3 (Three) outages and service status in Upper Basildon, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Upper Basildon, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Upper Basildon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Upper Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Upper Basildon, England
The most recent 3 (Three) outage reports came from the following cities: Reading.
| City | Problem Type | Report Time |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Upper Basildon, England
Latest outage, problems and issue reports in Upper Basildon and nearby locations:
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Jam (@Carefree_Jam) reported from Reading, England@idanknow05 @ChelseaFC @ThreeUK πππ That really sucks bro. Hopefully they get a replica in the shops in Cambodia or something!
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Vix Bilton (@VixBilton) reported from Reading, EnglandI used to pay Β£10pm to @SMARTYMobileUK and always had perfect signal. I needed a new phone so switched to @ThreeUK for Β£45pm and my signal is constantly horrendous. I live in Reading not a Forrest, what's the issue!? Can I cancel my contract if I'm I happy with the service??
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Is there a team above that I can call a number where I can immediately have my issue dealt with please ?
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Pete (@gonnella) reported from Woodley, England@ThreeUKSupport Customer service have sent me one, and itβs up and running.
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Stef Mattana (@stefmattana) reported from Reading, EnglandDear @ThreeUK, your customer support people on the phone must stop asking account passwords to users as proof of ownership to get some help. Itβs unethical and I guess also against the law.
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π πππππ‘βπ βοΈ (@smnthklly) reported from Reading, EnglandBad timing @ThreeUK youβre putting my tariff price up the same month I lose my job π’
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jason huntley (@gonzo2005) reported from Reading, England@ThreeUK @SamsungUK Be aware three will rip you off have a sim only contract with unlimited everything prices went up by40% so tried cancelling but they wonβt cancel and are still charging disgraceful trouble is I stop paying I will get into trouble these big companies have you by the *****
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport @ThreeUK absolutely the most frustrating level of customer service.Clearly no customer care. Your policy not deal with matters properly in store is a shame.I have a phone that won't work a contract for Β£34 a month for two years and three won't step up and reassure
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michael todd (@sycomike17) reported from Newbury, England@ThreeUK why is the internet not working in Newbury its been down all day
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Graham Bromham (@grahambromham) reported from Theale, England@ThreeUKSupport now been cut off from Custer services twice when querying invalid early termination fees, need help!
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Jam (@Carefree_Jam) reported from Reading, England@Rubensgirlx @ChelseaFC @ThreeUK Yeah I'd be losing my ****. Wait. BY 10!?!
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Regret there were no options to satisfy my issue. #three
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π±ππππ±ππππππΏπ¦ (@Nomthee_9808) reported from Reading, England@ThreeUKSupport my network is down
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Stef Mattana (@stefmattana) reported from Reading, England@ThreeUKSupport That was asked on live chat where I headed once I ended the phone call. Not sure if it was a language barrier issue with your staff but happened twice on the phone. Be careful, @ThreeUK, that was very worrisome for me π¨
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Neil Thompson (@NeilThompson) reported from Reading, England@TheRealPapyAndy @ThreeUKSupport If only that were the case. I wonder if Three have taken onboard my suggestion to fix it and raised a Jira ticket?!
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUK despite helpful staff at your Newbury store a faulty brand new samsung phone that refuses to unlock that Samsung say should be replaced the shop won't. Customer service policy is appalling #consumerlaw says within 14 days I'm entitled. Formal complaint now.
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport Yes in my local store in Newbury..customer of 8 years or so. Very frustrated. Samsung advise there is an issue with the phone who said return it to the store. This was an upgrade.. customer service please
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Garry Poulson - Charity Expert (@Volunteeringace) reported from Newbury, England@ThreeUKSupport I have visited the store twice this morning, been on to Samsung who say there is an issue. The local store assistant put me through to your returns department who told me he couldn't help.. I have provided ID 4 times today to various people. Please have a senior person call me
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michael todd (@sycomike17) reported from Newbury, England@ThreeUK why is there no internet inn Newbury its been down all day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Siya (@siyabuilt) reported@robj3d3 @ThreeUK worst thing, the same happened with my health insurance. I go to pay, suddenly dashboard says "no basic insurance". Literally didn't even get a msg about it. Surely this has to be illegal in some way
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Adam Bateman (@AdamBat92308251) reported@UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.
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Rob Hallam (@robj3d3) reported@helloitsolly @ThreeUK @GoRoamless Thanks Olly Yeah, I don't get it either. It's a policy of theirs. They need me to fly back to the UK, use it in the UK, and then I'm good to go again and they'll unblock me. Not happening, so getting my family to help out very thankfully.
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roy pavett (@PavettRoy) reported@ThreeUK bloody awful customer service from Three. I have an account in my name but phone is used by my daughter. I have given consent for them to ALWAYS speak to my daughter regarding account SIX times (4 this morning)....and STILL they keep asking for my permission....
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Deb Hiton (@DebHiton) reported@ThreeUK Please explain how, when Iβve dropped off a device with DPD but they canβt find it, I can still be responsible for the device and subsequent non-return fee of Β£350? Iβve raised a query with your customer service team but communication from them is abysmal!
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kaz (@girlieb71) reported@ThreeUKSupport I'm a 3 customer have been for years, never had an upgrade issue until today, didn't pass the credit check ??? Who's the best to talk to about this ?
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Steve Blair (@UniversalExile) reported.@ThreeUK .@ThreeUKSupport Having been a customer for a number of year had an awful experience yesterday with your upgrade team. Including being lied to! Very disappointing and no new handset arriving. Seriously considering another provider.
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Rula Abdelrazek (@rularulz) reported@ThreeUK has worst service and reception! Terrible and not worth the money!
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Tony Gee (@tonygee1) reported@ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. Itβs getting beyond the joke.
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Sharon Lewis (@punt_sharon) reported@ThreeUKSupport Please advice who I contact regarding signal failure it has been ridiculous for a week I swear I will sue you for incompetency and stress Please advice who my solicitor rights to Because under the consumer act I am entitled to a good service or compo