Barclays status: access issues and outage reports

Problems in the last 24 hours in Stanmore, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Stanmore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Stanmore, England

Latest outage, problems and issue reports in Stanmore and nearby locations:

• 
  Adam Cannon (@adam_cannon) reported 9 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Valdis Bičevskis (@DifferentEndz) reported 13 minutes ago from Ealing, England

  @BarclaysUK why did you suspend transfers with binance but not other exchanges if you are “protecting our funds”? Binance got insurance on funds, if anything, they are the safest exchange to buy crypto, yet you crack down on it. Hope everyone does the right move and switch banks!

• 
  Adam Cannon (@adam_cannon) reported 29 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Gaël (He/His) (@GaelCombettes) reported 53 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  DLAP Group (@DLAPgroup) reported 56 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Le Bête de Londres. (@BastieVelo) reported 58 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anirban Bhattacharya (@fixed2see) reported 7 minutes ago

  Hi @BarclaysUK I opened a Student Account (Ac: 73150445) with Barclays UK in August 2019. I left UK in June-2020 amidst Covid and no longer have access to the account or the linked UK mobile number. Despite my mails, the account has not been closed. Please close the account ASAP

• 
  Brucie Bonus (@deanoforsyth) reported 11 minutes ago

  @BarclaysUK any chat function for complaints as your phone lines are terrible

• 
  Andy Springer (@andyspringer16) reported 15 minutes ago

  @BarclaysUK your app refuses to let me log in. Error code 00002.

• 
  Richard Hughes (@f1blades) reported 16 minutes ago

  @BarclaysUK how do I contact yourselves as I cannot use the phone. The website says use the Barclays chat, this doesn't work as the app says Chat is not available. I just want to know when I will get the switch offer?

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 17 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  Ben Williams 🇺🇦🇬🇪 (@bpwilliams72) reported 18 minutes ago

  Shocking customer service @BarclaysUK but then what should I expect? I have only banked with you for 37 years. Time to switch fully to Starling?

• 
  AT (@Truemana3388) reported 20 minutes ago

  @BarclaysUK @HomeOfCricket What about the abysmal design of a totally BLACK debit card? Yes I know you can ask for a high visibility card but who on earth commissioned a BLACK card that sits in BLACK wallets and purses. Good luck finding it in a dark pub or club if you drop it. Shocking customer disregard

• 
  TJ (@teejwxm) reported 20 minutes ago

  Hey @BarclaysUK I’m trying to access my credit card account. I keep getting a technical error when uploading my passport and facial recognition video.

• 
  Robert KELLY (@RobertK66429609) reported 23 minutes ago

  @BarclaysUK can you please confirm when I can speak to a human on the app chat? It has been down for weeks and I need to close a fixed savings accunt that you automaticaly set up without my authorisation at the maturity i of a previous fixed term savings account.

• 
  Sméagol (@Smeago126) reported 26 minutes ago

  @BarclaysUK @Metal_Rebel Hello. I require some help, but your DMs are closed. Could it be open for me to send my message through please.