3 (Three) Outage Report in Bonnyrigg, Midlothian, Scotland
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at 3 (Three)
3 (Three) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Phone | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Michael Higgins
(@photomadmichael) reported
from
Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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Fiona McLean Photography
(@fmcleanphoto) reported
from
Edinburgh, Scotland
@ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Kyle Slorance
(@KyleSlorance) reported
from
Musselburgh, Scotland
@ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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📸 Paul Ratcliffe 📸
(@pdratcliffe) reported
In uncertain times when people stay in touch more with each other. How do @ThreeUK @ThreeUKSupport treat their loyal PAYG customers? They change the 2p text rate to 10p! the 3p call rate to 10p! Thanks guys. Customers do mean a lot to you dont they! #Shameful #POORcustomerservice
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Lyndon.
(@PelkaLyndon) reported
Got a contract through @ThreeUK yesterday and I’m already thinking it was a bad idea. @ThreeUKSupport
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Rob Wheeler
(@therobwheeler) reported
@ThreeUK you sent a debt collection agency after me for a rolling monthly contract that I cancelled. I thought it was a spam! You have said there's no option but to pay, so out of principal I'll pay but will cancel my main contract I've had for 10yrs. Such a shame...
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Shakira
(@__samarie) reported
@ThreeUKSupport my phone has been stolen and I need to block it, please help me asap
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AH
(@ClementineCon20) reported
@ThreeUK hello, I need your assistance with something, can you DM me? Or give me your support email?
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James Thomson
(@jamesthomson) reported
@yatil @ThreeUK Exactly. This is a terrible move.
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Ross Guild
(@JimboJofre) reported
@ThreeUKSupport To contact Customer Services. I’m very glad I’m not a @three customer.
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Mike Prescott
(@mikeyprescott) reported
@ThreeUKSupport Can't upgrade now as when I click to upgrade it shows the original phone I picked and that contract starts on 27th Jan. Been on the chat to help but keep going through same questions over and over again. Would like more assistance please.
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Elisabeth Anderson 💙
(@velobetty) reported
@ThreeUKSupport Thanks and I have done that but I'm not sure anybody actually agrees with me, and my neighbour who is having the same issue, that there is an issue.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer