3 (Three) Outage Report in Ottery St. Mary, Devon, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ottery St. Mary, Devon, England
The most recent 3 (Three) outage reports came from the following cities: Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Phone | |
| Cullompton |
Total Blackout | |
| Exmouth |
Total Blackout | |
| Ottery St Mary |
Phone | |
| Exeter |
Phone | |
| Tiverton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
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Gary Dolling
(@GaryDolling108) reported
from
Cullompton, England
Still no signal around the EX15 post code @ThreeUKSupport @ThreeUK sort it out!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport EX7 0PQ is nearest. 4G signal itself is strong, HomeFi WiFi download speed is the issue. I did not speak to Hauwei support, I spoke to Three support. It was Three support told me about the known software issue, but could not say when it would be fixed.
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Gary Dolling
(@GaryDolling108) reported
from
Cullompton, England
@ThreeUK is down again!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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Nick Ekste
(@ekste) reported
from
Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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Ashley Jones
(@ashisnemo) reported
from
Countess Wear, England
@mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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David Millward
(@DavidJMillward) reported
from
Exeter District, England
@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon
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Danny Whittle
(@dannybwhittle) reported
from
Exeter District, England
@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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Chris w
(@Chris14817) reported
from
Exeter District, England
@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte :)
(@Charlot83221383) reported
@MichaellfcJones @ThreeUK @ThreeUKSupport That one sucks 👹
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Ian Grody
(@pickled_tinker) reported
@ThreeUK network yet again having the squirts. This time it seems traffic shaping is leaving the skids this time; almost all TCP sessions have such small windows, I can't see the light for the lag.
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Danny
(@Danny66115638) reported
@ThreeUK I've just ordered a new phone for £38 per month but didn't realise it was only that price for 6 months, how do I cancel my order?
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⚫ Ruth
(@HappyHatsCrafts) reported
@ThreeUK customer service is abysmal. Thank goodness @SamsungUK are on the ball and have sorted my issue out. Three did nothing but fob me off.
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Jordan Worts
(@jORDANwORTS) reported
@ThreeUKSupport Don’t know why that’s so hard to do for me plus why don’t you send out email confirmation when a customer purchases something from you it’s absolute madness haven’t even been with you two weeks and can’t wait for this contract to be up shameful
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Shona Read
(@ACreativeRead) reported
@ThreeUKSupport why has it taken 3 different attempts over the last few months to ensure a contract doesn’t auto-renew? Is this some scam to keep customers and charge them for leaving at the end of the contract? Live chat is useless! #servicefail #terrible #helpnow
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Jane Smith
(@hprw) reported
@ThreeUKSupport Postcode is S10 4QZ and problem is with my phone, my son's phone, and the sim card we use for our home Internet so several devices. All are on three contracts.
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Matthew turner
(@Turner1984G) reported
@ThreeUKSupport Erm nope it's costing me money every day now. The phone shows signal but nothing happening. Its incredibly frustrating
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C.
(@copyranting) reported
@ThreeUKSupport 4G still isn't working. It's been weeks now and I honestly don't know what I am paying for because at this point I have a phone that doesn't work outside of my home WIFI. Someone on we chat told me it’d be fixed tomorrow. But I’ve been given the same excuse before.
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Iain Brodie
(@Iainb4816) reported
@ThreeUK Is there a problem with the ThreeUK internet? We haven't been able to use there internet since Saturday. When we called them, all they said they were updating their network and couldn't put us through to the correct department. Why is ThreeUK Customer Service so bad?