3 (Three) Outage in Altofts, City and Borough of Wakefield, England

@ThreeUKSupport I needs to speak to an adviser as I have an issue with my sim only contract.

@ThreeUKSupport Basically this is only the tip of the iceberg and I have to resort to twitter to get some service. My phone cannot ring in or out after an iOS update. The phone cannot be repaired only replaced say Apple!

@ThreeUK So your three customer service in trinity Leeds is the worst I have ever come across...and then to find out I have possibly been miss sold a contract wow bring on customer service on Monday! So much for customer loyalty...

looks like @threeuk is down here in Leeds I'm on @iD_Mobile_UK and there's no mobile data although calling seems ok #ThreeDown

@ThreeUKSupport LS1. @oneplus 5. I've got friends on iPhones with the same issues..

Can't believe I have had to buy a @ThreeUK WiFi hotspot to use my phone @LUFC Come on @BTCare get the signal sorted!

@ThreeUKSupport there’s been issues in the area for over 8 weeks...

@ThreeUKSupport The network issues in LS6 4RG still haven’t been fixed when I was told 2 weeks ago they would be. Had no service since October.

@ThreeUKSupport 4g and also only have 1 bar or signal or none. in leeds and busy areas my phone just doesn’t connect at all

@ThreeUKSupport my signal is also very weak when in leeds city centre areas. LS1 4AJ

I believe O2 being down is linked to my Amazon seller app acting funny today, my Utilities company sending my an email every quarter hour or so. Even though my phone and tablet have received solid service from @ThreeUK all day so my work has been kept up because of them.

@ThreeUKSupport A bit. It’s terrible at home too though. LS175BQ

@ThreeUKSupport Not particularly. It’s been terrible for a few weeks now

@ThreeUKSupport Nope, not for over a year. It happened while on a train coming back from Bristol, I lost signal and got the roaming R badge, I turned data roaming back on (I was in Japan last week, you charge £3/MB there) and got that message.

Don’t be fooled by @ThreeUK ‘a cheap prices because they are the worst network in the ******* world

@ThreeUKSupport LS6 4RG. Have no service at all & no access to WiFi.

Awful service from @ThreeUK. Pre-ordered phone was ‘lost’ which I had to find out myself. Am told to wait for a 5 day inquiry. Meanwhile I am £100 out of pocket with no phone. Terrible first impression as a new customer.

@ThreeUKSupport simply not good enough. At no point have I turned the option off to enable calls over the allowance. I am a loyal customer and I feel sadended that I am in this situation. Can you help #makeitright ?

@ThreeUKSupport of charges forms calls are due on the next bill. I have checked online and the option to cap the bill has been turned off ! At no point have I done this. I contacted online support who have offered to to refund £40. I’ve had chance to think about this and it is...

@LauraEnnisK @ThreeUK @O2 I’m with 3 at the moment. Not had any issues with their customer service - though to be fair, other than when I switched over, I haven’t really used them.

@ThreeUKSupport Listen to the call records, reducing customers almost into tears is not great customer service

@SeanMJarvis @ThreeUK can't get a signal at @johnsmithstadia

@barrytobebarry @ThreeUKSupport Pain in back side really, my neighbours think I’m crackers doing the “find the signal dance” in the garden

@ThreeUK @ThreeUKSupport any chance you can sort our mobile signal out ? Trying to run a company here and it’s no good relying on a network with no signal. P.s, any chance of a call back from our phone call on Monday at 11.01 ??

@ThreeUKSupport Please help. I want to give you money.

@ThreeUKSupport lost signal sometime between 6 and 8pm last night. Still no signal now. Not because I have just got back from holiday as I had signal in Manchester. Restarted phone still the same. Ideas??

@ThreeUK I have a sim only contract which the minimum term was till 01 June 2018. Can you please explain why the app now says minimum term until 23 Oct 2018? I have not agreed to this. Surely now when I decide to cancel I only need to give 30 days notice.

@ThreeUKSupport The area I have problems is KY11 8RG - which is my workplace, therefore will be checking first thing...if I still have problems tomorrow I will be in contact.

@threeuk WHY IS THE 4G SO BAD RIGHT NOW! IVE BEEN TRYING FOR 15 MINUTES STRAIGHT AND EVERYTHING IS DAMN SLOW

@ThreeUKSupport No. Perhaps you haven't seen my recent correspondence re appalling signal in/around Canterbury. Your colleague suggested the opposite - dropping to 3G...

@ThreeUKSupport I lost my phone and I requested a document called "proof of usage" which I requested 7 days ago. Whenever I call the customer service number they don't help me and keep giving me fals time lines I feel let down after being a customer for 9 years

@ThreeUKSupport Still no reply but today I had a £66 bill taken out! I want to cancel!

@ThreeUKSupport if accidentally a call is made or received then cuts in thr middle because of no or poor network

@ThreeUKSupport cant receive calls because no network

@ThreeUKSupport cant make calls because there's no network

@ThreeUKSupport your network is rubbish!

@Williams_Andy_ @VodafoneUK @ThreeUK Nat uses 3. They seem to get signal where vodafone don’t and vice versa. From our experience the customer service isn’t good as they just send you in loops around a call centre in India. If you’re lucky you can get through to a helpline in Scotland and they are actually helpful.