3 (Three) Outage Report in Waters Upton, Telford and Wrekin, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Waters Upton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Waters Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Waters Upton, England
Latest outage, problems and issue reports in Waters Upton and nearby locations:
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Adam.
(@Ads_7) reported
from
Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Alan Ramsay
(@_aramsay) reported
from
Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Stuart Parr
(@wonkotsane) reported
from
Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Ashleys Autism Journey
(@AshAutismStory) reported
from
Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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verity clinton
(@verityc_11) reported
from
Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Shaun Jenks 📱⌚️💻🎧📸✈️
(@Shaunjenks) reported
from
Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Kye
(@ClassyKyleJones) reported
from
Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Thompson
(@ml_tomo25) reported
@ThreeUK A53 Westlands. Network problems. Mast crap.
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Ella Duvivier
(@EllaDuV) reported
@ThreeUK one of your agents just put the phone down on me after I requested to speak to a manager. Can I arrange to have a manager call me please?
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Lucy Armstrong Chocolates
(@LAChocolates) reported
from
East Wittering, England
@ThreeUKSupport Each time I asked customer service should I put my old SIM card in? they said no, put the new one in!
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Charlotte Wraith
(@lottiewraith) reported
@ThreeUKSupport No I still have not received a bag, they said the realised the fault as to why I wasn't however still have not received another. It was advised that if I didn't receive a bag I would be issued a refund, this was a week ago, I have no refund, no bag, £300 down 2 days before Xmas
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Jodie 💙
(@Jodie789__) reported
@ThreeUKSupport My elderly father is waiting for a phone to be delivered and has been waiting in all day only to be told it is now tomorrow. This is his only means of communication and he has very little signal and no WiFi. Can you give me details if I can send you order number?
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ladypokingham @ThreeUK The tactic is to get you to go through endless calls and router checks (even though they know that's not the issue) so they can hide the fault from public view. By the time you've spent a couple of weeks on the issue, sometimes it's fixed (6 months ongoing in my case)...
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport On the phone for another 1.5 hrs, then cut off when finally transferred to complaints team, where I politely requested I don't pay full price while not receiving the service. It's a pity, a year or so ago, Three was quite good for broadband. Now, appalling. @Ofcom
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Stephen Anderson
(@spa3010) reported
@ThreeUKSupport over 4 hours on live chat today and the only things that came out of that wasted time was I would never recommend 3 to anyone, your complaints and upgrades teams don't know anything about each other and I really want to leave! Shocking!!!
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Tom Thornton
(@tomedthornton) reported
@ThreeUK has quite possibly the worst customer service I’ve ever experienced. 9 months on and still locked out of an account…
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peter greenford
(@GreenfordPeter) reported
@ThreeUK @samaritans Reach out to your customer service please,tell them to stop calling me everyday,wouldn’t mind but I cannot tell what their saying,my 5year old speaks better English which is amazing as I’m not English