3 (Three) outages and service status in Telford and Wrekin, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Telford and Wrekin, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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verity clinton (@verityc_11) reported from Oakengates, England@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Stuart Parr (@wonkotsane) reported from Waters Upton, England@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Adam. (@Ads_7) reported from Telford and Wrekin, EnglandBare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Alan Ramsay (@_aramsay) reported from Shrewsbury, England@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Kye (@ClassyKyleJones) reported from Shrewsbury, England@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Rob Adams (@parassassin) reported from Hadley, England@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Kye (@ClassyKyleJones) reported from Shrewsbury, England@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Leigha (@LeighaWhite_91) reported from Hadley, England@ThreeUK live chat is rubbish, and customer service terrible.
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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enter shakira𓅮 (@BARFJAMiN) reportedcongrats to @threeuk for finally working out how to send an emergency alert, ten minutes after every other network, then sending it again two minutes later to be sure. it’s a start, lads. might be funny to hear of nuclear apocalypse ten minutes after i’ve already been vaporised
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The Salandarian 🇮🇱🇮🇱🇮🇱🇮🇱 (@THESALANDARIAN) reported@ThreeUK Fix your damn app
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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Richard Gendal Brown (@gendal) reported@lawrencenewport are you sure it’s the signal? My experience in London (on @ThreeUK) is that I have a full 4G or 5G signal yet am unable to access anything. And it varies by time of day. eg early morning on Upper St Martin’s lane in Covent Garden it’s fine. Lunchtime? Forget it. So I’m guessing the cell is overloaded or the backhaul is saturated. Either way there’s no problem with “signal”. It’s that they’re giving me basically zero bandwidth.
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MarkMark250 (@MarkMark250) reported@threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?
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LeeBee 🐝 (@leeb_com) reported@ThreeUKSupport are you experiencing signal issues in Reading? It’s been awful in areas for days, particularly at my gym in Mapledurham where it’s always strong! Yet only 1 bar 4g!
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TheYellingKitty. (@TheYellingKitty) reportedThat alert just went off again twice on my phone and ******* @threeuk is still down for me what ******** is going on
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Chris (@Brutha_bear74) reported@ThreeUK how do I make a complaint, your 3+ is, again, not letting me in or allowing me to change the password
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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Playwriter Guy (@playwriter_guy) reported@ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.