3 (Three) Outage Report in Upper Basildon, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Upper Basildon, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Didcot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Upper Basildon, England
Latest outage, problems and issue reports in Upper Basildon and nearby locations:
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Vix Bilton
(@VixBilton) reported
from
Reading, England
I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
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jason huntley
(@gonzo2005) reported
from
Reading, England
@ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Abi Melissa
(@abi__melissa) reported
@O2 Hi can someone help me with keeping a phone number?? I ported my mums number over to her new @ThreeUK sim and its not there? Should have changed over on the 29th??? The numbers gone from her o2 sim but isn’t on the new 3 sim?
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Dr Sarah Fullick
(@DrFullick) reported
@ThreeUKSupport Hi Jenn, well an upgrade is going through, but issues still remain and having to wait for a another call apparently on Sunday to pay my bill as charges that should have been reimbursed have not been so still waiting for that to be sorted, all very stressful.
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kjy
(@kjy31117688) reported
@ThreeUKSupport Also one contract was cancelled yesterday, will cancel the second one now.
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TwistedMetal
(@Twisted94860845) reported
@ThreeUKSupport Whilst I appreciate the response this is the generic IPv6 response that I've seent sent to others. To clarify the Samsung A40 is constantly issued an IPv6 address whereas the OnePlus 8 has never been issued an IPv6 address. I therefore believe this is a OnePlus issue @OnePlus_UK
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Robert Sharkey
(@RobertS26901956) reported
@ThreeUKSupport Think I might just leave three as no one can help
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Florian
(@swizzlestick19) reported
@ThreeUK <--------this is the worst company ever!! Despicable customer service Avoid at all costs Continually trying to cancel my account and they don't answer or reply...... And still charge me £15 each month
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Yinster 🏴 🇭🇰 🥡 🥩 🐾
(@Yinster) reported
@ThreeUKSupport Turn our to be a lie as nothing can be fobe. Now he's on a new 12 month contract. Not even the best till we said we could see better deals on my3.Spoke to billings, upgrades, cancellation and customers service. Tried to talk to supervisor or manager. Can't as they are WFH
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A Qureshi
(@awaisqureshi69) reported
@ThreeUKSupport No service in GU15 area from 3, the only day of the year when you need your service the most. 3 is gone down so much in service on both ends customer and connection.
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Aleksandra Perelka
(@Sand_n_Pearls) reported
@ThreeUK spent 30 mins on hold whilst trying to cancel my dongle and ipad sim contracts. After your advisor put me on hold again to divert my call, the line went dead. Stayed on it for another 5 mins, nothing. Is that a tactic to stop people from leaving? I'd like a call pls
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Jack
(@jack_herbert) reported
@ThreeUK internet is down LE4. Network checker says it is up. Can you advise when it will be back?