3 (Three) outages and service status in Carlton on Trent, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Carlton on Trent, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlton on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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ⓈⓉⒺ ⒼⒺⒺ (@stevengrocock) reported from Carlton on Trent, England@Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.
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VikingPete (@oddsoxpete) reported from Lincoln District, England@Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks
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Nick L (@nickwlee) reported from Nottinghamshire, England@ThreeUKSupport There wasn't. Ironically the connection dropped and the chat window ended the the chat. I asked what are my options, clearly the service isn't right. I'd rather we come to a sensible conclusion and I'll go wired with someone else.
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Tim Branson (@TPBranson1) reported from Nottinghamshire, EnglandYet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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Karl Nicholls (@karlnicholls123) reported from Carlton on Trent, England@ThreeUK @ThreeUKSupport had the worst service with yourself a instore that I wish I never taken a contact out with yourself. #awfulcustomerservice
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Carolyn Owen (@CazowenI) reported from Nottinghamshire, EnglandJust has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandGetting sick of @ThreeUK homefi service. Pointless trying to call support because you just get fobbed off. It's been shitty for weeks now.
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Carole Stant (@carolestant) reported from Elston, England@ThreeUK why is it my network coverage is getting worse nationwide. Almost non existent in my village. I am connected to WiFi calling g when at home.....but what when I venture outside?
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Tim (@Tim_Arnold1977) reported from Carlton on Trent, England@properblokefc @ThreeUK Come to mine in NG4, full Three signal here.
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUKSupport No a block hasn't been added. I'm 3 months into the contract and when I signed up I explained that I am only signing up as you're able to block any additional charges as my grandma is over 90 years old. I wouldn't have joined if you couldn't offer this service and if this was..
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pisc3sszn (@nwagchineye) reported from Nottinghamshire, England@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandSo my @ThreeUK broadband is up and down like a brides nightie. Spent 4 hours today trying to watch a single program. A far cry from what I was sold.
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Frazer Smith (@jalfrazer) reported from Edwinstowe, EnglandSo glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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Grace (@GracePerry_x) reported from Nottinghamshire, England@ThreeUK your service is actually disgustingly bad! I have been trying to contact someone since 9am!
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CHRIS HALL (@C_Ha11) reported from Swinderby, EnglandNever mind the new squad numbers. I’m still pissed we still have @ThreeUK on our shirts!
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandHey @ThreeUK my broadband has been out two days, any chance you could wake up someone in support to fix the issue. I'm fed up of rebooting the router.
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John Gidman (@GiddyG) reported from Bracebridge Heath, England@ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUKSupport It's more than an inconvenience I've had to pay overdraft fees and it's put me in a pretty bad place both mentally, financially and in terms of my physical health also. It was explained multiple times the person using the account is over 90 years of age. In the most polite way..
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Adams (@richardwadams) reported@paullewismoney It should be as easy to cancel as it is to sign up. My best example was @ThreeUKSupport. I had to print out a form and post it to them. A telecommunications company. It beggared belief. They of course denied ever receiving it.
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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Rohit Kumar (@rohittkumarr28) reported@ThreeUK what a terrible service. The WiFi isnt working for more than a week now in Bermondsey area and you dont even have the decency to reach out with the details of by when the service will be back to normal. You dont even have a functioning Call Center.
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Tessek (@Tessek1983) reportedHey @ThreeUKSupport @VodafoneUK are you ever going to fix the signal in Darlington town centre 2 years at least the transmitter on bondgate house has been down and nothing done to replace
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elephantum aureum (@Gilt_Elephant) reported@ThreeUK — get your act together — you continue to be a disgrace in terms of what you promise and the piss poor effort you deliver.
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🏴🍉 Jade 🇵🇸 (@JadeThinksALot) reported@ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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Clydachjack (@Swanseajack71) reportedHi, have you got a time frame for when you are going to finish the maintenance in SA65QD, signal has dropped dramatically since yesterday, thanks. @ThreeUKSupport
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R H (@Rhwba1992) reported@ThreeUK sort your ******* call centre out. Haven’t been able to get through all day. Complete ****.
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Satheeshkumar Rajendran Ph.D (@satheeshvad) reported@ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.