3 (Three) Outage Report in Fordingbridge, Hampshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Fordingbridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Fordingbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Fordingbridge, England
Latest outage, problems and issue reports in Fordingbridge and nearby locations:
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport Sorry but this is beyond a joke, service in BH234HU has completely crashed again - you really need to give an honest explanation of what is going on, people are trying to do their jobs here!
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have now demand he either finds me a more senior colleague or a manager as the answer after a five minute hold to “investigate” was “we know there’s a network problem” which is the same tired excuse I always hear from THREE
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK why is your network so rubbish - months now I’ve been suffering bad signal everywhere. I’ve even had my iPhone replaced to try and resolve things and all you say is “doing works to improve” in the area every time without prior warning and they never improve
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Mikaela Yurukova
(@MikaelaYurukova) reported
from
Bournemouth, England
@ThreeUK Can you at least fix the network connection. I have a Huawei device at home for wi-fi which is horrible, but also the mobile 3G/4g is even worse....
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Nicola Syms
(@NicolaSyms) reported
from
Christchurch, England
@ThreeUKSupport Hi, I’m not a 3 customer but received texts recently threatening to disconnect my phone as bill couldn’t be paid. I know it’s a scam but some customers may not. Do you investigate these please & if so how do I report them? (If not I’ll just block/delete) Thanks!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Thanks - that issue has cleared up but I still have a lot problems where calls drop even when I’m not moving - doesn’t happen all the time and never happened on my old provider on and phone (only been with you a few months)
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport It’s like I’m doomed not to get help. I’m really sorry but who do I have to talk to to get a qualified engineer on the phone not someone following a script - he’s taking forever and not getting anywhere because my answers don’t fit his script he doesn’t know how to help me
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Hi this is terrible I keep dropping inbound calls. I have coverage and WiFi calling but people are struggling on non repeat attempts to call - including Vodafone trying to fix my broadband can’t get through!!!!
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUK I know you hate me and never can be bothered to provide me with phone service and I do apologise for actually using a healthy wedge of my unlimited data today - please take up grievance with @VodafoneUK whose broadband has been dead all day even after phoning for help!
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Stephen Edwards
(@Stephen61934614) reported
from
Christchurch, England
@ThreeUKSupport three days now of zero mobile WiFi service in BH23 4HU!! Businesses are relying on the service during this critical Covid period.... to ad insult 45 mins waiting for you support only to be cut off!!!! What is going on?!?!
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JimmyUnderwood™
(@jamescusens18) reported
from
Bournemouth, England
Hi @ThreeUK @ThreeUKSupport I need someone to call me back tomorrow to help sort out the mess that you’ve created. You’ve taken my phone number and swapped it with my mum (NHS worker), now she is without a phone. Complete mess.
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Well that went as well as before... no help - click the link “error”, try again “no operators” even though it’s inside your posted opening hours
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport Have run network setting reset - still seeing my signal drop - calls are showing as only using WiFi calling
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
@ThreeUKSupport having really bad issues with regards to data of last few days almost unusable - on an iPhone in good signal not too busy an area, any ideas why it’s suddenly so bad?
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Richard Frame
(@rafthemaster) reported
from
Bournemouth, England
Tech today going well... @VodafoneUK: KNACKERED, no ideas what’s wrong, @SkyHelpTeam TV WiFi iffy - engineer Thursday to make box feel better, @ThreeUK temperamental as using data due to no broadband. Haven’t been able to work or relax all day with all these issues!
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David Graham
(@DavidAGraham) reported
from
Bournemouth, England
I will never understand about Sales... SMARTY is a MVNO owned by Three Mobile - I was already on @ThreeUK. Three looses a customer, SMARTY gains one. The @SMARTYMobileUK sales guy still gets their bonus this year yet the group business is down £60/year. Thanks @claudelittner
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Allen
(@guycalledsam) reported
@ThreeUKSupport I’ve been having problems with signal whilst at home for the past two days. If this carries on I’ll be switching provider
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Harrison Bromley
(@Harribo717) reported
@ThreeUK promised us better speeds and **** with a new router which was cool right. But now it's even worse lmao, can't even get more than 10mbs+. The actual pain, all I wanna do is play @CallofDuty and try and get into challengers but no... Pain
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Thecryptokid
(@Thecryptokid__) reported
@ThreeUK @ThreeUKSupport DO NOT USE THREE THE WI-FI IS DOWN HAS BEEN FOR ONE MONTH AND THEY SAID THEY I WILL JUST HAVE TO WAIT I HAVE RECORED CHAT ON MY IPAD AND WANT IT FORWARDED TO ROBERT FINNAGAN THIS IS WHY I WILL NOT RENEW MY CONTRACT
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Saraniya
(@saznaz93) reported
@ThreeUKSupport hiya, I can see in my email that Three customers have perks at @LatitudeFest but I can’t see them in my Three+ app. Can you help?
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Jake ⓥ Miller
(@x2scoops) reported
@ThreeUKSupport They said it’s automated and would come within 24 hours. It’s staring to feel like a tactic to prevent me from switching providers! Every message I’ve had so far said there’s a system error and to contact customer services - and they weren’t any help
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ᴅʀ ʜ.ᴀ. ʜᴇʟʟʏᴇʀ
(@hahellyer) reported
Do yourselves a favour, and never, ever, get a phone contract with @ThreeUK . I've never seen such absolutely lousy customer service in my life. Atrocious. Just really awful.
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Jake ⓥ Miller
(@x2scoops) reported
@ThreeUK I want my PAC code. Your app doesn’t work. The website doesn’t work. The text request system says contact customer services and customer services say I just need to wait. It’s an absolute shower. How do I get this fixed, without needing to go a CAPTCHA of smiling dogs?
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Maya Wolff
(@missmayawolff) reported
@ThreeUKSupport I have sent it off but the doc says you don’t hold data for more than 6 months so how do I officially file a complaint instead? I’ve been a loyal customer for over a decade and being lied to by your staff to trick me into a contract that is not favourable to me is disgusting!
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David Seymour
(@maitreyabodhi) reported
@ThreeUKSupport Can you please tell Martin from the disability support team. I tried to call him today. The call waiting time was unusually high. You have very snappy call centres! Tell him I'll try him over the next few days.
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Tim Alderman
(@bacarditim) reported
@ThreeUK I've received your text about referring friends etc to you and potentially receive £80 blah blah blah. I'd like to have a full 4g signal in my house instead of relying on WiFi calling (LN85RB) so why would I recommend your services📱📶🤬