3 (Three) outages and service status in Bracebridge Heath, England

Problems in the last 24 hours in Bracebridge Heath, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bracebridge Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Bracebridge Heath, England

Latest outage, problems and issue reports in Bracebridge Heath and nearby locations:

• 
  John Gidman (@GiddyG) reported 47 seconds ago from Bracebridge Heath, England

  @ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.

• 
  Karl Nicholls (@karlnicholls123) reported 11 minutes ago from Carlton on Trent, England

  @ThreeUK @ThreeUKSupport had the worst service with yourself a instore that I wish I never taken a contact out with yourself. #awfulcustomerservice

• 
  CP (@ConConz_) reported 12 minutes ago from Lincoln District, England

  @ThreeUK Unable to use my new Sim (with transferred number) - keep receiving this error when entering. No online info available for this situation and unable to find any customer support - please help!

• 
  CHRIS HALL (@C_Ha11) reported 24 minutes ago from Swinderby, England

  Never mind the new squad numbers. I’m still pissed we still have @ThreeUK on our shirts!

• 
  ⓈⓉⒺ ⒼⒺⒺ (@stevengrocock) reported 32 minutes ago from Carlton on Trent, England

  @Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.

• 
  CP (@ConConz_) reported 46 minutes ago from Lincoln District, England

  @ThreeUK @ThreeUKSupport I’m absolutely livid with my experience so far, after 1 day I’m already ready to leave. You have sent me a phone that does not accept your own sim. Not able to call you as I don’t have a working sim, and no chat available to help!!

• 
  VikingPete (@oddsoxpete) reported 47 minutes ago from Lincoln District, England

  @Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks

• 
  Two Meter Peter (@PeteHeath101) reported 50 minutes ago from Welton, England

  @ThreeUKSupport How can i get my password for wuntu app. When you put forgot password i get the email then the link says open the app but no link to open it. So i open the app myself but it just goes through the same cycle. Help me please

• 
  Tim (@Tim_Arnold1977) reported 58 minutes ago from Carlton on Trent, England

  @properblokefc @ThreeUK Come to mine in NG4, full Three signal here.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 3 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  janice hughes (@jandh65) reported 3 minutes ago

  @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.

• 
  Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported 3 minutes ago

  @torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.

• 
  Mark and Roger (@MarkandRoger) reported 9 minutes ago

  @ThreeUK I have been with Three for many years but despite paying for a mobile service I can use abroad in my holiday home they have pulled this facility away with almost no notice. I understand and adhere to a fair use policy but feel I was mis-sold a product. Unfair!

• 
  Rhys Llwyd (@rhysllwyd) reported 9 minutes ago

  Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.

• 
  Jon Howick (@JonHowick) reported 9 minutes ago

  @ThreeUKSupport is your network down? Only got 1 bar or no signal this morning

• 
  Álvaro Pétrus (@AcgbPetrus) reported 13 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Damien Charlesworth (@Damienc1985) reported 14 minutes ago

  @ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!

• 
  Mark Chappell (@MarkChappe93649) reported 15 minutes ago

  @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

• 
  Dangerman (@unluckyclay1981) reported 16 minutes ago

  @ThreeUK Basically zero speed 3 days will we be refunded for lack of service?