3 (Three) Outage Report in Torquay, Borough of Torbay, England
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The latest reports from users having issues in Torquay come from postal codes TQ2.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Torquay, Borough of Torbay, England
The most recent 3 (Three) outage reports came from the following cities: Torquay and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Torquay |
Phone | |
| Paignton |
Phone | |
| Paignton |
Phone | |
| Teignmouth |
Internet | |
| Torquay |
Total Blackout | |
| Newton Abbot |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Kate
(@hideinhennock) reported
from
Hennock, England
@ThreeUKSupport I signed up for home broadband the router you sent stops anything loading, phones tv etc. Now bought a tp link router and the service keeps dropping is there an outage somewhere I’m in south Devin
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Teshiburu @Three_Is_Broken @ThreeUK @ThreeUKSupport @EE @HuaweiMobileUK Thank you. Yes, that’s the same as mine. I just emailed @HuaweiUK support to see if there is an update and if so how to get it and install.
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M Turner Plastering
(@MTPlastering) reported
from
Kingskerswell, England
Looks like @ThreeUK network is down 🙈 going to a quiet day for me today. I wonder if WiFi calling still works 🤔
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Think it’s pretty clear if you read any of my tweets what the problem is. Not wasting any more of my time talking to you via chat or phone. All I want is an answer to my latest Resolver message or clarification that my case is still open. @Three_Is_Broken @Teshiburu
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken @Teshiburu @Huawei_Europe @Huawei @ThreeUK I don’t believe it is the HUAWEI Router and switching to 3G was no better for me. I tried that ages ago (no thanks to @ThreeUKSupport ) who only suggested that ‘fix’ during my call to cancel.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@TTSShumba @ThreeUK @ThreeUKSupport @EE @iansteele I’ll let you all know in the next day or two. @ThreeUK deadline for fix is this week. In the meantime, @EE have been super helpful.
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Philippa Juliet Meek
(@philippajmeek) reported
from
Borough of Torbay, England
Terrible customer service in @ThreeUK in Torquay branch. For months I’ve been overcharged on my bills due to an admin error, I brought my original contract into the store and not only did the manager refuse to help, but was incredibly rude, made jokes about me, and threatened me
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Nick Ekste
(@ekste) reported
from
Dawlish, England
@ThreeUKSupport Hi, don’t think the postcode is needed as the issue occurs everywhere. Phone is an iPhone 11.
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Graham Palmer
(@gjp12775) reported
from
Borough of Torbay, England
@ThreeUK how difficult is it leave 3??? An hour on your chat without resolution. Then your cancellation team are inaccessible!! Shocking service!!!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@iansteele @TTSShumba @ThreeUK @ThreeUKSupport @EE Hi Ian. Nothing has changed. No software update applied by @ThreeUK No improvement in data. I will be calling to cancel as soon as I get chance. I expect a long phone conversation.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport All you did was fob me and others off. No solutions offered until I tried to cancel early. I was lied to and then the lies were denied. My complaint stands! @Three_Is_Broken #dontmakemelaugh #youdontcare
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Rob Kelly
(@rkellygb) reported
from
Borough of Torbay, England
@ThreeUK I have written a complaint/request via direct message to @ThreeUKSupport as there appears to be no other way of contacting you in writing. Please ensure this is responded to by an appropriate representative of your organisation.
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Hugh Coram
(@hughcoram) reported
from
Borough of Torbay, England
@ThreeUKSupport I’ve had loads of problems with the outage that started yesterday, I’d there any timeline for fixing the problem otherwise I will be going to leave #threedown #threesupport
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Ian Franks
(@sknarf) reported
from
Bickington, England
@BBCNaga @ThreeUK @ThreeUKSupport Absolutely shocking service as I need this for work as a freelance worker. Totally feel left in the dark at the lack of customer service. Many years of service with 3 and feel completely let down!!! Terrible!!!!
