3 (Three) outages and service status in Walton-on-the-Naze, England

Problems in the last 24 hours in Walton-on-the-Naze, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Walton-on-the-Naze, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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3 (Three) Issues Reports Near Walton-on-the-Naze, England

Latest outage, problems and issue reports in Walton-on-the-Naze and nearby locations:

• 
  Gareth Bingham (@woodbridgemonk) reported 1 minute ago from Felixstowe, England

  @THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈

• 
  Malcolm Duke (@malcolmduke5) reported 24 minutes ago from Jaywick, England

  @ThreeUKSupport LTE is slow 3G is a bit better and it’s only mobile internet and I have done all the tricks are restarting.

• 
  Gary bloom (@garybloom67) reported 25 minutes ago from Harwich, England

  @ThreeUK is there a problem with the network I’m unable to receive call

• 
  Gareth Bingham (@woodbridgemonk) reported 30 minutes ago from Felixstowe, England

  @THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!

• 
  Alan Bridger (@Alan_Bridger) reported 34 minutes ago from Frinton-on-Sea, England

  @ThreeUKSupport Scott, Unable to join you on chat as I’m at work during your chat room opening hours and as I previously said I’ve no internet coverage in those postcode areas that I work in so couldn’t join in on a chat anyway. There’s one simple solution. FIX THE PROBLEM!!! 😡

• 
  Alan Bridger (@Alan_Bridger) reported 37 minutes ago from Frinton-on-Sea, England

  If it wasn’t so expensive to cancel my contract that I’ve got with @ThreeUK then I’d be cancelling in a heartbeat. AWFUL, TERRIBLE SERVICE!! Going into a chat room to talk about it won’t fix the technical fault that you yourselves highlighted 2 weeks ago but fixing the fault will

• 
  Kirsty : Polkabops (@SherbetKirsty) reported 37 minutes ago from Great Bromley, England

  @ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!

• 
  Amanda (@Ladysherb) reported 44 minutes ago from Alresford, England

  @ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please

• 
  Gary bloom (@garybloom67) reported 53 minutes ago from Harwich, England

  @ThreeUKSupport is there a problem with the network I’m unable to receive phone calls

• 
  Alan Bridger (@Alan_Bridger) reported 56 minutes ago from Frinton-on-Sea, England

  @ThreeUK I only tweeted you about this issue 2 weeks ago and yet the same problem is happening once again. I’ve no internet coverage in the CO13 9QB area or the CO14 8NR area. This is beyond a joke now! At this rate I’ll be looking elsewhere for my mobile phone service

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UDI for The North 🐧 (@SunyaSutti) reported 6 minutes ago

  Why do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!

• 
  SG (@Saurav) reported 8 minutes ago

  @ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!

• 
  Steve Burnley (@stevenfburnley) reported 8 minutes ago

  Hey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse

• 
  Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported 10 minutes ago

  @torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.

• 
  David Clarke (@DavidCl88428325) reported 11 minutes ago

  This has been a continual issue of network loss and instabillity in the bt54 area, why?, are other areas more important than rural coastal areas? Why are we being cut off continually? @ThreeUKSupport

• 
  Baz (@49_timelessness) reported 11 minutes ago

  @ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!

• 
  Mark Chappell (@MarkChappe93649) reported 13 minutes ago

  @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

• 
  naomi (@ROSS_G3LL3R) reported 15 minutes ago

  @ThreeUK As a young woman travelling abroad not only is this very dangerous but also absolutely disgusting that you think it’s acceptable to treat customers this way just to make more money! Sort it out @ThreeUK

• 
  FINGERSJOHN✌ (@jnafr) reported 19 minutes ago

  @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

• 
  Gbolahan Obisesan💚 (@GreatObisesan) reported 19 minutes ago

  @ThreeUKSupport been noticing very in consistent network & unreliable data coverage in London! Can @ThreeUKSupport offer any clear explanation or indication of if this issue has been picked up and being resolved? Highly irritating service at this stage!