3 (Three)

3 (Three) Outage Report in Exeter, Devon, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Exeter, Devon, England 11/12/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

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3 (Three) Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • ekste Nick Ekste (@ekste) reported from Dawlish, England

    @ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare

  • DavidJMillward David Millward (@DavidJMillward) reported from Exeter District, England

    @Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.

  • GaryDolling108 Gary Dolling (@GaryDolling108) reported from Cullompton, England

    Still no signal around the EX15 post code @ThreeUKSupport @ThreeUK sort it out!

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Exeter District, England

    @Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

  • ashisnemo Ashley Jones (@ashisnemo) reported from Countess Wear, England

    @mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.

  • GaryDolling108 Gary Dolling (@GaryDolling108) reported from Cullompton, England

    @ThreeUK is down again!

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport EX7 0PQ is nearest. 4G signal itself is strong, HomeFi WiFi download speed is the issue. I did not speak to Hauwei support, I spoke to Three support. It was Three support told me about the known software issue, but could not say when it would be fixed.

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK

  • Chris14817 Chris w (@Chris14817) reported from Exeter District, England

    @EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.

  • DavidJMillward David Millward (@DavidJMillward) reported from Dawlish, England

    @ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrToks1 Mr. Toks (@MrToks1) reported

    …current broadband provider as we cancelled when we placed our order with @ThreeUK. @ThreeUKSupport offered no solutions, telling us to either wait (indefinitely) for stocks to return or try to cancel and re-order, so ANOTHER credit check with NO guarantee to receiving the…

  • vLazurus Laz (@vLazurus) reported

    @ThreeUKSupport Im using the website because everytime I try log in the app it crashes every single time without fail. And I just tried to put in my password and it didn't work still

  • Blueribble David Kaufmann (@Blueribble) reported

    @ThreeUKSupport Unfortunately, none of you seem to be much help at all.

  • ScaredCharlotte Charlotte Emily 🏳️‍⚧️ 🏳️‍🌈 🏳️‍⚧️ (@ScaredCharlotte) reported

    @ThreeUKSupport Why not just ask for characters 1 and 4 (other numbers are available) of the password? Sending the whole thing means anyone who intercepts that can pretend easily to be me Email is NOT secure, it is not protected, it is a security issue to use email for this.

  • rejcomp REJComp (@rejcomp) reported

    @ThreeUKSupport I thought that might be the case as the upload speeds on 4g are ok but as downloads have been slow for at least a couple of YEARS is there ever likely to be a solution? or am I just best sticking with 3g until 5g reaches and then 4g should become less congested.

  • RoxieNO1Baby roxie wynter (@RoxieNO1Baby) reported

    @ThreeUK you have sent me a faulty device. I cannot contact you as the buttons do not work to select the correct department, I've had the phone less than a week. Please arrange for someone to contact me ASAP before I cancel my contract and move back to O2. This is ridiculous

  • retromikey6 Mike Parr (@retromikey6) reported

    @ThreeUKSupport Do I get some sort of rebate for lack of service during this time, if its going till the 25th that'll be well over a week we've not had a proper service.

  • MrToks1 Mr. Toks (@MrToks1) reported

    @ThreeUKSupport Philomena finally did call back with a solution; however complex, it will suffice if it turns out as promised. I can send complaints and/or account number to save myself the time of trying to type it all up.

  • _MVTTP20 Matt (@_MVTTP20) reported

    @ThreeUKSupport experiencing really slow speeds in Leeds City Centre today, quite disappointing really.

  • huwjones66 Huw Jones (@huwjones66) reported

    @ThreeUK my friends husband just passed away suddenly, and they have a very new mobile internet contract with you as they ran 2 households temporarily. Now there is only 1 house so he tried to cancel the contract but has been told he cannot. Where’s your humanity & empathy guys?