3 (Three) Outage Report in Bridgnorth, Shropshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bridgnorth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bridgnorth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Bridgnorth, England
Latest outage, problems and issue reports in Bridgnorth and nearby locations:
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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verity clinton
(@verityc_11) reported
from
Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ANDREW LAYBOURN
(@joekate) reported
@ThreeUK How about a free Apple TV fir the poor people who are stuck with you now and can’t get a decent speed off the router 😡
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Georgia Swift - Applecross Psychotherapy
(@ApplecrossCouns) reported
@ThreeUKSupport after around 15 years as a Three customer the noticeable decline in customer care & demands from recovery for account I can’t identify I am off!
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Kate
(@lilibet74) reported
@ThreeUKSupport Finally got thru on webchat. Reset request was being sent to wrong email and they couldn’t change it - something broken on a/c so referred to your tech guys and should hear within next 24hrs... if I don’t I’ll call! Thx for getting back to me!
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Dan
(@Danjamels) reported
@ThreeUK Hi, I live in Sheffield where three have 4g engineering works making my wifi hub virtually unusable for last 2 was. What do I do? I’m paying for a service that doesn’t work.
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Kev Bryan
(@kevbryan12) reported
Dear @ThreeUK. Why are we still awaiting you to fulfil your promise from over a year ago that full support for Apple Watch was imminent and why, with 6 million vaccinated in the UK haven’t I got a 5G signal in Evesham? Didn’t you sign up to Bill Gates’ master plan either? Cheers
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Banana-Mammal | Memento Mori
(@BananaMammal) reported
@ThreeUKSupport I have spoken with the online support, which they said that they had turned it off and although it says off it is still restricting me from certain sites
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#Savelives - Stay home 💙
(@LatinDJg) reported
@Three_Is_Broken @ThreeUK #CustomerService #poorcustomerservice Absolutely appalling service RUN go to another network if you can. Been broken for a long time, glad to have been saved by @O2
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Prof Steven D Heys
(@stevendheys) reported
Awful service from Three - Beware what the after service is like! @ThreeUKsupport
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Jared
(@Jared18185719) reported
@ThreeUK @ThreeUKSupport I will tweet every day till some one actually helps me. I've had an ongoing issue for 9 months that you haven't solved. Terrible service
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Graham Andre'
(@grahamandre) reported
Hi @ThreeUKSupport I have been with you for many years and been happy but have been unable to text at home or outside for many days. Tried the suggestions on your website and tried to login to my account but it keeps coming up with an error. Low bars and no 4G showing. help pls