3 (Three) Outage Report in Kirkliston, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkliston, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kirkliston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kirkliston, Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Rosyth and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kirkliston, Scotland
Latest outage, problems and issue reports in Kirkliston and nearby locations:
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.
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Richard Williamson
(@shadlx) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch
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Ian Smith
(@ianwsmith82) reported
from
Edinburgh, Scotland
@ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.
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Richard Williamson
(@shadlx) reported
from
Edinburgh, Scotland
@ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is
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Gary Oliver
(@shootrecordlife) reported
from
Edinburgh, Scotland
@ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.
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Scott Wright
(@scott_wright91) reported
from
Edinburgh, Scotland
@Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.
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Jon
(@JonInEdinburgh) reported
from
Edinburgh, Scotland
@Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!
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Jim Eccleston
(@jeccles621) reported
from
Carlops, Scotland
@ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before
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Zahid Ali
(@zah_ali) reported
from
Edinburgh, Scotland
@ThreeUKSupport No data or signal at all 😥
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chlo ♡
(@cholehen) reported
from
Edinburgh, Scotland
@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport I did even though I don't believe the problem is with my device, since yesterday I've got the very same issue and also a friend is experiencing the same here. It got better only in the evening. That's been terrible lately
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
@ThreeUKSupport honestly terrible customer service from you today. Beyond hopeless
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
@DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.
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Ross
(@Rawssy) reported
from
Edinburgh, Scotland
Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN
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Lord Andrew McGuire of Sealand
(@amcguirejobs) reported
from
Bathgate, Scotland
@ThreeUKSupport I’ve just paid my bill using the app since there’s a problem with the website and the money is out my account but it’s still showing I’ve got to pay it
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
@ThreeUKSupport I'm still not a happy customer to be honest but it's been resolved
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport Very slow connection as shown on the speed test. A friend also on three is experiencing the same. It's as bad as yesterday. Just improved in the evening. Can't load anything.
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David Bourne
(@DavidBourne1978) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Dimond
(@D_imond) reported
@ThreeUKSupport Yes it is a 12. my wife phoned on 19th December and have said that the phone cannot be dispatched to the house. I am unsure why it cannot be sent ?? This makes no sense as the three UK stores are currently shut. She has also paid an early upgrade fee. HELP?!
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sophia
(@azngorl) reported
@ThreeUKSupport Can u at least investigate it? I'm a student, how am I supposed to pay a solicitor 2 get this fixed or pay so much money? i've been a @ThreeUK customer for ages & i feel like i'm being taken advantage of & im having to pay for a simple misunderstanding+poor advice from yr company
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Kostas Kapenekakis
(@ultim8k) reported
@ThreeUKSupport It's been a few days that I have no 5G signal on my Three broadband service. Are you doing any works in the area (NW3) or is this completely random?
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sophia
(@azngorl) reported
..obviously it slipped my mind during the pandemic so i didn't contact them but i think it's still unfair for @ThreeUK @ThreeUKSupport incur these charges + not making a proper effort to contact me prior + give such poor advice to a student who's been a loyal 3 customer
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Rob
(@RobBankss) reported
@ThreeUKSupport I have called your customer service team 5 days in a row to request a proof of purchase invoice for an insurance claim. Every time I have been promised it via email within an hour yet 5 days later I still do not have anything!! This is terrible customer service!!!
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⚽️AaronJ⚽️
(@AJCno1) reported
@ThreeUKSupport 2.) I was talking into staying by a very nice customer service chap, £10pm sim only, only to discover I’d started using more data, add a few bolts on etc, all ok, then I discover you actually do a bolt for say 12gb which was actually cheaper then the 2 bolts on that I was paying
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Julie Dolton
(@JulieDolton) reported
@ThreeUK your customer service is appalling. Wasted 5 hrs yesterday. 4 today, no results. Online complaint form not working. I'm deaf!!!
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Travel Ninja
(@amlc10) reported
@ThreeUKSupport Unable to log into my account this morning. Is there an outage? Have tried on different browsers & devices - same outcome each time. Please help.
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Paul Young
(@PaulAndrewYoung) reported
Hi @ThreeUK I can't log in to your app or website on any device. They just keep hanging. You got problems or me?
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sophia
(@azngorl) reported
..but @ThreeUK @ThreeUKSupport didn't notify me via email (which they had) that they were about to terminate my contract + put me in debt with termination fees or sell my account/data to another company. if they had contacted me, i obviously would have told them my circumstances