3 (Three) Outage Report in Bickington, Devon, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bickington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bickington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bickington, Devon, England
The most recent 3 (Three) outage reports came from the following cities: Torquay, Newton Abbot, Paignton and Ashburton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Bickington, England
Latest outage, problems and issue reports in Bickington and nearby locations:
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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David Millward (@DavidJMillward) reported from Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward (@DavidJMillward) reported from Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport EX7 0PQ is nearest. 4G signal itself is strong, HomeFi WiFi download speed is the issue. I did not speak to Hauwei support, I spoke to Three support. It was Three support told me about the known software issue, but could not say when it would be fixed.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUK @Hauwei HomeFi virtually unuseable for weeks. Tech Support say known software issue. No known date for fix. Not happy. Please sort this out as a matter of urgency. #threehomefi #rubbishinternet #pleasefixit
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Hugh Coram (@hughcoram) reported from Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
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David Millward (@DavidJMillward) reported from Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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Ben Robinson (@TheRobinson1982) reported from Borough of Torbay, England
NEVER START A CONTRACT WITH @ThreeUK! The handset I got 12 days ago had broken, the store won't accept it back and their #customerservices all contradicting themselves - one department is happy to help then the next won't help at all! AVOID AT ALL COSTS! #NoHelp #NeverAgain
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M Turner Plastering (@MTPlastering) reported from Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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Nick Ekste (@ekste) reported from Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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Hylda Stewart (@hylda_stewart) reported from Moretonhampstead, England
@ThreeUKSupport We’ve been waiting a while now 😕 Used to 3 being a leader with stuff like this 😉 EE and Vodafone both support it now in the UK 😬
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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Ian Franks (@sknarf) reported from Bickington, England
@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Knight (@beth_k212) reported
@ThreeUKSupport If you read the chats you’ll see it wasn’t a security issue I have my name on multiple occasions she just kept asking the same question. No one is prepared to help!
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales
@ThreeUKSupport I just need a timescale in all fairness, if you tell me it’ll be another month thats fine, ill be happy to stay on board. You need to let me know something. I’m in two minds to tecall the DD as you have broken your T’s&C’s. I look forward to a reply. Service is for LL48 6RY
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Hev (@Hev311) reported
@mitchl1635 @ThreeUKSupport I’m having the same issue!
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Naomi (@nayby) reported
Finally got my code and guess what, sold out! Ticketmaster tried to sneak September 2023 tickets in, which I nearly accidentally bought because it wasn’t clear they weren’t for the December show I was looking at. Terrible from both @ThreeUK and @TicketmasterUK
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Danielle Claire 🤍 (@danielleC_994) reported
Absolute **** show trying to get Peter Kay tickets @ThreeUK @Ticketmaster
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D. (@pbio) reported
@ThreeUKSupport It's still not working for me, tried the gf's mobile phone and was exactly the same.
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Abby White (@AbsElizWhite) reported
@AnnieW8944 @ThreeUKSupport The link to click is on the app same place you access the code, just need to scroll down. But no where did it tell you this beforehand and our app kept crashing so couldn’t see it!
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Dave_6018 (@DavidHa57439002) reported
Well all @O2 customer bet you wish you had signed up with @ThreeUK , at least you can go through @Ticketmaster with three for #peterkay tickets, the #o2 priority app/website has been Down since 9am, even I would consider going back to three if I could get two tickets
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Ben Furnival (@ben_furnival) reported
Ok so @ThreeUK does broadband in theory and it’s cheap. But the new modems only connects to 4G so in our case we’re left using our old device and sim. And don’t just don’t ever, ever try to talk to someone in their customer service department…
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karl westhead (@piedaddy71) reported
@ThreeUKSupport Well this is shocking. Think iys time to leave 3 after 15 years now. Always poor issues and customer service