3 (Three) Outage Report in Bickington, Devon, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bickington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bickington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bickington, England
Latest outage, problems and issue reports in Bickington and nearby locations:
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Philippa Juliet Meek (@philippajmeek) reported from Borough of Torbay, England
Terrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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Hugh Coram (@hughcoram) reported from Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
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M Turner Plastering (@MTPlastering) reported from Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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Ian Franks (@sknarf) reported from Bickington, England
@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
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Nick Ekste (@ekste) reported from Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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Ashley Jones (@ashisnemo) reported from Countess Wear, England
@mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England
@ThreeUK how difficult is it leave 3??? An hour on your chat without resolution. Then your cancellation team are inaccessible!! Shocking service!!!
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Rob Kelly (@rkellygb) reported from Borough of Torbay, England
@ThreeUK I have written a complaint/request via direct message to @ThreeUKSupport as there appears to be no other way of contacting you in writing. Please ensure this is responded to by an appropriate representative of your organisation.
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Shaun Friend (@ShaunFriend) reported from Ivybridge, England
@ThreeUK I know I’ve been a long time complainer about your network (nearly 12 months) but this week it really has been complete and utter rubbish. Signal but no actual service.
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David Millward (@DavidJMillward) reported from Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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Kate (@hideinhennock) reported from Hennock, England
@ThreeUKSupport I signed up for home broadband the router you sent stops anything loading, phones tv etc. Now bought a tp link router and the service keeps dropping is there an outage somewhere I’m in south Devin
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David Millward (@DavidJMillward) reported from Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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David Millward (@DavidJMillward) reported from Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 🏳️🌈 (@stegb1987) reported
@ThreeUKSupport hi any issue with Huawei B535 internet as not had any signal or just one bar most of this afternoon
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Angry Customer (@OMERTA600) reported
I have within the last 6months wrote customer service trying to discuss the shitty price of my current contract and do better for this upcoming renewal they didn't even respond to me. My advice to all is to stay clear away from threeuk
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'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Angry Customer (@OMERTA600) reported
I have within the last 6months wrote customer service trying to discuss the shitty price of my current contract and discuss doing better for this upcoming renewal, they didn't even respond to me. My advice to all is to stay clear away from threeuk
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Gordon ❾¾ (@thegord1) reported
@ThreeUKSupport I'm guna be stopping my direct debit, the service is useless. Sort it or I'm gone! loyal customer off 15 years. Not happy
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Angry Customer (@OMERTA600) reported
@ThreeUK If you want a company that just takes your money and don't appreciate you then Three UK is the mobile Network for you. I joined three, 4 yrs after they started operation thats10+ yrs ago. This year when Its upgrad time I asked for prices to reflect my loyalty.>>>>>>
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Laura (@LauraCoffin_OT) reported
@ThreeUKSupport I have contacted your customer service (via chat) 4 times in the past 2 weeks to request a sim replacement after my phone was stolen. No sim ever arrives! I am so close to just cancelling my contract. So frustrated.
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HEY YOU! (@melodyscarlett) reported
@ThreeUKSupport If my case does not qualify for Alternative Dispute Resolution, then why won't Three send me a final letter so that I can go to the ombudsman? I really am, very unhappy that Three will not honour the rate at which I bought credit.
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Ian Grody (@pickled_tinker) reported
It's a shame, because I considered @ThreeUK the pond scum. Amazing how rapidly an opinion can change. Looks like I will have to ADR this matter, have my bank effect extended warranty and slap this nasty as network with a nice civil claim toboot.
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vic allen (@allenandson) reported
@ThreeUKSupport absolutely horrendous service again, called up tech support on the phone for over an hour after explaining the broadband was so poor, my 2 sons have to take turns with their school work as 2 internet connections just won’t work together, did everything (1)