3 (Three) outages and service status in Carlton on Trent, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Carlton on Trent, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlton on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬
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Karl Nicholls (@karlnicholls123) reported from Carlton on Trent, England@ThreeUK @ThreeUKSupport had the worst service with yourself a instore that I wish I never taken a contact out with yourself. #awfulcustomerservice
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandIf what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk
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CP (@ConConz_) reported from Lincoln District, England@ThreeUK Unable to use my new Sim (with transferred number) - keep receiving this error when entering. No online info available for this situation and unable to find any customer support - please help!
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandGetting sick of @ThreeUK homefi service. Pointless trying to call support because you just get fobbed off. It's been shitty for weeks now.
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W1NGNUT (@Rob_Hicks) reported from Kirklington, EnglandI honestly think Virgin Medias grip on fast broadband and charging horrific prices is finally done. @ThreeUK broadband is running at home for over half of what Virgin charge. Guess what,we don't need a pointless landline or crap tv box either.
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pisc3sszn (@nwagchineye) reported from Nottinghamshire, England@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUKSupport It's more than an inconvenience I've had to pay overdraft fees and it's put me in a pretty bad place both mentally, financially and in terms of my physical health also. It was explained multiple times the person using the account is over 90 years of age. In the most polite way..
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Carolyn Owen (@CazowenI) reported from Nottinghamshire, England@ThreeUK been trying to use live chat for about an hour, need to speak to someone about the phone of a vulnerable adult & I keep getting disconnected help!!!
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John Gidman (@GiddyG) reported from Bracebridge Heath, England@ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.
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ⓈⓉⒺ ⒼⒺⒺ (@stevengrocock) reported from Carlton on Trent, England@Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.
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CHRIS HALL (@C_Ha11) reported from Swinderby, EnglandNever mind the new squad numbers. I’m still pissed we still have @ThreeUK on our shirts!
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Grace (@GracePerry_x) reported from Nottinghamshire, England@ThreeUK your service is actually disgustingly bad! I have been trying to contact someone since 9am!
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Carolyn Owen (@CazowenI) reported from Nottinghamshire, EnglandJust has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice
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Tim (@Tim_Arnold1977) reported from Carlton on Trent, England@properblokefc @ThreeUK Come to mine in NG4, full Three signal here.
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUKSupport No a block hasn't been added. I'm 3 months into the contract and when I signed up I explained that I am only signing up as you're able to block any additional charges as my grandma is over 90 years old. I wouldn't have joined if you couldn't offer this service and if this was..
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Tim Branson (@TPBranson1) reported from Nottinghamshire, EnglandYet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Carole Stant (@carolestant) reported from Elston, England@ThreeUK why is it my network coverage is getting worse nationwide. Almost non existent in my village. I am connected to WiFi calling g when at home.....but what when I venture outside?
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CP (@ConConz_) reported from Lincoln District, England@ThreeUK @ThreeUKSupport I’m absolutely livid with my experience so far, after 1 day I’m already ready to leave. You have sent me a phone that does not accept your own sim. Not able to call you as I don’t have a working sim, and no chat available to help!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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「Fictitious Person」🏴☠️ (@Good_Bye_Earth) reported@ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please
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Nikki Scarf (@ScarfNikki) reported@ThreeUK keep getting texts about an unpaid bill, no one can help me as I cant remember the number
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'Name can't be blank' says x, so that's my name (@KMB193) reported@scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!
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Neddy (@NeddyOrNot) reportedIt should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?
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JBids 🐷🟪 (@VuFromTheMirror) reportedWill the £1 Nero coffee be returning @ThreeUK @ThreeUKSupport ? This was a customer retainer for me and I'd like to know whether to hold on or jump ship now?
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Matt (@Hemmerz_) reportedDo you have signal anywhere between zone 1-6 in London? ******* pony @ThreeUK
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stevie (@stevie_builds) reported@robj3d3 @ThreeUK Same as what Jakey was saying. I was on Telstra (aussie), while i was in SEA. PAYG, and id still receive texts, but after 7-8 months they told me they were gonna cancel my plan because i hadnt recharged... luckily they planned to do that the day i got back, but if i just paid $30 to recharge after 7 months i guess that would have given me another 7 months...
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John craig Sinclair (@JohncraigSincl2) reportedIF ANYONE HAS GOT SIMCARD ONLY CONTRACTS WITH @ThreeUK, CANCEL THEM AS QUICKLY AS POSSIBLE AS IT'S ADDING A MINIMUM OF £12.16 ONTO YOUR DIRECT DEBIT BILLS WITHOUT NOTIFYING YOU AS I ONLY FOUND OUT 10 MINUTES AGO
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported@ThreeUKSupport when I'm on my way to/from work on the Underground, I notice everyone else’s phone seems to have internet connection, even in the tunnels, but my own keeps losing the signal. Why is that, and how can I fix it?
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Olly (@helloitsolly) reported@robj3d3 @ThreeUK @GoRoamless And SMARTY I have in my phone but haven't been in UK for months, no issues