3 (Three) Outage Report in Ferndown, Dorset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ferndown, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferndown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferndown, Dorset, England
The most recent 3 (Three) outage reports came from the following cities: Bournemouth, Poole, Wareham, Wimborne Minster, Verwood and Ferndown.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ferndown, England
Latest outage, problems and issue reports in Ferndown and nearby locations:
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England
@ThreeUKSupport can’t seem to get any signal around Poole / bournemouth area? And it’ll say full signal but nothing loads?
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@keavaoloan @ThreeUKSupport Same here in BH18 I have managed to make one call today but all the others number not recognised and dropped. WhatsApp calls on WiFi working so problems with 3 signal still my friend only 6 miles away has no problems with calls.
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Service please (@Unhappyconsume1) reported from Bournemouth, England
@ThreeUKSupport a HUGE thank you to the Amazing Jonathan who took ownership of my WiFi issue, he was upfront and honest and came up with a solution. Just a shame that the WiFi Didn’t work for us in our area as we have been with 3 for years with our mobile phones and
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@Kiai_Kas @ThreeUK @ThreeUKSupport Hi Karen yesterday down here in Dorset I couldn't make or receive calls when I tried to ring out it said number not recognised and dropped. 3 came back to me on here to say engineers working in several places trying to fix it. Signal today is very low and phone is intermittent
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Joe (@ssorhpesoj) reported from Poole, England
@ThreeUKSupport Contacted you to cancel my contract 2 months but contract wasnt cancelled and further payments have been taken.
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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Elaine 💙 (@Ela44) reported from Corfe Mullen, England
@ThreeUKSupport emergency calls only available in BH18 area calls can't be made or received can you tell me what is happening in the area please
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Loraine 💙💛😷 (@macknitty) reported from Ashley Cross, England
@RobFreeman @VictoriaCoren Same here (on @ThreeUK), but my husband’s did (at 2.59) on a different network.
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Gary Denness (@garydenness) reported from Bournemouth, England
@ThreeUK hi guys. I received a text today telling me that the Spend Cap will no longer apply to any purchases made with your Three Pay service. This, you tell me, is to give me control over how much I spend. That’s a porky pie isn’t it? This new policy means I have less control.
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Joe (@ssorhpesoj) reported from Corfe Mullen, England
Calling @ThreeUK and I'm pretty sure it's not hold I can hear.. I can hear people mumbling and laughing in the background... this is absolutely poor from Three.
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It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England
@ThreeUKSupport Hi, do you have system issues today please? I completed an order this morning to move to you from another supplier but am yet to receive my confirmation email.
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Joe (@ssorhpesoj) reported from Poole, England
@ThreeUKSupport Managed to phone the 3 number on the website and spoke to someone but got a different answer to what was given to me last week. I will be going to one of your stores to get a resolution and if that doesn't work I will be going to the ombudsman.
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Stephen Edwards (@Stephen61934614) reported from Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported from Poole, England
@ThreeUKSupport I have a company that I’ve never heard of keep texting me (cityindex), whenever I block them they text again some how and it won’t stop. No idea why they keep texting unless someone’s signed my number up for something. Anything you can do to stop them texting me?
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Richard Frame (@rafthemaster) reported from Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Nicola Syms (@NicolaSyms) reported from Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DXBFlyer (@CRL37759057) reported
@ThreeUKSupport do you have issues around CM112UH area? Ping is 30 seconds with zero connectivity? I'm on Huawei CPE PRO 2 5G.
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Jasmin Pillay (@JasminPillay1) reported
@ThreeUK can someone please contact me? Customer for over 10 years… want to pay off my contract and go to sim only. Would appreciate some assistance. So that I can stay with 3 and not leave? 🙏🏽
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Carys (@Carys_H_Brown) reported
@ThreeUK I have just bought an add on but only want it for this month- how do I cancel it before it renews automatically?
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RGP (@RGP250716) reported
@ThreeUK @ThreeUKSupport Even without storms it’s a very poor service.
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Jatinder S (@jksohal) reported
@ThreeUK Been a 3 business customer for over a decade. 3 cannot even successfully change my company name on all their systems or update my business mail address. TERRIBLE!
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Austin Lee (@AustinLeeTV) reported
@ThreeUK @ThreeUKSupport you are ******* useless as a company. 10+ years of service. Cancelling everything and never using you again. Cancelled my phone insurance you have because i upgraded. Haven't received my new device and smashed my current phone. You then tell me the policy
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scatterbrainjoe (@scatterbrainjoe) reported
@HeliHub92 @ThreeUK Three are ****. Much better options for 5G with EE and you'll get a service that actually works. I pay £20 for 120GB a month of 5G...
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Chelsea Amie (@chelseaamieexo) reported
Don’t bother getting yourself a deal with @ThreeUK. Signed up with an Amazon voucher deal, 3 months later to be told no. No one contacting me back. Shocking service! And to think I was going to upgrade from a sim to a phone contract. Stay way clear of them!
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Dr. Brit Kelley 🏳️🌈 (@britkelley86) reported
@ThreeUKSupport Apparently there’s a notice period to cancel today, which is pretty unacceptable, given that we’ve already paid you for a year to not use our account.
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Cassius (@SHITHOLIDAYS) reported
@ThreeUK I have your broadband and have to reboot my router 3 times a day !!!! Please help !!!!