3 (Three) Outage Report in Telford and Wrekin, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Telford and Wrekin, England
The most recent 3 (Three) outage reports came from the following cities: Telford and Shrewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
Wi-fi | |
| Shrewsbury |
Total Blackout | |
| Shrewsbury |
Phone | |
| Telford |
Internet | |
| Telford |
Phone | |
| Telford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Alan Ramsay
(@_aramsay) reported
from
Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Stuart Parr
(@wonkotsane) reported
from
Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Adam.
(@Ads_7) reported
from
Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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verity clinton
(@verityc_11) reported
from
Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephane Ceretti
(@stefceretti) reported
@ThreeUK I live in the US and part time in the UK and I have a three UK Simcard. Upgrading to the iPhone 14 in the US but there is no slot for the simcard, how do I transfer my threeUK physical sim to an esim so I can still use your network ?
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kristian jeffery
(@kristianj1977) reported
@ThreeUK reception and phone network is shockingly bad in Devon yet again. I rely on my phone for my work too. I work with disabled vulnerable people and with my phone not working correctly it's really not good at all. Especially the price I pay for my contract. 65 pm
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Cask
(@cask_uk) reported
4 months of calling @ThreeUK and their @ThreeUKSupport in India and I've finally received my refund for the upfront cost of a phone I never received and contract I cancelled. Most shocking part? An agent told me "we do not owe you any money, it has been offset against your bill"
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kristian jeffery
(@kristianj1977) reported
@ThreeUKSupport my reception has been awful all across Devon last two days. Anyone else having same issues please
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Marcos
(@xArtik) reported
@virginmedia Yes that will help me so much, I got a @ThreeUK line ordered now, not gonna wait 10 or 14 days for you, its 2022 not 2004 xD
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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GS
(@gms_12) reported
@ThreeUK is 07446 661566 a real customer service number ? I have received a call from this number trying to sell a new phone contract.
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Lee Mayren
(@leemayren) reported
Been with @EE for over 12 years and never had a problem. Been with @ThreeUK for 2 weeks and already dissatisfied. Life lesson here, don't always go for the cheapest upfront price because it could prove more expensive in the end or just be an inferior product / service.
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Paul Gannon
(@paulgannon) reported
@ThreeUK Hi, were struggling with signal in BB7. Please can you install some masts. Maybe a 5G mast on the train station area in Clitheroe.
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Matt
(@matt_mgd) reported
@ThreeUK Your 30-day money-back guarantee on your 4G home internet isn't clear from what I can find on your website. • Is it 30 days, no questions asked? • What is the fee if I cancel within the first 30 days?