anything or download anything because the download speed doesn’t even go above 5Mbps for the 5G home broadband. So frustrated and when I call them they say they are working on it.
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JonAlx.
(@jonalx7) reported
@ThreeUKSupport Only after a replacement or upgrade for a faulty ZTE 801 hub, nothing major really, but its impossible for anyone to complete this task! It’s been a nightmare, very shoddy and poor customer service beyond belief.This is why you lose customers!
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Cassy Becker-Smith
(@CassyBSmith) reported
@ThreeUKSupport Yeah they say that every time (up to 5 attempts now - and i have copies of correspondence to prove that) but it never happens. Not sure who’s lying here - is it you and your customer services team or is it the admin folks who are supposed to fulfil these requests?