3 (Three) outages and service status in Shrewsbury, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Shrewsbury, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shrewsbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Leigha (@LeighaWhite_91) reported from Hadley, England@ThreeUK live chat is rubbish, and customer service terrible.
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Alan Ramsay (@_aramsay) reported from Shrewsbury, England@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Kye (@ClassyKyleJones) reported from Shrewsbury, England@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Adam. (@Ads_7) reported from Telford and Wrekin, EnglandBare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Kye (@ClassyKyleJones) reported from Shrewsbury, England@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Chris Kelsall (@TelfordChris71) reported from Church Stretton, England@ThreeUKSupport @ThreeUK no signal in SY6 for at least 2 days?
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Stuart Parr (@wonkotsane) reported from Waters Upton, England@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Rob Adams (@parassassin) reported from Hadley, England@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Thor (@Thor_ThunderXI) reported@ThreeUK I think did a mistake by choosing three as network provider speed is slow and I am paying just for nothing if I have use WiFi 24/7 It’s how to come out of contract????
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Deb Hiton (@DebHiton) reported@ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!
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Siya (@siyabuilt) reported@robj3d3 @ThreeUK bro I had the EXACT same thing happen to me with my Swiss provider, I call em up and they tell me "we don't have you as a customer in the system"
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Louisa Guise Author (@whatiwrote_) reported@robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.
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Anis Ahmed Chohan (@AnichoBuilds) reported@robj3d3 @ThreeUK Bruh ee never cancelled me I've been out the UK for 4 years. If you mobile supports it fastest option is get an esim install and app and register and you have number with data, SMS and calls in minutes you'll find global guys and local guys worth doing some window shopping
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fox (@FoxRunTime) reportedstill better service quality than @threeuk
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Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported@Telegraph I can go in to my local supermarket, and that's the end of mobile phone access, despite a base station nearby. Many beaches have no mobile signal, and network congested so no access if there are events. UK mobile network is garbage. @ThreeUK RIPPED OFF PAYG from 3p/m to 35p/m.
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huey freeman (@80iishh) reported@ThreeUK you will NEVER know peace. How can you be doing works in the area, not inform me but then tell me “it’s taking longer than usual” my payment will be taking longer than usual. These man are some cruffs.
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Milber Jinslade (@xeode) reported@robj3d3 @ThreeUK known people with a uk number out of the uk for years, wonder when this policy started, or they just wanted an excuse to cancel your account?
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported@ThreeUKSupport when I'm on my way to/from work on the Underground, I notice everyone else’s phone seems to have internet connection, even in the tunnels, but my own keeps losing the signal. Why is that, and how can I fix it?