3 (Three) outages and service status in Upper Basildon, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Upper Basildon, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Upper Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Upper Basildon, England
Latest outage, problems and issue reports in Upper Basildon and nearby locations:
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Vix Bilton (@VixBilton) reported from Reading, EnglandI used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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Vix Bilton (@VixBilton) reported from Reading, England@PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device
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Jam (@Carefree_Jam) reported from Reading, England@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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jason huntley (@gonzo2005) reported from Reading, England@ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Pete (@gonnella) reported from Woodley, England@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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Vix Bilton (@VixBilton) reported from Reading, EnglandIs anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Graham Bromham (@grahambromham) reported from Theale, England@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Neil Thompson (@NeilThompson) reported from Reading, England@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Stef Mattana (@stefmattana) reported from Reading, EnglandDear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.
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Sam Stribley (@samstrib) reported from Bramley, EnglandFirst day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️ (@smnthklly) reported from Reading, EnglandBad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Steve Masters (@AnothervoiceWB) reported from Newbury, England@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Baldwin (@Ralph_Hapschatt) reportedIf someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.
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Gary Kilroy (@Gary_Kilroy) reportedI'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!
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Mbappe's 1️⃣ hater (@SoundWavePapi) reported@LycamobileUK @iD_Mobile_UK @ThreeUK All in all next time instead of paying £26 pm for ID Mobile, I'll just put my £26+5 pm on a different provider next time and never be swindled by low prices from jokemen ever again.
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Mark Shepherd 📐📷 (@shepherdmg) reported@OldLondonW14 @ThreeUK I think they're all just as bad, reception was better in 1999.
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McTebow (@Scottish_jet_79) reported@JosefNixon @ThreeUK it’s really awful :-(
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Rhys Llwyd (@rhysllwyd) reportedUnfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.
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Steve Blair (@UniversalExile) reported@AdamBat92308251 @three @ThreeUK Yes, sorry to hear that, Adam, that’s awful.
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ojuelegba beyoncé (@mideolabanji) reported.@ThreeUK collecting £17 from me every month for terrible “unlimited” service that requires me to revert to wifi every time is crazy. i can’t wait for my contract with you lot to be over.
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Siya (@siyabuilt) reported@robj3d3 @ThreeUK worst thing, the same happened with my health insurance. I go to pay, suddenly dashboard says "no basic insurance". Literally didn't even get a msg about it. Surely this has to be illegal in some way