3 (Three) Outage Report in Ferndown, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ferndown, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Wimborne Minster |
Total Blackout | |
| Bournemouth |
Internet | |
| Bournemouth |
Phone | |
| Ferndown |
Phone | |
| Bournemouth |
Phone | |
| Verwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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Ross
(@ScubaRoss) reported
from
Poole, England
@mcarhartharris @ThreeUK If you want the model let me know. Best headphones I’ve ever used, never fallen out when running AND they turn on, it’s like magic!
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Carr
(@jonathancarr88) reported
@ThreeUK I've been on hold with SquareTrade insurance for 2 hours this morning. No ones answering. Can't file claim online as it says it's wrong IEM. Need to get this resolved, can someone help?
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D
(@HereTooComplain) reported
@ThreeUKSupport Whats the point. No issues in the area. Just crappy signal as usual. At my sis house on three dl was 9.0 ok fair enough on my sis o2 was 21.0 dl which is almost twice the speed i get. Im gonna buy a payg o2 sim to test at work and see if i get more that three. If yes cya three
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Bazza
(@bazza145) reported
@VodafoneUK @ThreeUK absolutely appalling Customer Service from Vodafone.Told to DM which I did and still no answer.Rang CS this morning who really couldn't care that I ordered on 11th with still no delivery date so I will miss out on the Samsung Gift
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Matt Froud
(@matt_froud) reported
@ThreeUK Have a dual band 4G+ CAT6 router, have had a good experience with three up until I was persuaded to renew my contract this year after a few month on SMARTY. Since then I am no longer able to get a 4G+ signal :-( only now receive band 3. Post code is HP15 7xx. Help!
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Kevin McNamara
(@KevinMcNamara6) reported
@ThreeUKSupport The customer service is so bad that I have now taken a contract out elsewhere. Your customer service team are the worst ever. I have a complaint reference which should have allowed me to cancel the contract. I have no access to the account.
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Jonathan Carr
(@jonathancarr88) reported
@ThreeUKSupport Thanks Chris but I’ve been trying since last Thursday. I called 3 last week about the IMEI issue & was told I’d have a call back within 2 working days. It’s really disappointing. I think 3 made put the wrong IMEI when setting up insurance as it’s not accepting the handset IMEI.
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Ayush
(@ayyushgarg) reported
@ThreeUKSupport But I was offered the credit after the cancellation of contract only and during the time I was in contract . So why was I offered it by a customer relation team? To make me fool?
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Sweet in the middle
(@Johnpaulchelsea) reported
@ChelseaFC @ThreeUK it was clearly our bad day in the office yesterday
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Ed Hoque
(@Emdadul24) reported
@ChelseaFC @ThreeUK I ordered the iPhone 13 Pro Max from Three on the preorder day at 1 pm, it still hasn’t arrived and the customer service is terrible they don’t respect you or try to solve your issue, Three is a terrible company, I advise other people to not use three.
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Roman Empire 💙
(@LegendsLeague7) reported
@mcdayveed_ @ChelseaFC @ThreeUK **** off, other players were way worse!