3 (Three) Outage in Bridgnorth, Shropshire, England

@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁

Fantastic service from @ThreeUK early upgrade and phone was faulty. After a call yesterday need phone delivered this morning and faulty one taken away. Customer service done right #my3

@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!

@Three_Is_Broken @ThreeUKSupport @ThreeUK @O2 Try it they seem to be willing to cancel for those who escalate to the ombudsman service

@ThreeUK live chat is rubbish, and customer service terrible.

@ThreeUKSupport Or @ThreeUKSupport could just sort the issue. 23 days now, not that I’m counting. I don’t pay for Wi-Fi calling, I pay for a mobile service. The issue is DY7.

I can’t call you because @ThreeUKSupport are providing a crap service and have been for 3 weeks because of a bit of rain! Time to have a chat with @virginmedia @O2 @VodafoneUK I think, neither #Sky not #Three value customers. @Three_Is_Broken

@ThreeUKSupport No point, I’m a business customer. They can’t help. The advice is to CALL business support, difficult with no signal....

@ThreeUKSupport Yeah @ThreeUKSupport you might all be laughing your heads off at 3HQ Towers.... but you’re customers are pulling their hair out at the same repeated advice. Turning your phone off and then on does not magically produce a signal. What next, suggest we run a unicorn 🦄

@ThreeUKSupport I’ve got an iPhone XR but the phone isn’t the issue, it’s a coverage drop out since 9th August which is unacceptable as this is a business mobile @ThreeUKSupport

@ThreeUKSupport @JohnButlerEFC It’s pointless checking yet postcode, the website says it’s all okay, but reality is that the signal is poor or non existent

@ThreeUKSupport Phone delivered to wrong location Incorrect bills Automated phone service ALWAYS redirects to wrong dept Adhoc nature of emailing bills Letters referred to as sent, but they aren’t An apparent lack of wanting to disclose complaints process

@ThreeUKSupport hey guys, my homefi is not working!

@ThreeUK Don’t fall for it, Three like to lure you in, then they **** you at the drive through if you have any issues or financial problems. They don’t give a **** about their customers, their customer service sucks worse than a crack ***** do not go with three go with another provider

@ThreeUKSupport hey guys, my home fi is not working

@ThreeUK thank you guys for your crap customer service, phone put down on me again, taking too much money out of my account again!! Shocking you should be ashamed. Once my contract is up it will be goodbye from me

@ThreeUK Crap deal

@ThreeUKSupport The link you have posted doesn't work.

Hey @ThreeUK is it not time you supported Esims? Wearable tech is here to stay, but I can’t benefit from it as a loyal customer of yours.

This may sound paranoid, however, after I criticized @threeuk on Twitter my glacially slow internet slowed to 0.04 meg. Deleting the @threeuk app from my iPhone improved things dramatically. #threeuk #3network

@ThreeUKSupport any idea when esim support will commence?

@ThreeUKSupport I will do that. I will be making a complaint in writing to your head office and refer the matter to the ombudsman