Barclays status: access issues and outage reports

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MoyraCosNutrition (@MoyraCosgrove) reported 6 minutes ago

  Disappointing @BarclaysUK Cust Serv - didn’t know @MartinSLewis current account switch rewards & could not answer basic Q’s about the app. Questionable training? Hmm. Off putting for a potential switch customer (gone elsewhere)

• 
  MarkW (@MarkW909) reported 7 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  grapefruit&ambers (@Mrslostand837) reported 7 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  mark brimblecombe (@markbrimblecom1) reported 7 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  h (@HusseinKhalid_) reported 9 minutes ago

  Genuinely never experienced a customer experience or service as bad as @LikewizeRepair @BarclaysUK @BarclaysUKHelp

• 
  Max (@maxwaa) reported 10 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  DJ Shaan (@djshaan) reported 19 minutes ago

  @BarclaysUK I need help recovering an old account of mine, been hard to find a contact. help out!

• 
  Phillip Garrett (@phillgar1) reported 21 minutes ago

  @tiggerhw72 @BarclaysUK @Barclays Frustrating! You might want to try contacting Barclays' customer support directly, either by phone or through their website's live chat, to get help with deleting payees. They should be able to guide you through the process or do it for you.

• 
  What is it the braids (@MavyMave) reported 23 minutes ago

  Damn @LloydsBank now have a £500 bank switch offer on their premier account. I already am a premier customer and certain I have done a bank switch already since Jan 2023. Did @BarclaysUK switch a few months ago and got £400.

• 
  Liz Marshall 🌈 (@The_LizMarshall) reported 25 minutes ago

  @BarclaysUK Hi, because we don't have a bank locally now would it be okay if I took someone else's bank card to the nearest branch, along with a cheque, for it to be put into their account to save them the journey? Thanks in advance for your help