3 (Three) Outage Report in Mauchline, East Ayrshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Mauchline, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mauchline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Mauchline, Scotland
Latest outage, problems and issue reports in Mauchline and nearby locations:
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Brian Davidson
(@stumpyuk6) reported
from
Kilmarnock, Scotland
@ThreeUK Contracts up at the end of the month, contacted you 3 times and you can't match offers online. Even when the deal is with 3, through a third party! Don't think customer retention is high on your list #stayloyal #idontthinkso
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Carl.
(@TisMeCarl) reported
from
Ayrshire, Scotland
@ThreeUKSupport That’s the first time I’ve gotten through to the UK 🇬🇧 call centre on @ThreeUK. What an experience (a bad one). Would try again to chat to someone offshore where they’re helpful. This guy was a joke. So pissed off, got a PAC code.
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vivianne sutherland
(@missviv_s) reported
from
Ayrshire, Scotland
@ThreeUKSupport This does not help as i still require a 16 digit voucher code & there is none printed on my receipt.
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Carrie Munky
(@carriemunky79) reported
from
Newmilns, Scotland
It's going to be a pleasure to cancel my @ThreeUK account tomorrow #robbingbleeps
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Was a refund for a broadband contract that I cancelled in April and have sent bacj the equipment unused. Had 3 live chats and recently was told that an investigation would be concluded in 24hrs and I would reciebe the refund. Really disappointed in the service I've recieved!
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Samantha Jane 🌕
(@sammiejane_9) reported
from
Galston, Scotland
@ThreeUKSupport It’s been over a year now. The Three store in Glasgow told me to turn off my 4G as the signal from Three couldn’t cope with demand. I get the upgrades but 12 months of issues I’m afraid I’ve had enough.
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Robert Jelley
(@boab400) reported
from
Ayrshire, Scotland
So, another day trying to cancel within my cooling off period on the phone with @ThreeUKSupport. Not enough staff to answer calls within 40 minutes yesterday. No one answering tweets
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lucy mcghee 🏴🇪🇺
(@luluphooey) reported
from
Troon, Scotland
@ThreeUK the 4G service in glasgow is terrible
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Kirsty Macgregor
(@macdivaofficial) reported
from
Irvine, Scotland
@ThreeUK signal is terrible 😫😫😫😫😫 been trying to pay my phone bill for ages !
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport I don't have the tracking number but I have now received an email to say I owe £33 on a number I don't recognise which I assume is the broadband that I requested to cancel over 1 month ago.
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Ross Garrick
(@rgarrick_KTID) reported
from
Kilmarnock, Scotland
@ThreeUKSupport Ordered on 27th March online and been trying to cancel as soon as the modem was recieved which was a few days later. Been waiting for a pre paid ebvelope to send it back and now concerned that the money is going to come out before I recieve this and will be out of pocket
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Hixon
(@SharonHixon4) reported
@ThreeUK your customer service for bereaved families is shocking . Restricted my Mums account which my Dad was responsible for who sadly passed away Monday . Three times having told you this you have asked to speak to my Dad . I bloody well wish I could !!!!
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Gemma
(@Gem_max12) reported
@ThreeUKSupport is there a 4g issue? Mine hasn't worked for 2 days?
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Cj Dhesi
(@Cj_Dhesi) reported
@ThreeUK I did a live chat this afternoon hoping to upgrade with an offer expiring at midnight. I was told your upgrade system was down. The person I spoke to earlier has finished their shift and advised using the app- but no staff are available. Am I still entitled to the offer?
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kirsty whittemore
(@kirsty_dickson) reported
@ThreeUKSupport been trying to get an issue I have with my new phone sorted for a week now, I have spoken to 8 different people assuring me the issue will be sorted in 2 hours which it never is. Can someone please get in touch before I send my phone back and cancel my contract
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport You already have my complaint. Store Mgr at the Cribbs Causeway store was sorting it out with his managers for me. We'd got to the point where I was agreeing to what Three were offering to resolve the mis-selling, but I've heard nothing for 3 weeks.
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▫▫Anna M Hughes▫▫
(@nnahooz) reported
@ThreeUKSupport It's been over 12 hours since the so-called maintenance ended and reception is still awful. My friend, who lives in another part of Herts and is on 3, is having the same problem. My partner, who is on 3, is having the same problem. Can we have the truth please??
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Tom Boughton
(@TomBoughton5) reported
@ThreeUKSupport Hello, the contract expired on it's own. Unless you still continue to take payments after a contract has ended without notifying the customer? I would hope this isn't the case as that would be illegal...
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Leah Juntrasapt
(@LJuntrasapt) reported
@ThreeUKSupport It was taken out over the phone and received on 14/12/20. A week later I tried calling to return the phone and, at least 5 times since. The first few times I was told to call back(after being passed from person to person, over a period of 45mins)as "systems were down".Repeatedly>
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Poptyping
(@blairyboy1) reported
@ThreeUK I swear to god you must be the worst internet provider your worse than talk talk I’m gonna smash the box up and return it probably work better if it’s smashed to bits
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ᴮᴱ𝕁𝕀𝕄𝕀𝕀𝕀↗↘𝕀𝕀𝕀ℕ⟭⟬⁷
(@jiminiekkyu13) reported
@ThreeUKSupport I cancelled the contract back in December and they said I won’t get charge cos I mainly cancelled it due to signal services - I thought they’d refund it to me straightaway but I guess not