3 (Three) outages and service status in Shrewsbury, England

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• 
  Shaun Jenks (@Shaunjenks) reported 14 minutes ago from Shrewsbury, England

  @fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.

• 
  Adam. (@Ads_7) reported 15 minutes ago from Telford and Wrekin, England

  Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork

• 
  Kye (@ClassyKyleJones) reported 15 minutes ago from Shrewsbury, England

  @ThreeUKSupport Can you tell me who do, if not 3 customer support....

• 
  Shaun Jenks (@Shaunjenks) reported 15 minutes ago from Shrewsbury, England

  @fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only

• 
  Ashleys Autism Journey (@AshAutismStory) reported 18 minutes ago from Shrewsbury, England

  @ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔

• 
  Leigha (@LeighaWhite_91) reported 21 minutes ago from Hadley, England

  @ThreeUK live chat is rubbish, and customer service terrible.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 29 minutes ago from Shrewsbury, England

  @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

• 
  Chris Kelsall (@TelfordChris71) reported 32 minutes ago from Church Stretton, England

  @ThreeUKSupport @ThreeUK no signal in SY6 for at least 2 days?

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 32 minutes ago from Shrewsbury, England

  @SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 33 minutes ago from Shrewsbury, England

  @KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me

• 
  Stuart Parr (@wonkotsane) reported 40 minutes ago from Waters Upton, England

  @ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻

• 
  Rob Adams (@parassassin) reported 45 minutes ago from Hadley, England

  @paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!

• 
  Alan Ramsay (@_aramsay) reported 46 minutes ago from Shrewsbury, England

  @ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 46 minutes ago from Shrewsbury, England

  @GadgetsBoy @ThreeUK Looks like the network is overloaded to me

• 
  Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported 48 minutes ago from Shrewsbury, England

  @SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.

• 
  Kye (@ClassyKyleJones) reported 52 minutes ago from Shrewsbury, England

  @ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal

• 
  Shaun Jenks (@Shaunjenks) reported 58 minutes ago from Shrewsbury, England

  @fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G

• 
  Shaun Jenks (@Shaunjenks) reported 58 minutes ago from Shrewsbury, England

  @fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  niko (@alienLDN) reported 6 minutes ago

  @ThreeUK so I asked you to cancel my contract as it comes to an end and you haven’t done it just to screw more money out of me. Shame on you I will never be your customer again

• 
  Mahégal (@Dalanamz) reported 6 minutes ago

  I've messaged several times to cancel and still nothing has been done @ThreeUKSupport

• 
  Kira (@_itzkira) reported 7 minutes ago

  Yo @ThreeUK please go sort your 5G out, it's down in parts of NG17 and is stuck on 4G - meanwhile your website states "Our systems haven't reported any network problems" And no, it's not because of my location, I use 5G in my house every day, it's cheaper than any ISP...

• 
  Joseph Sinyor (@josephsinyor) reported 8 minutes ago

  @ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.

• 
  Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported 10 minutes ago

  @Telegraph I can go in to my local supermarket, and that's the end of mobile phone access, despite a base station nearby. Many beaches have no mobile signal, and network congested so no access if there are events. UK mobile network is garbage. @ThreeUK RIPPED OFF PAYG from 3p/m to 35p/m.

• 
  Matchday Drinkers 🍻 (@BFCDrinkers) reported 11 minutes ago

  @NameIsRichard @ThreeUK My deal runs out very soon so bye bye. Tolerated bad reception for sake of the deal and four in the house are on Three but no more

• 
  Jim D (@jnides8) reported 11 minutes ago

  First world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.

• 
  🦄 (@IchBinLucee) reported 12 minutes ago

  @ThreeUK bro, why is the caffe nero reward activated immediately and then needs to be used in an hour??? Change it back wtf

• 
  FINGERSJOHN✌ (@jnafr) reported 13 minutes ago

  @ThreeUKSupport B43 7EQ Birmingham Still a very poor recieption (internet)

• 
  You Can Call Me Honey (@babylonlover29) reported 16 minutes ago

  @ThreeUK you have the WORST customer support personnels EVER!