3 (Three) Outage Report in Carlton on Trent, Nottinghamshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlton on Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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Tim Branson
(@TPBranson1) reported
from
Nottinghamshire, England
Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Tim
(@Tim_Arnold1977) reported
from
Carlton on Trent, England
@properblokefc @ThreeUK Come to mine in NG4, full Three signal here.
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pisc3sszn
(@nwagchineye) reported
from
Nottinghamshire, England
@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
Getting sick of @ThreeUK homefi service. Pointless trying to call support because you just get fobbed off. It's been shitty for weeks now.
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
So my @ThreeUK broadband is up and down like a brides nightie. Spent 4 hours today trying to watch a single program. A far cry from what I was sold.
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Carolyn Owen
(@CazowenI) reported
from
Nottinghamshire, England
@ThreeUK been trying to use live chat for about an hour, need to speak to someone about the phone of a vulnerable adult & I keep getting disconnected help!!!
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CP
(@ConConz_) reported
from
Lincoln District, England
@ThreeUK @ThreeUKSupport I’m absolutely livid with my experience so far, after 1 day I’m already ready to leave. You have sent me a phone that does not accept your own sim. Not able to call you as I don’t have a working sim, and no chat available to help!!
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Grace
(@GracePerry_x) reported
from
Nottinghamshire, England
@ThreeUK your service is actually disgustingly bad! I have been trying to contact someone since 9am!
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Karl Nicholls
(@karlnicholls123) reported
from
Carlton on Trent, England
@ThreeUK @ThreeUKSupport had the worst service with yourself a instore that I wish I never taken a contact out with yourself. #awfulcustomerservice
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk
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caitlin
(@caitlin_vallard) reported
from
Nottinghamshire, England
@ThreeUKSupport pls help
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Frazer Smith
(@jalfrazer) reported
from
Edwinstowe, England
So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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CP
(@ConConz_) reported
from
Lincoln District, England
@ThreeUK Unable to use my new Sim (with transferred number) - keep receiving this error when entering. No online info available for this situation and unable to find any customer support - please help!
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Nick L
(@nickwlee) reported
from
Nottinghamshire, England
@ThreeUKSupport There wasn't. Ironically the connection dropped and the chat window ended the the chat. I asked what are my options, clearly the service isn't right. I'd rather we come to a sensible conclusion and I'll go wired with someone else.
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Mike Ross
(@junaidjamil99) reported
from
Nottinghamshire, England
@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬
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ⓈⓉⒺ ⒼⒺⒺ
(@stevengrocock) reported
from
Carlton on Trent, England
@Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.
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John Gidman
(@GiddyG) reported
from
Bracebridge Heath, England
@ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.
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BikerBuzz
(@Biker_Buzz) reported
from
Nottinghamshire, England
Hey @ThreeUK my broadband has been out two days, any chance you could wake up someone in support to fix the issue. I'm fed up of rebooting the router.
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Carolyn Owen
(@CazowenI) reported
from
Nottinghamshire, England
Just has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice
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VikingPete
(@oddsoxpete) reported
from
Lincoln District, England
@Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lucy siegle
(@lucysiegle) reported
@ThreeUKSupport Hi Sammie what I would like, is for someone to deal with it rather than to make a complaint! It that possible please? It is potentially quite serious.
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Mark Gray
(@GrayMatter70) reported
@ThreeUKSupport Money has been taken from my account 3 months after closure. Before I challenge the DD at bank, how do I check if this is genuine? Obviously I no longer have access to the account. I’ll cancel DD later.
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lucy siegle
(@lucysiegle) reported
Hey @ThreeUK I have an urgent issue. Don't have an account with you but looks like someone has been trying to set one up. Your Customer Protection unit will respond in 22 days. Happy with that? I'm not!
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Jade Roberts
(@omgcupcakes310) reported
@ThreeUKSupport 3 days without signal in ST5 area & no guidance on when service will resume. My partner has limited 3G signal but my iPhone 14pro max doesn’t support it. Will my bill compensated to reflect the service outage? Any estimates/timeframe on fixing the issue?
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Kath Francis
(@K4thfrancis) reported
@ThreeUK Unbelievable!!! Paid £275 payment weeks ago and was assured by 2 agents on separate days that the Direct Debit would only be £71 yet the full £345 has been taken. I want a refund and an official complaint opened! How do I sort this. Don't tell me to phone as I'm deaf!!!
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Jordan Pebbles Green
(@jordan_okoro) reported
@ThreeUK please make it make sense to me that I am stuck with you on a two year contract and for over a month now I have been experiencing very bad network, unable to browse and all calls to the customer service line yielded no result I am tired and not satisfied. I want out.
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Stephanie Ashford
(@steph_ashford) reported
@ThreeUKSupport Those 'congestion issues' affected me across the city last night, leaving me with zero network connection at 2am, when I'm alone, trying to get home and am unable to find any transport info or call a taxi, with no nearby accessible WiFi that I could login to. Unacceptable.
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK I can't use my bank app, I tried to get the PAT code and I was told that I will have to pay for the remaining contract to leave, even I haven't been able to connect to the network. Extremely disappointed for the bad service after been with three for 8 years.
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lucy siegle
(@lucysiegle) reported
@ThreeUKSupport Your live chat service for the record took a lot of time explaining to me what a direct debit is which was not a good use of anyone's time. It's very hard when there is nobody to speak with. My next step if you cannot help properly will be to go to the ombudsman I guess.
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK Is this the only way that I can get someone to really fix my issue? The store staff and the online agent keeps passing tha ball to each other. Seriously, is this the right way to do business?