3 (Three) Outage Report in Horton, Northamptonshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Horton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Horton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Horton, Northamptonshire, England
The most recent 3 (Three) outage reports came from the following cities: Northampton and Milton Keynes.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Horton, England
Latest outage, problems and issue reports in Horton and nearby locations:
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.
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Steve Deeks
(@DeeksSteve) reported
from
Northamptonshire, England
@ThreeUK Hi 3, the screen matrix is numb on my X max, I’m having a terrible customer experience trying to get service, the most inept ‘customer service’ Indian call centre I’ve ever experienced. I loathe being one of your ‘customers’, I regret it deeply. I’m 2hrs in, no further
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Jazeem
(@Jazeem) reported
from
Milton Keynes, England
@ThreeUKSupport I don’t see any advanced connectivity or clear voice connection. Move around within the residence to get the Extra Network Bar.
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David Henderson
(@atlantean526) reported
from
Northamptonshire, England
@ThreeUKSupport ok then three, went in-store today to renew my two sim only contracts, all done no problems. My main pay monthly phone contract is eligible for renewal tomorrow, yet the store worker couldn't get the early upgrade fee waived (£19). Cont'd..
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Paul Blanchard
(@paulwrblanchard) reported
from
Cranfield, England
@ThreeUKSupport hello. I can’t seem to get any support from the website or the phone help desk either. My contract was up for renewal and in 2017 and you have been charging me £60 a month for 2gb data and unlimited calls which I see I can now get for £11 a month.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I have no time to sort this out as I'm trying to work. However this phone is my main point of contact for calls, emails, etc.. for my business. I am potentially losing business if my clients cannot contact me. I need a reliable mobile network, and currently 3 is not that network.
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
@ThreeUKSupport I've spoken to 3 helpdesk and that's when I started getting the service update texts. I've given postcodes at all times, and yet I still don't get a decent signal (and data in the nn5 5tz postcode is a joke, both indoors and outdoors).
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Mackson Wakama
(@macksonwakama) reported
from
Northamptonshire, England
@ThreeUK Hello, I have been attempting to cancel my Monthly Boost 6GB add-on for a while but it still shows, and I'm still charged
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Mr Smith
(@Gospodin_Smith) reported
from
Milton Keynes, England
@ThreeUKSupport @ThreeUK Hi Team. I spoke to Customer Service on 21st March and was told a refund of £260 was being processed for me. It’s not in my bank account yet, please advise when I can expect cleared funds
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Paul McEvoy ✏️⚙️
(@Pau1Mc) reported
from
Northamptonshire, England
The @ThreeUK saga goes from bad to worse, the already owed me £20 after I swapped to a (better!) provider, “can’t resolve it due to a technical issue” and now they’ve just taken another £40 out of my bank account! Thieving bastards. Would recommend you avoid them at all costs!
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David Harrison
(@snapperdavid46) reported
from
Northamptonshire, England
A victim of @ThreeUK today. ‘No Service’ displayed; No ‘WiFi Calling’. Not a heavy user, only £10:00 per month BUT did miss a fairly important call this evening!😡
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUK absolutely terrible experience using mobile services from this company. I’ve cancelled the service after a week (within my 30 day cooling off period) two weeks later I receive an invoice for exit fees of £400. Customer services do not know what they are doing. Shocking!
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Victoria
(@VictoriaJersova) reported
from
Milton Keynes, England
@ThreeUKSupport No and customer services colleague was sure that I had to pay these for cancelling my contract early. It was a sim only contract. Cancelled over the phone as cancelling via internet was showing me the early cancellation fees
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Tommaths
(@TeaKayB) reported
from
Milton Keynes, England
@ThreeUK Generally pleased with Three and it's usually the cheapest for my needs. Thankfully things don't go wrong very often because when they do customer support is wall-to-wall awful.
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tmb
(@tinashee) reported
from
Milton Keynes, England
I wonder how many pissed off customers will leave @ThreeUK after their servers are back online. Its ridiculous how they have given their team a script to promise that the technical issues will be fixed in a couple of hrs.,its been a week of the same sh*t. #threenetwork #dobetter
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Victoria Earl
(@vickiearl_earl) reported
from
Grange Park, England
@ThreeUK you are without doubt, appalling!!! I am utterly disgusted by the level of incompetence and understanding! Somehow I have been signed up to a contract I don’t want, I contacted you to cancel an upgrade and the left hand has no idea what the right is doing
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andy anderson
(@vodkaman67) reported
from
Milton Keynes, England
@ThreeUK what speeds does your home broadband get thinking of changing supplier (getting poor service and quality but tied in for 6 months )
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Roy Long
(@Roy_Long) reported
from
Northamptonshire, England
A question for @ThreeUKSupport why has the issue in NN5 postcode not been fixed....or the one in mk41 postcode. You are not providing the service that you promised when I took out a contract with you. I'll be leaving at renewal time unless your coverage issues are fixed.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mary McAteer
(@MaryMcAteer57) reported
@ThreeUKSupport they simply repeated their assurance that someone would 'take ownership' and personally see to me receiving the promised email. All very polite, but, they never did what they said. Today I finally received the email after being assured on 2nd Nov that it would take 72 hours.
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Bhabanistan
(@bhabani79) reported
@ThreeUK #3Mobile and its home broadband is horrible. You are the worst company. Your service is pathetic.
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marcus
(@marcusmark2019) reported
@ThreeUKSupport No not a problem with any 4g...thats not what my convo was about
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gtamorim
(@gtamorim) reported
@ThreeUKSupport I did tried all of that. Different browsers, devices, saved passwords, resetting passwords. It seems like the problem is on the other end.
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Joe Middleton
(@JoeMiddletoe) reported
@ThreeUKSupport just been cut off by the advisor after a 30 minute phone call.... he was unable to help me put me on hold and then cut me off! Poor service team 😢
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-jodie-
(@jxdiecxnway) reported
@OliviaDBuck @ThreeUK I used to work for 3 until they made me redundant, i would cancel your contract and go with a different provider, they can’t even treat their staff right never mind the customers!
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Willow
(@marsh_seagull) reported
@ThreeUKSupport Thanks for replying (at least you didn't hang up like the phone support ALWAYS have done for me), hopefully this is sorted now as I used live chat instead who were very helpful.
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Puns ponies & podcasts
(@glenatron) reported
@ThreeUKSupport The tariff I'm on is better than I had before, it's fine, but I don't feel like it's entirely ethical to offer a tariff and put a customer on a different one without any explanation. Why not just offer the actual tariff I signed up for? Or at least provide a breakdown.
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Mary McAteer
(@MaryMcAteer57) reported
26 days, many hours of webchat, three times escalated to official complaint status to get a response from @ThreeUK . I am so disappointed by this dreadful customer service
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paula snasdell
(@paulasnasdell) reported
@ThreeUKSupport Just had to call again due to a bill being sent out and the customer services agent hung up on me. Time to find a new provider.