Barclays status: access issues and outage reports

Problems in the last 24 hours in Washington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  GG (@SheiShei795) reported 14 minutes ago from Whickham, England

  @BarclaysUK would Barclays text to say there is a problem with your debit card and a new one is being sent out?

• 
  Rockcliffe Files (@RockcliffeFiles) reported 24 minutes ago from Whitley Bay, England

  Hello @BarclaysUK, phoned you for ten successive days and it’s an hour long queue, been into branch, you can’t sort the issue, tried chat via the app, you don’t talk mortgages on the app. You are beginning to reach peak Virgin Media for incompetence, I’m sorry, this is appalling.

• 
  Chris (@chrislowery007) reported 32 minutes ago from Greencroft, England

  @LikewizeRepair @BarclaysUK @TheFCA your service is so poor I cannot understand how you look after your customers ? I’ve been waiting for a call back since November !! Still no resolve to my complaint

• 
  Conor (@OneNPlease) reported 34 minutes ago from Newcastle upon Tyne, England

  @BarclaysUK if you want me to remain a customer, stop advertising to me about buy to let mortgages. Your salivation at the profit from an industry which is driving up homelessness and the cost of living is a truly disgusting look. Making me consider alternatives.

• 
  Chris Quinn (@ChrisQuinnNCL) reported 35 minutes ago from Dunston, England

  The @BarclaysUK advert on @LBC adverts have one of those sounds that make me feel horrible! The broken tooth sound @mrjamesob 😓😓😓

• 
  Lindsay Kittens (@poshbird555) reported 41 minutes ago from Esh, England

  @BarclaysUK it’s impossible to verify my business details (for a community account). You haven’t told me what info you need, I work full-time Monday to Friday and your office are are 9-5 Monday-Friday. I’ve currently been on hold for 50 minutes!

• 
  clareknowles (@clareknowles1) reported 42 minutes ago from Sunderland, England

  @BarclaysUK @BarclaysUKHelp Your App isn’t working. Code 00003

• 
  Paul Jukes A874036 (@UnicornRunning) reported 42 minutes ago from South Shields, England

  @barclaysuk @Brightstar Why can I not register a Garmin Venu 2 on the Tech Pack website? I've been refused manual registration as the device cannot be found. The site lists a Venu 3 which does not exist! Very poor, may look at going elsewhere if we cannot register this device.

• 
  GG (@SheiShei795) reported 43 minutes ago from Whickham, England

  @BarclaysUK Is there a problem with the app? I’ve updated it snd it wouldn’t work, then deleted and now it’s asking me to register?

• 
  Elizabeth Brough (@lizzyb81) reported 46 minutes ago from Newcastle upon Tyne, England

  @BarclaysUK gutted you're shutting down #Pingit in June, it's been a great tool for my mum and I. Can you reassure us that we'll still be able to send money to each other via the Barclays mobile app as easily as we have been doing?

• 
  Keith Grey (@RobertG40469468) reported 59 minutes ago from Boldon Colliery, England

  @BarclaysUK @firstdirect sorry guys - no other words, the app to pay Barclaycard bill direct is utter **** To pay you need code from your debit provider Log on to that & Barclaycard logs you off their app. Never been so frustrated Shambolic Woeful Inept Wasting life to pay a bill

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christine (@cuttstweeted) reported 5 minutes ago

  @Barclays @BarclaysUK I’m a bit concerned my pin hasn’t arrived. How do I contact you please to sort this as when I click I don’t know my pin, it tells me to log in online to get it instantly and doesn’t work?

• 
  What is it the braids (@MavyMave) reported 6 minutes ago

  Damn @LloydsBank now have a £500 bank switch offer on their premier account. I already am a premier customer and certain I have done a bank switch already since Jan 2023. Did @BarclaysUK switch a few months ago and got £400.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 7 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  🌸 EMMA 🌸 (@EmmaaAsh) reported 13 minutes ago

  @BarclaysUK Is there currently an issue with making credit card payments via the app? Keep getting message “payment failed”.

• 
  Chris Furneaux (@cfurneaux) reported 14 minutes ago

  @BarclaysUK Recent Barclays premier customer, as my credit card didn’t work I was forced to use my Barclays debit card for a hold on a deposit for 2 rental cars. Over £30 for the hold and then removal of the hold x 2. Over £120. Tell me why I would continue to bank with Barclays?

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 15 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help

• 
  Bill (@JetSetBilly) reported 18 minutes ago

  @BarclaysUK Is there a problem with your website? I cannot view my transactions via online banking.

• 
  charlie stone (@charlie81389135) reported 19 minutes ago

  @BarclaysUK hi, I need to get a refund and have been asked for an IBAN and a SWIFT code,can you help me? Thanks

• 
  b (@manicbandito) reported 20 minutes ago

  imagine @BarclaysUK block all payment approvals when bts tickets go on sale, coincidence i think not

• 
  Richard Hughes (@f1blades) reported 21 minutes ago

  @BarclaysUK how do I contact yourselves as I cannot use the phone. The website says use the Barclays chat, this doesn't work as the app says Chat is not available. I just want to know when I will get the switch offer?