3 (Three) Outage Report in Ferndown, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferndown, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferndown, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Wimborne Minster |
Total Blackout | |
| Bournemouth |
Internet | |
| Bournemouth |
Phone | |
| Ferndown |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Joe
(@ssorhpesoj) reported
from
Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Joe
(@ssorhpesoj) reported
from
Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Elaine 💙
(@Ela44) reported
from
Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Service please
(@Unhappyconsume1) reported
from
Bournemouth, England
@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Lawton
(@Pontemiller) reported
@ThreeUK how often do you update your customer offers?
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Adam Baxter
(@ac_bax) reported
- Called @ThreeUK to pay a deposit on a SIM-only contract - Told the deposit amount is... £0.00 - Agent unable to process 'payment' of £0 because 'the system is down' - Current contract ends in two days but unable to receive my Three order until payment of £0 is taken. Farce.
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The Honest Review
(@khidrnasheed) reported
@ThreeUKSupport Im still having issues with phone signal and calls I have reported it but still persisting
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Phone-paid Services Consumer Group
(@Payforit_Sucks) reported
@clarkjames70 As far as we know (@ThreeUKSupport may wish to update us), @ThreeUK remain the only UK MNO not to offer this protection. Guess which network has generated the most complaints in the past 12 months!
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Erastus Fernandes
(@ejfds23) reported
@ThreeUK no service or internet today at Wembley, Brentford, Ealing, Hendon in London!! Your service has been horrendous over the last 4+ weeks, is there a fix? What's going on? I can't use the internet, the call quality appalling. We're paying you for nothing!!
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Dean
(@_th4t_guy) reported
Had nothing but good experience with @ThreeUK for years. I opted to upgrade early in Nov ‘20 & stay with them - despite finding better deal elsewhere & it’s suddenly gone real bad. 4 things wrong since then, 3 spiralling from their mistake & 1 CONSTANT harassment to upgrade again
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ainsley Paterson
(@AinsleyP81) reported
@ThreeUKSupport Samsung can't help. If yous can't do anything I want to cancel my contract... I have tried to do this 3 bloody times and 4 bloody times I've been cut off.... Seriously there must be something someone can do.... I have spent a week and a half trying to get help
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Red Beard
(@Nickjames820) reported
@ThreeUKSupport @LeeWilson1992 You won’t do jack! I have had a resolution in a year! Joke of a company
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Bizi🇵🇰🇮🇪🇵🇸🕊️🍀
(@iibdii) reported
@ThreeUK been promised refund on wrong billing over week ago still no contact by three or refund, Never have I ever had such a shocking experience with any company. Cs keep bouncing my pH calls or cut me off
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Dominic Flageul
(@DominicCFlageul) reported
@ThreeUK Tonight I battled to get anything close to customer satisfaction from Three. Been a customer for 10 years and treated like 💩. Appalling service, no communication and an arrogance that goes beyond anything I have known.