3 (Three) outages and service status in Upper Basildon, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Upper Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Upper Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Upper Basildon, England
The most recent 3 (Three) outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 12 days ago |
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Internet | 12 days ago |
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Internet | 25 days ago |
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Internet | 1 month ago |
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Phone | 2 months ago |
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Total Blackout | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Upper Basildon, England
Latest outage, problems and issue reports in Upper Basildon and nearby locations:
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Neil Thompson (@NeilThompson) reported from Reading, England@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Stef Mattana (@stefmattana) reported from Reading, EnglandDear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.
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pete (@thetwobutchers) reported from Reading, England@ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.
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michael todd (@sycomike17) reported from Newbury, England@ThreeUK why is there no internet inn Newbury its been down all day
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Neil Thompson (@NeilThompson) reported from Reading, England@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Vix Bilton (@VixBilton) reported from Reading, England@PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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☁️ Chris Reddington (@reddobowen) reported from Winnersh, England@ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?
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jason huntley (@gonzo2005) reported from Reading, England@ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****
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Sam Stribley (@samstrib) reported from Bramley, EnglandFirst day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Stef Mattana (@stefmattana) reported from Reading, England@ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨
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Graham Bromham (@grahambromham) reported from Theale, England@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Jam (@Carefree_Jam) reported from Reading, England@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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hannah kozak (@hannahkozak) reported@dean_spenccc @ThreeUK As if they are going to read your stupid tweet. What a loser.
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Alice Burke (@AliceBurke98) reported@ThreeUK I need help with a sim and roaming issue. Your online chat it repetitive and not solving the issue
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUKSupport why am I paying for the worst Internet service I’ve ever had from you guys. This only happened since you joined Vodafone.
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Colin Maxwell (@weecalvin1509) reportedHi @ThreeUK I am a long term generally satisfied customer. I need a number to ring so that I can speak to a real human being about the +40% increase in my monthly bill. I have done the AI merry go round, got texted a4 figure code and back unto the going nowhere roundabout. 🙁
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Hatter (@hatterscrypto) reported@Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.
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Lee Williams (@LeeWilliams154) reported@ThreeUKSupport is the network down at the moment? I can’t make or receive calls…
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Hamza Butt (@hrbuttpk) reported@ThreeUK terrible service on the 5G hub - thinking of changing!
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Glenn Smith (@gupster) reported@ThreeUK FYI network outage in Ta178tg after a power outage. Signal showing but not data connection.
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported@ThreeUK Could you help me with a proper mobile service please?
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GIFTSpromo (@Gpromo_UK) reported@ThreeUK So you can't provide a stable broadband connection, and tell me I can't cancel without paying an early disconnection fee? What of bunch of useless, thieving ******* ***** you are! See you in court you complete and utter ******* scum!