3 (Three) Outage Report in Northam, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Northam, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Northam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Northam, England
Latest outage, problems and issue reports in Northam and nearby locations:
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Julian Morris
(@glaslyn) reported
from
Croyde, England
@ThreeUKSupport Frustratingly, it’s your home broadband not a handset. Constantly rebooting it. Had 6 months of 30 m/bit good service, then 6 weeks ago, dropped to 4 m/bit. It briefly came back yesterday and is now only 2 m/bit and unusable. Not happy when it’s a 2 year contract
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Rebecca Craft
(@bexybex74) reported
from
Barnstaple, England
Worst customer service from @ThreeUKSupport 5 hours of calls. Promised new router for two weeks. Still nothing. No internet and great inconvenience caused 😭
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Seán The Pilot
(@F1PLT) reported
@ThreeUKSupport Call to customer service on Wednesday with many promises. Didn’t happen. Thursday call to CS gets cut off part way through. Today, more promises unfulfilled and no rectification after >2 hrs on to your agents.
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUKSupport And I’m still having trouble connecting to the App as I keep getting the message that the number is unrecognised.
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Mike Prevette
(@mikeprevette) reported
@ThreeUKSupport I have all the tracking info on the return, as do you customer support team. Have escalated it 5 times with them after each notice I've received. Each time they say they will look into it in 72hrs then nothing
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Scott Shaw
(@_ScottShaw) reported
Why is it so difficult to call @ThreeUKSupport ? The 0800 358 8460 on your site does not work, and live chat 'help' don't want to provide one for me to call and to speak to someone about placing an order.
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King (DeDeDe)
(@FlappyBerk) reported
@ThreeUKSupport No worries, I appreciate these things take time. Can you try CB7 4NT (nearby postcode with the same issue) please? I'm fine waiting, but if there's a rough ETA on your system I'll know whether I need to arrange a backup SIM with a different network. Thanks
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Steve Douglas 🇪🇺 🇬🇧
(@stevedouglas76) reported
@ThreeUK Why can't I disable the automated text telling me I've got a bill? Texts are terrible for this, I can't filter them and I'm not particularly interested in checking my bill as a matter of urgency
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Sarah Forrest
(@coedwiggle) reported
@GraceCRoberts @ThreeUK 1/ So I had same issue so bought one online as the wait on phone was insane. But after buying online they said I can't keep my number but also can't cancel the purchase (like 20 minutes later). So they @ThreeUK advised me to buy another one on the phone and just send 1st one back
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Sarah Forrest
(@coedwiggle) reported
@GraceCRoberts @ThreeUK 2/ Which I did. I have proof of delivery at the Three warehouse in Norwich. But now they say they can not find it in the actual warehouse. So are still trying to charge me for th 2 accounts! Debt collectors and everything is happening. It has been awful .My advice, don't do it!
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Ann Hughes
(@nurseannhughes) reported
Wasted 20 mins trying to get action from the THREE UK customer service team.....no luck, after being transferred to correct person he cut me off!! #threeUK #BetterThingsToDo
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Paul Sharp
(@popkid75) reported
@ThreeUKSupport is there an issue with your systems? got a text message saying I'm close to spending limit (I shouldn't be) tried to log in to check, it said the password wasn't right (but it definitely was!) I tried to reset it but reset page gives 'my3auth.text.generic.error'?