3 (Three) Outage Report in Carlton on Trent, Nottinghamshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk
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Mike Ross
(@junaidjamil99) reported
from
Nottinghamshire, England
@ThreeUKSupport It's more than an inconvenience I've had to pay overdraft fees and it's put me in a pretty bad place both mentally, financially and in terms of my physical health also. It was explained multiple times the person using the account is over 90 years of age. In the most polite way..
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
Getting sick of @ThreeUK homefi service. Pointless trying to call support because you just get fobbed off. It's been shitty for weeks now.
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Tim
(@Tim_Arnold1977) reported
from
Carlton on Trent, England
@properblokefc @ThreeUK Come to mine in NG4, full Three signal here.
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Grace
(@GracePerry_x) reported
from
Nottinghamshire, England
@ThreeUK your service is actually disgustingly bad! I have been trying to contact someone since 9am!
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
So my @ThreeUK broadband is up and down like a brides nightie. Spent 4 hours today trying to watch a single program. A far cry from what I was sold.
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Nick L
(@nickwlee) reported
from
Nottinghamshire, England
@ThreeUKSupport There wasn't. Ironically the connection dropped and the chat window ended the the chat. I asked what are my options, clearly the service isn't right. I'd rather we come to a sensible conclusion and I'll go wired with someone else.
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Mike Ross
(@junaidjamil99) reported
from
Nottinghamshire, England
@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Carolyn Owen
(@CazowenI) reported
from
Nottinghamshire, England
Just has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice
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CP
(@ConConz_) reported
from
Lincoln District, England
@ThreeUK @ThreeUKSupport I’m absolutely livid with my experience so far, after 1 day I’m already ready to leave. You have sent me a phone that does not accept your own sim. Not able to call you as I don’t have a working sim, and no chat available to help!!
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John Gidman
(@GiddyG) reported
from
Bracebridge Heath, England
@ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.
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ⓈⓉⒺ ⒼⒺⒺ
(@stevengrocock) reported
from
Carlton on Trent, England
@Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
Hey @ThreeUK my broadband has been out two days, any chance you could wake up someone in support to fix the issue. I'm fed up of rebooting the router.
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pisc3sszn
(@nwagchineye) reported
from
Nottinghamshire, England
@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.
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Carolyn Owen
(@CazowenI) reported
from
Nottinghamshire, England
@ThreeUK been trying to use live chat for about an hour, need to speak to someone about the phone of a vulnerable adult & I keep getting disconnected help!!!
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VikingPete
(@oddsoxpete) reported
from
Lincoln District, England
@Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks
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Mike Ross
(@junaidjamil99) reported
from
Nottinghamshire, England
@ThreeUKSupport No a block hasn't been added. I'm 3 months into the contract and when I signed up I explained that I am only signing up as you're able to block any additional charges as my grandma is over 90 years old. I wouldn't have joined if you couldn't offer this service and if this was..
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CP
(@ConConz_) reported
from
Lincoln District, England
@ThreeUK Unable to use my new Sim (with transferred number) - keep receiving this error when entering. No online info available for this situation and unable to find any customer support - please help!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Soden
(@whogotdafunk) reported
@ThreeUKSupport after being cut off on your phone lines can someone explain why I’m paying for a data plan on my iPad but data doesn’t work? Only WiFi even when I have a data signal. Not ideal and not the product sold.
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James Rucci O'Brien
(@jimbobmilne) reported
@ThreeUKSupport Thanks Kirsty. I checked online and it seems that my location is not good for signal indoors. Thanks for the PAC info.
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Tim Sw
(@unotim) reported
@ThreeUK @ThreeUKSupport afternoon, we have no service in the CR2 0## area. Happy to DM my full postcode? Hey @firstdirecthelp apologies, the error is with Three and not yourselves.
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GURPS
(@GURPS73734833) reported
@ThreeUK Three UK we need to have a word about your service, its dreadful, I have been waiting for my number to be transferred across now for 2 whole days this is now a joke and affecting my business, can you see what is happening?
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Amy
(@Amyshamblesx) reported
@ThreeUKSupport on my account i clicked 'Leave Three and keep my number', I received my PAC code, does this mean my contract will end in the last term date or do I still have to call to cancel it?
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Steve Evans
(@SteveEvans73) reported
@ThreeUK Tried messaging support but still no reply, not even an acknowledgment of my message... my daughter has just moved into a new house yesterday and is still waiting for her internet to be connected. If she bought the monthly unlimited add on, is this applied immediately?
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Chris Neil
(@Chrisneil1011) reported
@ThreeUKSupport Cancel my contract
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GURPS
(@GURPS73734833) reported
@ThreeUK @ThreeUKSupport Three UK we need to have a word about your service, its dreadful, I have been waiting for my number to be transferred across now for 2 whole days this is now a joke and affecting my business, can you see what is happening?
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Chris
(@Monkeycbr0) reported
@ThreeUK 50mins on online chat. Then on hold for 1 hour and 30 mins just to get cut off. All I want to do is cancel my contract. That's one way to not loose customers.
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Nathan
(@deerfold) reported
@ThreeUKSupport It only said "work being done" until "no problems". No clue if it was scheduled work or emergency maintenance, likely to be minutes, hours or days. I don't expect an exact time, just some indication. Why did it give the time at 00:15 pm at one point? That's not even a time.