3 (Three) outages and service status in Shrewsbury, England

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Kye (@ClassyKyleJones) reported 4 minutes ago from Shrewsbury, England

  @ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal

• 
  Shaun Jenks (@Shaunjenks) reported 6 minutes ago from Shrewsbury, England

  @fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 7 minutes ago from Shrewsbury, England

  @SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.

• 
  Adam. (@Ads_7) reported 10 minutes ago from Telford and Wrekin, England

  Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork

• 
  Stuart Parr (@wonkotsane) reported 13 minutes ago from Waters Upton, England

  @ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻

• 
  Shaun Jenks (@Shaunjenks) reported 14 minutes ago from Shrewsbury, England

  @fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 15 minutes ago from Shrewsbury, England

  @SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.

• 
  Leigha (@LeighaWhite_91) reported 16 minutes ago from Hadley, England

  @ThreeUK live chat is rubbish, and customer service terrible.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 20 minutes ago from Shrewsbury, England

  @KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me

• 
  Chris Kelsall (@TelfordChris71) reported 26 minutes ago from Church Stretton, England

  @ThreeUKSupport @ThreeUK no signal in SY6 for at least 2 days?

• 
  Rob Adams (@parassassin) reported 30 minutes ago from Hadley, England

  @paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!

• 
  Shaun Jenks (@Shaunjenks) reported 30 minutes ago from Shrewsbury, England

  @fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only

• 
  Kye (@ClassyKyleJones) reported 31 minutes ago from Shrewsbury, England

  @ThreeUKSupport Can you tell me who do, if not 3 customer support....

• 
  Shaun Jenks (@Shaunjenks) reported 34 minutes ago from Shrewsbury, England

  @fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 48 minutes ago from Shrewsbury, England

  @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

• 
  Alan Ramsay (@_aramsay) reported 53 minutes ago from Shrewsbury, England

  @ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?

• 
  Ashleys Autism Journey (@AshAutismStory) reported 58 minutes ago from Shrewsbury, England

  @ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 58 minutes ago from Shrewsbury, England

  @GadgetsBoy @ThreeUK Looks like the network is overloaded to me

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C Lloyd (@clloyd3003) reported 8 minutes ago

  @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

• 
  Alex (@Abcmsaj) reported 10 minutes ago

  @ThreeUKSupport what’s going on? My dad can’t login to his three account or request a PAC code at the moment??

• 
  #TeamThor (@hemsmate) reported 10 minutes ago

  @ThreeUKSupport is there any data issues in Tooting, London? My 4/5g has been working on and off, mostly off for the past few days and when it does work its extremely slow

• 
  David McKean (@keanie14) reported 14 minutes ago

  @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

• 
  Martin Seebach (@mseebach) reported 17 minutes ago

  @OldLondonW14 @ThreeUK If you want to be sure, get a cheap pre-paid SIM from (a provider on) the network and test it before committing to a plan.

• 
  delwyn hawkins (@desmoderby) reported 19 minutes ago

  @ThreeUK Really pi**ed today. Buy European roaming as an extension to our contact with you. Approaching Verona no signal for 90min which meant no navigation around 2 serious accidents. Fortunately we have driven to where we were going in Verona before. Nowhere good enough.

• 
  Semir Jahic (@realSemir) reported 21 minutes ago

  @siyabuilt @robj3d3 @ThreeUK So bad.

• 
  Mushtaq Khan (@mushtaqkhan7637) reported 25 minutes ago

  @ThreeUKSupport why is the service so crap I’ve been having problems for about two weeks now it’s ridiculous Birmingham area it just hit and miss

• 
  Rhys Llwyd (@rhysllwyd) reported 28 minutes ago

  Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.

• 
  Ryan Sael (@RyanSael) reported 28 minutes ago

  @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.