3 (Three) outages and service status in Carlton on Trent, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Carlton on Trent, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlton on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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Nick L (@nickwlee) reported from Nottinghamshire, England@ThreeUKSupport There wasn't. Ironically the connection dropped and the chat window ended the the chat. I asked what are my options, clearly the service isn't right. I'd rather we come to a sensible conclusion and I'll go wired with someone else.
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Carolyn Owen (@CazowenI) reported from Nottinghamshire, England@ThreeUK been trying to use live chat for about an hour, need to speak to someone about the phone of a vulnerable adult & I keep getting disconnected help!!!
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CP (@ConConz_) reported from Lincoln District, England@ThreeUK @ThreeUKSupport I’m absolutely livid with my experience so far, after 1 day I’m already ready to leave. You have sent me a phone that does not accept your own sim. Not able to call you as I don’t have a working sim, and no chat available to help!!
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John Gidman (@GiddyG) reported from Bracebridge Heath, England@ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬
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W1NGNUT (@Rob_Hicks) reported from Kirklington, EnglandI honestly think Virgin Medias grip on fast broadband and charging horrific prices is finally done. @ThreeUK broadband is running at home for over half of what Virgin charge. Guess what,we don't need a pointless landline or crap tv box either.
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pisc3sszn (@nwagchineye) reported from Nottinghamshire, England@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandGetting sick of @ThreeUK homefi service. Pointless trying to call support because you just get fobbed off. It's been shitty for weeks now.
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VikingPete (@oddsoxpete) reported from Lincoln District, England@Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks
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Grace (@GracePerry_x) reported from Nottinghamshire, England@ThreeUK your service is actually disgustingly bad! I have been trying to contact someone since 9am!
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ⓈⓉⒺ ⒼⒺⒺ (@stevengrocock) reported from Carlton on Trent, England@Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.
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Tim Branson (@TPBranson1) reported from Nottinghamshire, EnglandYet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Carolyn Owen (@CazowenI) reported from Nottinghamshire, EnglandJust has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandSo my @ThreeUK broadband is up and down like a brides nightie. Spent 4 hours today trying to watch a single program. A far cry from what I was sold.
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUKSupport No a block hasn't been added. I'm 3 months into the contract and when I signed up I explained that I am only signing up as you're able to block any additional charges as my grandma is over 90 years old. I wouldn't have joined if you couldn't offer this service and if this was..
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandIf what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk
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Frazer Smith (@jalfrazer) reported from Edwinstowe, EnglandSo glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandHey @ThreeUK my broadband has been out two days, any chance you could wake up someone in support to fix the issue. I'm fed up of rebooting the router.
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Carole Stant (@carolestant) reported from Elston, England@ThreeUK why is it my network coverage is getting worse nationwide. Almost non existent in my village. I am connected to WiFi calling g when at home.....but what when I venture outside?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Thor (@Thor_ThunderXI) reported@ThreeUK I think did a mistake by choosing three as network provider speed is slow and I am paying just for nothing if I have use WiFi 24/7 It’s how to come out of contract????
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matt sephton (@gingerbeardman) reported@ThreeUKSupport any updates on the ongoing service degradation in Liverpool L5 Mere Lane area? thanks
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Mason Lyons (@MasonIyons) reportedso @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.
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Rhys Llwyd (@rhysllwyd) reportedUnfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.
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🎀Christine🎀 (@xChristine_Gx) reported@ThreeUKSupport I've received an email today saying you've passed my account to debt collectors, for a bill I've already paid, that isn't due until 8th June. I've tried using the online complaints form which isn't working. Where can I send my formal complaint?
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Ateeb (@NawazAteeb) reported@ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are
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karen mardell (@game4897) reported@ThreeUK have done me up like a kipper fuming is an understatementim on holiday in dubai i paid 7 days around the world roaming it never worked so i had to pay them more money £17 for a three day use i was told as i paid 7 day earlier then it will work at least till sat now its off again and they are doing nothing
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reportedHi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.