3 (Three) Outage in Retford, Nottinghamshire, England

@ThreeUK @ThreeUKSupport having purchased TWO sims unable to activate either. One having prepaid data allowance is not showing as credited to my account. Such poor experience is really disappointing as I am a returning customer having enjoyed much better service with a GSM iPad.

@ThreeUKSupport It's more than an inconvenience I've had to pay overdraft fees and it's put me in a pretty bad place both mentally, financially and in terms of my physical health also. It was explained multiple times the person using the account is over 90 years of age. In the most polite way..

@ThreeUKSupport No a block hasn't been added. I'm 3 months into the contract and when I signed up I explained that I am only signing up as you're able to block any additional charges as my grandma is over 90 years old. I wouldn't have joined if you couldn't offer this service and if this was..

@ThreeUK Absolute worst company I've come across. Worse than vodaphone in terms of help and customer support. Tell my why my contracts £8 a month for my grandma's phone and they've charged me £90+ for 2 months and when I try to cancel they try to charge me a cancellation fee😡🤬

@ThreeUKSupport when will you have any service in Mansfield? It is really important I have WiFi available as I am working from home and I can't support my students without it.

Yet again rubbish service from @EE . Let's see what @VodafoneUK @ThreeUKSupport @O2 and any other has to offer for someone who has been with them for 20 plus years

@ThreeUK your service is actually disgustingly bad! I have been trying to contact someone since 9am!

@ThreeUK been trying to use live chat for about an hour, need to speak to someone about the phone of a vulnerable adult & I keep getting disconnected help!!!

@Tim_Arnold1977 @ThreeUKSupport Cred it to them from here too. All the data, calls and text whilst I was away all went on my normal contract so I was able to keep in contact with home, book tickets and hotels etc without any charge to my normal account. I’ve been with them a while now. Great service.

If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk

Getting sick of @ThreeUK homefi service. Pointless trying to call support because you just get fobbed off. It's been shitty for weeks now.

Hey @ThreeUK my broadband has been out two days, any chance you could wake up someone in support to fix the issue. I'm fed up of rebooting the router.

@ThreeUK I hope you lot are charging me for this month because I have no service all day whilst I was out. This isn’t a first time occurrence either.

So my @ThreeUK broadband is up and down like a brides nightie. Spent 4 hours today trying to watch a single program. A far cry from what I was sold.

Just has the worst experience with @ThreeUK took 12 calls over 1 hour just to pay one bill hung up on by 3 different members of staff for telling them they were wrong (they were btw) #badcustomerservice

Caught in a weird login and validate email loop trying to upgrade my phone. @ThreeUK must really want me to have an iphone (🤢) as every time I click on Samsung I get thrown back into an eternal cycle of validation hell. It's working that well that Bethesda want to publish it.

Looking for recommendations, my wife is due an upgrade with @ThreeUK but after bad experiences (very poor customer service) i'm looking for a better provider. Any help appreciated. Looking to spend between £35/45 a month for a decent phone and contract!

@ThreeUK funny that your opening hours are 8-8 but have problems after pathetic @DailyMailUK network down yet again!

FFS @ThreeUK wtf are you playing at!!!

@ThreeUK Im still having issues three days on.

@ThreeUK I have a question... Why am I getting a notice th3 adult filter is on, blocking me from a website I looked at earlier this same day (a Air Gun Club in Halifax) on both my phone and Chromebook... Despite this filter never appearing before now & being with you since 2020?

@ThreeUK your mobile phone signal is Shxte your internet signal is shxte your home wifi is shxte can’t wait till the contract is up

@ThreeUK when will 5g network coverage in CF39?

@ThreeUKSupport No worries now. Turns out my wife got through and was told that there are issues, they will not be fixed, it’s as good as it gets, local shop have had many complaints, exit fee waived as it’s so bad. 5 friends now changing their network too.

@NetworkRailMAN @ThreeUK @northernassist Ah I wondered what it is as it is never clear to hear the message properly.

@ThreeUKSupport My signal keeps cutting in and out, and at times it goes away for about 10 Minutes before coming back with a weak signal

Nobody use @ThreeUK absolutely appalling customer service

@ThreeUK absolutely appalled by the service I just received from your online chat! Even the manager did not want to help me! Been charging me twice and no refund!

@ThreeUK for the pass three days my signal has been terrible. Can you assist with this please?

@ThreeUKSupport I’ve already got my pac and joined @EE. Done with your network. I’ve filed a complaint and intend to take beyond with the ombudsman. Your network has been the worst for ages and shoddy practices like this only solidifies it. More fool me for staying for so long.