Barclays status: access issues and outage reports

Problems in the last 24 hours in Winchmore Hill, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Winchmore Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Winchmore Hill, England

Latest outage, problems and issue reports in Winchmore Hill and nearby locations:

• 
  Adam Cannon (@adam_cannon) reported 11 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Adam Cannon (@adam_cannon) reported 15 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muhammad Rohail (@m_rohail16) reported 2 minutes ago

  @BarclaysUK Been a Barclays customer ever since I came to London but now a payment of over £10,000 is stuck somewhere between the sender bank and Barclays for OVER A MONTH now and Barclays cannot give me any written evidence??? Are you SERIOUS?!

• 
  M (@M0000000000004) reported 6 minutes ago

  @Barclays @BarclaysUK , Worse Bank Ever ! Every day Having to Call them, >5 times in last ten days or so. They block the most redisclose of payments like to your energy provider, Or you shop for an hour in a supermarket to get to checkout and they decline your card, then block it after u check balance in a machine outside, to only then when you see you have money in there struggling to understand wtf is going on, you try remove the money then it kills the card. Every one knows how embarrassing issues like huge que waiting for me and my useless plastic. Then U have to apply new card.... "We actived the touchless payment so u can use it while you wait for new card", they say. Ordered card on 11th the card never turns up but a letter from them did. and supprize supprize u can use it in all the shops touchless other than the shops you want to use it". Great work guys..... @grok what do you make of these shenanigans, do you think a bank like this is fit for purpose ?

• 
  DJ Shaan (@djshaan) reported 8 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 8 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Perfect Symmetry - 🇮🇹 Reloaded 🇬🇧 (@ReloadedPerfect) reported 10 minutes ago

  @HukAleksandra Fair enough then. I recently had massive issues with @BarclaysUK stopping all my crypto purchases to the point I just closed my account. Banking in the UK is getting too sinister in my opinion.

• 
  g (@Reaver) reported 14 minutes ago

  @BarclaysUK why am I seeing someone else’s accounts when I log in??? … very concerning

• 
  aheadless (@aheadless) reported 15 minutes ago

  Great offer for £200 to switch to @BarclaysUK ... but having been a loyal customer for over 15 years, reckon I am due a cut. Doesn't seem fair I can't get this £200 @BarclaysUKHelp ?

• 
  Tee (@nocturnallamb) reported 16 minutes ago

  @BarclaysUK your ‘message us’ link is not working on your website.

• 
  Lyric G (@lyricg20) reported 16 minutes ago

  Anyone else having issues with @Barclays @BarclaysUKHelp @BarclaysUK my balance keeps glitching. Never seen anything like it !!!

• 
  The tablet (@247SecurityManc) reported 17 minutes ago

  @BarclaysUK @Barclays Your app and phone system are not working. Please repair.