3 (Three) Outage Report in Hennock, Devon, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Hennock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hennock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 21: Problems at 3 (Three)
3 (Three) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Hennock, England
Latest outage, problems and issue reports in Hennock and nearby locations:
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Danny Whittle
(@dannybwhittle) reported
from
Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
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Rob Kelly
(@rkellygb) reported
from
Borough of Torbay, England
@ThreeUK I have written a complaint/request via direct message to @ThreeUKSupport as there appears to be no other way of contacting you in writing. Please ensure this is responded to by an appropriate representative of your organisation.
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M Turner Plastering
(@MTPlastering) reported
from
Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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Graham Palmer
(@gjp12775) reported
from
Borough of Torbay, England
@ThreeUK how difficult is it leave 3??? An hour on your chat without resolution. Then your cancellation team are inaccessible!! Shocking service!!!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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Ashley Jones
(@ashisnemo) reported
from
Countess Wear, England
@mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.
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Philippa Juliet Meek
(@philippajmeek) reported
from
Borough of Torbay, England
Terrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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FredmeisterPNE
(@fredmeisterPNE) reported
from
Borough of Torbay, England
@ThreeUK @ThreeUKSupport Really disappointed with mobile data signal quality over the last week or so. Surprisingly London city centre was poor and around Brixham, SW England poor too.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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Ian Franks
(@sknarf) reported
from
Bickington, England
@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
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Hugh Coram
(@hughcoram) reported
from
Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
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Kate
(@hideinhennock) reported
from
Hennock, England
@ThreeUKSupport I signed up for home broadband the router you sent stops anything loading, phones tv etc. Now bought a tp link router and the service keeps dropping is there an outage somewhere I’m in south Devin
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Chris w
(@Chris14817) reported
from
Exeter District, England
@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.
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Nick Ekste
(@ekste) reported
from
Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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David Millward
(@DavidJMillward) reported
from
Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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Nicola
(@the_nikip) reported
from
Exeter District, England
@ThreeUK what terrible customer service! As if people who have lost loved ones in a tragic situation haven’t got enough to deal with! You should be ashamed.
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Vinnie Smith
(@P_H_Services81) reported
from
Exeter District, England
@ThreeUKSupport need a resolution to a problem which I believe is down to you!!! I have 2 contracts with you and 2 current and active direct debits with my bank, one contract hasn’t been charged/debited for almost 6 months and I’m now being harassed by a debt recovery agency.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@baoigheallain) reported
@velobetty @cycleoptic @ThreeUKSupport I have Three 5G home broadband. Their support amounts to: ‘please move your router’. When I get 300 Mbps for months on end, and then 0.2 Mbps one day. My router hasn’t moved overnight.
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🏳️🌈 Pete 🏳️🌈
(@PeterBayliss) reported
@mat_greenaway @ThreeUKSupport It took me 3 months and stupid amount of calls to get out of contract. It's not the router, they reduce it enough for it not to work and then when you call they up it to make themselves look good, only to reduce it again. Get rid ASAP mate. Believe me you won't regret it.
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pudpud
(@pudpudapc) reported
@ThreeUKSupport your whole network goes off and you don’t even announce it. There is clearly a total outage and you stay silent 👏🏼
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Murali Surendran
(@MuraliSurendran) reported
@asheck @ThreeUK @ThreeUKSupport Yeah it's insane. When I asked to take the complaint higher they said you can contact Ofcom. Are they mad? I just want them to fulfil their end of the deal.
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johnwilliamcena
(@johnwilliamcena) reported
@ThreeUKSupport can anyone deal with my problem I sent a DM yesterday and now be waiting over 24 hrs
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Murali Surendran
(@MuraliSurendran) reported
I'm honestly astounded at how rubbish @ThreeUK and @ThreeUKSupport customer service is. Has anyone else had issues with them? They're basically robbing me. Would genuinely never recommend them to anyone. You're better off with two cans and a piece of string.
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David Spooner
(@waveydavey13) reported
from
Chapletown, England
@ThreeUKSupport Both my wife and myself are having some issues making and receiving calls today. Outgoing calls either take sound 10 secs to go through or not at all and on incoming calls the caller sometimes gets a message saying this number is not in use. S35 postcode area.
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Michael
(@baoigheallain) reported
@velobetty @ThreeUKSupport When Threebroadband Ltd changed to Three UK, I found web browsing slowed to a crawl despite speed tests showing good connection. Changing my DNS service provider helped.
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Murali Surendran
(@MuraliSurendran) reported
@mllykt @ThreeUK @ThreeUKSupport Mate that's so ****! I can't say I'm surprised though. They're so tight for a multi million pound company.
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Kimberley 3.5% #FBPE
(@Kimbles848) reported
@ThreeUKSupport This a beyond ridiculous.. seriously am getting fed up with your service