3 (Three) Outage Report in Exeter, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward
(@DavidJMillward) reported
from
Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
Yo @ThreeUK why is your signal so rubbish in Exeter and why does a call start out fine then turn awful after a couple mins?!
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Gary Dolling
(@GaryDolling108) reported
from
Cullompton, England
@ThreeUK is down again!
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Nick Ekste
(@ekste) reported
from
Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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Gary Dolling
(@GaryDolling108) reported
from
Cullompton, England
Still no signal around the EX15 post code @ThreeUKSupport @ThreeUK sort it out!
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Danny Whittle
(@dannybwhittle) reported
from
Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
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Vinnie Smith
(@P_H_Services81) reported
from
Exeter District, England
@ThreeUKSupport need a resolution to a problem which I believe is down to you!!! I have 2 contracts with you and 2 current and active direct debits with my bank, one contract hasn’t been charged/debited for almost 6 months and I’m now being harassed by a debt recovery agency.
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Nicola
(@the_nikip) reported
from
Exeter District, England
@ThreeUK what terrible customer service! As if people who have lost loved ones in a tragic situation haven’t got enough to deal with! You should be ashamed.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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Chris w
(@Chris14817) reported
from
Exeter District, England
@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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Kate
(@hideinhennock) reported
from
Hennock, England
@ThreeUKSupport I signed up for home broadband the router you sent stops anything loading, phones tv etc. Now bought a tp link router and the service keeps dropping is there an outage somewhere I’m in south Devin
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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Dan
(@deepestdevon) reported
from
Ottery St. Mary, England
@ThreeUK hi folks what’s the deal with having to re-register every single time I go to check my account on either the app or website? It’s getting ridiculous. The app used to be fine but since the updates it’s just putting me off the entire network - not user friendly
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Ashley Jones
(@ashisnemo) reported
from
Countess Wear, England
@mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rocco
(@rocky_66) reported
@ThreeUK Hi, I’m having problems connecting to the internet through my data on my Samsung galaxy S9 in the MK42 area? Are you aware of any issues in this area? Thanks
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Lord Autumn-Bottom of Glasgow
(@racanrol) reported
@Ginger898 Any joy yet? I think 0333 338 1001 is the @ThreeUK number. Not sure how to contact @SamsungUK, but maybe they can help via webcam or something?
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Mitchell Nind
(@NindMitchell) reported
@ThreeUK I have recently been approved for a sim only contract. I went through the automated payment line. Payment accepted. But I have not received an email. Can you please help?
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Ms_Me ✌ & 💚
(@Ms_Me_12) reported
@ThreeUKSupport Hi, Support Team! Can you advise me on how to close my account or notify you that I do not wish to renew, without being able to access my account? I really dont want my credit rating impacted by your convoluted system & its security requirements!
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MrBLancaster
(@BenjiLanky) reported
@ShelleyBathy @ThreeUK @ThreeUKSupport I know, right! I’m actually a real ‘HOOT’ but I can’t believe how they are squirming around the facts that are there in black and white. I just want to cancel my contracts, as promised, and crack on with being fabulous!
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xGG
(@92xGG) reported
Not sure why it’s 2 months later and @ThreeUK can’t issue the refund they owe me, unhappy!!!
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lucasgodoy
(@lucasfgodoy) reported
@ThreeUKSupport hi, I was told that the problem related to mast and heavy traffic would be fixed today. I’m really disappointed and this slow internet and reception has caused so many problems, can’t use zoom or more than 2 sources of internet that everything crashes. 2 weeks now
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Lee stfc
(@lee1975tuc) reported
@ThreeUKSupport I have tried to chat with you on the above link but it doesn’t work all that comes up is please try later. I am very disappointed with 3 very helpful when I signed up by now all you seem to do is try and rip me off. No customer service what so ever
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Albertz
(@Albertz2020) reported
@ThreeUKSupport I've fixed the issues, which I would never have done had I followed your instructions........
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Emma Jones
(@Trixiefire666) reported
@ThreeUKSupport Please help. Sim card isn't activated and the handler I just spoke to cannot find its details and says it doesn't exsist? I gave my bank details & was told twice it would active within 24 hours. This was Thursday. I NEED INTERNET!