3 (Three) Outage Report in Telford and Wrekin, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (56%)
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Internet (29%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Telford and Wrekin, England
The most recent 3 (Three) outage reports came from the following cities: Telford, Shrewsbury, Market Drayton and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Phone | |
| Telford |
Phone | |
| Telford |
Phone | |
| Telford |
Phone | |
| Telford |
Phone | |
| Shrewsbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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verity clinton
(@verityc_11) reported
from
Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Stuart Parr
(@wonkotsane) reported
from
Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Adam.
(@Ads_7) reported
from
Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Alan Ramsay
(@_aramsay) reported
from
Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Euan
(@Kleggnutt) reported
@ThreeUK So I have to call you back since your own complaint/head office won't/doesn't. This compnay is THE absolute worst!!!!!!
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Marlana Diedrick
(@DiedrickMarlana) reported
@ThreeUK @ThreeUK I WANT MY PUK NUMBER! MY CONTRACT ENDED IN NOV I ORDERED A PHONE ON 1/12 AND HAVE BEEN PAYING FOR IT FOR 2 MONTHS! TODAY WAS TOLD IT WAS NOT EVEN ORDERED!!!! I AM A LOYAL 10 YEAR CUSTOMER READY TO LEAVE
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Matt
(@mattthomas0479) reported
@ThreeUKSupport Hi DPD have been awful, we ended up paying them extra for a premium delivery and then I went and stood at the house they have been trying to deliver too so we could point them out to the correct house.
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daddylonglegs
(@timjliddell) reported
@ThreeUKSupport getting very very frustrated,no network connection for days,I can only use WiFi calling which is terrible quality no Internet ,can't receive messages unless I'm at home as work doesn't have WiFi.. wasted half an hour with the online help ,we got as far as trying
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CAROLINA
(@carolguido) reported
@ThreeUKSupport hi guys! I’m outside the coutry and I lost my sim card. I’m afraid someone else might find it and use it. Can I cancel it somehow without losing my number?
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Sir Dale of Fish
(@dalefishmcc) reported
@ThreeUKSupport For reference "HSBC BANK PLC" doesn't work either. That's the name you get when you look up the details with an IBAN checker
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Richard Roberts
(@henryhungry) reported
@ThreeUKSupport one week later, 1st February and the still waiting for the promised fix. One whole week of no service. Please respond. Mk439jt
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Mark Simpson 🏳️🌈
(@mark_simpson) reported
@ThreeUKSupport Your support people on live chat fixed it but it seems to be a known bug with your system that lots of people encounter and perhaps it would be a good idea to resolve that.
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Michael Whiting
(@Michaelwhitin64) reported
@ThreeUKSupport how much longer for any service in the CT1 area. No data, no WiFi calling, NO SERVICE. Day 4.
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malabazi
(@malabazi) reported
@virginmedia what is happening? I have a M350 Fibre Broadband and I’m using my @ThreeUK 4G to do online meetings. It’s been a week and I’ve tried everything on the connect app...restart, reset...look for blackspots, changing places...help!