3 (Three) outages and service status in Upper Basildon, England

Problems in the last 24 hours in Upper Basildon, England

3 (Three) signals over the past 24 hours, with local activity from Upper Basildon, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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3 (Three) Issues Reports Near Upper Basildon, England

Latest outage, problems and issue reports in Upper Basildon and nearby locations:

• 
  michael todd (@sycomike17) reported 4 minutes ago from Newbury, England

  @ThreeUK why is the internet not working in Newbury its been down all day

• 
  Graham Bromham (@grahambromham) reported 5 minutes ago from Theale, England

  @ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!

• 
  Vix Bilton (@VixBilton) reported 9 minutes ago from Reading, England

  I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??

• 
  Garry Poulson - Charity Expert (@Volunteeringace) reported 12 minutes ago from Newbury, England

  @ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.

• 
  Garry Poulson - Charity Expert (@Volunteeringace) reported 18 minutes ago from Newbury, England

  @ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?

• 
  𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦 (@Nomthee_9808) reported 18 minutes ago from Reading, England

  @ThreeUK my network is down 🥴

• 
  Vix Bilton (@VixBilton) reported 24 minutes ago from Reading, England

  @PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device

• 
  𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️ (@smnthklly) reported 24 minutes ago from Reading, England

  Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢

• 
  Garry Poulson - Charity Expert (@Volunteeringace) reported 25 minutes ago from Newbury, England

  @ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure

• 
  Steve Masters (@AnothervoiceWB) reported 41 minutes ago from Newbury, England

  @benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.

• 
  Vix Bilton (@VixBilton) reported 45 minutes ago from Reading, England

  Is anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal

• 
  Stef Mattana (@stefmattana) reported 45 minutes ago from Reading, England

  @ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨

• 
  jason huntley (@gonzo2005) reported 46 minutes ago from Reading, England

  @ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****

• 
  Garry Poulson - Charity Expert (@Volunteeringace) reported 46 minutes ago from Newbury, England

  @ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please

• 
  Jam (@Carefree_Jam) reported 46 minutes ago from Reading, England

  @Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!

• 
  Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported 50 minutes ago from Reading, England

  @ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.

• 
  Stef Mattana (@stefmattana) reported 51 minutes ago from Reading, England

  Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.

• 
  Alphonso (@AlexAlphonso94) reported 52 minutes ago from Reading, England

  Yo @ThreeUK, where's my signal at?

• 
  Garry Poulson - Charity Expert (@Volunteeringace) reported 53 minutes ago from Newbury, England

  @ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me

• 
  Sam Stribley (@samstrib) reported 56 minutes ago from Bramley, England

  First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chey (@axtumnbreeze) reported 4 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  Joanne Smalley (@SmallJo) reported 5 minutes ago

  @ThreeUKSupport I have been waiting for over an hour on online chat to cancel a sim. Why is this taking so long?!?

• 
  Alex Havoc (@HavocAgain) reported 6 minutes ago

  @ThreeUKSupport What's happening in Worcester? I'm trying to get work done but the signal keeps disappearing?

• 
  The Real Lee Burridge (@leeburridge) reported 6 minutes ago

  @YTJustGetATesla @ThreeUK Im gradually moving off Three. EE gives a better signal and my company does a deal where I can choose any network and get a monthly contract SIM (not locked in) for a better price than I get elsewhere.

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 9 minutes ago

  @SMARTYMobileUK @ThreeUK Yes it’s network problem as it in need of repair was told that 2 years ago

• 
  Satheeshkumar Rajendran Ph.D (@satheeshvad) reported 12 minutes ago

  @ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.

• 
  CoverageChecker (@coveragechecker) reported 20 minutes ago

  @Mainstreamlive @ThreeUK Surprised to hear that.. considering its all part of VodafoneThree, and you should have access across the entire network of Vodafone and Three masts. Although I know its not full coverage so you might just be in a dead spot, depending on where in the country you are.

• 
  xXx (@ImmaStar26) reported 24 minutes ago

  @ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.

• 
  ThEUnReaLWuN (@ThEUnReaLWuN) reported 25 minutes ago

  After being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!

• 
  Valar Dohaeris (@Chukwuebuuka) reported 25 minutes ago

  @ThreeUK will outsource Customer service operations to India and what do you get for it? Stolen customer data they use for their scam calls