3 (Three) outages and service status in Torquay, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Torquay, England
The most recent 3 (Three) outage reports came from the following cities: Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay
|
Phone | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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M Turner Plastering (@MTPlastering) reported from Kingskerswell, EnglandLooks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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Philippa Juliet Meek (@philippajmeek) reported from Borough of Torbay, EnglandTerrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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Ben Robinson (@TheRobinson1982) reported from Borough of Torbay, EnglandNEVER START A CONTRACT WITH @ThreeUK! The handset I got 12 days ago had broken, the store won't accept it back and their #customerservices all contradicting themselves - one department is happy to help then the next won't help at all! AVOID AT ALL COSTS! #NoHelp #NeverAgain
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Nick Ekste (@ekste) reported from Dawlish, England@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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David Millward (@DavidJMillward) reported from Dawlish, England@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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David Millward (@DavidJMillward) reported from Dawlish, England@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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David Millward (@DavidJMillward) reported from Dawlish, England@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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David Millward (@DavidJMillward) reported from Dawlish, England@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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Hugh Coram (@hughcoram) reported from Borough of Torbay, England@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
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David Millward (@DavidJMillward) reported from Dawlish, England@ThreeUK @Hauwei HomeFi virtually unuseable for weeks. Tech Support say known software issue. No known date for fix. Not happy. Please sort this out as a matter of urgency. #threehomefi #rubbishinternet #pleasefixit
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David Millward (@DavidJMillward) reported from Dawlish, England@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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Ian Franks (@sknarf) reported from Bickington, England@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
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David Millward (@DavidJMillward) reported from Dawlish, England@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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David Millward (@DavidJMillward) reported from Dawlish, England@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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Kate (@hideinhennock) reported from Hennock, England@ThreeUKSupport I signed up for home broadband the router you sent stops anything loading, phones tv etc. Now bought a tp link router and the service keeps dropping is there an outage somewhere I’m in south Devin
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David Millward (@DavidJMillward) reported from Dawlish, England@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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Rob Kelly (@rkellygb) reported from Borough of Torbay, England@ThreeUK I have written a complaint/request via direct message to @ThreeUKSupport as there appears to be no other way of contacting you in writing. Please ensure this is responded to by an appropriate representative of your organisation.
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Graham Palmer (@gjp12775) reported from Borough of Torbay, England@ThreeUK how difficult is it leave 3??? An hour on your chat without resolution. Then your cancellation team are inaccessible!! Shocking service!!!
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David Millward (@DavidJMillward) reported from Dawlish, England@ThreeUKSupport EX7 0PQ is nearest. 4G signal itself is strong, HomeFi WiFi download speed is the issue. I did not speak to Hauwei support, I spoke to Three support. It was Three support told me about the known software issue, but could not say when it would be fixed.
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David Millward (@DavidJMillward) reported from Dawlish, England@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Bridgewater (@ryanbridgewater) reported@ThreeUKSupport Im having terible issues with call centres on my device. There seems to be a delay on the line which makes conversations very hard to have
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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John F (@JohnF74683580) reported@ThreeUK any issues in Coventry CV2 area ? The whole network is down
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Debbie Todd (@debtodd) reported@LadyOfLondonx @ThreeUK After 20+ years of being with Three, since joining Vodafone, they have gone downhill MASSIVELY I would Not recommend anyone to join three network.Unfortunately 2 years ago i convinced my husband to leave EE to join Three,worst mistake
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rick_x (@rick_x) reported@ThreeUK @ThreeUKSupport My postcode has had this error message for weeks: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. I can neither call nor use data, what is going on?
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Hugh Campbell (@HughCampbell7) reported@ThreeUK impossible to get help on there website.
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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CharlieIoD (@CharlieIOD) reported@ThreeUK I have taken out a broadband contract with Three. I am not a Three mobile customer, so the digital assistant doesn't understand my question. How can I get to talk to a person?
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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james marshall (@jamesma34307397) reported@franchaela_x @ThreeUK @ThreeUKSupport Very rarely have issues but this week since Monday (bank holiday) been bad to say the least