3 (Three) Outage Report in Telford and Wrekin, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Telford and Wrekin, England
The most recent 3 (Three) outage reports came from the following cities: Shrewsbury and Telford.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Stuart Parr (@wonkotsane) reported from Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Kye (@ClassyKyleJones) reported from Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Rob Adams (@parassassin) reported from Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Adam. (@Ads_7) reported from Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Leigha (@LeighaWhite_91) reported from Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Kye (@ClassyKyleJones) reported from Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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verity clinton (@verityc_11) reported from Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Alan Ramsay (@_aramsay) reported from Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Oh_DHP (@OH_DHP) reported
@ThreeUKSupport hi - you have told me to change tariff (I have 2 days left to do so) but I keep getting an error from the link to the relevant tariffs. Help please.
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Ian 🇬🇧🇪🇺🇩🇪 (@Indy259) reported
@chrisvecs @gingio @ThreeUK Emergency broadcast is not using wifi. It's a broadcast signal from the cell tower. Those that got the message were lucky that they were actively connected to the cell tower when the message was broadcast. Apparently Three only sent it once.
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Kieran Arigho (@KieranA) reported
@timhardinguk @MartinSLewis @ThreeUK Did Three do any pretesting, suspect not! Used to be a great network!!
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🦇🪩 Ellie 🧛♀️ (@GothicBatRave) reported
@ThreeUK This makes me think that it was a real emergency alert disguised right up until the last minute, so as to not worry the public. If weapons had secretly been prepared for release, and the military didn’t disarm them in time… a technical issue may have in fact been a hacking.
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Same | Top Tier Consultant | (@iam_samedoho) reported
@ThreeUK I'm not confident at all. For over 2yrs, you guys are still fixing network problems in my area. I am porting very soon
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Juno Sobers (@msbarbadosuk) reported
@ThreeUK All you seem to do is put your prices up but never fix the connection issues or have the phone available for replacement or upgrades
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Ben Evans 🦅💙 (@palaceben) reported
@ThreeUKSupport Still not heard anything, and you were due to take any money this week. Does that mean my final bill was zero? Very poor communications. Not even anything saying “please don’t go”.
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ℭ𝔥𝔯𝔦𝔰 ☞︎ 🇨 🇭 🇷 🇮 🇸 ☜︎ sᴉɹɥɔ (@ChristopherChew) reported from Swindon, England
Well I’m switching my phone to @ThreeUK. They’re the only mobile network not affected by the Tory scum infosys scandal.
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#luc-ifer (@lucifer261164) reported
@NedHartley @ThreeUK No alert for me on o2 network with GiffGaff
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Michael Tyler (@MtylerTyler) reported
@ThreeUKSupport When is your deal with voda going through? I'm giving you until then, if things don't improve, I'm going to cancel like the customer complaints assistant said I could when my mobile data went down for 6 weeks. Becoming a bit of a joke isn't it?