3 (Three) Outage Report in Hennock, Devon, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Hennock, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hennock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hennock, Devon, England
The most recent 3 (Three) outage reports came from the following cities: Exmouth, Torquay, Newton Abbot, Exeter and Ashburton.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Hennock, England
Latest outage, problems and issue reports in Hennock and nearby locations:
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport EX7 0PQ is nearest. 4G signal itself is strong, HomeFi WiFi download speed is the issue. I did not speak to Hauwei support, I spoke to Three support. It was Three support told me about the known software issue, but could not say when it would be fixed.
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Hugh Coram (@hughcoram) reported from Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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Ian Franks (@sknarf) reported from Bickington, England
@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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David Millward (@DavidJMillward) reported from Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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David Millward (@DavidJMillward) reported from Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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M Turner Plastering (@MTPlastering) reported from Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUK @Hauwei HomeFi virtually unuseable for weeks. Tech Support say known software issue. No known date for fix. Not happy. Please sort this out as a matter of urgency. #threehomefi #rubbishinternet #pleasefixit
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David Millward (@DavidJMillward) reported from Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward (@DavidJMillward) reported from Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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Hylda Stewart (@hylda_stewart) reported from Moretonhampstead, England
@ThreeUKSupport We’ve been waiting a while now 😕 Used to 3 being a leader with stuff like this 😉 EE and Vodafone both support it now in the UK 😬
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Danny Whittle (@dannybwhittle) reported from Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sapper Mick 🇬🇧🐝#GotBrexitDone (@SapperMickRE) reported
@ThreeUKSupport are there more problems with the antenna in my area, I'm back down between 0 and 7 Mbs since yesterday when I have had around 30Mbs earlier in the week
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🐾🌟TotemEye🌟🐾 (@ArtOfTotemEye) reported
@ThreeUK @GadgetsBoy @SamsungUK Such a poor underwhelming camera. Apparently few updates were released since launch to stabilise it 👁👁
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Luke (@lluuuke) reported
@ThreeUKSupport hey Three, any updates on 4G signal in the LL54 area please? Not had signal all day.
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Isi Genn-Bash (@IsiGB) reported
@johnoceallaigh @ThreeUK Hi Three, I am getting this same problem. It began last night when I was cut off mid-call. I gave unlimited minutes & no control spend blocks. Clearly from this thread this has been an ongoing issue. Is there a fix? I've been a customer for 10 years but this is a massive problem.
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Han (@Haneeeenda) reported
@ThreeUKSupport Hi i paid the OS balance by phone, but the money has been taken out of my account twice?? So OS was £54 but on my bank I have two outgoing payments of £54.. I paid by phone.. how can I get one payment of £54 back?? Please help me
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qu'🇯🇲🇯🇲 (@Oquan_xi) reported
How can @ThreeUK no support Apple Watch !? I need one but there’s no point if I can’t use it away from my phone
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Damien Hopkins (@damohopo) reported
@ThreeUKSupport Outgoing calls - get a weird, almost foreign dialling tone. When the person answers there is a delay on the call (from my end). If I hang up and then the person calls me back, the problem is gone. I asked around and a few people on Three are having the same thing
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Ichis dad (@Ichisdad2) reported
@ThreeUK what is the score with the 3 app?,,, since you updated it it doesn't work. Just get a message saying not available in this area. I've read many more messages highlighting the dame Please get it sorted.
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Nate (@naterogers9) reported
@ThreeUKSupport had a new contract with you guys after leaving @SMARTYMobileUK yet my phone signal is shocking with my new three contract. Dont both company's use some stat-a-lites
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Jonathan Ward (@Jon_Akzar) reported
@ThreeUKSupport We were told this problem has been resolved for a second time but still no resolution and double charged again this month. This is totally unacceptable now. Customer service has been horrendous. Please can this actually get sorted out? Ombudsman next.