3 (Three) Outage in Great Missenden, Buckinghamshire, England

@ThreeUKSupport @ThreeUK Hi, I've tried making a phonecall to Australia however when calling it said I had to make a payment so I did (twice) and still having the same issue so you've basically just taken £20 from me for no reason - can you refund me please?

Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

@telecom_mast Complaints don't work with @ThreeUK. They just don't care. Vote with your feet... Leave and never go back.

@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

@ThreeUK ! Your agent just threw me out of a live chat because I made a complaint. THREE cancelled my DD twice now, charged me more for not having a DD and have now cancelled contract. I kept to MY end of the contract. When will you pay ME?

The @ThreeUK customer service has been awful. They cancelled my DD, charged me extra and there’s no one to debate my bill with! They cancel my Direct Debits all the time!

Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

@ThreeUKSupport No updates ill just take it, its not working as your end.

@ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

@ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!

I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

@ThreeUK absolutely shocking service on the phone. Trying to cancel an upgrade! The man kept me on phone 35 minutes, unable to understand me or me him! Unable to confirm it was cancelled, told me to call back in 2 days! Blood pressure at boiling point

@ThreeUKSupport Issues at : UB7 8LZ 3G is little faster than 4G but when I'm at work RG12 1PU I get very good speeds. So don't want to turn off 4G

@ThreeUKSupport You’ve already told me there is a fault and you’re repairing it? What do you need to investigate? Can you just fix it please so I can actually use some sort of internet thanks 👌

@ThreeUKSupport if there is a worse customer service than 3 I would like to know. I cannot access my bill as despite me changing my password when I log in it says unrecognised tried to phone an as usual deplorable customer service says they cannot help.

@ThreeUK That’s it after 12 years of being your customer I’ve had enough of your broken promises , complaints never investigated , a cataclysmic battery of poor service. I’ve defected to another provider that values my business. #poorservice #neveragain #3worstnetwork

People only the bad experiences too much. Tell me a time you had A great customer service experience. I bet you can't! @ThreeUK always smash it and even more so with a moving in gift hamper @bt_uk just sorted me with BB and a £100 gift card @xboxuk and #GamePass I mean come on!

@ThreeUK My network doesn't work every week, if I ring up about it three they keep me on the phone for hours to waste my time doing the same basic checks. I use giffgaff even though I'm imprisoned in a contract with three. Don't buy three folks!!!

@ThreeUK hi i have been trying to cancel a tablet contract i took out along with my phone which is nearl finished i was on the phone for over 1hr to someone who kept trying to sell me other deals when i said no he cut me off shocking customer service im so annoyed at this

@ThreeUKSupport Thanks, I used the sale live chat to check and got everything I needed. Problem I have more than one account registered to the same email- it doesn’t work

Please @ThreeUKSupport, don't make me look bad by recommending a duffer provider to my girlfriend. Yours looked like a better deal, but this hassle is making me question that. What do we need to do? 3/3

@ThreeUK good evening. I am currently out in Turkey and I am trying to activate data passport. It keeps@telling this is unavailable. Can you help please

@ThreeUKSupport Listen Scott, how in the blue hell am I supposed to know to cancel a contract when my phone number never changed? Why was a second phone number created? How about you answer my questions instead of try and tell me how it’s not possible and how it’s all my fault.