3 (Three) Outage Report in Bonnyrigg, Midlothian, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bonnyrigg, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bonnyrigg, Midlothian, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bonnyrigg, Scotland
Latest outage, problems and issue reports in Bonnyrigg and nearby locations:
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Gary Oliver
(@shootrecordlife) reported
from
Edinburgh, Scotland
@ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.
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David Bourne
(@DavidBourne1978) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight
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𝕊𝕙𝕒𝕟 |
(@_wanderlustlwt) reported
from
Edinburgh, Scotland
@ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport I did even though I don't believe the problem is with my device, since yesterday I've got the very same issue and also a friend is experiencing the same here. It got better only in the evening. That's been terrible lately
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport Very slow connection as shown on the speed test. A friend also on three is experiencing the same. It's as bad as yesterday. Just improved in the evening. Can't load anything.
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
@DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.
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Jon
(@JonInEdinburgh) reported
from
Edinburgh, Scotland
@Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!
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chlo ♡
(@cholehen) reported
from
Edinburgh, Scotland
@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(
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𝕊𝕙𝕒𝕟 |
(@_wanderlustlwt) reported
from
Edinburgh, Scotland
@ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.
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matt Steedman -
(@Mattsteedman) reported
from
Edinburgh, Scotland
@ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls
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Ian Smith
(@ianwsmith82) reported
from
Edinburgh, Scotland
@ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.
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Richard Williamson
(@shadlx) reported
from
Edinburgh, Scotland
@ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is
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Ross
(@Rawssy) reported
from
Edinburgh, Scotland
Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN
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Zahid Ali
(@zah_ali) reported
from
Edinburgh, Scotland
@ThreeUKSupport No data or signal at all 😥
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Jim Eccleston
(@jeccles621) reported
from
Carlops, Scotland
@ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before
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Richard Williamson
(@shadlx) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Mann
(@gavmann2000) reported
@ThreeUKSupport Thank but I need one as of now. Are you saying I can’t have an esim? If that’s the case, I will need to cancel my order. Please confirm
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Bill Hayden
(@BillHayden65) reported
@WindleBeth @ThreeUKSupport Hey @ThreeUKSupport, I am interested in this one. You seemed to be a pretty good network when it came to charges. What's in the fine print?
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Stephen Miller
(@Stephen19194986) reported
@ThreeUK and yet no signal still. This is becoming a Joke. If I have no WIFI no one can contact me. Happy to take my money for a service you can't clearly provide... #disgusting
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𝑡𝑟𝑖𝑠ℎ
(@trishamdrd) reported
Really really disappointed with @ThreeUK all throughout this year I've been dealing with them. The customer service isn't helpful either. Then being told u have a £100 credit bc they kept taking money out of my acc on a number I don't use anymore
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Harry O'Connor
(@harryoconnor93) reported
@ThreeUKSupport I cannot purchase a data add on through myThree account or via the phone. Through myThree it says, "sorry this service is currently unavailable" and over the phone I receive a text message to say, "We could not process your request". Why so difficult? Help!?
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Colin
(@Colin_1234) reported
@ThreeUKSupport I am now using another browser and the basket now works. Are you going to fix this issue with your basket. You must be losing many sales because of this issue. Thanks.
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Gary
(@garybrown828) reported
@ThreeUK why do you not have a number to phone and speak to someone to discuss a problem that is not one of your recorded options? We have 4 phones with you and have had contracts for probably 15 years and I’m am very close to cancelling them all. An absolute joke.
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Jade B
(@MsJadeOnline) reported
@ThreeUKSupport You should be able to, as half the time I try to call you lot, I can't even get through!! My time is precious, and your network issues have costed me! Also, we were all meant to be reimbursed last year when there was no internet/service for over 2 weeks, I never saw that refund
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Katy
(@katylou1495) reported
@ThreeUK appalling customer service in Leeds white rose, staff too busy laughing and joking between them selves and using the f word!!! Shocking!!!!
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Carina
(@carinajewell) reported
@ThreeUKSupport Sums up @ThreeUK . I’ve got the operator name and screenshots if anyone wants to actually sort out the terrible customer service. I won’t hold my breath. I meanwhile will be rid of you in 1-2 working days 👋