3 (Three) outages and service status in Telford and Wrekin, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Telford and Wrekin, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Kye (@ClassyKyleJones) reported from Shrewsbury, England@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Rob Adams (@parassassin) reported from Hadley, England@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Stuart Parr (@wonkotsane) reported from Waters Upton, England@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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verity clinton (@verityc_11) reported from Oakengates, England@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Adam. (@Ads_7) reported from Telford and Wrekin, EnglandBare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Kye (@ClassyKyleJones) reported from Shrewsbury, England@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Alan Ramsay (@_aramsay) reported from Shrewsbury, England@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Leigha (@LeighaWhite_91) reported from Hadley, England@ThreeUK live chat is rubbish, and customer service terrible.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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graham k roberts (@k_n_gk1970) reported@ThreeUK dont bother with this company, if you have a device plan, if you set up agreements, you pay the agreement an dthe this months device plan online in one go, you still fail the agreement somehow and still owe last months bill, clown company, i was with them since 2008 gonna leave
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Joseph Sinyor (@josephsinyor) reported@ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.
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Louise (@just_lou22) reported@ThreeUK is anyone else getting increasingly annoyed with the terrible service from this mobile network. The second my phone switches to 5G there is zero coverage, no internet, no calls - NOTHING! Paying an obscene amount each month for absolute shite
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.
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MarkMark250 (@MarkMark250) reported@threeuk Why do your customer service agents feel the need to lie on your help chat, then instead of helping try to trick me into a 24 month contract?
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Neil Stratford (@neilstratford) reported@VodafoneUK Why has your network become useless in most of Norfolk? 3G turned off without being replaced. Now @ThreeUK is also just as bad since you took over. Phantom signal that just doesn’t work for anything other than 2G calls. @Ofcom need to investigate.
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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Casino Capital (@CasinoCapital) reported@moneyandmore72 @ThreeUKSupport I've managed to see nothing so far 🙈 But lots of artists back from previous years...if I was picking one I'd prob say Garry Starr, I've never laughed so hard, he's a diff show this year I def plan to go
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Rula Abdelrazek (@rularulz) reported@ThreeUK has worst service and reception! Terrible and not worth the money!
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Brett (@BrettOfTheSouth) reported45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport