3 (Three) outages and service status in Carlton on Trent, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Carlton on Trent, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Carlton on Trent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlton on Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Carlton on Trent, England
Latest outage, problems and issue reports in Carlton on Trent and nearby locations:
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pisc3sszn (@nwagchineye) reported from Nottinghamshire, England@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.
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Tim Branson (@TPBranson1) reported from Nottinghamshire, EnglandYet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandHey @ThreeUK my broadband has been out two days, any chance you could wake up someone in support to fix the issue. I'm fed up of rebooting the router.
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John Gidman (@GiddyG) reported from Bracebridge Heath, England@ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUKSupport No a block hasn't been added. I'm 3 months into the contract and when I signed up I explained that I am only signing up as you're able to block any additional charges as my grandma is over 90 years old. I wouldn't have joined if you couldn't offer this service and if this was..
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VikingPete (@oddsoxpete) reported from Lincoln District, England@Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks
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Grace (@GracePerry_x) reported from Nottinghamshire, England@ThreeUK your service is actually disgustingly bad! I have been trying to contact someone since 9am!
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Tim (@Tim_Arnold1977) reported from Carlton on Trent, England@properblokefc @ThreeUK Come to mine in NG4, full Three signal here.
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Nick L (@nickwlee) reported from Nottinghamshire, England@ThreeUKSupport There wasn't. Ironically the connection dropped and the chat window ended the the chat. I asked what are my options, clearly the service isn't right. I'd rather we come to a sensible conclusion and I'll go wired with someone else.
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Frazer Smith (@jalfrazer) reported from Edwinstowe, EnglandSo glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK
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CP (@ConConz_) reported from Lincoln District, England@ThreeUK Unable to use my new Sim (with transferred number) - keep receiving this error when entering. No online info available for this situation and unable to find any customer support - please help!
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W1NGNUT (@Rob_Hicks) reported from Kirklington, EnglandI honestly think Virgin Medias grip on fast broadband and charging horrific prices is finally done. @ThreeUK broadband is running at home for over half of what Virgin charge. Guess what,we don't need a pointless landline or crap tv box either.
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Karl Nicholls (@karlnicholls123) reported from Carlton on Trent, England@ThreeUK @ThreeUKSupport had the worst service with yourself a instore that I wish I never taken a contact out with yourself. #awfulcustomerservice
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ⓈⓉⒺ ⒼⒺⒺ (@stevengrocock) reported from Carlton on Trent, England@Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬
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BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, EnglandSo my @ThreeUK broadband is up and down like a brides nightie. Spent 4 hours today trying to watch a single program. A far cry from what I was sold.
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Mike Ross (@junaidjamil99) reported from Nottinghamshire, England@ThreeUKSupport It's more than an inconvenience I've had to pay overdraft fees and it's put me in a pretty bad place both mentally, financially and in terms of my physical health also. It was explained multiple times the person using the account is over 90 years of age. In the most polite way..
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Carole Stant (@carolestant) reported from Elston, England@ThreeUK why is it my network coverage is getting worse nationwide. Almost non existent in my village. I am connected to WiFi calling g when at home.....but what when I venture outside?
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Carolyn Owen (@CazowenI) reported from Nottinghamshire, EnglandJust has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Vix Southgate 🦊 (@Victrix75) reportedI cannot believe how poor mobile reception is on @ThreeUK these days. 4G=1bar if not in a built-up area and when 5G 'is' found it crashes my iPhone 16pro or garbles every word. Anyone tell me what network has UK-wide coverage these days. I feel like I am back in the 1990s!
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Hamza Butt (@hrbuttpk) reported@ThreeUK terrible service on the 5G hub - thinking of changing!
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Hugh Campbell (@HughCampbell7) reported@ThreeUK impossible to get help on there website.
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Tom (@zappomatic) reportedSoho is absolutely dead tonight. So why am I unable to use my @ThreeUKSupport data? I always put it down to the place being busy but clearly something is wrong.
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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Mark and Roger (@MarkandRoger) reported@ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!
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Steve Harrison (@stevejh1973) reported@ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!
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CharlieIoD (@CharlieIOD) reported@ThreeUK I have taken out a broadband contract with Three. I am not a Three mobile customer, so the digital assistant doesn't understand my question. How can I get to talk to a person?
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mia (@MiaxKempster) reported@ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!
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onerealbeanie (@onerealbeanie) reported@ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?