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport EX7 0PQ, EX7 0SR. I already gave this here, also reported via support form on three website and also to @ThreeUKSupport phone support. Never got a reply or update from website form as it only has the option to update via text! No good if I don’t have a @ThreeUK mobile is it.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport OK thank you. It’s not just me having this bad experience is it, so I really hope you can get this fixed quickly. I’d prefer not to have to switch to #4GEE Mobile WiFi but #timewilltell #threehomefi #notcurrentlyfitforpurpose @iansteele @TTSShumba @ThreeUK @EE
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport The issue is with #hauwei 311s-220 4G #HomeFi unit supplied by @ThreeUK. Read previous tweets & you’ll see I was told by your phone tech support person that this is a known HUAWEI software issue. All I want to know is have you fixed it or am I just seeing speed fluctuations.
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@Three_Is_Broken Just been on the phone again to @ThreeUKSupport for ages. They’re blaming Hauwei still. Hauwei 311s Mobile Broadband Router Software fix promised by 18th July. We shall see. #notholdingmybreath #lastchanceforThreeUK
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David Millward
(@DavidJMillward) reported
from
Dawlish, England
@ThreeUKSupport Yes I’m in the midst of a complaint via Resolver. Only had one coherent reply, the rest are incomplete auto replies or confusing. Can’t log in to MyThree. It says my password is wrong but only option to change is via text to my now not working sim number.
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FredmeisterPNE
(@fredmeisterPNE) reported
from
Borough of Torbay, England
@ThreeUK @ThreeUKSupport Really disappointed with mobile data signal quality over the last week or so. Surprisingly London city centre was poor and around Brixham, SW England poor too.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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stephen dodds
(@cockneymagpie) reported
@ThreeUKSupport Still taken money from a account 2 months after changed ownership, you have not got a clue our to deal with customers. Sorry lost 4 customers and £100 a month for being so poor and also £1000 phone contract.
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stephen dodds
(@cockneymagpie) reported
@ThreeUKSupport Stop supporting Chelsea football club and treat your own customers right and give them what they paid for.
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rach x
(@rachfletcherx) reported
@ThreeUKSupport they were very blunt and rude on the phone, spoke to 2 live chats and 4 people on the phone who said it would be fixed in 4 hours, then 24 hours and now we have been told 7 days which is when we return to England. Said it’s a problem with the network but wouldn’t go into detail
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ben llewellyn
(@benllew55869920) reported
@ThreeUKSupport Are you having network problems in the Chepstow area? I've not had mobile internet for days now....
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stephen dodds
(@cockneymagpie) reported
@ThreeUK @ThreeUKSupport I can’t make a phone call your have turned my number from a monthly contract to PAYG one, so poor customer service
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stephen dodds
(@cockneymagpie) reported
@ThreeUKSupport Sorry will not being doing a private message, Three are just so poor on customer service my phone has 2 live SIMS. Can’t make this up, 9.3millions customers let’s see who else have massive issues with this company.
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stephen dodds
(@cockneymagpie) reported
@ThreeUKSupport And guess what the number has been changed 48hrs as advise but they have left it has a PAYG and can’t use the phone, great, do your have someone who can just switch a number no, so poor, poor, poor
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Lauryn Hall
(@loulouhall) reported
@ThreeUK trying to access the page to see what the problem is in my area and it’s not working- second day of no incoming and outgoing calls can you check please ? Bs31
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Duncan Collie
(@duncan_collie) reported
@ThreeUK what absolute shambles of company you are let me start by saying that your policy’s mean nothing and I’ve been customer since 2012 . You are quick enough to take money but not put it back to your customers and be promised it back in 3-5 days we’re on day 9 now 😡😡😡
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Sam
(@Sam73840716) reported
@ThreeUK I have a few months left of the contract, repeated promises to fix the signal and speeds in my area / the UK in general. Can you guys do the decent thing and let me leave early with no charge, then we can part on good terms.