3 (Three) Outage Report in Barnstaple, Devon, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Barnstaple, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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Julian Morris
(@glaslyn) reported
from
Croyde, England
@ThreeUKSupport Frustratingly, it’s your home broadband not a handset. Constantly rebooting it. Had 6 months of 30 m/bit good service, then 6 weeks ago, dropped to 4 m/bit. It briefly came back yesterday and is now only 2 m/bit and unusable. Not happy when it’s a 2 year contract
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Gumpy
(@NBLoddon) reported
from
Northam, England
@ThreeUKSupport Do you have any idea when the mast at Northam Devon #5952 is going to be fixed it's been off two days now and I'm struggling with patchy internet and no phone signal?
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Rebecca Craft
(@bexybex74) reported
from
Barnstaple, England
Worst customer service from @ThreeUKSupport 5 hours of calls. Promised new router for two weeks. Still nothing. No internet and great inconvenience caused 😭
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Jasio Sierakowski
(@jasiocollins) reported
from
High Bickington, England
@MKcol @ThreeUK Against my better judgment I tried to renew, as the signal, reception and data package were all very good. No one ever got back to me. So I switched to @O2 Haven’t been able to make a call since. 🤨. They’re all shysters and offer zero customer care.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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AfricangreysRule
(@Londonlad5) reported
@ThreeUKSupport Thanks for the reply but your service checker page is saying there are no issues with my postcode /area yet this has been up and down for 2/3 days now , can't be having this as seems to be every month now with no service for days on end
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Herrera the Red
(@RedLiverbird001) reported
@ThreeUKSupport It's been over 48 hours of issues with Three 5G Broadband. Constant disconnections. What is the progress update?
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Ian Robert Dawson
(@irdawson) reported
@ThreeUKSupport Home 5G down again. Dropping in and out three days in a row. Last update was it would be fixed by 17.30pm on the 4th. Issues still persisting. When will this be properly resolved?
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport Okay, Three then need to post something to confirm what’s happening. There needs to be some indication as to when this will be fixed. Financially, customers should be reimbursed for loss of service…this started 3 days ago to be fair!
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James Tredray
(@jt_creative) reported
@ThreeUKSupport Ok. So I received a voicemail from tech support but the number they gave to call back on is not a full and working phone number
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Jeremy Paul Carroll
(@Precise_Master) reported
@ThreeUK Do I have to resort to contacting OfCom in order to get my issues resolved?
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AfricangreysRule
(@Londonlad5) reported
@ThreeUKSupport home broadband again not working br2 both myself and neighbour unable to get internet Connectivity sometimes we get lucky but then DNS errors being shown on checks can someone advise please? Working from home with three is becoming more and more difficult lately
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Irish Bootneck
(@RMcommando42) reported
Day 3 of @ThreeUK network down, and another post 10pm day at my desk because of lost hours during the day. How do you justify charging for a non existent service
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Matt Lynch
(@mjlynch) reported
@ThreeUKSupport @Londonlad5 Hi Kirsty, it’s been like this for three days in different parts of London. Can someone actually confirm when this will be resolved? Many customers are paying for a service that’s not working!
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Jeremy Paul Carroll
(@Precise_Master) reported
@ThreeUKSupport @ToM_Malleschitz, @ThreeUK can anyone help me out here?