1. Home
  2. Companies
  3. 3 (Three)
  4. Telford and Wrekin
3 (Three)

3 (Three) outages and service status in Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Telford and Wrekin, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Telford and Wrekin, England

The most recent 3 (Three) outage reports came from the following cities: Telford, and Shrewsbury.

CityProblem TypeReport Time
Telford Phone 2 months ago
Shrewsbury Internet 2 months ago
Telford Phone 3 months ago
Telford Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @GadgetsBoy @ThreeUK Looks like the network is overloaded to me

  • AshAutismStory
    Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England

    @ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔

  • LeighaWhite_91
    Leigha (@LeighaWhite_91) reported from Hadley, England

    @ThreeUK live chat is rubbish, and customer service terrible.

  • Ads_7
    Adam. (@Ads_7) reported from Telford and Wrekin, England

    Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.

  • ClassyKyleJones
    Kye (@ClassyKyleJones) reported from Shrewsbury, England

    @ThreeUKSupport Can you tell me who do, if not 3 customer support....

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

  • Shaunjenks
    Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England

    @fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.

  • Shaunjenks
    Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England

    @fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G

  • wonkotsane
    Stuart Parr (@wonkotsane) reported from Waters Upton, England

    @ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻

  • verityc_11
    verity clinton (@verityc_11) reported from Oakengates, England

    @ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁

  • Shaunjenks
    Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.

  • Shaunjenks
    Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England

    @fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G

  • parassassin
    Rob Adams (@parassassin) reported from Hadley, England

    @paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!

  • ClassyKyleJones
    Kye (@ClassyKyleJones) reported from Shrewsbury, England

    @ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal

  • _aramsay
    Alan Ramsay (@_aramsay) reported from Shrewsbury, England

    @ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?

  • Shaunjenks
    Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England

    @fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hatterscrypto
    Hatter (@hatterscrypto) reported

    @Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.

  • reformdbohemian
    Reformdbohemian (@reformdbohemian) reported

    If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.

  • chiadikobiozor
    Chiadikobi Ozor (@chiadikobiozor) reported

    I really don’t know why three network keep hiring INDIAN customer service agents who can’t speak English. Really very frustrating @ThreeUK

  • DJ58949
    D J (@DJ58949) reported

    @ThreeUK why is your 5G so bad? I never seem to have any form of signal, no matter where I am.

  • PeelXr
    XRP for greener Bags €£¥₩$💜 (@PeelXr) reported

    @ThreeUK Worst customer service I have ever encountered. Avoid this company !!!!!!

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • unluckyclay1981
    Dangerman (@unluckyclay1981) reported

    @ThreeUK Basically zero speed 3 days will we be refunded for lack of service?

  • loulitagill
    loulitagill (@loulitagill) reported

    Do not bother at all taking our a contract with @ThreeUK I’ve had nothing but problems. I’ve called after a week of waiting to cancel my contract and still being told there’s an order “stuck” because I returned faulty kit. Come on Three, you’ve got to do better.

  • tommycraigcsc
    Tommy Craig CSC (@tommycraigcsc) reported

    @ThreeUK an absolute joke of a customer services no use to anyone.

  • RichEIREjonesy
    Richie Jay (@RichEIREjonesy) reported

    @skunkcityseeds @ThreeUK My 5g was dropping out to 3g a lot over the past few days ,never really seen it do that before