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3 (Three)

3 (Three) outages and service status in Upper Basildon, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Upper Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Upper Basildon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Upper Basildon, England

The most recent 3 (Three) outage reports came from the following cities: Reading.

CityProblem TypeReport Time
Reading Phone 19 days ago
Reading Internet 19 days ago
Reading Internet 1 month ago
Reading Internet 1 month ago
Didcot Phone 2 months ago
Tadley Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Upper Basildon, England

Latest outage, problems and issue reports in Upper Basildon and nearby locations:

  • AlexAlphonso94
    Alphonso (@AlexAlphonso94) reported from Reading, England

    Yo @ThreeUK, where's my signal at?

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for ยฃ34 a month for two years and three won't step up and reassure

  • grahambromham
    Graham Bromham (@grahambromham) reported from Theale, England

    @ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

  • AndyBarr79
    Andy Barr ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ (@AndyBarr79) reported from Reading, England

    @ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me

  • Nomthee_9808
    ๐™ฑ๐šŠ๐š•๐š๐™ฑ๐šŠ๐š๐š๐š’๐šŽ๐Ÿ‡ฟ๐Ÿ‡ฆ (@Nomthee_9808) reported from Reading, England

    @ThreeUK my network is down ๐Ÿฅด

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please

  • smnthklly
    ๐‘ ๐‘Ž๐‘š๐‘Ž๐‘›๐‘กโ„Ž๐‘Ž โšœ๏ธ (@smnthklly) reported from Reading, England

    Bad timing @ThreeUK youโ€™re putting my tariff price up the same month I lose my job ๐Ÿ˜ข

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Regret there were no options to satisfy my issue. #three

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?

  • stefmattana
    Stef Mattana (@stefmattana) reported from Reading, England

    @ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me ๐Ÿšจ

  • Carefree_Jam
    Jam (@Carefree_Jam) reported from Reading, England

    @idanknow05 @ChelseaFC @ThreeUK ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!

  • gonzo2005
    jason huntley (@gonzo2005) reported from Reading, England

    @ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they wonโ€™t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.

  • Nomthee_9808
    ๐™ฑ๐šŠ๐š•๐š๐™ฑ๐šŠ๐š๐š๐š’๐šŽ๐Ÿ‡ฟ๐Ÿ‡ฆ (@Nomthee_9808) reported from Reading, England

    @ThreeUKSupport my network is down

  • thetwobutchers
    pete (@thetwobutchers) reported from Reading, England

    @ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.

  • VixBilton
    Vix Bilton (@VixBilton) reported from Reading, England

    Is anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal

  • stefmattana
    Stef Mattana (@stefmattana) reported from Reading, England

    Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. Itโ€™s unethical and I guess also against the law.

  • reddobowen
    โ˜๏ธ Chris Reddington (@reddobowen) reported from Winnersh, England

    @ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @ThreeUKSupport Customer service have sent me one, and itโ€™s up and running.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • JaxRalph1992
    JaxRalph1992 (@JaxRalph1992) reported

    @ThreeUKSupport ever since you partner up with Vodafone my 5G & signal has been horrendous roll on September and I am gone. Iโ€™ve been with you guys for 14 years.

  • Good_Bye_Earth
    ใ€ŒFictitious Personใ€๐Ÿดโ€โ˜ ๏ธ (@Good_Bye_Earth) reported

    @ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please

  • AcgbPetrus
    รlvaro Pรฉtrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • AcgbPetrus
    รlvaro Pรฉtrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • Tristan27856485
    Tristan Lane (@Tristan27856485) reported

    @ThreeUK @VodafoneUK I thought the merger was meant to improve signal. Not make it blooming worse. Cambridge is meant to be โ€œsilicon fenโ€ tricky with such terrible network

  • tapdripping
    Dripping Tap (@tapdripping) reported

    @ThreeUK Iโ€™m in Burry Port SA16 0RS There is zero mobile signal either 4G or 5G Can you advise when it will be restored?

  • Aerobicedge
    Sandra H (@Aerobicedge) reported

    @ThreeUK I am so fed up with this extremely poor Broadband. I've complained twice and been told it's a mast being fixed. 3 weeks later there is No improvement. It's like living in the dark ages!! Upload speed of only 3.76mb/s

  • garyisatwit
    Gary Young (@garyisatwit) reported

    @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

  • Fifibabybear
    Fiona Bell (@Fifibabybear) reported

    @ThreeUKSupport do me a favour please. When you cold call someone and they politely tell you they are not with 3 and to stop calling and delete their number, donโ€™t just abruptly and ignorantly hang up โ€ฆ.. just to call them back and harass them again a few days later.