3 (Three)

3 (Three) Outage Report in Norwich District, Norfolk, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Norwich District, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Norwich District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Norwich District, Norfolk, England 04/26/2024 05:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Norwich District, England

Latest outage, problems and issue reports in Norwich District and nearby locations:

  • CraigElliott81 Crαιg Elliott (@CraigElliott81) reported from Old Catton, England

    @ThreeUKSupport I'm having trouble sending text messages to a mobile but I can still call them, would this be down to the snow? I'm in NR6 if that helps.

  • WCulleton Wozza (@WCulleton) reported from Norwich, England

    @NeillGord @ThreeUKSupport But my iPad is Still working 🤯 Which is weird I have turned my phone off to see if that helps 🤔 but it still baffles me why isn’t it working on my iPhone or it could be my Sim card or my number has gone down technology is weird It’s one of those mysteries of the universe 🤯

  • rebeccabrenna 𝓡𝓮𝓫𝓮𝓬𝓬𝓪🍄 (@rebeccabrenna) reported from Wymondham, England

    Suggestions of a different phone network? @ThreeUK keep messing my bill date around and causing me issues. Something good with data and signal! :)

  • seanmkent Sean Kent 🏳️‍🌈 (@seanmkent) reported from Costessey, England

    @ThreeUKSupport @TheBigGayAl Your suggestion for your customer is both illegal and irresponsible. Help people out in these circumstances please.

  • Banana_Bee_x Rebecca 📸 (@Banana_Bee_x) reported from Norwich, England

    @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

  • deanthomastunes Dean Thomas (@deanthomastunes) reported from Norwich, England

    @ThreeUKSupport @GaryBusuttil That's nice. I still can't get an indoor signal at home.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @ThreeUKSupport Really poor and intermittent signal in NR4 right now :( Come on guys!

  • LyokoisGreat Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England

    @ThreeUKSupport I was not given a choice to leave since even after telling them was was running into difucltys keeping up with my bill I was offered no help then one day the phone stoped working both ways

  • LyokoisGreat Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England

    @ThreeUKSupport The proplem I was never notified the account was even closed

  • ShareenMugford Shareen Mugford (@ShareenMugford) reported from Sprowston, England

    @PetaMorrant @ThreeUK It took us about 9 months to get anything resolved with Three and unfortunately that’s only because we used the ombudsman. We also had PlusNet and they are just as bad, we use Sky now and it’s a lot better than Three

  • LyokoisGreat Jason Wyatt @2019 (@LyokoisGreat) reported from Hellesdon, England

    @ThreeUKSupport I fell into financial difficulties and I was offered no help at all to even catch up. I have a learning disability and a health condison and require a phone to keep in contact with my carer when I am out of the house.

  • CrimeTWilliams Timothy Williams (@CrimeTWilliams) reported from Norwich, England

    @ThreeUKSupport The data signal is almost non existent here (Chapelfields NR2). Thank goodness I have EE on another phone, allowing me to tweet.

  • GabonPhil Philip Lawry (@GabonPhil) reported from Norwich, England

    @ThreeUKSupport please update us on when you will support Apple Watch esim.

  • deanthomastunes Dean Thomas (@deanthomastunes) reported from Norwich, England

    @johnlw89 @ThreeUKSupport **** you. They are in breach of contract.

  • Shaun_Button_ Shaun Button (@Shaun_Button_) reported from Geldeston, England

    @ThreeUK @ThreeUKSupport after sending back the sim and writing to cancel my contract within 14 days you need to remove yourself off my credit score records

  • doctordeej David R Jefferies (@doctordeej) reported from Norwich, England

    @ThreeUKSupport I have had problems with voicemail in that I don’t get messages that I have a message for days. I a,so get numbers that do not ring. I also keep losing internet access. iPhone XS user.

  • ValsyWeis Valerie Weisenreder (@ValsyWeis) reported from Wymondham, England

    @ThreeUKSupport Oh come on. Then have your customer support contact me on email. I have given you the details of the problem. I am getting really pissed off now so please resolve.

  • ChrisSeal84 Chris Seal (@ChrisSeal84) reported from Norwich, England

    @ThreeUK @ThreeUKSupport why still no Apple Watch support? 2 years on, still no love 😢

  • deanthomastunes Dean Thomas (@deanthomastunes) reported from Norwich, England

    @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @ThreeUKSupport As professional as he was, it became evident that Three as a network have no intention of fixing the problem. I got offered £5 off a month or I could pay over £300 to buy myself out of the contract! Neither were sufficient & so it seems a deadlock letter is the only option :(

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hollandnigel Nigel Holland (@hollandnigel) reported

    @ThreeUKSupport @philbj Seeing as a Samsung watch was the first device with an #eSim back in 2016, you'd think @ThreeUK would support smart watches by now...

  • Stephen36861635 Stephen (@Stephen36861635) reported

    @threeuksupport what on earth is going on with your network its been unusable all day

  • touched1983 euan ramsay (@touched1983) reported

    @ThreeUK Wouldn’t buy anything from them, have been having really bad experience and really poor customer service. They don’t know what they are doing

  • nojdemo2 James Hoskin (@nojdemo2) reported

    @ThreeUK My wife and I gave both tried to log on to our accounts this evening. The new Android app is no longer checking for finger prints and our original passwords are not working. Also the reset password link is broken. Can you help?

  • Casper_uk Stuart Byrne (@Casper_uk) reported

    @Hedghog0 @ThreeUKSupport Good luck with that. Three do not care. Worst customer service and network coverage and they are classed as a main supplier @Three_Is_Broken

  • unlockingfpl Invincible49 (@unlockingfpl) reported

    @ThreeUK what is going on with the network, I live in SE12 and haven't had stable network for 3 days. Can't watch any champions league match today and missed the games over the weekend.

  • abbieturnbullxx Abbie Turnbull (@abbieturnbullxx) reported

    @ThreeUKSupport I have no signal at all. My partner is also on three and his phone is fine. A few months ago, three accidentally cancelled my sim without my permission, has this happened again?

  • CurtisMorton Curtis Morton (@CurtisMorton) reported

    @Jimbokav1971 @ThreeUK @ThreeUKSupport Absolutely. The hassle I went through a month ago to cancel my contract was outrageous too, to wrap it all up with a £400 charge I was told I wouldn’t incur is nothing short of scandalous.

  • Ferrari159 Lauren Fox (@Ferrari159) reported

    @ThreeUKSupport had sudden loss of network but the website is showing there are no issues in my area. Everything is fine on my account ... is there an issue in the North Lanarkshire area?

  • ASBQueen999 Ice Queenie ❄️ (@ASBQueen999) reported

    @ResponseMSC @ThreeUK @VodafoneUK Yeah I got to transfer my number over and I'm on sim only. Also worth looking into Smartie. 30gb and unlimited everything else for £10 no contact, on the three network 👍