3 (Three) Outage Report in Paignton, Borough of Torbay, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Paignton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Paignton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (32%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Paignton, England
Latest outage, problems and issue reports in Paignton and nearby locations:
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Hugh Coram
(@hughcoram) reported
from
Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
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Philippa Juliet Meek
(@philippajmeek) reported
from
Borough of Torbay, England
Terrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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Nick Ekste
(@ekste) reported
from
Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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Ian Franks
(@sknarf) reported
from
Bickington, England
@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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M Turner Plastering
(@MTPlastering) reported
from
Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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Rob Kelly
(@rkellygb) reported
from
Borough of Torbay, England
@ThreeUK I have written a complaint/request via direct message to @ThreeUKSupport as there appears to be no other way of contacting you in writing. Please ensure this is responded to by an appropriate representative of your organisation.
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Graham Palmer
(@gjp12775) reported
from
Borough of Torbay, England
@ThreeUK how difficult is it leave 3??? An hour on your chat without resolution. Then your cancellation team are inaccessible!! Shocking service!!!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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FredmeisterPNE
(@fredmeisterPNE) reported
from
Borough of Torbay, England
@ThreeUK @ThreeUKSupport Really disappointed with mobile data signal quality over the last week or so. Surprisingly London city centre was poor and around Brixham, SW England poor too.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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invicta trout farm
(@FarmInvicta) reported
@ThreeUKSupport I took up an offer of a new sim deal at a reduced rate of around £7 per month for 6 months normaly £22. When billed came as 22. Contacted was promised no bill this month the £14 a month but billed again at £22. Call centres system always down can’t help
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Slybacon
(@Slybacon123) reported
@ThreeUKSupport @David_B1986 Hahahaha, this is them over the entire UK. Congestion everywhere and they don't appear to be doing a thing about it. In fact, they just keep signing up more customers to their network which can't cope. @Three_Is_Broken
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Annabel Brown
(@bella_EB) reported
@ThreeUK I need someone senior in management to actually contact me because these stupid advisors keep lying and are not doing their jobs properly. How can I run a business in a pandemic without any service for the last 4 months...
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Nichol Pope
(@nicholpope) reported
@threeuk upgraded a month ago & accepted iPhone 12 delivery as today, as no updates I called last night & told I will be texted this morning, this morning no text, called and told it will arrive today, didn't arrive. Now being I have to wait until the 30th! Communication sucks!
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Kings Jon 🇳🇬
(@Kingsjon_) reported
@ThreeUKSupport Which is understandable. But then what’s the resolve? I can’t go to the store, I keep failing the security questions because I do not have an account with @ThreeUK if I didn’t bring the issue to Twitter nothing would have been done. Ur webchat is closed, we’ll continue tomorrow.
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Annabel Brown
(@bella_EB) reported
@ThreeUK is the most rubbish network I’ve ever used!!!! It’s absolutely **** and I cannot deal with them. Their policies do not make sense at all. Imran from the complaints team has been absolute pants.
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Сурур Назарью Калашникова
(@SururKalashniko) reported
Why do I pay @ThreeUK more than £70 a month for a dead signal as soon as it gets cold and cloudy! When my contract ends I will be totally switching to another provider.
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LisaB
(@LisaB31551375) reported
@ThreeUKSupport Okay I will try this service. It’s unavailable at the moment but il keep trying the link
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Sarah Zaman
(@szam_) reported
@ThreeUKSupport I have resolved this with my bank. I am disappointed with threes customer service. “Three customer service on the phone said I had to wait and there’s nothing else they can do, we are working from home and we don’t have managers”... I have lost my trust in #ThreeUk
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Kev
(@Kev43256272) reported
@ThreeUKSupport worst experience I've ever had with a company been waiting for a phone to be delivered everyday since the 9th and everyday when I contact three I get told it's coming tomorrow JOKE