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3 (Three)

3 (Three) outages and service status in Upper Basildon, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Upper Basildon, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Upper Basildon, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at 3 (Three)

3 (Three) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Upper Basildon, England

The most recent 3 (Three) outage reports came from the following cities: Didcot, and Tadley.

CityProblem TypeReport Time
Didcot Phone 1 month ago
Tadley Total Blackout 2 months ago
Reading Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Upper Basildon, England

Latest outage, problems and issue reports in Upper Basildon and nearby locations:

  • Carefree_Jam
    Jam (@Carefree_Jam) reported from Reading, England

    @idanknow05 @ChelseaFC @ThreeUK 😭😭😭 That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!

  • AndyBarr79
    Andy Barr πŸ‡¬πŸ‡§πŸ‡ͺπŸ‡Ί (@AndyBarr79) reported from Reading, England

    @ThreeUKSupport any chance you can pop out to RG31 and stick a temp cell up, whilst your engineers tinker about? Starting the 42nd hour since services started to flap and be unstable.

  • VixBilton
    Vix Bilton (@VixBilton) reported from Reading, England

    I used to pay Β£10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for Β£45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??

  • sycomike17
    michael todd (@sycomike17) reported from Newbury, England

    @ThreeUK why is there no internet inn Newbury its been down all day

  • smnthklly
    π‘ π‘Žπ‘šπ‘Žπ‘›π‘‘β„Žπ‘Ž ⚜️ (@smnthklly) reported from Reading, England

    Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😒

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @ThreeUKSupport Customer service have sent me one, and it’s up and running.

  • stefmattana
    Stef Mattana (@stefmattana) reported from Reading, England

    @ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me 🚨

  • NeilThompson
    Neil Thompson (@NeilThompson) reported from Reading, England

    @TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!

  • VixBilton
    Vix Bilton (@VixBilton) reported from Reading, England

    @PitirisTom @ThreeUK I'm tied into a contract but surely if I'm not happy with the service I should be able to get out? I never had a single issue on @SMARTYMobileUK at 1/4 of the cost but I needed a new device

  • stefmattana
    Stef Mattana (@stefmattana) reported from Reading, England

    Dear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. It’s unethical and I guess also against the law.

  • gonzo2005
    jason huntley (@gonzo2005) reported from Reading, England

    @ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they won’t cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****

  • reddobowen
    ☁️ Chris Reddington (@reddobowen) reported from Winnersh, England

    @ThreeUK - With the #AppleEvent iPhone announcements of eSim models, are there any updates on your eSim support? I plan to preorder to the iPhone 14 pro max, but still unclear on your plans for eSim support?

  • Nomthee_9808
    π™±πšŠπš•πšπ™±πšŠπšπšπš’πšŽπŸ‡ΏπŸ‡¦ (@Nomthee_9808) reported from Reading, England

    @ThreeUK my network is down πŸ₯΄

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please

  • VixBilton
    Vix Bilton (@VixBilton) reported from Reading, England

    Is anyone else getting absolutely no signal on @ThreeUK ? I get practically no 3g and not even any bars of normal signal in the biggest town in the UK #three #threeuk #shitsignal

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?

  • samstrib
    Sam Stribley (@samstrib) reported from Bramley, England

    First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me

  • Volunteeringace
    Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England

    @ThreeUKSupport Regret there were no options to satisfy my issue. #three

  • Nomthee_9808
    π™±πšŠπš•πšπ™±πšŠπšπšπš’πšŽπŸ‡ΏπŸ‡¦ (@Nomthee_9808) reported from Reading, England

    @ThreeUKSupport my network is down

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • AgutterMichael
    Michael Agutter (@AgutterMichael) reported

    @ThreeUKSupport please look into issues in S45 8JF area. No internet on data at all.

  • nazarbekto
    Nazarbek (@nazarbekto) reported

    @ThreeUK Hi @threeuk . Why I can’t play games and watch twitch on your internet? Why should I pay for that service? And why I can’t leave you? Worst internet in uk ((( you are very bad

  • Tushker_Gall
    β€’Tushker Gall 🐾 (@Tushker_Gall) reported

    why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

  • r_head99
    Richard (@r_head99) reported

    @ThreeUKSupport I had a 4g router for my son that he no longer uses. I want to cancel but I don’t know the 07 number to talk to customer svcs. Please help me speak to someone.

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I β€œowe” Β£190+ due to your error. Take responsibility and fix this with CRS!

  • Jonny_Milmer
    Jonny_Milmer (@Jonny_Milmer) reported

    What on earth is going on with @ThreeUK in East London. Absolutely dreadful service. Has been awful for weeks now. Time to swap to EE I think.

  • rob_welford
    Rob Welford (@rob_welford) reported

    @ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?

  • caedmon_m
    Caedmon Mullin (@caedmon_m) reported

    Hey @ThreeUK you've suspended my child's phone account, I need to contact them, your support lines are down and your AI chat has just given me a link to a dedicated bereavement support page. Are you ******* kidding me?

  • AngeloOfficial
    Angelo barbi (@AngeloOfficial) reported

    @ThreeUKSupport trying find a way cancel my sim only since contract is up but can’t find a way to do so