3 (Three) Outage Report in Barnstaple, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Barnstaple, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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Julian Morris
(@glaslyn) reported
from
Croyde, England
@ThreeUKSupport Frustratingly, it’s your home broadband not a handset. Constantly rebooting it. Had 6 months of 30 m/bit good service, then 6 weeks ago, dropped to 4 m/bit. It briefly came back yesterday and is now only 2 m/bit and unusable. Not happy when it’s a 2 year contract
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Rebecca Craft
(@bexybex74) reported
from
Barnstaple, England
Worst customer service from @ThreeUKSupport 5 hours of calls. Promised new router for two weeks. Still nothing. No internet and great inconvenience caused 😭
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Gumpy
(@NBLoddon) reported
from
Northam, England
I see @ThreeUKSupport are their usual helpful selves not admitting the fault is with their network
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Gumpy
(@NBLoddon) reported
from
Northam, England
@ThreeUKSupport Do you have any idea when the mast at Northam Devon #5952 is going to be fixed it's been off two days now and I'm struggling with patchy internet and no phone signal?
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Jasio Sierakowski
(@jasiocollins) reported
from
High Bickington, England
@MKcol @ThreeUK Against my better judgment I tried to renew, as the signal, reception and data package were all very good. No one ever got back to me. So I switched to @O2 Haven’t been able to make a call since. 🤨. They’re all shysters and offer zero customer care.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@djneilgrice) reported
@ThreeUKSupport Tried that before tweeting, it is not just the BBC app that will not load over your network, I have had issue with some websites, one was a reddit page, one a tech radar article and last night no Google discover. It seems very selective, not fixed by restart, but no issue on wifi
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Jessie Higgs
(@JessieHiggs5890) reported
@ThreeUKSupport @ThreeUK Thanks for shutting off my service when I'm stuck abroad due to covid. Customer service was no help and literally tried to hang up on me. I can't even get into my bank accounts now. Please help me so I can pay my bills at least!
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Andreia Sousa
(@asousax) reported
@ThreeUKSupport Hopefully that will sort it. This past month has been really bad.
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Natalie
(@natcmidge) reported
@ThreeUKSupport It’s taken 45 minutes and I was then cut off the chat speaking to someone from billing. I’ve been with Three for years and I’m so disappointed by the level of service. Honestly just going in circles of being thanked and asking the issue when all I wanted was the PAC.
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Natalie
(@natcmidge) reported
@ThreeUKSupport I have received the PAC and submitted the request. Relieved to not have to deal with that level of service anymore
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Chaddy
(@chaddy_bain92) reported
@ThreeUKSupport Hi I have tried the above several times but I still have no service? I’m self employed and work from home, I’ve lost a full days worth of meetings because of this issue that was supposedly resolved last night? When will service be back and how do I get compensation please?
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Sarah
(@LadyRiversxXx) reported
@ThreeUK hi, I’m trying to cancel my account but when requesting a password reset the email/text isn’t arriving
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Question mark
(@siyasiya18) reported
For your own sanity, do not ever use @ThreeUK . By far the worst customer journey I have ever been through
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Question mark
(@siyasiya18) reported
@ThreeUKSupport Been there and also got misinformed again as part of the complaint process, it's been misadvise from day 1. It's actually beyond a complaint now. 4 months it's been back and forth for simply closing an account and getting my money back and compensation for wasted time
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Edward
(@eddtheduck2020) reported
@ThreeUK any news on Apple Watch support!! This is a desperate function you need to support!