3 (Three) Outage Report in Upper Basildon, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at 3 (Three)
3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Upper Basildon, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Phone | |
| Reading |
Internet | |
| Newbury |
Phone | |
| Reading |
Phone | |
| Reading |
Total Blackout | |
| Henley on Thames |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Upper Basildon, England
Latest outage, problems and issue reports in Upper Basildon and nearby locations:
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is the internet not working in Newbury its been down all day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amo
(@amolehal) reported
@ThreeUKSupport @neilpick63 Main reason I left them, once they have you on board they don't give a tos* about existing customers! They're terrible! @EE all the way 👌🏾
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Sophie
(@SparxnSpyro) reported
@ThreeUKSupport I seem to be getting billed twice a month, when I should only be billed once? The app never works for me, and I can't get to a store any time soon 😬 Please could you help me?
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PebHeed
(@PebHeed) reported
What’s the call you’re most looking forward to making in the future? Got to be @ThreeUK retentions. Hello Mr XXX can we offer you… NO! I’m out of here & going back to @VodafoneUK at the first chance I get. Worst mistake ever signing up for a network that lets me down 😔
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CuntyVonCrink©
(@DickyBellringer) reported
@ThreeUKSupport Well.. Its never been the 50Mbps that you advertised but, yes, today has been shocking. WV5 9EL
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David Francis
(@_DavidFrancis) reported
@Danherbert80 @ThreeUKSupport Exactly the same for me in areas I used to have signal no issue. Shows 4G and bars but no internet.
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Andrew
(@NorthernMan1990) reported
@ThreeUK @Samsung That looks absolutely ****! Looks like Nintendo DS
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ED-209
(@edroid2090) reported
@ThreeUKSupport TW20 8LL and the surrounding area is patchy at best, some places like Windsor (SL4 1TX where is work) signal is practically non existent
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Rob Lyle
(@thebizarch) reported
@ThreeUK @Ofcom H3G now close formal complaints when a customer doesn't answer two call attempts to provide an update. I am experiencing shockingly poor service from H3G. GDPR and Privacy seems a very low priority to them.
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James Youngman
(@youngy9887) reported
@ThreeUKSupport It's been all over the county so far. I'm currently sat in the hotel. It's showing 3 bars of 4G signal but struggling to even load a tweet...
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Ryan Graham
(@RyanGraham984) reported
@ThreeUKSupport the service is garbage again, 3rd time in as many weeks there is a problem being work on a mast. Service has been terrible all month. Not what I pay for— is it time to go with someone else? I’m not paying for this garbage every month.