Barclays outage reports in Kensington, England

Problems in the last 24 hours in Kensington, England

Barclays signals over the past 24 hours, with local activity from Kensington, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Barclays Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

• 
  Adam Cannon (@adam_cannon) reported 3 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Adam Cannon (@adam_cannon) reported 7 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Spencer HC Juniors (@SpencerHCJrs) reported 20 minutes ago from Wandsworth, England

  @Barclays we sent request on 12 Sept asking for a letter confirming ownership of our account. Without it we can’t collect payments from our members and as a grassroots community club we desperately need to be able to do this. Please can someone help? @BarclaysUK @BarclaysUKHelp

• 
  Anthony Walters (@anthonywpolicy) reported 27 minutes ago from Camberwell, England

  @BarclaysUK @BarclaysUKHelp been a customer since the 1990s and have several accounts with you. For months I have been trying to close one dormant account. I have followed your instructions, made calls, sent letters, ID etc. But a/c still sits open - why? Time to switch banks?

• 
  Matthew Jacks (@matt_jacks) reported 35 minutes ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

• 
  Mazza (@mariorgi) reported 37 minutes ago from Hounslow, England

  Absolutely unacceptable service at #Hounslow #Barclays bank. Long queue and only 2 machines able to accept deposits. @BarclaysUK

• 
  Valdis Bičevskis (@DifferentEndz) reported 45 minutes ago from Ealing, England

  @BarclaysUK why did you suspend transfers with binance but not other exchanges if you are “protecting our funds”? Binance got insurance on funds, if anything, they are the safest exchange to buy crypto, yet you crack down on it. Hope everyone does the right move and switch banks!

• 
  Dan Barker (@DanPBarker) reported 46 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  anne james (@annejam80747133) reported 47 minutes ago from London, England

  As a @BarclaysUK customer, I call on Barclays to stop bankrolling the destruction of our planet. Phase out fossil fuel funding now!

• 
  Tony Smith (@TonySmi15668642) reported 49 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 53 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl Jeffries (@JeffriesKa42983) reported 4 minutes ago

  @BarclaysUK so when you been the App it’s not working again, shocking

• 
  mark brimblecombe (@markbrimblecom1) reported 4 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  Gareth Grier (@gareth_grier) reported 5 minutes ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

• 
  Roger Mc Monagle (@RogerMcMonagle) reported 9 minutes ago

  @BrentHarrowPSC @BarclaysUK @PSCupdates Barclays have always been on the wrong side of these issues. Massive supporters of the apartheid regime in South Africa.

• 
  Storm Emperor (@TheStormEmperor) reported 9 minutes ago

  @BarclaysUK @Thetruth_1971 I have the same problem! Every time I log in to the banking app I get a stupid App Terms page appearing that can’t be agreed to or closed or removed! Makes the app completely unusable!!

• 
  Izzy Wildheart . Artist ☮️ (@Izzywildheart) reported 10 minutes ago

  @BarclaysUK @HomeOfCricket Since you say your closing down online banking and any banks near us are closed down what does one do if they haven’t got a smart phone?

• 
  Andrew Kinsella (@AndrewK25456644) reported 11 minutes ago

  @BarclaysUK why is Barclays customer service so appalling

• 
  Nugpep (@nugpep) reported 12 minutes ago

  @BarclaysUK Hi Barclays, why have you removed the memorable phrase from the sign on screen to your app and made the whole page look different without any warning. I had to find out about it by googling as I thought my phone had been hacked. It's pretty poor service actually

• 
  Dee ♓️🌸 (@dalomkid) reported 14 minutes ago

  @BarclaysUK @BarclaysUKHelp how do I make a complaint?! Your customer service is awful!

• 
  Conor Davis (@conord1994) reported 15 minutes ago

  @BarclaysUK how do I access live chat? Says unavailable