3 (Three) Outage Report in Exeter, Devon, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at 3 (Three)
3 (Three) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Exeter, Devon, England
The most recent 3 (Three) outage reports came from the following cities: Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Phone | |
| Cullompton |
Total Blackout | |
| Exmouth |
Total Blackout | |
| Ottery St Mary |
Phone | |
| Exeter |
Phone | |
| Tiverton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Gary Dolling
(@GaryDolling108) reported
from
Cullompton, England
Still no signal around the EX15 post code @ThreeUKSupport @ThreeUK sort it out!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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Danny Whittle
(@dannybwhittle) reported
from
Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUK @Hauwei HomeFi virtually unuseable for weeks. Tech Support say known software issue. No known date for fix. Not happy. Please sort this out as a matter of urgency. #threehomefi #rubbishinternet #pleasefixit
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport EX7 0PQ is nearest. 4G signal itself is strong, HomeFi WiFi download speed is the issue. I did not speak to Hauwei support, I spoke to Three support. It was Three support told me about the known software issue, but could not say when it would be fixed.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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Chris w
(@Chris14817) reported
from
Exeter District, England
@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward
(@DavidJMillward) reported
from
Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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Hylda Stewart
(@hylda_stewart) reported
from
Moretonhampstead, England
@ThreeUKSupport We’ve been waiting a while now 😕 Used to 3 being a leader with stuff like this 😉 EE and Vodafone both support it now in the UK 😬
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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Gary Dolling
(@GaryDolling108) reported
from
Cullompton, England
@ThreeUK is down again!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DAMIAN J J *GLOCKO*
(@Damian91Glocko) reported
@ThreeUK are the worst network ever
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUKSupport I’m trying to cancel my mobile broadband but the procedures you have seen designed to make it impossible, or at least as stressful as it can be. I’ve tried multiple times to send you the ID proof you need but each time I’m told you can’t see it.
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Edward Lui
(@edwardlui) reported
@ThreeUKSupport Your network seems to be down and/or in Milton Keynes. Both my phones on different accounts are showing as no network. Help?
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Chris Lloyd
(@Chris_Lloyd_77) reported
@ThreeUKSupport @ThreeUK That isn’t what I asked for. I would like you to provide an email address (or postal address) so I can write a complaint. I do have access to the app, it is still incorrect despite getting a text this morning stating it would be changed!
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Dawud Marsh Ⓥ
(@DawudMarsh) reported
@ThreeUKSupport I have complained to @ThreeUKSupport for the extremely poor service we get for our money. Daily issues with internet, embarrassing drops in connection when trying to do business meetings, not being able to watch anything without buffering and yesterday 12 hours to send files ….
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Peadar Donnelly
(@PeadarDonnelly) reported
@ThreeUKSupport I am a three customer in Northern Ireland, am I reliable to receive 3+ presale for events in the 3 arena in Dublin
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Vivek_vky
(@Vivekvky5) reported
@ThreeUK Your agents have completely screwed my three account by added irrelevant information saying that my contract started on 2020 but I came to UK in year 2021. FYI ref ticket for complaint is 32198971, 32160595.I am filing case in consumer forum UK
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Chris Lloyd
(@Chris_Lloyd_77) reported
@ThreeUK Please can you provide a proper email address for me to write a complaint? You have charged me £21 for the last three months when it's supposed to be £6. I have tried multiple times to get this resolved and I don't want to use chat or waste time on the phone.
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John, a modest genius 💙 #FBPE
(@bradfordlad5) reported
@A_D62 @ThreeUK @giffgaff It always used to be a hassle and sales teams would beat you down.
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Ian Lewis 🇬🇧🇺🇦
(@IanLewis_) reported
@ThreeUKSupport I thought I had resolved a mobile hub broadband issue with customer relations but customers services are just not carrying it out. I’ve spoken to 6 different people been on the phone 90+ minutes. All noted on my account. All 3 contracts are with online services.