3 (Three) Outage Report in Barnstaple, Devon, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Barnstaple, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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Jasio Sierakowski
(@jasiocollins) reported
from
High Bickington, England
@MKcol @ThreeUK Against my better judgment I tried to renew, as the signal, reception and data package were all very good. No one ever got back to me. So I switched to @O2 Haven’t been able to make a call since. 🤨. They’re all shysters and offer zero customer care.
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Julian Morris
(@glaslyn) reported
from
Croyde, England
@ThreeUKSupport Frustratingly, it’s your home broadband not a handset. Constantly rebooting it. Had 6 months of 30 m/bit good service, then 6 weeks ago, dropped to 4 m/bit. It briefly came back yesterday and is now only 2 m/bit and unusable. Not happy when it’s a 2 year contract
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Rebecca Craft
(@bexybex74) reported
from
Barnstaple, England
Worst customer service from @ThreeUKSupport 5 hours of calls. Promised new router for two weeks. Still nothing. No internet and great inconvenience caused 😭
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Gumpy
(@NBLoddon) reported
from
Northam, England
@ThreeUKSupport Do you have any idea when the mast at Northam Devon #5952 is going to be fixed it's been off two days now and I'm struggling with patchy internet and no phone signal?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Reece
(@whufc13) reported
@ThreeUKSupport Yes, mobile data is on, its been doing it for a couple days now, phone calls only come through when ive got wifi calling on, indoor signal is dreadful 😑
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Bryan Foss
(@BryanFoss) reported
@ThreeUKSupport After almost an hour on Chat I've given up. I was provided no record of the longer chat as it failed. As I've received no responses to at least 3 letters of complaint I have no documentary evidence so have been forced to create a SAR.
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Angelo Villaschi 💙
(@anvill72) reported
@marcusattwood @BradChriswick Same here. I keep getting calls from people abroad (a lot in Italy and Germany) saying that they had a missed call from me. I withhold caller ID! @ThreeUK don't give a crap.
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telftelf
(@telftelf1) reported
@ThreeUKSupport I’ve had the same contract for over 7 years and suddenly it stops working. I’m not a new customer. This is very disappointing, especially due to the limited travel permitted due to the pandemic. However 3 are happy to keep taking the monthly fee.
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anthony lloyd
(@a_lloyd89) reported
@ThreeUKSupport Yes I did try to purchase it on my3 account but it kept saying there was a problem so I rang support who said they would put it through
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Barney
(@Andy09846500) reported
@ThreeUKSupport I feel sad that amazon are selling these products and both 3 and amazon have zero regards for their customers. Really disappointed. Been with 3 for approx 10 years and think this is a disgusting trick. I will be moving network. Good riddance to 3
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Colin Thomson
(@cjt180) reported
@ThreeUKSupport Everytime I phone tech support. All they say there's an issue and it'll be sorted inside a week. Pathetic.
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_
(@pizwut) reported
This is the second time @ThreeUKSupport @ThreeUK have deleted a mobile number of mine - WITH ZERO WARNING - because I haven't topped up. Through the pandemic, where I haven't needed to top my secondary numbers up, this is especially harsh. You are a terrible mobile network.
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Mike Ross
(@junaidjamil99) reported
from
Nottinghamshire, England
@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬
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Danielle
(@danielleposnett) reported
@ThreeUK ok PLEASE help me!! I have been a customer for 3 minutes and i am already trying to rip my hair out of my head! I am putting my new THREE number, my CURRENT number and my PAC code into your website and its just saying Error - i cant cope!