Barclays status: access issues and outage reports

Problems in the last 24 hours in Stanmore, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Stanmore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Stanmore, England

Latest outage, problems and issue reports in Stanmore and nearby locations:

• 
  Adam Cannon (@adam_cannon) reported 2 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  DLAP Group (@DLAPgroup) reported 23 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Le Bête de Londres. (@BastieVelo) reported 37 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  Valdis Bičevskis (@DifferentEndz) reported 44 minutes ago from Ealing, England

  @BarclaysUK why did you suspend transfers with binance but not other exchanges if you are “protecting our funds”? Binance got insurance on funds, if anything, they are the safest exchange to buy crypto, yet you crack down on it. Hope everyone does the right move and switch banks!

• 
  Adam Cannon (@adam_cannon) reported 51 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Gaël (He/His) (@GaelCombettes) reported 54 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grapefruit&ambers (@Mrslostand837) reported 5 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  Kris 🇵🇸 (@Mcfckris21) reported 8 minutes ago

  @BarclaysUK I need help getting my pin, I’ve been locked out the app, trying to get back in but I don’t know my pin and I need get into my account today

• 
  What is it the braids (@MavyMave) reported 14 minutes ago

  Damn @LloydsBank now have a £500 bank switch offer on their premier account. I already am a premier customer and certain I have done a bank switch already since Jan 2023. Did @BarclaysUK switch a few months ago and got £400.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 16 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Mason Dixon Autistic (@MasonDAutistic) reported 20 minutes ago

  @BarclaysUK I no longer wish to be a customer

• 
  1618cc™/3 (@RomeoXrayBravo) reported 23 minutes ago

  You'd expect the scammers at @BarclaysUK / @Barclaycard to know when a customer logs into their account and cancels a direct debit, wouldn't you? Nope, their system delays it. So when you set a new one up the same day, the delay CANCELS your new one. Default payment attempt.

• 
  ANDREW HENDERSON (@AHende1006) reported 24 minutes ago

  @BarclaysUK trying to access an account but it has vanished. Message feature not working online and regular phone lines do not work at weekends. Disappointing service

• 
  TJ (@teejwxm) reported 27 minutes ago

  @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.

• 
  Lee (@LeeCraddock12) reported 27 minutes ago

  @JeniWilson8 @BarclaysUK They told me it was an internal e-mail address and a probable staff error. I put in false information and security answers and managed to set up a secure @Barclays e-mail mailbox. I have now made a complaint which has not yet been resolved. The message is actually about the migration of the legacy e-mail accounts to a new system. Pretty boring really and only of interest to a financial intermediary.

• 
  Andy ▶️/HanSolosTV (@HanSolosTV) reported 27 minutes ago

  @BarclaysUK I'm unable to see my barclaycard on the app, are you aware of any issues?