3 (Three) Outage in Barnstaple, Devon, England
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
No problems detected at 3 (Three)
3 (Three) problems in the last 24 hours in Barnstaple, England
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Most Reported Problems:
- Total Blackout
3 (Three) in Barnstaple, England CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
3 (Three) Issues Reports Near Barnstaple, EnglandLatest outage, problems and issue reports in Barnstaple and nearby locations:
from High Bickington, England
@MKcol @ThreeUK Against my better judgment I tried to renew, as the signal, reception and data package were all very good. No one ever got back to me. So I switched to @O2 Haven’t been able to make a call since. 🤨. They’re all shysters and offer zero customer care.
from Barnstaple, England
Worst customer service from @ThreeUKSupport 5 hours of calls. Promised new router for two weeks. Still nothing. No internet and great inconvenience caused 😭
from Croyde, England
@ThreeUKSupport Frustratingly, it’s your home broadband not a handset. Constantly rebooting it. Had 6 months of 30 m/bit good service, then 6 weeks ago, dropped to 4 m/bit. It briefly came back yesterday and is now only 2 m/bit and unusable. Not happy when it’s a 2 year contract
3 (Three) Issues ReportsLatest outage, problems and issue reports in social media:
Hi @ThreeUKSupport how do I get through on the phone to sort out my dads phone please I have been through twice online and the problem still isn't sorted everytime I try to ring it just prompt me to the website is it that I can't ring up at the minute
@ThreeUKSupport Steph on live chat couldn't help as my details weren't correct, I have since phoned the "help desk" - cut off after 15 mins, calling back now. Great start to the day.
@ThreeUKSupport Steph couldn’t help as my details weren’t correct - having to phone the “helpline” again...
@ThreeUKSupport Thanks for the advice, would have been good to get this 5 calls ago? Regardless, the complaint is about how the calls were handled. I’m talking to Steph on the live chat so will post an update after that.
@GoWithItAll @ThreeUK @ThreeUKSupport Yes they take money very quickly but zero help to get the solution resolved. Disappointing
@ThreeUK I have been trying to download an update for my phone since 2am it is now 5-30am and I have not been able to do it, the download is only 145kb now that is ******* good service.
@ThreeUKSupport anybody else having the same problems trying to make a call and it says you run out of credit lol I’m on contract UNLIMITED sort this out please I have nothing but problems and I will just withdraw my contract from you and so will my family
@ThreeUKSupport Erm, Well looks like Maxine knew the postcodes. You can check M40 2WL since that's not a residential location. This has been a problem for a long time, £10 on an O2 Pay and Go sim to test it and they thrashed you with speed and reliability.
@ThreeUKsupport Hi team. I've been charged for a WiFi call to Australia like it was a normal call. Could you help get to the bottom of this for me. It'd be greatly appreciated.
@ThreeUKSupport I have now been told that no errors have been found with my bill, and despite the 6 months half price offer being shown everywhere, I am being refused it! Not happy with the service right now! The fact you sent me a text offering me an early upgrade and 6 months half price!!!