3 (Three) Outage Report in Mauchline, East Ayrshire, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Mauchline, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mauchline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Mauchline, Scotland
Latest outage, problems and issue reports in Mauchline and nearby locations:
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUK Hi any chance of a network check for KA10 6BQ...4g on but going no where...really really frustrating...please help...thanks
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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tricia Knight
(@triciaK86774554) reported
@ThreeUK want to compliment you on your appalling customer service. Having a phone stolen is bad enough waiting for a replacement SIM for two weeks is not acceptable. Happy to take my knee for a temporary one though
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Robert R
(@mugglewump) reported
@ThreeUKSupport Thanks for the reply, but 6pm which day - as I'm still seeing terrible speeds and lots of buffering happening here. Used to see speeds in the mid 20s regularly, and now I'm seeing low single digits and sometimes in the kbps. Sure there's no throttling happening?
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mark cox
(@coxyITFC) reported
@ThreeUKSupport Was told yesterday the app was down but it’s been like this for 24hrs
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Barry Hemmings
(@bjhemmings) reported
@ThreeUKSupport Any problems with your network at the moment? Neither wife or I can make or receive calls on two different phones, even on wi-fi calling. Network checker not reporting any problems though...
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Susan Read
(@SusanRead15) reported
@lottyburns @ThreeUK PlusNet works extremely well. Still free roaming. I’m paying just over £8 now for 15Gb data & unlimited minutes & texts. Left GiffGaff as had issues making calls when abroad.
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Simon Mabury
(@SimonMabury) reported
@ThreeUKSupport just signed up to the 5G broadband hub and not impressed, only Apple devices get ANY upload speed, PS5, Laptop and Samsung phones get 0, upstairs TV won't stream Netflix, just hangs, support just blame the devices yet they are fine on existing Virgin hub?
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tricia Knight
(@triciaK86774554) reported
@ThreeUKSupport Amazingly the police were able to retrieve the handset - very disappointed so far with the support from 3
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dtedds
(@dtedds220476) reported
@ThreeUKSupport how can I get through to your UK customer services because I’m having difficulty understanding the ones in India
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Jasmine Poynter
(@Jasmine_Poynter) reported
@MattyH_THFC @ThreeUKSupport Same problem, ******* ridiculous! How long does it take to fix something that wasnt broken?!
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Mister David
(@TheRealKingDing) reported
@ThreeUK Are your customer service lines open? I’ve been ringing for nearly 20 minutes.