Barclays status: access issues and outage reports

Problems in the last 24 hours in Washington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  clareknowles (@clareknowles1) reported 7 minutes ago from Sunderland, England

  @BarclaysUK @BarclaysUKHelp Your App isn’t working. Code 00003

• 
  Keith Grey (@RobertG40469468) reported 20 minutes ago from Boldon Colliery, England

  @BarclaysUK @firstdirect sorry guys - no other words, the app to pay Barclaycard bill direct is utter **** To pay you need code from your debit provider Log on to that & Barclaycard logs you off their app. Never been so frustrated Shambolic Woeful Inept Wasting life to pay a bill

• 
  Paul Jukes A874036 (@UnicornRunning) reported 25 minutes ago from South Shields, England

  @barclaysuk @Brightstar Why can I not register a Garmin Venu 2 on the Tech Pack website? I've been refused manual registration as the device cannot be found. The site lists a Venu 3 which does not exist! Very poor, may look at going elsewhere if we cannot register this device.

• 
  Chris (@chrislowery007) reported 25 minutes ago from Greencroft, England

  @LikewizeRepair @BarclaysUK @TheFCA your service is so poor I cannot understand how you look after your customers ? I’ve been waiting for a call back since November !! Still no resolve to my complaint

• 
  Lindsay Kittens (@poshbird555) reported 25 minutes ago from Esh, England

  @BarclaysUK it’s impossible to verify my business details (for a community account). You haven’t told me what info you need, I work full-time Monday to Friday and your office are are 9-5 Monday-Friday. I’ve currently been on hold for 50 minutes!

• 
  Chris Quinn (@ChrisQuinnNCL) reported 27 minutes ago from Dunston, England

  The @BarclaysUK advert on @LBC adverts have one of those sounds that make me feel horrible! The broken tooth sound @mrjamesob 😓😓😓

• 
  Rockcliffe Files (@RockcliffeFiles) reported 29 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  GG (@SheiShei795) reported 33 minutes ago from Whickham, England

  @BarclaysUK Is there a problem with the app? I’ve updated it snd it wouldn’t work, then deleted and now it’s asking me to register?

• 
  GG (@SheiShei795) reported 39 minutes ago from Whickham, England

  @BarclaysUK would Barclays text to say there is a problem with your debit card and a new one is being sent out?

• 
  Conor (@OneNPlease) reported 45 minutes ago from Newcastle upon Tyne, England

  @BarclaysUK if you want me to remain a customer, stop advertising to me about buy to let mortgages. Your salivation at the profit from an industry which is driving up homelessness and the cost of living is a truly disgusting look. Making me consider alternatives.

• 
  Elizabeth Brough (@lizzyb81) reported 57 minutes ago from Newcastle upon Tyne, England

  @BarclaysUK gutted you're shutting down #Pingit in June, it's been a great tool for my mum and I. Can you reassure us that we'll still be able to send money to each other via the Barclays mobile app as easily as we have been doing?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Whine Alot (@j_w_holland) reported 3 minutes ago

  My god, @BarclaysUK fraud help desk cuts you off as soon as you get through to an operator.......not good enough!

• 
  Tom Leaman (@tomleaman53) reported 9 minutes ago

  @BarclaysUK help please

• 
  Nicola Wenman (@nicolawenman) reported 10 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  Bill (@JetSetBilly) reported 12 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  J (@Justin187421) reported 14 minutes ago

  @BarclaysUK @barclays Dealing with your Barclay card customer service is a nightmare. Still waitng on an over payment of 900 pounds. Apparently customer service representative hasn't done a refund request despite saying she had

• 
  Mister Polly (@AlgernonSea) reported 16 minutes ago

  @BarclaysUK My Barclays App greeting has changed but it wasn't done by me. I contacted Barclays help and they said I should update the app. However it seems I already have the latest version of the app. Any suggestions?

• 
  Marc A. Young (@MarcAYoung) reported 19 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.

• 
  Jordan (@JJMullineux) reported 22 minutes ago

  @BarclaysUK your app is terrible and staff on phone worse. Not working whilst trying to sort out new mortgage rate. Not impressed

• 
  John F Irwin 🐝 (@JohnFIrwin) reported 25 minutes ago

  @HalifaxBank pretty poor message service on you App! I asked a question FIVE hours ago, U didn’t get anyone to respond so closed down my question. Yet @BarclaysUK answered my App Message by a human in Seconds!! #Halifax if you’re closing branches improve your app human service!

• 
  Stephen gray (@Grays85) reported 26 minutes ago

  @BarclaysUK how do you get help with accounts?