3 (Three) Outage Report in New Milton, Hampshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Milton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Milton, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Bournemouth, Ferndown, Verwood, Ringwood, Christchurch and Lymington.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near New Milton, England
Latest outage, problems and issue reports in New Milton and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Sarah 🌷
(@peoniespretties) reported
from
Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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Mikaela Yurukova
(@MikaelaYurukova) reported
from
Bournemouth, England
@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Denise McEneaney 💙
(@DeniseMcWX) reported
@ThreeUKSupport @AliSwanLon Exact problem here is Spain. I can make calls and receive texts but can't receive calls. Three to Three calls are obviously affected. Your live chat team unaware of the problem- might be worth letting them know.
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Stewart
(@Hartyboy1987) reported
@ThreeUK This is great but I can't even get a 4G/4G+ connection on my device and have been told it is a capacity issue at the Cell Site and there is no fix date. My options are put up with it or terminate my contract really not happy. Please can someone give me a better resolution to this
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BJ
(@Jenkins71Barry) reported
@ThreeUK been with you 15 years or more ! And you give me 30 days notice on my legacy contract that your just closing it !!! Oh but u kindly offer. me another more expensive option as an apology at the same time!! That’s how you treat long term customers ? #disgusting leaving!
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Dr Ben Ellis
(@BenEllisCrim) reported
@ThreeUKSupport Hiya, my phone has no service (I’m abroad) and wanted to try and sort. I managed to borrow a phone to call - but told to phone back in office hours.
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Kayleigh Davison
(@Kayles505) reported
@lebara dont bother using - WORST customer service. Took money for a sim then claimed they cant see it 😡😡 spoke to 3 agents, sent proof & STILL no contact in 48 hours, now changed to @ThreeUK so my daughters bday isnt ruined
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Dr Ben Ellis
(@BenEllisCrim) reported
Landed. Phone has no service. On web chat to @ThreeUK - gives me a number to call. Just one problem…
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Mr Hall on Bandcamp
(@Kyylock) reported
@ThreeUKSupport I tried using my new phone IMEI as the promo code but obviously that wasn't going to work as its classed as a new order made after 31st March. Been with you guys years and feels **** that I lose out through no fault of my own.
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BJ
(@Jenkins71Barry) reported
@ThreeUKSupport The fact you are so “kindly” offering to move me to a plan in the letter for £18 ! a month when you can get the exact same plan from you for £16 is insulting aswell ! Is this how you treat long time customers ?! Shut there accounts or force more money out of them to stay !
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SlideyVegas
(@SlideyVegas) reported
@ThreeUKSupport @threeuk i bought a payg sim to use the go roam data in the US. Now i have put the sim card in and it doesnt work. Is there no way to use this, now that i am not in the UK?
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878
(@lestereverton80) reported
@ThreeUK why is it so hard for you to do something your asked to do? Changed over to your service n it’s been crap so far regretting that already