3 (Three) Outage in Newark on Trent, Nottinghamshire, England

@ThreeUKSupport It's more than an inconvenience I've had to pay overdraft fees and it's put me in a pretty bad place both mentally, financially and in terms of my physical health also. It was explained multiple times the person using the account is over 90 years of age. In the most polite way..

@ThreeUKSupport No a block hasn't been added. I'm 3 months into the contract and when I signed up I explained that I am only signing up as you're able to block any additional charges as my grandma is over 90 years old. I wouldn't have joined if you couldn't offer this service and if this was..

@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬

Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

@ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.

@ThreeUK @ThreeUKSupport I’m absolutely livid with my experience so far, after 1 day I’m already ready to leave. You have sent me a phone that does not accept your own sim. Not able to call you as I don’t have a working sim, and no chat available to help!!

@ThreeUK Unable to use my new Sim (with transferred number) - keep receiving this error when entering. No online info available for this situation and unable to find any customer support - please help!

@ThreeUK your service is actually disgustingly bad! I have been trying to contact someone since 9am!

@ThreeUK been trying to use live chat for about an hour, need to speak to someone about the phone of a vulnerable adult & I keep getting disconnected help!!!

@Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.

If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk

Getting sick of @ThreeUK homefi service. Pointless trying to call support because you just get fobbed off. It's been shitty for weeks now.

Hey @ThreeUK my broadband has been out two days, any chance you could wake up someone in support to fix the issue. I'm fed up of rebooting the router.

@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.

So my @ThreeUK broadband is up and down like a brides nightie. Spent 4 hours today trying to watch a single program. A far cry from what I was sold.

Just has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice

So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

@Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks

@ThreeUKSupport There wasn't. Ironically the connection dropped and the chat window ended the the chat. I asked what are my options, clearly the service isn't right. I'd rather we come to a sensible conclusion and I'll go wired with someone else.

@properblokefc @ThreeUK Come to mine in NG4, full Three signal here.

@ThreeUKSupport I received a phone call from 3 earlier today to place an order for a new SIM card. The lady on the phone advised that the order had gone through and I’d receive email confirmation but I’m yet to receive anything. Any chance you could help?

@ThreeUKSupport This has been sorted now. Someone randomly sent me a text message to reset my email and now it's working. My wife's one also has the same issue I did....

@ThreeUK I need help cancelling the add-on data I have. I have tried online multiple times and messaged the live chat too but every time they say it’s sorted and it hasn’t been!! I’m sick of paying for something I’ve been trying to cancel for months

Got no internet on my phone @ThreeUK @ThreeUKSupport and I’ve got full signal and plenty of data ... I’ve not been with 3 long and so far I’m so unimpressed #rubbish #three #internetdown

@ThreeUKSupport 4g Network service in Walsall WS4 has been almost non existent all week. Came back for a few hours one evening but down again now. No bars visible and WiFi calling is enabled. Any update on this?

@ThreeUKSupport It was 7 years ago I’d imagine I did , I don’t even have the tablet any more ! It was also a very cheap one at the time? So why should I still be paying for it ? I’ve probably paid the price 7 times over! Surely three can see it isn’t being used ? Why have I never been contacted

@FGWay1 @ThreeUK Hello, I’ve had quite a few 020 numbers in the past and I’ve just blocked them before. If you’re on iPhone, go into recent, press the information icon next to the cool, scroll down and select block this caller. This means that you won’t get messages or phone calls from them.

@ThreeUKSupport Years and years ago I’ve never used anything for at least 7 years

@ThreeUK can someone help I have a message from a company saying I owe £15 to three despite the fact I don’t have anything from Three ??? It’s affecting my credit score

@ThreeUKSupport Seriously Chris, I need someone to help me out here mate because @ThreeUK are driving me insane