3 (Three) Outage Report in Torquay, Borough of Torbay, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (29%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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David Millward (@DavidJMillward) reported from Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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M Turner Plastering (@MTPlastering) reported from Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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Ben Robinson (@TheRobinson1982) reported from Borough of Torbay, England
NEVER START A CONTRACT WITH @ThreeUK! The handset I got 12 days ago had broken, the store won't accept it back and their #customerservices all contradicting themselves - one department is happy to help then the next won't help at all! AVOID AT ALL COSTS! #NoHelp #NeverAgain
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Nick Ekste (@ekste) reported from Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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Philippa Juliet Meek (@philippajmeek) reported from Borough of Torbay, England
Terrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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Ian Franks (@sknarf) reported from Bickington, England
@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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David Millward (@DavidJMillward) reported from Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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Hugh Coram (@hughcoram) reported from Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport I was not told of any issue prior to calling Three technical support yesterday to complain. As soon as I said I had a HUAWEI HomeFi router, he said “I know exactly what the problem is. All those routers have corrupted software, we are waiting for a fix but don’t know when”.
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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David Millward (@DavidJMillward) reported from Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport EX7 0PQ is nearest. 4G signal itself is strong, HomeFi WiFi download speed is the issue. I did not speak to Hauwei support, I spoke to Three support. It was Three support told me about the known software issue, but could not say when it would be fixed.
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David Millward (@DavidJMillward) reported from Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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David Millward (@DavidJMillward) reported from Dawlish, England
@ThreeUK @Hauwei HomeFi virtually unuseable for weeks. Tech Support say known software issue. No known date for fix. Not happy. Please sort this out as a matter of urgency. #threehomefi #rubbishinternet #pleasefixit
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported
Wow never thought I would leave @ThreeUK. But they have forced another illegal price increase by saying a tarrif doesn't exist again, when both their website and store have it. This is their way to force you into a new contract to keep the company afloat. I'm now with @VOXI_UK
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Jack 🇬🇧 (@SKPudding) reported
@ThreeUK @ThreeUKSupport We have 4 contracts which use the Home Signal Box you have given us when you turned off EE roaming. Wifi calling does not work and the 4G signal is not good enough in the house. What options from 05/09/22 or will need to move to alternative provider.
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Manuel (@ManuelRavizza) reported
@ThreeUKSupport I have been having very poor network coverage in Kingston upon Thames for almost a month. KT2 and KT1 postcodes. According to your website you are aware and working on the issue. When is it going to be fixed?!?
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Ryan McDonough (@ryanmcdonough) reported
@ThreeUK still having issues being billed while not being on your network… want the case number?
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grizlyadams (@grizlyadams) reported
@ThreeUKSupport You've looked at at (3 times) and sent me texts saying :- "need more time" "it's fixed" "we can't fix it" "here's a link to the ombudsman" "use 3G instead, it's a 4G issue" "we're upgrading the antenna for a better service!" In the mean time I have to just put up with it?
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DPH 🥀 🇵🇸 (@PoeticJustice23) reported
Shouldn't the network @ThreeUK be called Five now?
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🕷Francesco Carollo 🇪🇺🇬🇧🇮🇹 3.5% (@Innovandiamo) reported
@giorgiogilestro @ThreeUK I'm currently in Italy and unlike surprises I am still availing free roaming. I checked before travelling. If I recall well they discontinued the service for recent customers.
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Raven Moon (@needchoc) reported
@ThreeUK Thanks for quick reply. I've been trying to get into My3 this evening but keep getting a login page even though I should already be logged in, because I'm using my Mifi and I can usually see my allowance etc. Has it changed? Or should I just try again later?
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Your Mum (@_trussmidaddi_) reported
@ThreeUK your network is a disgrace. Im breaking up with you
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Symone (@oxxSimmyxxo) reported
@ThreeUKSupport It’s started from Friday and I called and was told to wait till tomorrow. It’s kind of annoying that I pay so much for a service that barely works