3 (Three)

3 (Three) Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY1.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shrewsbury, Shropshire, England 07/30/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent 3 (Three) outage reports came from the following cities: Shrewsbury and Broseley.

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City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomBroseley Phone
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomShrewsbury Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • Shaunjenks Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England

    @fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G

  • Shaunjenks Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England

    @fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G

  • Shaunjenks Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England

    @fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.

  • Shaunjenks Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England

    @fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.

  • _aramsay Alan Ramsay (@_aramsay) reported from Shrewsbury, England

    @ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @GadgetsBoy @ThreeUK Looks like the network is overloaded to me

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me

  • wonkotsane Stuart Parr (@wonkotsane) reported from Waters Upton, England

    @ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻

  • TelfordChris71 Chris Kelsall (@TelfordChris71) reported from Church Stretton, England

    @ThreeUKSupport @ThreeUK no signal in SY6 for at least 2 days?

  • AshAutismStory Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England

    @ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔

  • parassassin Rob Adams (@parassassin) reported from Hadley, England

    @paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!

  • Ads_7 Adam. (@Ads_7) reported from Telford and Wrekin, England

    Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork

  • LeighaWhite_91 Leigha (@LeighaWhite_91) reported from Hadley, England

    @ThreeUK live chat is rubbish, and customer service terrible.

  • ClassyKyleJones Kye (@ClassyKyleJones) reported from Shrewsbury, England

    @ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal

  • ClassyKyleJones Kye (@ClassyKyleJones) reported from Shrewsbury, England

    @ThreeUKSupport Can you tell me who do, if not 3 customer support....

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainDriver1982 Dwain Driver (@TrainDriver1982) reported

    @ThreeUKSupport And I need to be joining Teams meetings. Train WiFi no good as uses the same signal. Why haven’t things moved on? I shouldn’t be struggling with same signal issues 5 years after 5G rollout

  • TrainDriver1982 Dwain Driver (@TrainDriver1982) reported

    @ThreeUKSupport On the train from Milton Keynes to Tamworth, there is no signal. The same in N Devon where I holiday. No improvement in 5 years.

  • James301212 James jones (@James301212) reported

    @ThreeUK is an absolute joke of an internet provided, doing planned upgrade works for 8 days without an alternative method of providing a broadband service to paying customers, 8 DAYS!!! No broadband really. I want out but I have to pay for that disgusting

  • Evolife80 Gar (@Evolife80) reported

    @ThreeUK are you experiencing network issues and postcode area NE48 2ED? My phone has been down all day.

  • JohnMac19059272 Johnny Mac @ the joy of travelling by rail (@JohnMac19059272) reported

    @ThreeUKSupport I never gave them the chance. I just wanted to make you aware of the number.

  • elliscashmore ELLIS CASHMORE (@elliscashmore) reported

    @iD_Mobile_UK (via @currys) offers unbeatable value. If price is your priority, it's hard to fault—plans are cheap, data generous & coverage (via @ThreeUK) is decent. But the moment you need help—whether billing, roaming, or general support—the system breaks down. There's none

  • JohnMac19059272 Johnny Mac @ the joy of travelling by rail (@JohnMac19059272) reported

    @ThreeUKSupport tell these rude bs not to call me again. There number was 07376 236724. Im not interested in any offers.

  • nearsidejohn Ifor Mectin - take Vitamins D, K & zinc (@nearsidejohn) reported

    @ThreeUKSupport Also, no voice service in KT17 & SM4 followed by collapse of all network connection in SM3 earlier. Voice connection now resumed in KT17. 11:43 30th July

  • Johnny__GTR Johnny G (@Johnny__GTR) reported

    Lovely to see that @ThreeUKSupport are true to their word. Promised a fix within 7 days, and that was 8 weeks ago. Just phoned again, and guess what? Another 7 days. Wonderful stuff. Where's the accountability?

  • nearsidejohn Ifor Mectin - take Vitamins D, K & zinc (@nearsidejohn) reported

    @ThreeUKSupport No voice service in postcode area KT9 10:29 30th July