3 (Three) Outage Report in Caernarfon, Gwynedd, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Caernarfon, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Caernarfon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Caernarfon, Wales
Latest outage, problems and issue reports in Caernarfon and nearby locations:
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Ali Eds 🏴🇪🇺🏳️🌈
(@Mamgrav) reported
from
Llangefni, Wales
@ThreeUKSupport no coverage in #Anglesey either. #outage #nodatanocoverage
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Sarah Jane Jones
(@jenniejos01) reported
from
Penygroes, Wales
@ThreeUKSupport Any idea when the signal will be back in the LL54 area #emergencycallsonly
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@ThreeUK any chance of some info on mast upgrades in LL55 1SR area. It’s been bad since the introduction of 4G, which is very patchy here
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Iestyn Lloyd
(@iestynx) reported
from
Caernarfon, Wales
@_upgradefm @imyke 5G thing was so confusing to me as well. Managed to work out in the end that @ThreeUK will support the iPhone 12 after cross matching on wikipedia and Apple’s website that Three’s 5G network runs on n77 & n78!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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jane hill
(@janehil87663131) reported
@andy2hill @ThreeUKSupport @Ofcom Same thing happened to me when I renewed contract. Instead of agreed £10 charge, was billed £25! Couldn’t refund me, so said they’d credit my account over the next 3 months! 3 seem happy to take money upfront, but as keen to pay back! Terrible customer service
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Thomas Fowler
(@TommyTwit) reported
@ThreeUKSupport have you upgraded capacity @glastonbury ? It’s only Tuesday and despite signal… getting no data!
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Joe Roscoe
(@BalhamPope) reported
@ThreeUKSupport Which network do I suggest I choose? It was automatic selection.
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Graeme03
(@Graeme03) reported
@ThreeUKSupport Hi Mark, thanks for your reply. After 90 mins I had to ring off. I rang back again and it is clear your customer service staff have no idea about the customer has gone away process. I am no further forward.
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Sam
(@samtheaspie) reported
@ThreeUKSupport my service has been dire since Friday can you tell what what’s happening?
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Roger Newman
(@blueboy_gbr) reported
@ThreeUK this morning I’ve just received notification of a new plan almost DOUBLING the cost of the original plan. No prior notice and why? How to treat a customer of over 10 years!
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Andreas Mamplekos
(@mablekos) reported
why for the past couple of months the signal for @ThreeUK in #chislehurst area is horrendous. What changed?
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Helen McGuinness
(@helen66b) reported
@ThreeUKSupport Are their known network issues my mifi has gone down and wont reconnect?
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Andy Hill
(@andy2hill) reported
@ThreeUKSupport Like I said in my tweet, I have already raised on a call today with your agent. The really frustrating bit is that she can see the offer I’ve accepted but says she can’t do anything until after the bill triggers tomorrow. This means I have to make yet another call! Just so poor
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Carl Lawton
(@jazino) reported
@ThreeUK Why do you make it so difficult to do the simplest of things like trying to cancel phone insurance, I've been told to phone 3 different numbers by Three I've been on the web chat and it's now becomming soul destroying but I will remember this when my contract is up.