3 (Three)

3 (Three) Outage Report in Bonnyrigg, Midlothian, Scotland

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Bonnyrigg, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Bonnyrigg, Midlothian, Scotland 12/04/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bonnyrigg, Midlothian, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Bonnyrigg, Scotland

Latest outage, problems and issue reports in Bonnyrigg and nearby locations:

  • itskatherinealy Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

  • lotternine Charlotte L. 🏳️‍🌈 (@lotternine) reported from Edinburgh, Scotland

    @ThreeUKSupport Nah, still not working - exact same problem

  • steph_ashford Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.

  • RussellSmith07 Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

  • steph_ashford Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.

  • fmcleanphoto Fiona McLean Photography (@fmcleanphoto) reported from Edinburgh, Scotland

    @ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.

  • RussellSmith07 Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    @ThreeUKSupport Again pathetic customer service. I need a call back.

  • KyleSlorance Kyle Slorance (@KyleSlorance) reported from Musselburgh, Scotland

    @ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors

  • steph_ashford Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)

  • WolfVlogsLife WOLF (@WolfVlogsLife) reported from Edinburgh, Scotland

    @ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received

  • kevocateur Kevin (@kevocateur) reported from Edinburgh, Scotland

    @ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown

  • photomadmichael Michael Higgins (@photomadmichael) reported from Edinburgh, Scotland

    @ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬

  • steph_ashford Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.

  • itskatherinealy Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    @6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!

  • AGDun_162 Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE

  • photomadmichael Michael Higgins (@photomadmichael) reported from Queensferry, Scotland

    @ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • FTD_Talk FTD Talk (@FTD_Talk) reported

    @ThreeUKSupport About 12 months, if that. The charging port charges if I push the cable in and don't touch it or knock it and plugging headphones in doesn't work at all

  • patchterrier Patch (@patchterrier) reported

    @ThreeUKSupport Yes !!! Even got a new sim ( for the 4th time this contract ) wondering if ofcom will help you do the right thing

  • esme78malpass Esme Malpass (@esme78malpass) reported

    @ThreeUKSupport Last time I was told I could cancel but would have to send the router back or be charged for it so I don't understand why its my responsibility to deal with manufactors or your equipment when I have been with u for less then a year and not had the service I'm paying for

  • YatharthParash2 Yatharth Parashar (@YatharthParash2) reported

    I was genuinely impressed by @ThreeUK network! Not once did my streaming services bugger even at the highest quality but then once I reached London it was surprising that the network was unusable. It’s just bizarre what happened!

  • MinqiCheng cmqmimi (@MinqiCheng) reported

    @ThreeUKSupport Hi - the issue has not been fixed despite chatting to customer services multiple times. Can someone pls look into it? I can’t check my allowance or buy add-on or anything on the app and website!

  • LuSchmoo Lu (@LuSchmoo) reported

    @jamesarcherrr @ThreeUKSupport Hello, since normally signal issues are related to a specific area, it sounds like either a defective iPhone 13 or it’s directly related to the Sim card. How long have you had your current one? Sim card that is.

  • esme78malpass Esme Malpass (@esme78malpass) reported

    @ThreeUKSupport hi I got in touch a few months ago and was assured that although they couldn't give a firm date my issue would be resolved.....its not and I'm paying 26 per month for broadband which isn't working.ive tried the sim in my mobile and guess what it works no probs??

  • jamesarcherrr James A (@jamesarcherrr) reported

    @ThreeUKSupport On the device (iPhone 13) it’s just searching for signal, tried restarting and had no issues before today

  • billgreenwood °|• Sir Bill - Retouching - 🅁🅅🄽 (@billgreenwood) reported

    @threeuk after about 18 years it's time to say bye. My main number is going elsewhere. Failure to fix the signal in my area after repeated promises to do so has forced this. I've another number still in contact, as the service levels are bad, can I break this without penalty?

  • FTD_Talk FTD Talk (@FTD_Talk) reported from Great Malvern, England

    @ThreeUKSupport I haven't called. I got in touch with three ages ago who told me to get in touch with @Xiaomi who never returned my messages or emails and three have not answered my messages until I threatened not to pay