3 (Three) Outage in Great Missenden, Buckinghamshire, England

I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G

@ThreeUKSupport The agent fixed it. Contract is nearly up so joining another network next month 😊

@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.

@ThreeUKSupport I rang Three to get technical help and I can't remember which address I'm registered to. I haven't rang you guys in so long so forgot password too. My phone isn't receiving anything and really struggles to connect to anything. Advisor on the phone said they cant help cuz I failed

@ThreeUKSupport I want to update my address to my correct address. I'm not receiving any text messages with my new password. I even agreed to do a survey and that text didn't come through either. I want to update my address so I can get technical help so resolve my issues but can't!

@ThreeUK Terrible customer service recieved today. Your happy to take my early upgrade fee but today you tell me you cant supply me with the new device until November 5th 2019, nearly 3 weeks later than when you told me I would receive the device. Very disappointing 😡😡😡

@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

Hey @ThreeUK what’s going on. No service since last night and zero communication to customers!!! What a disgrace. #threedown

Not the day for the @ThreeUK @ThreeUKSupport network to be down! Travelling and need my phone, relying on WiFi to communicate sucks!!!

@ThreeUKSupport data down with an #Uxbridge post code.

@BBCWatchdog @ThreeUK are hopeless. Took too much money on my last bill. Expect me to contact them to be refunded. On the phone for 30 mins yesterday, 20 today. No answer. Live chat not working, no response on Twitter support #watchdog

I suspect it may be time to move from @ThreeUK to @VodafoneUK as they don’t have #VirtualSim or #AppleWatch support, but the @ThreeUK #GoRoam plan is amazing. Decision later today. #NeedAllThree #PunNotIntended

.@ThreeUK I’m getting fed up of receiving ‘text failed to send’ messages from you when recipients are responding to those same texts. Have tried everything suggested on your support site but makes no difference. Never had this problem with this phone on other networks. #Three

@ThreeUKSupport It was nothing major, was going to enquire about a 2nd backup payg sim. I understand you do a free one with 200MB preloaded data. Also I'm an ex Three customer but signal at home was very poor. Curious to see if it's improved.

@ThreeUKSupport It was the Hemel Hempstead Marlowes store. Clearly they need some help!

@ThreeUK Just been into one of your stores and was completely ignored. I politely interrupted a staffer and another customer to ask if there was anyone else available. He said he was on his own and would be busy for the next hour. #nowaytorunabusiness

@ThreeUKSupport saying I need to pay a early exit fee to go from a 12 month sim only to a 24month contract. £98! Surely you can see the benefit of not charging anthing and locking a long term customer in for 24months.

@ThreeUK So I need to urgently cancel my lost SIM and activate a new one, but your lines are closed at this hour and your chat is undergoing maintenance. Can someone contact me back ASAP to take care of this. Thanks.

@ThreeUK @chessieking @dontjealousme @Freestyleandrew I just want to let everyone who is a 3 network customer to be careful, as 3 network is in partnership with a third party company , called Nuyoo. @this is what they do, take money via 3 network with their consent from your account. This company has being taking £3 from my account

@ThreeUKSupport is Sky's Customer Service number included in sim only packages the number is 03337593146 Or is it a chargeable number?

@ThreeUK when I ask to opt out of marketing it means NO MARKETING- not phoning me every bloody night. Make sure I am set to DO NOT MARKET... I don’t care if you’re my phone network... if I want offers I will ask

@winston_long @LTDAForum @ThreeUK O2 crap around victoria & paddington in daytime.

@ThreeUK for the last 3 days I do not get any 4G signal and internet seems utter slow, is there any issues?

@ThreeUKSupport Sorry, your response was so slow there's barely any point continuing with this support request. Another fail😩

@Three_Is_Broken @ThreeUKSupport @ThreeUK Yep! Can’t wait to leave, going to look into consumer rights and challenge the contract as currently I’m paying for a service but not receiving it....

@JanetteMilligan @ThreeUKSupport @ThreeUK It's quite bad today. Seems very slow!

@ThreeUKSupport Not even rubbish signal, just not having signal at all 😂 ME10 3FD

@ThreeUKSupport @GlobalVelocity Yes Falkirk Alloa area signal been rubbish for months tried all the things on phone still the same even been onto Apple it’s ok there side

@ThreeUKSupport It’s not isolated - it’s daily in central london. So there would be no point turning it back on again and i’d be moving from one bad data experience to a another, deliberately slow one.

@ThreeUKSupport Sorry but if ‘turn off our awful 4G network to make your phone work’ is the solution the network offers, you’ve proved my point a bit there

I regret signing back up to @ThreeUK. Slowest, most congested network ever. I'm stuck with them until July 2021. -__-

@ThreeUKSupport Morning, is 4G not working in banbury, as i have only been able to get a umts connection the last few days, please.

@zahid_malek @ThreeUK @SkyNews @BBCNews @TradingStdsBlog @TradeStandards Hi Zahid, sadly retailers do not log IMEI numbers of phones on receipts, usually your Network provider does so when part of a contract sale but not for a one off purchase of just a phone. - Mal