3 (Three) Outage in Welton, Lincolnshire, England

@ThreeUKSupport trying to get someone to speak to me re upgrade I discussed yesterday. Your 333 number says no one available, a d no one is responding in Live Chat. Not very good customer service. Can you please get someone to get on Live Chat at the very least. Thank you.

@ThreeUK @ThreeUKSupport I’m absolutely livid with my experience so far, after 1 day I’m already ready to leave. You have sent me a phone that does not accept your own sim. Not able to call you as I don’t have a working sim, and no chat available to help!!

@ThreeUK Unable to use my new Sim (with transferred number) - keep receiving this error when entering. No online info available for this situation and unable to find any customer support - please help!

@Three_Is_Broken @ThreeUKSupport I will keep you updated. Had this problem on and off In Lincoln for years. Always good when I take out a new contract but that only lasts a few weeks

@ThreeUKSupport How can i get my password for wuntu app. When you put forgot password i get the email then the link says open the app but no link to open it. So i open the app myself but it just goes through the same cycle. Help me please

@ThreeUKSupport My phone has been restarted a few times and it has made 0 improvements at all i either get No service, Emergency calls of 1 bar and H+ signal 😭

@ThreeUKSupport @ThreeUK please would you update/fix signal issues in DN4 0TB postal area because only getting 1 bar signal and H+ is shocking 😩😩😩😩😩

@ThreeUKSupport I did raise a complaint and spoke and chatted to you Monday and Tuesday this week. Not sure something has been done yet cause I’ve not received any info nor a written e-mail about what discussed - even if I clearly asked for one. I’m really upset about it

@ThreeUK hi there I recently moved to three and used my PAC to keep my number, yday my number had transferred over but this afternoon it seems to have reverted back to the new number? Please can you help?

@ThreeUKSupport @ThreeUK You're stealing from me - how can i get help. Your complaints department have no problems with them apparently!!!

@ThreeUKSupport Well I’ve only had the phone for a week now, haven’t always had the problems no I was with Vodafone before and worked fine there and at home. Have reset it a couple of times yes but no luck. Looks like it’s just a rubbish area for signal unfortunately.

*laugh* Online chatted with @ThreeUK support to explain why I’m leaving (recent PAYG price increase). Those folks can’t take that feedback. Have to contact “retention team”, which assumes I plan to stay, which I don’t. Good way to avoid negative feedback on the PAYG change, eh?

@ThreeUKSupport is there an issue with 5G network in the St Albans area? Been down since midday today.

@ThreeUKSupport No problem. The companies that offer it as an option or Apple, Google, Microsoft and probably loads of other companies.

@ThreeUKSupport Hiya, yeah the postcode for my works in CF11 8RR and my home is NP19 4DE I only ever had two bars of signal and always says 4G but takes forever to load anything and sometimes even says no connection. Thank you.