3 (Three) Outage Report in Walton-on-the-Naze, Essex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Walton-on-the-Naze, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Walton-on-the-Naze and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Walton-on-the-Naze, England
Latest outage, problems and issue reports in Walton-on-the-Naze and nearby locations:
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUK is there a problem with the network I’m unable to receive call
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Been with them for about 15yrs...the deals are just so much better than anywhere else, but I have had to run down contracts, cancel then go back as they wouldn't offer me a renewal rate that a new customer could get!!! #mindboggling 🙈
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Amanda
(@Ladysherb) reported
from
Alresford, England
@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please
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Gareth Bingham
(@woodbridgemonk) reported
from
Felixstowe, England
@THT1878 @ThreeUK Customer Service is crap with them, seems they don't really care as they know their tariffs will keep customers...imagine if they actually had good customer service, they'd dominate the mobile phone market...really bizarre attitude!!!
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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Malcolm Duke
(@malcolmduke5) reported
from
Jaywick, England
@ThreeUKSupport LTE is slow 3G is a bit better and it’s only mobile internet and I have done all the tricks are restarting.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Sharkey
(@RobertS26901956) reported
@ThreeUKSupport Think I might just leave three as no one can help
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Chad Clark
(@ChadIssac_) reported
from
Leeds, England
@ThreeUK Hi. For some reason I’ve got two direct debits set up to my account for the same phone bill. Can you please advise on how I should proceed as I don’t want to cancel my DD in case it can be rectified on your end. TIA
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Florian
(@swizzlestick19) reported
@ThreeUK <--------this is the worst company ever!! Despicable customer service Avoid at all costs Continually trying to cancel my account and they don't answer or reply...... And still charge me £15 each month
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Dr Sarah Fullick
(@DrFullick) reported
@ThreeUKSupport Hi Jenn, well an upgrade is going through, but issues still remain and having to wait for a another call apparently on Sunday to pay my bill as charges that should have been reimbursed have not been so still waiting for that to be sorted, all very stressful.
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TwistedMetal
(@Twisted94860845) reported
@ThreeUKSupport Whilst I appreciate the response this is the generic IPv6 response that I've seent sent to others. To clarify the Samsung A40 is constantly issued an IPv6 address whereas the OnePlus 8 has never been issued an IPv6 address. I therefore believe this is a OnePlus issue @OnePlus_UK
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kjy
(@kjy31117688) reported
@ThreeUKSupport SK103LZ. Still isolated from office. Told 2day its 7 days (as was 2 days ago); Not what I expect from 3. Been on phone an hour so-far, seems customer support gone home for new year. No Internet all weekend and no guarantee I can WFH next week! Shows you value your customers - NOT
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hilary calow
(@hcalow1) reported
@ThreeUKSupport please help. No internet here today. I am trapped at home and need it!
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Edem
(@EdemKF11) reported
@ThreeUK my 3 app showed I was eligible for an upgrade. Now I have th new phone and SIM, 3 tell me I rather applied for an 2nd contract and you will charge fee to cancel my old contract. It's been a good 10 years but you've lost a customer. Check your app for any misleading info!
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michaela dell
(@mrsmicdell) reported
@ThreeUK I’m absolutely astounded how bad your customer service has been over the phones I am still waiting for since 23/10!!! Sick of being lied to and fobbed off
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Aleksandra Perelka
(@Sand_n_Pearls) reported
@ThreeUK spent 30 mins on hold whilst trying to cancel my dongle and ipad sim contracts. After your advisor put me on hold again to divert my call, the line went dead. Stayed on it for another 5 mins, nothing. Is that a tactic to stop people from leaving? I'd like a call pls