3 (Three) Outage Report in Walton-on-the-Naze, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Walton-on-the-Naze, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Walton-on-the-Naze and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (25%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Walton-on-the-Naze, England
Latest outage, problems and issue reports in Walton-on-the-Naze and nearby locations:
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUK is there a problem with the network I’m unable to receive call
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈
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Alan Bridger
(@Alan_Bridger) reported
from
Frinton-on-Sea, England
@ThreeUKSupport Scott, Unable to join you on chat as I’m at work during your chat room opening hours and as I previously said I’ve no internet coverage in those postcode areas that I work in so couldn’t join in on a chat anyway. There’s one simple solution. FIX THE PROBLEM!!! 😡
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!
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Malcolm Duke
(@malcolmduke5) reported
from
Jaywick, England
@ThreeUKSupport LTE is slow 3G is a bit better and it’s only mobile internet and I have done all the tricks are restarting.
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Amanda
(@Ladysherb) reported
from
Alresford, England
@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please
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Alan Bridger
(@Alan_Bridger) reported
from
Frinton-on-Sea, England
@ThreeUK I only tweeted you about this issue 2 weeks ago and yet the same problem is happening once again. I’ve no internet coverage in the CO13 9QB area or the CO14 8NR area. This is beyond a joke now! At this rate I’ll be looking elsewhere for my mobile phone service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Wåde •̀.̫•́✧³³³
(@WadeFamoc) reported
So @threeuk messed up again! Had many troubles with security on their website for years. Then last month I joined the three rewards app soft launch & got in the app easily. Suddenly, got logged out and told not eligible, I'm pay monthly! Now asking for new login & password. 🤬😤
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peter greenford
(@GreenfordPeter) reported
@ThreeUK @samaritans Reach out to your customer service please,tell them to stop calling me everyday,wouldn’t mind but I cannot tell what their saying,my 5year old speaks better English which is amazing as I’m not English
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Lady Bayes 🎄
(@KSwiz) reported
Hey @ThreeUK I dealt with your customer service team 3 times yesterday & my issue is still unresolved, from the info I just entered it would seem they were not entirely honest with me & my situation is getting worse. Please can I get some competent & honest help, thank you.
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ladypokingham @ThreeUK Just to inform, Three's policy is to deliberately withhold mast fault or works info from the website and from the support team here, meaning all they can do is (unknowingly) tell untruths and leave customers in an endless circle of wasted time on calls... (cont.)
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport @GaryNHughes Chris, the process connects to a better mast when one or other masts has a fault. Because Three's policy is to hide faults from your team and customer (confirmed by your India team) we then get this repeated dialogue and user wastes hours of time on the phone. Update to follow.
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gordon brown
(@Scott45uk2) reported
@ThreeUKSupport It still acting up yet speedtest and your app shows a good signal
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Paul Monaghan
(@monaghp) reported
@ThreeUK Any update on when you might finally support the Applewatch on your platform. Deciding whether to stay with Three or switch. This will be an important element.
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Tom - Go back to the trains!
(@txmhalliwell1) reported
@GaryNHughes @ThreeUKSupport I have the same problem with @Plusnet
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Lucy Armstrong Chocolates
(@LAChocolates) reported
from
East Wittering, England
@ThreeUKSupport It’s now working. Sounds like your customer support need a bit of training. I asked them every time if I should do this and they said no.
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Kirsty
(@danishpoo) reported
@ThreeUKSupport I had a phone call on Monday. Discussed with someone from ur relations team (Himani) want to cancel my contract and she said this will happen on the 19th. It is due to end on the 16th Jan, the end of my 24mnth contract. I have not received any emails or texts to confirm this?