3 (Three) Outage Report in Barnstaple, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Barnstaple, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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Rebecca Craft
(@bexybex74) reported
from
Barnstaple, England
Worst customer service from @ThreeUKSupport 5 hours of calls. Promised new router for two weeks. Still nothing. No internet and great inconvenience caused 😭
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Julian Morris
(@glaslyn) reported
from
Croyde, England
@ThreeUKSupport Frustratingly, it’s your home broadband not a handset. Constantly rebooting it. Had 6 months of 30 m/bit good service, then 6 weeks ago, dropped to 4 m/bit. It briefly came back yesterday and is now only 2 m/bit and unusable. Not happy when it’s a 2 year contract
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Gumpy
(@NBLoddon) reported
from
Northam, England
@ThreeUKSupport Do you have any idea when the mast at Northam Devon #5952 is going to be fixed it's been off two days now and I'm struggling with patchy internet and no phone signal?
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Jasio Sierakowski
(@jasiocollins) reported
from
High Bickington, England
@MKcol @ThreeUK Against my better judgment I tried to renew, as the signal, reception and data package were all very good. No one ever got back to me. So I switched to @O2 Haven’t been able to make a call since. 🤨. They’re all shysters and offer zero customer care.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@Emma5394xxx) reported
@ThreeUKSupport Yeah I’ve already checked on the website it’s flagged as an issue
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Anisha
(@Posers890) reported
@ThreeUKSupport I should have got a 12 months sim only contract 12GB - this was confirmed with customer service rep Mohamed Farid who promised to email me confirmation but did not. I can only see my old contract online. Please sort this out, it’s terrible customer service and lying to customers
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🕸🕷SpideyGirly🇬🇧🇵🇰
(@SpideyG1RL) reported
@ThreeUKSupport This same problem has happened to me again! It won’t let me make calls even tho I have unlimited minutes!!!
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legend
(@Legendf4life) reported
@ThreeUK how long will this **** take
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Jase
(@Jase65535) reported
@EE no mobile signal today, My EE not working and no one to answer my call. I should have stayed with @ThreeUK
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Dom
(@domjmcdonald) reported
@ThreeUKSupport we have been having intermittent internet for 2 weeks postcode E9. the network service checker says there is maintenance. i phoned an advisor last week and they said this work would be completed last Thursday. we are still having issues, when will this be fixed?
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WiredFire
(@wiredfire) reported
@ThreeUKSupport Wow.. that’s a hard pass from me then. Especially as I don’t see you new-to-customer prices rising in the same way and when my wages don’t even go up by the same rate. Which sucks as I could *really* use the upload speed from a 5G home line 😭
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Anisha
(@Posers890) reported
@ThreeUKSupport On the 26th November. I’ve submitted an official complaint and they said call - I do not wish to call as clearly what you say on the phone cannot be trusted. Please can you ask the complaints team to respond in writing or escalate to senior management
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❀ 𝑻𝒐𝒏𝒊
(@ToniDoesHair) reported
@ThreeUKSupport On the phone, trying to solve a problem and they were going on and on and on and on at us trying to sell more things and not listening leading to us just saying forget it and wanting to end the contract, they continued going on trying to upsell, we literally had to ask about
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melissa
(@melissabarnard_) reported
@ThreeUKSupport I’m trying to update my address on your app, but it will not recognise my post code because it is a new build property. Please can you help?