3 (Three) Outage in Otley, City and Borough of Leeds, England

@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?

I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?

I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?

@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl

@ThreeUKSupport @thisiskizomba Done that given you my postcode but it everywhere there a problem post code is bd21 5es

@ThreeUK live chat for over an hour, no resolution, transferred 4th time to be 138th in the queue for the chat to be ended whilst i’m holding. Poor customer service.

This is great, I wouldn’t be without this network @ThreeUK #threemobile #iphone #apple #iPhone

@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.

128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.

@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.

I hate being with @ThreeUK the worst network provider I've ever been with

@Three_Is_Broken @ddyson3 @Three_COO @ThreeUK @OliverDowden @Ofcom I really don’t think the people in charge of this network could run a piss up in a brewery! Absolutely no customer service, no truthful answers to queries. A circus run by clowns.

@ThreeUKSupport I’ve DM’d you, like you asked... and surprise surprise, no reply. Seriously, wtf.

@ThreeUKSupport @Apple Well a month or so later, imagine my surprise when I see my bill has doubled. Turns out, you add the data on for future months cos, we’ll, you know people won’t realise/forget to cancel. This really did piss me off, I’ll be truthful (see, it isn’t hard)... the thing is...

@ThreeUKSupport I've been having issues for about 6 months, your network status page confirms you know there's an issue and have for ages. It's been reported, formal complaints made. Hopefully ending contract next week, you failed me and I had to pay you to do it.

@ThreeUK I wouldn’t, you are useless. Nothing but issues since I’ve joined you and you make it incredibly difficult to contact you. Please do respond with your ever so helpful “we’d love to help you Ben” message...

My @ThreeUK signal is always really bad in Leeds. 😡

@ThreeUKSupport Good afternoon. I sent a DM regarding and issue with my phone. Could someone please get back to it. Thanks

@aisha05920164 @ThreeUKSupport Willing to bet they tell you it’s a local problem. Only short term and that 3G is the saviour!

Dear @ThreeUK is it possible to get my old Huawei mifi unlocked to any network now it’s out of contract?

@ThreeUK customer services said 'go shop in Argos' when I said I had already paid for my 'free' tablet over 10 months at £12 pm and he quoted another £167 early termination charges. Or give the 'free' tablet back he said. I was missold data in the guise of a free tablet.

@ThreeUKSupport @iAM_AM I’m having the same issue in Italy. Happened last year as well.

@ThreeUKSupport The service here is disgusting

@ThreeUK no network coverage and now even your app does not show correct info. Second level of complaints procedure please @Ofcom how can I refer this to you? All I got from them is bills and broken promises.

@ThreeUKSupport was promised a call back a week and a half ago from customer relations and still haven't heard anything, please can you help sort this as I dont want another 5 hours of live chats and being put on hold..

@ThreeUK was promised a call back a week and a half ago from customer relations and still haven't heard anything, please can you help sort this as I dont want another 5 hours of live chats and being put on hold..

@ThreeUK is my3 app down as it won’t let me login in

@ThreeUKSupport your signal is down as I don’t have any network coverage 😤

@ThreeUK why does my other phone always say no service?