3 (Three) Outage in Crumlin, Northern Ireland

@SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!

@ThreeUK @ThreeUKSupport Hi - it's been 2 weeks without reply, can you send me your Internal Dispute Resolution Procedure. Thanks

@Agent2675 @ThreeUK I did but it said there was a problem and to contact 3

@ThreeUK been trying to get anyone to sort me out with a pac number for a week now and I'm getting nowhere. Shocking customer service

@ThreeUKSupport Three rescue have responded and said it will be cancelled in a few days, thanks for your help👍🏽

@ThreeUK So my Girlfriend tried 3 Times today to web chat and was kicked out of every session before here Query could be resolved, She is an existing Customer and has tried to purchase a new contract and phone - not an Upgrade , Can someone help J Phillips 07917204688 😡😡😡

@ThreeUKSupport can you cancel my insurance please i no longer need it, have been trying to cancel it for about 2 weeks now but your app never works and anyone ive spoke to at your customer service end hasnt a clue what they are doing

@ThreeUK hi my network is down and I have tried taking the sim out and putting it back in, turning things on and off can you help

@ThreeUK Roses are red, Violets are blue, My signal is shite And 3 is too!

@ThreeUKSupport I'm actually sick of speaking to your webchat and help desk. They tell me the problem is my phone. Shows how much they listen. Then tell me they can't do anything and pass me through to complaints who can't help either. Useless!

@ThreeUKSupport @ThreeUK your 4G is actually the worst about. could get better 4G 5 years ago ffs. 3G is better. FS carrier pigeon would be ****** quicker.

@ThreeUKSupport hi I was wondering if your having issues in the Belfast area with signal atm as my carrier can’t update and send calls/texts

@ThreeUK @ThreeUKSupport your 4g is actually ridiculously shit.

@ThreeUKSupport Cool. It does but most apps won't load on 3g. 4g does work most of the time, but it just randomly drops out or says there's signal but it's hollow 😅

@ThreeUKSupport All three of our phones were terribly badly affected by the serious outage that we experienced about 10 days ago. I read that you are offering £20 credits, we have three phones affected.

@ThreeUKSupport It has been, and I was still asked to explain it all and give in all my details again to every new person I spoke to. Suppose I'll get nowhere tweeting you guys if you can't even flag problems in the area. It's a ******' pain in the **** having to phone.

@ThreeUKSupport Oh and they tell me it's an issue with my computer... Or all my devices that are connected to the hub. So obviously they don't understand the issue.

@ThreeUKSupport Every time I speak to someone at Three either on the phone or echat they insist there's no problem and refuse to escalate it. They keep telling me it's my hub but it's the same issue using the sim in a different device & I'm guaranteed to speak to at least 5 different people!🤬

@ThreeUKSupport Terrible network reception so going to move instead

@Blonndie11 @ThreeUK Still no service 😏

@ThreeUKSupport hey guys, my homefi is not working!

@ThreeUK Don’t fall for it, Three like to lure you in, then they **** you at the drive through if you have any issues or financial problems. They don’t give a **** about their customers, their customer service sucks worse than a crack ***** do not go with three go with another provider

@ThreeUKSupport hey guys, my home fi is not working

@ThreeUK thank you guys for your crap customer service, phone put down on me again, taking too much money out of my account again!! Shocking you should be ashamed. Once my contract is up it will be goodbye from me

@ThreeUK Crap deal

@ThreeUKSupport The link you have posted doesn't work.

Hey @ThreeUK is it not time you supported Esims? Wearable tech is here to stay, but I can’t benefit from it as a loyal customer of yours.

This may sound paranoid, however, after I criticized @threeuk on Twitter my glacially slow internet slowed to 0.04 meg. Deleting the @threeuk app from my iPhone improved things dramatically. #threeuk #3network

@ThreeUKSupport any idea when esim support will commence?

@ThreeUKSupport I will do that. I will be making a complaint in writing to your head office and refer the matter to the ombudsman