3 (Three) Outage Report in Upper Basildon, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Upper Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (32%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Upper Basildon, England
Latest outage, problems and issue reports in Upper Basildon and nearby locations:
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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michael todd
(@sycomike17) reported
from
Newbury, England
@ThreeUK why is there no internet inn Newbury its been down all day
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Jam
(@Carefree_Jam) reported
from
Reading, England
@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Steve Masters
(@AnothervoiceWB) reported
from
Newbury, England
@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rand
(@Raz625772) reported
@ThreeUK SW11 network still down for 2 months now. I’ll be logging a formal request for compensation with @CISASUK
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John van Dieken
(@doubledutch13) reported
@ThreeUKSupport The endless excuses know no bounds. The service here is dire. Always has been. Sim was active 2 hours ago now. So what’s the excuse now??
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Richard Major
(@RMajor86) reported
@threeuk your network in Weymouth is oversubscribed. Lots of lovely 4G signal, no actual internet connection
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Ivie
(@IvieE27) reported
@ThreeUK Hi @ThreeUK , I am a very disappointed and dissatisfied customer. I need Three team to reach out to me. Because I have reached out to Three more than 3 times and all your support staff will say they will work on my complaints but it all falls on deaf ear.
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TAM
(@rfc_mac) reported
@gillykim55 @ThreeUK @DPDgroup_news Shocking kim, I’m with them too. Customer service is ridiculous. They should be replacing the phone for you.
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Sharon Findlay
(@SharonFindlay) reported
@ThreeUK i need to send an email to 3 customer services but there is no email address on tye website. Please let me have it
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Mr Pip - ( The Original You Might Say )...
(@Mystic_Pip) reported
@ThreeUKSupport Seriously bad broadband coverage in my area since Monday. (WS3 5DN) It's now Thursday, and still no improvement signal keeps dropping out. It connects but with no Internet. I pay for 5g and never get 5g. 😡
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Ruth Hill ♿♀🏳️🌈🐾 🇺🇦
(@Tantrumfly) reported
@ThreeUKSupport you’ve deleted my account- taken the payments, tell me I don’t have a direct debit but magically seem to be taking money from my bank, have cut me off and My Three login is blank, no allowance, no payment data nada. Has your IT been Compromised?
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Ikraa❤
(@Ikra4SRK) reported
Changed from @VodafoneUK to @ThreeUK and gosh, feels so nice to have some signal and to be able to make calls and use the Internet without any issues. Vodafone is really the worst service provider I have ever been with. No signal in my own house, ever. Changed to 3 and all fine!
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John Healy
(@healy349) reported
@ThreeUKSupport Hi Hayley, I’ve tried chrome, internet explorer and EE mobile network all give me the same message. I’m trying to reactive a mifi sim but I need to log in to do so or is there another way to do this?