3 (Three) Outage Report in Bridgnorth, Shropshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bridgnorth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bridgnorth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Bridgnorth, England
Latest outage, problems and issue reports in Bridgnorth and nearby locations:
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Daniel Herbert
(@Danherbert80) reported
from
Kidderminster, England
Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent
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Rob Adams
(@parassassin) reported
from
Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport
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Jay
(@JayAulum) reported
from
Kidderminster, England
Exceptional customer service from Sharnli @ThreeUK customer services. Talked my mum through her options and took the time to explain each. If you have Customer device awards, she should definitely have one 🥇 #excellent #customerservice
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verity clinton
(@verityc_11) reported
from
Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Andrew
(@Bigglesdaf) reported
from
Wombourne, England
@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process
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Ian 🐺
(@iareed) reported
from
Kinvere, England
@ThreeUKSupport Cannot access the My3 site or use my app. Rejects my usual password and will not let me reset. Says authentication error. Please can you fix?
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄
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Leigha
(@LeighaWhite_91) reported
from
Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Carl Ford 🐝 🏎⚽️🥊
(@TheCarlFord) reported
from
Kinvere, England
@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ros Satar 🇬🇧 🇪🇺 🇲🇺
(@rfsatar) reported
@ThreeUK thank god for the rep on the phone who sorted out my issue which was way more use than the moron in the shop. Told me I could only have a 2 year MBB sim that had to be replaced. Turns out I could have had a month/3 month card and can top up. Idiot.
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Andrew 🇪🇺
(@thespudman) reported
@ThreeUKSupport Feedback would be to have this option. Other networks have it and SMARTY have it and they use your infrastructure and network.
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Chirag
(@thereal_chirag) reported
@ThreeUKSupport I’ve already got my pac and joined @EE. Done with your network. I’ve filed a complaint and intend to take beyond with the ombudsman. Your network has been the worst for ages and shoddy practices like this only solidifies it. More fool me for staying for so long.
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Matty 🙋🏻♂️
(@TruckerNCFC) reported
@ThreeUKSupport hi, I’m getting ready to launch your phone and network out the window… your network service has been appalling this last 6 months and I’m just about done with it after more than 10 years. Ridiculous in this age that you can’t get a signal!
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Adam
(@Adam_R1988) reported
Never join @ThreeUK for mobile broadband, they never update you when they will be doing maintenance. New contract and out out of 30 days only 20 have been online. @Ofcom can you help me cancel with them as they are not helping.
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Rachael J
(@RachaelJ1984) reported
@ThreeUKSupport I received a managers call back ant that is what I was told... this was done by you customer relations team. I was told the next steps would be the ombudsman. From what I see your team are stealing phones from customers and charging them
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Hayley
(@HayleyJeanx) reported
Nobody use @ThreeUK absolutely appalling customer service
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Chirag
(@thereal_chirag) reported
@ThreeUKSupport When I signed up to the older plan, there was no mention of my plan being forced to change. This is extremely shady behaviour from a network provider. No other network does this. Extremely disappointed 2/2
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Mikedefieslife
(@MikeDefiesLife) reported
@ThreeUKSupport hmm my SIM card seemingly cannot connect to a network anymore, since three moved me to another plan.
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Matty 🙋🏻♂️
(@TruckerNCFC) reported
@ThreeUKSupport I don’t want a new sim. I want a service provider that provides me a service@that I pay for, not be mid call when mobile and then keep dropping signal. This isn’t just an odd occasion but regular in this part of the world