3 (Three) outages and service status in Telford and Wrekin, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Telford and Wrekin, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Leigha (@LeighaWhite_91) reported from Hadley, England@ThreeUK live chat is rubbish, and customer service terrible.
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Stuart Parr (@wonkotsane) reported from Waters Upton, England@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Kye (@ClassyKyleJones) reported from Shrewsbury, England@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Kye (@ClassyKyleJones) reported from Shrewsbury, England@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Alan Ramsay (@_aramsay) reported from Shrewsbury, England@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Adam. (@Ads_7) reported from Telford and Wrekin, EnglandBare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Rob Adams (@parassassin) reported from Hadley, England@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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verity clinton (@verityc_11) reported from Oakengates, England@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart (@Stuart61838784) reported@ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,
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MH (@PiRaticus) reported@robj3d3 @ThreeUK What did Three support say?
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Tiago Sá (@tedmirra) reported@robj3d3 @ThreeUK I thought about building somthing related to this. Would you pay for a service where you could have a Sim card online? To send / receive sms.
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Ateeb (@NawazAteeb) reported@ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are
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Ryan Sael (@RyanSael) reported@robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.
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Alf ❤️🔥 (@IndieDevFire) reported@robj3d3 @ThreeUK Use TOTP 2FA instead of Texts. It's safer and you avoid this problem
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Rob Hallam (@robj3d3) reported@helloitsolly @MatthewFoxAF @ThreeUK Exactly what I was doing, and apparently that was the problem?
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UDI for The North 🐧 (@SunyaSutti) reportedWhy do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!
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Fortesque Plynth Esquire (@fortesqueplynth) reported@ThreeUKSupport when i joine three i got i brought over my old number. This morning i purchased a £5 daily roaming add on but that has gone to the original number. Help.
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Martin Seebach (@mseebach) reported@OldLondonW14 @ThreeUK If you want to be sure, get a cheap pre-paid SIM from (a provider on) the network and test it before committing to a plan.