3 (Three) Outage Report in Shrewsbury, Shropshire, England
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The latest reports from users having issues in Shrewsbury come from postal codes SY1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent 3 (Three) outage reports came from the following cities: Shrewsbury and Broseley.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Phone | |
| Broseley |
Phone | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Alan Ramsay
(@_aramsay) reported
from
Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Stuart Parr
(@wonkotsane) reported
from
Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Chris Kelsall
(@TelfordChris71) reported
from
Church Stretton, England
@ThreeUKSupport @ThreeUK no signal in SY6 for at least 2 days?
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Adam.
(@Ads_7) reported
from
Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dwain Driver
(@TrainDriver1982) reported
@ThreeUKSupport And I need to be joining Teams meetings. Train WiFi no good as uses the same signal. Why haven’t things moved on? I shouldn’t be struggling with same signal issues 5 years after 5G rollout
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Dwain Driver
(@TrainDriver1982) reported
@ThreeUKSupport On the train from Milton Keynes to Tamworth, there is no signal. The same in N Devon where I holiday. No improvement in 5 years.
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James jones
(@James301212) reported
@ThreeUK is an absolute joke of an internet provided, doing planned upgrade works for 8 days without an alternative method of providing a broadband service to paying customers, 8 DAYS!!! No broadband really. I want out but I have to pay for that disgusting
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Gar
(@Evolife80) reported
@ThreeUK are you experiencing network issues and postcode area NE48 2ED? My phone has been down all day.
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Johnny Mac @ the joy of travelling by rail
(@JohnMac19059272) reported
@ThreeUKSupport I never gave them the chance. I just wanted to make you aware of the number.
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ELLIS CASHMORE
(@elliscashmore) reported
@iD_Mobile_UK (via @currys) offers unbeatable value. If price is your priority, it's hard to fault—plans are cheap, data generous & coverage (via @ThreeUK) is decent. But the moment you need help—whether billing, roaming, or general support—the system breaks down. There's none
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Johnny Mac @ the joy of travelling by rail
(@JohnMac19059272) reported
@ThreeUKSupport tell these rude bs not to call me again. There number was 07376 236724. Im not interested in any offers.
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Ifor Mectin - take Vitamins D, K & zinc
(@nearsidejohn) reported
@ThreeUKSupport Also, no voice service in KT17 & SM4 followed by collapse of all network connection in SM3 earlier. Voice connection now resumed in KT17. 11:43 30th July
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Johnny G
(@Johnny__GTR) reported
Lovely to see that @ThreeUKSupport are true to their word. Promised a fix within 7 days, and that was 8 weeks ago. Just phoned again, and guess what? Another 7 days. Wonderful stuff. Where's the accountability?
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Ifor Mectin - take Vitamins D, K & zinc
(@nearsidejohn) reported
@ThreeUKSupport No voice service in postcode area KT9 10:29 30th July