3 (Three) Outage Report in Shrewsbury, Shropshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Shrewsbury come from postal codes SY1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at 3 (Three)
3 (Three) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent 3 (Three) outage reports came from the following cities: Shrewsbury and Broseley.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Phone | |
| Broseley |
Phone | |
| Shrewsbury |
Internet | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Adam.
(@Ads_7) reported
from
Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Chris Kelsall
(@TelfordChris71) reported
from
Church Stretton, England
@ThreeUKSupport @ThreeUK no signal in SY6 for at least 2 days?
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Stuart Parr
(@wonkotsane) reported
from
Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Alan Ramsay
(@_aramsay) reported
from
Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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G33KY
(@G33KY_) reported
@ThreeUKSupport Is there any plans to support more phone models on wifi calling? My phone can support it but not on 3 and my signal is terrible because I'm near an airport.
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June
(@JuniexD) reported
@ThreeUKSupport is it normal to lose service when having a number transferred to bill pay sim?
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danny griffiths
(@B16grfDanny) reported
I swear 2 god 2g is quicker than @ThreeUK 4g+ network Bristol city network is total shite same in bath @Three_Is_Broken what the hell is the matter with it all. I heard fax was quicker to download.
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jack lomax
(@jecklomax) reported
@Pake_haworth94 @ThreeUK Absolutely crap mate, just another year left on my contract 😭
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Kat Lawrenson
(@kat_lawrenson) reported
@ThreeUKSupport Can you please just give me an email address or UK phone number, this is ridiculous, I’m not a three customer I’m simply trying to inform you of a fraudulent account you’ve opened with no checks whatsoever. Appalling.
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Nizzy
(@nizzyt1) reported
@radio_barry @EE @ThreeUK I made the switch a long time ago - was out in france - no txts no calls no sat nav !! When I got home I asked why I couldn’t use my allowance and pay for the extra - as I’ve not bought a bundle for abroad !! Never had that when they were orange!!! Hung up and swapped to 3
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Richard Ireland
(@richardireland) reported
Wonder if @ThreeUK can explain why they formally closed my account 5 (FIVE) days after I asked them to and therefore want paying for 5 days when my service had already been terminated
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Steve Rossé
(@Robotadept) reported
@ThreeUKSupport hello last Monday/ Tuesday (5th6th) I was told I would receive a call from your complaint's team within 48hrs regarding termination of my contract I still haven't received that call could you update me please thanks
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Barry Emptage
(@bazza_e) reported
@ThreeUKSupport Can you cancel my contract
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Michelle Crowhurst
(@crowmich) reported
@ThreeUKSupport husband's iPhone has no network connection. Been down for 48 hours. Any solutions? HG2 but he travels extensively.