3 (Three) Outage Report in Shrewsbury, Shropshire, England
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The latest reports from users having issues in Shrewsbury come from postal codes SY1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shrewsbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (59%)
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Phone (18%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent 3 (Three) outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Internet | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Phone | |
| Shrewsbury |
Wi-fi | |
| Shrewsbury |
Total Blackout | |
| Shrewsbury |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Alan Ramsay
(@_aramsay) reported
from
Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Stuart Parr
(@wonkotsane) reported
from
Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Chris Kelsall
(@TelfordChris71) reported
from
Church Stretton, England
@ThreeUKSupport @ThreeUK no signal in SY6 for at least 2 days?
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Adam.
(@Ads_7) reported
from
Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Bevan
(@dav998765544) reported
@ThreeUKSupport can you tell me why data speeds are down so low around np70lw please
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Grant - 🧑💻
(@grantdotdev) reported
Have you ever seen a company send your full bank details in plain text within the content of an email ? This is what @ThreeUK just did to me and it’s very troubling. I’m awaiting their customer service team to contact me tomorrow to rectify this huge oversight in their security
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Digital Power Promotions
(@dmbird946) reported
@ThreeUKSupport internet on phone is still down 5th day your service is terrible and customer service is worse they are abroad and don't care that your internet is not working they are rude. This is stressful when I'm supposed to be relaxing after work £36 a month I want a refund
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Ethan
(@ethanms10) reported
@ThreeUKSupport Wonderful as usual, it’s not fixed it and now he has an international dial tone but it’s now saying the subscriber is not in service.. this is a actual joke, can you escalate and work out what’s happening here? I can’t get hold of my own farther because of Three’s incompetence
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RachT234
(@RachT234) reported
@ThreeUK @ThreeUKSupport Accessibility isn't just about offering Relay UK — it’s about how your staff treat people using it. When reps are impatient or clearly untrained, it turns an “accessible” option into yet another barrier. @ThreeUK, disabled customers deserve better than this. Part 3/4
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RachT234
(@RachT234) reported
Seriously, @ThreeUK @ThreeUKSupport — over 30 minutes on the phone/relay just to get £1.39 credited back to my account, after all the stress and inconvenience you caused when I tried to cancel/switch. You really need to do better. Part 1/4
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Kenny Jaymes. Slava Ukraine.
(@DJKennyJaymes) reported
@ThreeUKSupport Hello Pete. I restarted my device, reset the network settings before I posted on here. As you will see, 2 other people reporting same issue here. It is Three issue "We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing."
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUK Will this much publicised and vaunted merger with @VodafoneUK mean my data will actually start working properly and not take forever loading websites and playing videos? I won’t hold my breath as this problem has been going on longer than I can remember.
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Brompton on Swale Pest Control
(@BOSpest_control) reported
@ThreeUKSupport Cheers but the problem is a bought the hub second hand as you guys wouldn’t send me the 5g hub as I’m in a 4g area (even though it’s a better hub even for 4g) so I’m buggered. Back on to vinted to find a new hub 😭. Appreciate your help though. Been a customer nearly 20years
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Kenny Jaymes. Slava Ukraine.
(@DJKennyJaymes) reported
@ThreeUKSupport No data signal in Loughborough. Has taken 45 mins just to get X to load so I can post this. No 5G, only 4G but thats not worth having? I am working from home today, I need a 5G signal...