3 (Three) Outage in Wallingford, Oxfordshire, England

@ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.

@ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨

Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.

@ThreeUKSupport could somebody please help me out here.

@ThreeUKSupport Got passed to about 3 different people all who told me a different thing and then got told the system was down and they couldn’t help! So no it hasn’t been sorted 😫

Surprise surprise Vodafone haven’t acknowledged my formal complaint...in the 48 hours 😔 @ThreeUK here I come 😎

@ThreeUKSupport Not impressed with service so far and not even a customer yet..

@charlesarthur @three I just moved from @ThreeUK . Great value but awful coverage

@ReadingTalkies @ThreeUK I have exactly the same problems. It's bloody useless.

@ThreeUKSupport can’t access voicemail either via 123 or direct number yet I have a signal and can make calls ?

Hey @ThreeUK your aggressive (but stupid) debt collectors (Lowell) have issued court proceedings against me despite me sharing obvious proof that I am the wrong person. Your customer service rep said she couldn’t do anything about it....?!

@ThreeUKSupport Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Affecting multiple colleagues so not just my phone.

@ThreeUK Do you have any network issues in Reading? Getting no signal at all near M4 Jcn11. Checker says no known fault.

@ThreeUKSupport We closed all accounts down last year, August time. And you ******** said that would be the end of it.. But noooooo, you got in contact with her again in Feburary demanding more money, even tho you said the accounts were closed. And now in November, you're asking for more money

@ThreeUKSupport I have been two hours on your Live Chat trying to get a resolution and also to log a complaint. Complaints aren't taken by email and your phone line doesn't have the option!! I need a call back immediately. I am furious!!

@CraigRyan1986 @Three_Is_Broken @Apple @ThreeUK It’s a three problem and it’s causing me no end of issues 😡😡,,if you ring up you get a load of broken English down the phone and a £5er of your bill,like that makes the shoddy service we receive ok

@ThreeUK is down again. Great.

Long term customers with three don't get any Black Friday benefits for upgrades. Customer service refused to price match.Bad service.Time to leave three network @ThreeUK @ThreeUKSupport #badservice #CustomerService #CustomerExperience #CustomerFeedback

@ThreeUK Me soon gone from this rass network 🙏🏾

@ThreeUKSupport Everything working it’s just my internet has been really slow past week or so in the ky area of Scotland

@ThreeUKSupport Hi how could i cancel my contract sim that i just got a few days ago.

@ThreeUKSupport Nope! My services ended on 28 Oct. I was promised the letter on three separate occasions going back to over 3 weeks ago now. In another weeks time, I can raise it to the Ombudsman anyway as the complaint began on 28 Sep. I'd rather have the letter and do it that way.

@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.