3 (Three) Outage Report in Mauchline, East Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Mauchline, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mauchline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Mauchline, Scotland
Latest outage, problems and issue reports in Mauchline and nearby locations:
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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weeyin13(JenJen)
(@weeyin13) reported
from
Troon, Scotland
@ThreeUKSupport is there a problem in the KA10 area as 4g is running at snails 🐌 pace...which is really unusual 🤔 😕 😳 😭😭
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
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Angela McTaggart
(@AngelaMcT_0510) reported
from
Mossblown, Scotland
@ThreeUKSupport is there an issue with your systems? Can't log into my3 to pay bill tried calling 333 can't find my account tried again said error with system and call was cut off.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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S
(@suzmmx) reported
@ThreeUKSupport Thanks. Is there a plan/date to resolve the network issue by?
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Judith Marsh
(@judydudey) reported
@ThreeUKSupport hi. I’m currently in France and can’t increase my spend cap which means I can’t use the £2 daily add on for roaming. Please can you help urgently??
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Sineadmona
(@Sineadmona1) reported
@ThreeUKSupport But you don't help anyone its been 5 weeks with no phone and you are still not helping so I'm not preventing you from anything you wouldn't help them anyways
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ishopinwales
(@IShopinWales) reported
@ThreeUKSupport And the technical reference for the outage please. So I can pass it on to other customers in this area for them to be able to reference it when requesting a line rental credit for the inconvenience
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Justin P
(@juzzyp) reported
@ThreeUKSupport what is going on with the network at HP9 2? Calls and data simply unusable, I’ve used network checker for two days and it says the same thing! Any ideas Three.
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Queen of them all:
(@BaeFell) reported
@ThreeUKSupport hi there! I just remembered I ordered a replacement SIM back in September and it never arrived.
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport It wouldn't be so bad I'd we were given notice but we get no communication from three what so ever and I spend my life chasing you up
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Dr. Raid D. Grave
(@CANADAVID) reported
@ThreeUKSupport No error message I'm afraid, the network isn't showing up at all
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Thaniel'smark
(@TittleNathan) reported
@ThreeUK … ‘did the mugger throw back the SIM card?’ ….. clearly run by tories. Absolutely diabolical customer service.
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Sineadmona
(@Sineadmona1) reported
@ThreeUK Oh we blocking customers now because you don't like me calling you guys out when you're wrong? the phone was stolen 5 weeks ago and you have done nothing to resolve the issue even though the excess was paid? So instead of doing your job you block me, great customer service Three!