3 (Three) Outage in Teignmouth, Devon, England

Yo @ThreeUK why is your signal so rubbish in Exeter and why does a call start out fine then turn awful after a couple mins?!

@ThreeUK @ThreeUKSupport Really disappointed with mobile data signal quality over the last week or so. Surprisingly London city centre was poor and around Brixham, SW England poor too.

@ThreeUK how difficult is it leave 3??? An hour on your chat without resolution. Then your cancellation team are inaccessible!! Shocking service!!!

@ThreeUK I have written a complaint/request via direct message to @ThreeUKSupport as there appears to be no other way of contacting you in writing. Please ensure this is responded to by an appropriate representative of your organisation.

@ThreeUK what terrible customer service! As if people who have lost loved ones in a tragic situation haven’t got enough to deal with! You should be ashamed.

@ThreeUKSupport need a resolution to a problem which I believe is down to you!!! I have 2 contracts with you and 2 current and active direct debits with my bank, one contract hasn’t been charged/debited for almost 6 months and I’m now being harassed by a debt recovery agency.

@ThreeUKSupport I signed up for home broadband the router you sent stops anything loading, phones tv etc. Now bought a tp link router and the service keeps dropping is there an outage somewhere I’m in south Devin

@mcarhartharris @ThreeUK Have a pair of Anker headphones for running from amazon. Worked first time, relatively cheap and the sound quality is great for the price. Worth a try if the @beatsbydre carry on being a let down.

Terrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me

@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.

@EwenRankin @ThreeUK @ThreeUKSupport O2 went down not long ago and Vodafone not long before that. Don’t think you’ll ever find a network where it’ll never happen. And to be fair I’ve not known this with Three before.

@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport

@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!

Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔

@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.

@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu

@Three_Is_Broken @Teshiburu @ThreeUKSupport Resolver case is still open it seems, but they keep saying they are closing email support. I’ve had no reply to my latest message to them for about a week now and then got that text I shared here. #noideawhatsgoingon

@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare

@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.

@Maverick2405 @ThreeUK @LiamGreatrex Well I wouldn’t be surprised! I’m on @EE now and so much better! It’s a shame as I’ve been with three years and never had that many issues. Seemed to have dropped right off

@ThreeUKSupport Ironically I can’t contact Three when I am without signal 🙃 When I’ve called later or gone in to stores to raise the issue, I am told I have good signal. Which is 100% not the case!

Why doesn’t @ThreeUK work in most places. Fix up

@jokeoil @ThreeUKSupport Hello, please add a photo description with a transcription of the text for me to work out what the text says and then I may be able to help in some ways. If I can’t, sending Apple support a direct message through Twitter might also be a good idea.

I endured @ThreeUK for 9 years. Their UK service was terrible but their #feelathome service kinda made up for it. Now that’s gone I’ve left with three lines to @EE , Why didn’t I do that sooner, I can now get a signal. Why would anyone put up with @ThreeUK terrible coverage.

@ThreeUK hello are you able to tell me when you will get the galaxy Flip3 back in stock in 256gb. No one seems to be able to tell me when you will get them back in stock. They have them at O2 but don't really want to switch because of stock supply issue with the phone I want

Embarrassing @ThreeUK new phone and absolutely no signal in the middle of my city. I cannot wait to leave

@ThreeUKSupport Thanks Mark NG area, I have been all over today and nothing! I’ve had enough of 3’s poor signal and where I live in NG12 5ND it is just shocking!

@ThreeUKSupport I have forgotten my password and am locked out if the online account and cannot get help over the phone either as I have forgotten the password and do not have access to the mobile phone for them to text to.

@ThreeUK totally rubbish signal in the NG area today - no 3G or 4G! I’ve been a customer for years (2 phones) but I won’t be renewing when it’s up for renewal - fed up of all my mates etc doing anything they want on O2/EE while I look on. Has been this way for a while with 3

@ThreeUK hi three. What is the process of leaving the network? I can't get signal at work or at home so I am done at this stage.