3 (Three) Outage Report in Barnstaple, Devon, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Barnstaple, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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Julian Morris
(@glaslyn) reported
from
Croyde, England
@ThreeUKSupport Frustratingly, it’s your home broadband not a handset. Constantly rebooting it. Had 6 months of 30 m/bit good service, then 6 weeks ago, dropped to 4 m/bit. It briefly came back yesterday and is now only 2 m/bit and unusable. Not happy when it’s a 2 year contract
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Rebecca Craft
(@bexybex74) reported
from
Barnstaple, England
Worst customer service from @ThreeUKSupport 5 hours of calls. Promised new router for two weeks. Still nothing. No internet and great inconvenience caused 😭
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Jasio Sierakowski
(@jasiocollins) reported
from
High Bickington, England
@MKcol @ThreeUK Against my better judgment I tried to renew, as the signal, reception and data package were all very good. No one ever got back to me. So I switched to @O2 Haven’t been able to make a call since. 🤨. They’re all shysters and offer zero customer care.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ric Newsham
(@Ricabii) reported
@ThreeUKSupport Hi Finn, it's not my phone it is a hub that I'm having an issue with. My phone sim is on 3 too and I've had no issues with the mobile data Internet. I feel like it is a settings issue or something because when I was close to the hub I was getting speeds over 100 mbs but couldnt
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Paula
(@PetalLC) reported
@ThreeUKSupport TV was delivered to neighbour, I was on holiday. It arrived 2ish weeks earlier than expected. When opened its broken.Reported it and exertier said they needed approvals from Three. Been on a chat for over 90 mins to find the right team to approve...
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Alex Robbins
(@Scrof) reported
@ThreeUKSupport Well I went through the upgrade options on your app, and got a special deal available to me as an existing customer as an upgrade, so I’m not sure how that’s translated to a new contract. My old contract is about to expire, yes.
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adam Wadsworth
(@Adamw117) reported
@ThreeUKSupport Any update on this issue the network signal is still terrible over a month on from my last message
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KathyJanet
(@KathyJanetFilm) reported
@ThreeUKSupport okay now I get really mad! Yesterday no internet. I couldn't work a full day bc of it. t Today same issue. Could ANYONE please tell me what today's issue is AND how long it takes bc I need to work!
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Milos Nedeljkovic
(@Faceit_Mikey) reported
Hey UK people! I need some help! Recently i discovered that i've been secretly overbilled by @ThreeUK for the past 44 months (£10 per month). I tried contacting their customer support, but they've provided me with 0 info or solution. Anyone has any advice on what i should do?
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Tash Dennington
(@njdennington) reported
@ThreeUKSupport Might as well make this a thread. After asking to speak to a manager or supervisor about the complaint- I’m told I can have a call back in 24-48 hours. I was meant to have the phone on Friday so that just doesn’t cut it.
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Ric Newsham
(@Ricabii) reported
@ThreeUKSupport Hi thank you for the reply. Web browsing has worked, be it slower than the reported speed when I check it. But if I click on any of the apps mentioned, it says no Internet even though it is connected through the WiFi. Can't connect through the Nintendo Switch same problem.
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Emily Rowe
(@emilyhelenrowe) reported
@ThreeUKSupport 4g and 5g (and my wifi) are down in SW16 1JB. I can get a little 3G at either end of the street. Your network status checker is saying there aren’t any problems though, any ideas? Same thing happened yesterday.
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Tash Dennington
(@njdennington) reported
@ThreeUKSupport I just want to feel like I’m actually a valued customer since I’ve been loyal to 3 for 8 years now as you’ve always been good at putting my upgrades through in the past and this time you made a mistake and I’m having to pay for it.