3 (Three) Outage Report in Ottery St. Mary, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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Gary Dolling
(@GaryDolling108) reported
from
Cullompton, England
Still no signal around the EX15 post code @ThreeUKSupport @ThreeUK sort it out!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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Nicola
(@the_nikip) reported
from
Exeter District, England
@ThreeUK what terrible customer service! As if people who have lost loved ones in a tragic situation haven’t got enough to deal with! You should be ashamed.
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Scott Palfrey
(@ScottPalfrey) reported
from
Exeter District, England
Yo @ThreeUK why is your signal so rubbish in Exeter and why does a call start out fine then turn awful after a couple mins?!
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Vinnie Smith
(@P_H_Services81) reported
from
Exeter District, England
@ThreeUKSupport need a resolution to a problem which I believe is down to you!!! I have 2 contracts with you and 2 current and active direct debits with my bank, one contract hasn’t been charged/debited for almost 6 months and I’m now being harassed by a debt recovery agency.
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Chris w
(@Chris14817) reported
from
Exeter District, England
@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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Nick Ekste
(@ekste) reported
from
Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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Ashley Jones
(@ashisnemo) reported
from
Countess Wear, England
@mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.
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Gary Dolling
(@GaryDolling108) reported
from
Cullompton, England
@ThreeUK is down again!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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Danny Whittle
(@dannybwhittle) reported
from
Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
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David Millward
(@DavidJMillward) reported
from
Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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Dan
(@deepestdevon) reported
from
Ottery St. Mary, England
@ThreeUK hi folks what’s the deal with having to re-register every single time I go to check my account on either the app or website? It’s getting ridiculous. The app used to be fine but since the updates it’s just putting me off the entire network - not user friendly
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Judson
(@PhillipJudson) reported
@ThreeUKSupport I was hung up on twice as soon as I said I wanted to cancel. I think I’m sorted via live chat but if you could double check for me that would be great. I’ve recieved no email etc but I’ve been told it has now been cancelled.
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APRIL_charity
(@APRIL_charity) reported
@ThreeUKSupport I have 5G just this month but broadband has no network connection. I can’t find the number you require so can’t get through on phone for support. Need this help now please.
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D.Rose
(@DroseEBK) reported
@privinh0 @ThreeUKSupport HELP MEEEE
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Cy
(@cy419) reported
@ThreeUKSupport Do you have network issues in the Lewisham borough? Not had mobile service for around 12 hours now
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Abi
(@Abi17058708) reported
@ThreeUK I still have not received my money back, I’m nearly overdraft and the ‘customer relations’ team can only give copy & pasted pretty words with no real action.
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Gareth Evans
(@old_man_pops_80) reported
@ThreeUKSupport Guy in call centre not only rude but tried pushing a phone that I didn't want. Phone that I wanted out of stock except in-store? In-store say I need to organise with call centre & then collect from store, call centre refused & gets ruder in manner &tries to sell something else
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James Robert Foto
(@JamesRobertFoto) reported
@ThreeUKSupport Hi, Have issues with internet in Birmingham B13. Can this be looked into? Also can barely connect 1 device at a time to our router. Please can you elaborate on the know Three and Huawei Device issue?
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Joe Bailey
(@josephwbailey) reported
@ThreeUKSupport Is your call centre closed? It says it is open 8am to 9pm Monday - Friday. We have not had any internet since yesterday lunchtime but can't get any support.
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⚠️Tom Vanheems⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport Is there an issue with 5G broadband in London at present? No service since last night?
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Darling
(@__Darling_) reported
Christmas Eve during a pandemic and this is when @ThreeUK decide the wifi should fail all effing day!??