3 (Three) outages and service status in Walton-on-the-Naze, England

Problems in the last 24 hours in Walton-on-the-Naze, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Walton-on-the-Naze, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Walton-on-the-Naze, England

Latest outage, problems and issue reports in Walton-on-the-Naze and nearby locations:

• 
  Gareth Bingham (@woodbridgemonk) reported 8 minutes ago from Felixstowe, England

  @THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!

• 
  Gary bloom (@garybloom67) reported 10 minutes ago from Harwich, England

  @ThreeUKSupport is there a problem with the network I’m unable to receive phone calls

• 
  Kirsty : Polkabops (@SherbetKirsty) reported 13 minutes ago from Great Bromley, England

  @ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!

• 
  Alan Bridger (@Alan_Bridger) reported 31 minutes ago from Frinton-on-Sea, England

  @ThreeUK I only tweeted you about this issue 2 weeks ago and yet the same problem is happening once again. I’ve no internet coverage in the CO13 9QB area or the CO14 8NR area. This is beyond a joke now! At this rate I’ll be looking elsewhere for my mobile phone service

• 
  Malcolm Duke (@malcolmduke5) reported 33 minutes ago from Jaywick, England

  @ThreeUKSupport LTE is slow 3G is a bit better and it’s only mobile internet and I have done all the tricks are restarting.

• 
  Gary bloom (@garybloom67) reported 37 minutes ago from Harwich, England

  @ThreeUK is there a problem with the network I’m unable to receive call

• 
  Gareth Bingham (@woodbridgemonk) reported 37 minutes ago from Felixstowe, England

  @THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈

• 
  Alan Bridger (@Alan_Bridger) reported 40 minutes ago from Frinton-on-Sea, England

  If it wasn’t so expensive to cancel my contract that I’ve got with @ThreeUK then I’d be cancelling in a heartbeat. AWFUL, TERRIBLE SERVICE!! Going into a chat room to talk about it won’t fix the technical fault that you yourselves highlighted 2 weeks ago but fixing the fault will

• 
  Alan Bridger (@Alan_Bridger) reported 54 minutes ago from Frinton-on-Sea, England

  @ThreeUKSupport Scott, Unable to join you on chat as I’m at work during your chat room opening hours and as I previously said I’ve no internet coverage in those postcode areas that I work in so couldn’t join in on a chat anyway. There’s one simple solution. FIX THE PROBLEM!!! 😡

• 
  Amanda (@Ladysherb) reported 57 minutes ago from Alresford, England

  @ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HMoody (@MissMoody79) reported 7 minutes ago

  @ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice

• 
  🄸 🄿🅄🅂🄷 🄱🅄🅃🅃🄾🄽🅂 (@_XoDaRap_) reported 8 minutes ago

  @ThreeUKSupport I need a customer service email address please. None of your live chat agents could help. I wasted my lunch hour being passed around like a $10 ****** at a stag party.

• 
  Chiadikobi Ozor (@chiadikobiozor) reported 8 minutes ago

  I really don’t know why three network keep hiring INDIAN customer service agents who can’t speak English. Really very frustrating @ThreeUK

• 
  Jo Smith 🌹 (@carsonsmummy) reported 8 minutes ago

  Just had a call from someone supposedly representing @ThreeUK @ThreeUKSupport advising me that my sim will be blocked in 3 days due to network issues. Is this a load of old tosh / spam / phishing, or is it true? I hung up.

• 
  David Richards (@gadgetbluetab) reported 13 minutes ago from Anstey, England

  @ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!

• 
  Zion Lights (@ziontree) reported 18 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

• 
  Ell💕 (@MrSteveBerman) reported 19 minutes ago

  @ThreeUK Your customer service team is actually so impolite it’s ridiculous. Train them better please

• 
  Robert THOMPSON (@RobertT63939769) reported 19 minutes ago

  @ThreeUKSupport hi i cant seem to het my phone working here in gran caneria i even just bought a 7 pound passport but my plean shpuld include it here, its just keeps saying emergency calls only any ideas ?

• 
  Evonne O (@f1lover75) reported 22 minutes ago

  @ThreeUKSupport want to put in a complaint about yiu bot helping me to for the number 07397 525596 as I asked for help as a vulnerable customer. I did made the payment hor the payment scheme but the system says I didn't got it. I

• 
  Stupid Dog (@stoopidiztdog) reported 22 minutes ago

  @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?