3 (Three) Outage Report in Upper Basildon, West Berkshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Upper Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Upper Basildon, West Berkshire, England
The most recent 3 (Three) outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Didcot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Upper Basildon, England
Latest outage, problems and issue reports in Upper Basildon and nearby locations:
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Vix Bilton
(@VixBilton) reported
from
Reading, England
I used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️
(@smnthklly) reported
from
Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Vix Bilton
(@VixBilton) reported
from
Reading, England
Is anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Neil Thompson
(@NeilThompson) reported
from
Reading, England
@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Alphonso
(@AlexAlphonso94) reported
from
Reading, England
Yo @ThreeUK, where's my signal at?
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Graham Bromham
(@grahambromham) reported
from
Theale, England
@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Jam
(@Carefree_Jam) reported
from
Reading, England
@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Vix Bilton
(@VixBilton) reported
from
Reading, England
@PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUKSupport my network is down
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Garry Poulson - Charity Expert
(@Volunteeringace) reported
from
Newbury, England
@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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jason huntley
(@gonzo2005) reported
from
Reading, England
@ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Pete
(@gonnella) reported
from
Woodley, England
@ThreeUKSupport Customer service have sent me one, and it’s up and running.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MrsD
(@Debied123) reported
@ThreeUKSupport currently experiencing terrible customer service about a missing delivery of my new handset. Please can someone DM me to help.
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Dominic Hayes
(@dominichayes96) reported
@ThreeUKSupport This is a large part of the problem I'm sorry Pete. I am nearly alway working during Three contact hours. And when I have a small window to contact, I can never get through
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🏳️🌈🖤♏
(@ChelseaPeaches) reported
I've actually had enough of the **** signal I get with @ThreeUK can't even make a phone call without it cutting out every 2 seconds or not even calling at all! 🤬
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ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878
(@lestereverton80) reported
Is @ThreeUK down????
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Julie Wilson
(@JulieWi74303676) reported
@ThreeUKSupport What's the point in having a Twitter customer service page if you can't help customers? Webchat have told me to contact finance team...how am I supposed to do that when my line has been disconnected? I don't even have incoming calls!! Ridiculous after ONE missed payment.
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John Cook
(@WatfordJC) reported
@ThreeUKSupport There were prerequisites to my agreement. I did not say "yes", and I also requested notes be added to the complaint. I wish to make a Subject Access Request for all records concerning the complaint, via social media, per my rights under the Data Protection Act 2018 (as amended).
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Afshan Din
(@Sonie2812) reported
@ThreeUK Advised by Three customer support to access, chat facility. Surprised it’s not working. Very bad customer service experience! Issue still not resolved.
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James Bailey
(@Smeeythe) reported
@ThreeUK I can’t wait until my contract is over... 2 cups and a bit of string would be an upgrade to your service
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Martin Lamprell
(@MartinLamprell) reported
@ThreeUKSupport is the app down? I have just upgraded my phone via chat but haven't recieved any confirmation emails or text messages
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John Cook
(@WatfordJC) reported
@ThreeUKSupport I've just tried, and voicemail is active. You assured me voicemail and all diverts were going to be disabled 10+ months ago as it was a prerequisite for closing my complaint. I therefore want the complain reopened and want to additionally complain about complaint resolution time.