3 (Three) outages and service status in Upper Basildon, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Upper Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Upper Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Upper Basildon, England
The most recent 3 (Three) outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Phone | 30 days ago |
|
Reading
|
Internet | 30 days ago |
|
Reading
|
Internet | 1 month ago |
|
Reading
|
Internet | 2 months ago |
|
Didcot
|
Phone | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Upper Basildon, England
Latest outage, problems and issue reports in Upper Basildon and nearby locations:
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pete (@thetwobutchers) reported from Reading, England@ThreeUK so my wife upgraded but you sold her a new contract instead. take 2 payments each month and so far have refused to cancel the new contract and a have a debt co calling her, no words but your assistance to sort this has been disgusting.
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michael todd (@sycomike17) reported from Newbury, England@ThreeUK why is there no internet inn Newbury its been down all day
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Vix Bilton (@VixBilton) reported from Reading, England@PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device
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Jam (@Carefree_Jam) reported from Reading, England@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for £34 a month for two years and three won't step up and reassure
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Vix Bilton (@VixBilton) reported from Reading, EnglandI used to pay £10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for £45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Stef Mattana (@stefmattana) reported from Reading, EnglandDear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.
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Pete (@gonnella) reported from Woodley, England@ThreeUKSupport Customer service have sent me one, and it’s up and running.
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Andy Barr 🇬🇧🇪🇺 (@AndyBarr79) reported from Reading, England@ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.
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Jam (@Carefree_Jam) reported from Reading, England@idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Steve Masters (@AnothervoiceWB) reported from Newbury, England@benwood @ThreeUK @kestermann @shauncollins I had some real struggles getting any network coverage on @ThreeUK for a couple of days. Very hard to get anything done all weekend.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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Neil Thompson (@NeilThompson) reported from Reading, England@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Stef Mattana (@stefmattana) reported from Reading, England@ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨
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Neil Thompson (@NeilThompson) reported from Reading, England@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neha Patel (@Nehajp1) reported@ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!
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Hugh Campbell (@HughCampbell7) reported@ThreeUK impossible to get help on there website.
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Omni (@omnishredder_) reported@ThreeUK random query, after putting my current SIM in my mifi device I bought, would it be cheaper to have a SIM only for calls and texts and one purely for data or stick with the one SIM? Existing customer on SIM only roughly £30 a month
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Jono (@JonoWhoElse) reported@ThreeUKSupport Are there any issues with your mobile wifi in the north east? Keep having issues with your 5G
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Kevin Mulinga (@mulinga_kevin) reported@ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.
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Glen & Jo (@LashbrookLushes) reported@ThreeUK home broadband in BN24 absolutely useless today. Please sort it out or give me a refund #fail
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported@ThreeUKSupport when I'm on my way to/from work on the Underground, I notice everyone else’s phone seems to have internet connection, even in the tunnels, but my own keeps losing the signal. Why is that, and how can I fix it?
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Lynette Cone (@Lynette_C) reported@ThreeUK No advance notice of systems being down ALL WEEKEND, (can't even see an X post about it) so I'm now unable to purchase a Go Roam pass before I leave the UK on holiday. Not a happy Three customer.
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lauren • free palestine 🇵🇸 (@virgosick) reported@ThreeUK owe my boyfriend a refund from almost two months ago, they cancelled the order and have still yet to provide the bare minimum of service.
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Evonne O (@f1lover75) reported@ThreeUKSupport do need help to pay my bill but I am not happy about the non help..