3 (Three) Outage Report in Bonnyrigg, Midlothian, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Michael Traill
(@MTraill) reported
from
Edinburgh, Scotland
@ThreeUKSupport Has not resolved the issue
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Michael Higgins
(@photomadmichael) reported
from
Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Kyle Slorance
(@KyleSlorance) reported
from
Musselburgh, Scotland
@ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stoneface Vimes 🇨🇰 3.5%er #RejoinEU #FBPE
(@capnthommo) reported
@ThreeUKSupport Problems again with our 3 homefi. No internet. Anything known? We've had good WiFi at this location before. NN7 4ED
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Wafaa
(@wafaa_zz) reported
@ThreeUK why is my 4G so slow even my #skybroadband is down.
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Andrew Davis
(@cmakeclean) reported
@ThreeUK I've been hung up on by your customer service team three times now. Please have someone call me.
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Sonia.
(@sodapopsonia) reported
@ThreeUKSupport Hi again Jenn.. so now it seems to be working even though my3 still says i apparently havent paid. So not sure if it was a glitch but it was definitely due to network and not my phone since my other sim card worked perfectly. I hope it wont happen again. It left me stranded 😬
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Lisa Baldock MBE
(@deafielisa) reported
@ThreeUKSupport its so demoralising having to depend on hubby to make my call and being stick indoors on lockdown unable to use the service I pay for.
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martin lusty
(@MarinerMart87) reported
Last time I’ll ever sign a contract with @ThreeUK for their home broadband with the @Huawei hub. Terrible, terrible Service 😤😤
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Rob
(@therobwatson) reported
@ThreeUKSupport Showing all of these screenshots and see if I can cancel. Not much point in paying for unlimited data I can never use....#three
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GIVE IT SOME ZAZZ
(@CKDunn) reported
@ThreeUKSupport Oh Kim, Kim, Kim. I have been in touch plenty of times about the horrendous signal problems but what do I expect from a tariff that I think still runs on two paper cups & some string. Thank you for trying to help, but all you can really do is kill me, to get me out of my contract
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Lisa Baldock MBE
(@deafielisa) reported
@ThreeUKSupport I just feel disappointed thats all that you make it hard for someone like me with hearing loss to get access to the right service and help
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Zainab Shekoni
(@everybodybuable) reported
@SkyHelpTeam Hello, very kindly refund the money taken from my account for the rubbish service provided and allow me to switch to a better broadband service provider. @ThreeUK My house Internet is currently down and I'm having to use my mobile data, kindly fix up. Service is slow