3 (Three) Outage in Edwinstowe, Nottinghamshire, England

Getting sick of @ThreeUK homefi service. Pointless trying to call support because you just get fobbed off. It's been shitty for weeks now.

Hey @ThreeUK my broadband has been out two days, any chance you could wake up someone in support to fix the issue. I'm fed up of rebooting the router.

@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.

So my @ThreeUK broadband is up and down like a brides nightie. Spent 4 hours today trying to watch a single program. A far cry from what I was sold.

Is your phone network down or something @ThreeUK as I’ve not received one Happey Valentines of anyone 🤔

Just has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice

Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!

FFS @ThreeUK wtf are you playing at!!!

@ThreeUK Im still having issues three days on.

@The_Dr_FuZZy @alexnunodias @YouKnowEh @ThreeUK Absolutely sums up the entitlement people feel. My phones not working so I'll risk tying up the emergency services operator to check if it'll make an emergency call, after all it doesn't matter if someone with a real emergency cant get the help they need. Mindless.

@alexnunodias @YouKnowEh @ThreeUK So what would you have said if it had worked. Sorry for wasting the emergency services time but I cant cope without my phone for a few hours. Idiot

So glad I finally swapped my @O2 sim only for @ThreeUK possibly the best decision I’ve made for a while. @O2 sooo expensive for a poor service🙄 So much for ya money with @ThreeUK

@ThreeUK pleeeeeeease help me

Gutted my credit score sucks really want the iPhone 11 pro max :( @ThreeUK looks like I’m still stuck on a sim only plan

@ThreeUKSupport There wasn't. Ironically the connection dropped and the chat window ended the the chat. I asked what are my options, clearly the service isn't right. I'd rather we come to a sensible conclusion and I'll go wired with someone else.

@properblokefc @ThreeUK Come to mine in NG4, full Three signal here.

@ThreeUK @ThreeUKSupport had the worst service with yourself a instore that I wish I never taken a contact out with yourself. #awfulcustomerservice

@ThreeUKSupport pls help

@ThreeUKSupport I havent registered my new contract yet so can still cancel phone still in the box

@ThreeUKSupport Yes they tried telling me it was for years service but the contracts wrre started together

@muppitz_ @ThreeUK @EE Wow, how strange! Here it just "dipped" 3 times about 15-20 mins apart. Losing phone signal was the eerie bit.

@thishellishome @ThreeUK @Caspar_Lee I was more implying I'd never heard of him

@threeuk what has happened to my signal it says 4G but there is no connection #threeuk

@ThreeUK I am not longer your customer. I have received my last bill via post which showed that I am on credit. Please tell me how I can get my money back as your customer service department is closed. Thanks!

@ThreeUKSupport still no help with the below...

@ThreeUKSupport have home broadband and for the last two weeks it's been useless (as has my phone data).... Seriously looking at cancelling contact due to lack of service

@ThreeUKSupport hi i have had no mobile data available for days yet my wife who is with you as well has. I cannot get any support via phone. Need urgent assistance pls. I have 28mb allowance left as well

@ThreeUKSupport well done, first I got incorrect information, then the wrong phone was delivered, then you set up my contract with the wrong amount & now I've been charged twice as much as I should just when your call centres are all closed! Awful service this time around 😡🤬

@ThreeUKSupport ....As a 13+ year customer, I'm far from impressed.Happy to provide proof of my situation.Please fix this.

@ThreeUK ... Now I have to ask friendly Americans to hotspot me because you've stopped any roaming capability. As a 13+ year customer, this is not good enough!!!!

@charltainton @ThreeUKSupport Seems like they just have a lack of support at the moment due to the corona, I wouldn’t worry too much given the current situation. They will just have to get their money when they get it and be contacted when available, given the circumstances I’m sure they’ll understand 😊

@StephCMillard @_whitening @ThreeUK I tried the app but it just takes you to the same online form. Very poor from @ThreeUK