3 (Three) Outage Report in Telford and Wrekin, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Telford and Wrekin, England
The most recent 3 (Three) outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Internet | |
| Telford |
Internet | |
| Telford |
Total Blackout | |
| Telford |
Phone | |
| Telford |
Phone | |
| Telford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Alan Ramsay
(@_aramsay) reported
from
Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Stuart Parr
(@wonkotsane) reported
from
Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Adam.
(@Ads_7) reported
from
Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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verity clinton
(@verityc_11) reported
from
Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave B
(@dibsta1) reported
@ThreeUK got 5G full signal bars nothing will work using 5G very unhappy loyal customer.
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qaawyrd_queries
(@QaawyrdQ) reported
@ThreeUKSupport mobile ph...i dont have a landline with wifi...long story my old landline cables dont support voice and data together...i wd have to pay for 2 phone lines Awful chat messaging yesterday...they suggested i used firefox browser...i have a screen print ..
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𝕃𝕠𝕧𝕖𝕃𝕖𝕒𝕒 ♡︎
(@_loveleaa) reported
@ThreeUKSupport is the network down?! I have 5G but when I try to use my mobile data it says offline and has the wheel or doom! 😓 I can only connect via WiFi.
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Lauryn Hall
(@loulouhall) reported
@ThreeUKSupport Well the last three times I have phoned I’ve been told the 4G mast was down and they were fixing it by the end of the month. If I use 3G I can’t use anything that relies on data.. wifi calling won’t work if I’m home or work, and it’s 100% not my phone
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Gavin Fabiani-Laymond
(@gavinsgadgets) reported
@ThreeUKSupport Yes but it’s no better using wifi calling. Also not sure how there could be congestion. I live in the middle of Dartmoor. It’s the opposite to a city. So what issues are there currently ?
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lawrence shenker
(@LShenker) reported
@ThreeUK Strange how your staff in your Lewisham store have reduced a disabled pensioner to tears, something that was complained about, and nothing was done. Support ? Don't think so
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Darren Rolfe
(@Rolfe_The_Great) reported
@drlornayoung @ThreeUKSupport no im on moto... i moved to 3 - 4 months ago and carried my number across, was worried its that which was the problem, but if thats not the case for you, its probably another reason
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Tim Higgs
(@timmay2) reported
@ThreeUKSupport What is the real cause of this issue? Will things return to exactly how they were before or will I need to switch network?
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Darren Lee
(@darren1ee_lee) reported
@ThreeUK Just received my latest iPhone through yourselves, I’ve been a customer for over 10 years. Went online to switch my number over and guess what - I get told a day later my original number has been deleted! This is a joke, people you speak to online are a joke! I want this sorted!
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pawel.io
(@pawel_io) reported
Also just got off the @ThreeUKSupport helpline. They won't do anything to fix this. The only way to get a phone number back is to follow their advice: "We can only enable the number if you fly back into the UK" - @ThreeUK