3 (Three) Outage Report in Shrewsbury, Shropshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (19%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Shaun Jenks π±βοΈπ»π§πΈβοΈ
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then theyβve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. Theyβve gone from worst to best network in the area in around 18 months.
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Shaun Jenks π±βοΈπ»π§πΈβοΈ
(@Shaunjenks) reported
from
Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Shaun Jenks π±βοΈπ»π§πΈβοΈ
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for Β£16 per month) after a friend said theyβd improved- they werenβt wrong.
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isnβt the issue, itβs the backhaul, I believe the backhaul wasnβt updated with the mast RAN equipment.
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Chris Kelsall
(@TelfordChris71) reported
from
Church Stretton, England
@ThreeUKSupport @ThreeUK no signal in SY6 for at least 2 days?
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Stuart Parr
(@wonkotsane) reported
from
Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. ππ»
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Adam.
(@Ads_7) reported
from
Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all π π #threedown #ThreeUK #threemobile #threenetwork
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently πππ
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Shaun Jenks π±βοΈπ»π§πΈβοΈ
(@Shaunjenks) reported
from
Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Shaun Jenks π±βοΈπ»π§πΈβοΈ
(@Shaunjenks) reported
from
Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but itβs just missing off the graphic
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Alan Ramsay
(@_aramsay) reported
from
Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Callaghan
(@MarkSCallaghan) reported
Moved to @ThreeUK because they advertise eSIM support (I run dual SIMs in my handset). Signed up a 12 month contract and moved my number over, week later asked for an eSIM, told sorry we don't support them yet. Come on... this is the 21st century. Not cool!
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Stevie Henning
(@steviehenning) reported
@TeriLeighHall1 @NEEZU5 @ThreeUK Unbelievably I have had the exact same. I'm currently on live chat with the 12th person I've spoken to, been offered all sorts of credit but I only want the phone today. Got told of issues on Tues, Weds, Thurs & today so don't believe they'll resolve it at all.
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niles
(@NEEZU5) reported
@TeriLeighHall1 @steviehenning @ThreeUK That's ****. π
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Steve Hill π΄σ §σ ’σ ·σ ¬σ ³σ ΏπͺπΊ
(@NexusUKOrg) reported
@ThreeUKSupport My wife SMSed you for a PAC for her PAYG SIM and got an error so phoned you. Your support agent tried to pressure her into signing up for a contract and when she said she was switching to @1pMobile, you told her that credit on 1pmobile would expire every month (which is a lie).
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Paul Howard π¨βπ¦―
(@phowardcom) reported
@ThreeUKSupport Hi. Not sure why I need to chat to your team to do tests when the issue is at your end. It's been 6 weeks now so only 2 to go until I can submit a formal complaint to the ombudsum service. Hopefully I'll have more luck with them. Thanks.
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Rhys Jones
(@RSJones91) reported
@ThreeUKSupport I spoke to you last friday, Monday and again on Thursday. Yesterday you said by today and still nothing. But when I cancel my direct debit you are on to me straight away but you won't let me leave with my number!
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Alan Moss
(@the1itguy) reported
@ThreeUKSupport I thought that you would be using dynamic addressing. It was just my isp asking as I don't think they know how to fix it.
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look
(@thelatest) reported
@ThreeUKSupport That doesn't work. The dongles are old-hat and not listed. As I scratched the cases to tell them apart, I don't think anyone would want them.
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groovy chick
(@rebeccarosegk) reported
@ThreeUKSupport I almost never have 3G/4G signal when I go out
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Aleasha Marland
(@akcherrybomb) reported
Shocking customer service from @ThreeUK @ThreeUKSupport NO HELP At ALL FOR 2 WEEKS. After being a customer for 10yrs, sorting out a new contract, unable to claim the @SamsungUK watch over due to an error by 3!!! Incorrect order date on invoice, samsung saying can't claim!