3 (Three) Outage Report in Barnstaple, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Barnstaple, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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Rebecca Craft
(@bexybex74) reported
from
Barnstaple, England
Worst customer service from @ThreeUKSupport 5 hours of calls. Promised new router for two weeks. Still nothing. No internet and great inconvenience caused 😭
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Gumpy
(@NBLoddon) reported
from
Northam, England
@ThreeUKSupport Do you have any idea when the mast at Northam Devon #5952 is going to be fixed it's been off two days now and I'm struggling with patchy internet and no phone signal?
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Jasio Sierakowski
(@jasiocollins) reported
from
High Bickington, England
@MKcol @ThreeUK Against my better judgment I tried to renew, as the signal, reception and data package were all very good. No one ever got back to me. So I switched to @O2 Haven’t been able to make a call since. 🤨. They’re all shysters and offer zero customer care.
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Julian Morris
(@glaslyn) reported
from
Croyde, England
@ThreeUKSupport Frustratingly, it’s your home broadband not a handset. Constantly rebooting it. Had 6 months of 30 m/bit good service, then 6 weeks ago, dropped to 4 m/bit. It briefly came back yesterday and is now only 2 m/bit and unusable. Not happy when it’s a 2 year contract
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Lad
(@JohnLladron) reported
@RosinaCamp12688 @ThreeUK We lost 3 mobile internet for 2 weeks, the website always says they know it's broken even when it's working. Zero accountability.
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Dave Madden
(@stokesbaydave) reported
@ThreeUK I eventually got full service back 10 hours and 30 minutes later. Business day an absolute write off thanks to your ineptitude and unwillingness to communicate with us YOUR CUSTOMERS. I understand things happen, but this whole situation has been unacceptable. People rely on you!
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John Lad
(@JohnLladron) reported
@ThreeUK No mobile internet for two weeks, apparently due to 'another company'. I can see the mast, it's not snapped off, so fix it. I don't want a refund, just make the system work.
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beesknees
(@battybev1) reported
@ThreeUK Come on 3 when is this problem going to be fixed? No ability to make or receive calls all day. Not good enough!
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Lucy
(@morecakeandgin) reported
@ThreeUK Still no phone service, no text service and no connection to data unless I’m on Wi-Fi. Getting frustrating now!!
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Aldo Montoya
(@aldomontoyaPMoW) reported
@ThreeUK Still not working for me. Worst is 2-factor authentication, still cannot get a basic SMS. Shocking.
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Darren Grayshon
(@shatcryptoguy) reported
@ThreeUK That's great, thanks for the apology. Really heart felt. What about being real and telling us what happened. So many people have been so terribly let down by you guys today. Businesses lost income, families unable to contact one another. It's a bullshit shambles
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l spinet
(@SpinettiLewis) reported
@ThreeUK Absolutely disgusting service. Money back will be needed. Compensation will be required
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The Southdown Clinic
(@SouthdownClinic) reported
@ThreeUK Tried to complete complaint form but won't submit
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FORCE_xiv
(@FORCExiv) reported
@ThreeUK Third party apps over WiFi, what ******** do we need you for?