3 (Three) Outage Report in Carlton on Trent, Nottinghamshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 11: Problems at 3 (Three)
3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (36%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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Karl Nicholls
(@karlnicholls123) reported
from
Carlton on Trent, England
@ThreeUK @ThreeUKSupport had the worst service with yourself a instore that I wish I never taken a contact out with yourself. #awfulcustomerservice
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pisc3sszn
(@nwagchineye) reported
from
Nottinghamshire, England
@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.
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VikingPete
(@oddsoxpete) reported
from
Lincoln District, England
@Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
Getting sick of @ThreeUK homefi service. Pointless trying to call support because you just get fobbed off. It's been shitty for weeks now.
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John Gidman
(@GiddyG) reported
from
Bracebridge Heath, England
@ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.
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Carolyn Owen
(@CazowenI) reported
from
Nottinghamshire, England
Just has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk
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Carolyn Owen
(@CazowenI) reported
from
Nottinghamshire, England
@ThreeUK been trying to use live chat for about an hour, need to speak to someone about the phone of a vulnerable adult & I keep getting disconnected help!!!
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
Hey @ThreeUK my broadband has been out two days, any chance you could wake up someone in support to fix the issue. I'm fed up of rebooting the router.
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CP
(@ConConz_) reported
from
Lincoln District, England
@ThreeUK Unable to use my new Sim (with transferred number) - keep receiving this error when entering. No online info available for this situation and unable to find any customer support - please help!
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Tim
(@Tim_Arnold1977) reported
from
Carlton on Trent, England
@properblokefc @ThreeUK Come to mine in NG4, full Three signal here.
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Nick L
(@nickwlee) reported
from
Nottinghamshire, England
@ThreeUKSupport There wasn't. Ironically the connection dropped and the chat window ended the the chat. I asked what are my options, clearly the service isn't right. I'd rather we come to a sensible conclusion and I'll go wired with someone else.
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Grace
(@GracePerry_x) reported
from
Nottinghamshire, England
@ThreeUK your service is actually disgustingly bad! I have been trying to contact someone since 9am!
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ⓈⓉⒺ ⒼⒺⒺ
(@stevengrocock) reported
from
Carlton on Trent, England
@Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.
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CP
(@ConConz_) reported
from
Lincoln District, England
@ThreeUK @ThreeUKSupport I’m absolutely livid with my experience so far, after 1 day I’m already ready to leave. You have sent me a phone that does not accept your own sim. Not able to call you as I don’t have a working sim, and no chat available to help!!
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
So my @ThreeUK broadband is up and down like a brides nightie. Spent 4 hours today trying to watch a single program. A far cry from what I was sold.
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Mike Ross
(@junaidjamil99) reported
from
Nottinghamshire, England
@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬
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caitlin
(@caitlin_vallard) reported
from
Nottinghamshire, England
@ThreeUKSupport pls help
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Wilson
(@johnfbw79) reported
@ThreeUKSupport Nope. Just said you changed my contact and cut my service
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Lee Gillam
(@leegillam) reported
@ThreeUKSupport Some promised future fix isn't a remedy for today's problem nor makes possible resting with any kind of assurance.
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NATHAN
(@thatsNathan) reported
I’m so gutted that @ThreeUK now charge for roaming 😭 £2/£5 a day soon adds up when you’re away! I think I’m going to have to change to @O2 or @EE that either have kept the roaming inclusive of a plan or have an add on. #SimOnlyPlans #mobilenetworks #Network
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Ian Popplestone
(@IanPopplestone) reported
@ThreeUK providing the most selfish and embarrassing customer service, again and again. What should have been a simple cash refund for an overpaid device turns into a 2-hour war of attrition, still unresolved. Everyone I know, please walk away from @threeuk forever. Cheers
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Lee Gillam
(@leegillam) reported
@ThreeUKSupport - 3 bars of signal, 1.32Mb down, 0.71Mb upload and 103 ms ping time = very good 4G coverage for data? What does 'poor' look like?
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Jane Doe
(@msjanedoes) reported
@TheConWom @ThreeUK why am I unable to open this article on your network ??
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Lee Gillam
(@leegillam) reported
@ThreeUKSupport Broadband team: 0333 338 1003. They don't seem to know when the work started, what it will involve, or how it is relevant. Indeed, they never seem to know. Apparently an SMS would be sent when work has finished - promised many times before and never seen.
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Wendy Gulock
(@WendyGulock) reported
@OllieFLJ @ThreeUK They’re hoping you’re too stupid or lazy to do the math.
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Steven Jones
(@Onli1Jonesy) reported
@ThreeUK you boast about 99.9% of Ireland has 4g coverage. What about England then? Easily the most unreliable signal I've ever known.
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Pauline Newit
(@PinkDiva55) reported
@ThreeUKSupport can you confirm your landline phone no? None of the published ones work. I need to phone from another network.