Barclays status: access issues and outage reports

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  derek monroe (@derekmonroe16) reported 5 minutes ago

  @Barclays @BarclaysUK @derekmonroe16 Today is the first time in my existence on this planet when I spoke with the bank (Barclays USA) customer service in the Philippines (outsourced to a 3rd party vendor) where the representative was either high or drunk. I closed the account.

• 
  Andy Drysdale (@andysdrysdale) reported 10 minutes ago

  @BarclaysUK - Hi, I just received the following message, is it a scam? Hi, we've found an issue with your debit card, so we've sent you a replacement. Your old card won't work after 28 days, or as soon as you use your new one.

• 
  Mat (@lotharmat) reported 11 minutes ago

  @rcgarage280328 I've also had a good experience of @BarclaysUK customer services recently with a dispute due to incorrect payment details sent. Very impressed!

• 
  Greedychops (@LottieMoore) reported 12 minutes ago

  @BarclaysUK - PLEASE HELP. I’m continuously sent text about an account statement and get emails occasionally. I thought I’d closed all my accounts with you years ago. I’ve not used you since I was about 16 (I’m 40 now) I can’t call you as I don’t to my knowledge have an account!

• 
  M (@KlaxonDelight) reported 15 minutes ago

  @BarclaysUKHelp You’ve lost a high net worth customer because you’ve made it progressively more difficult for her to bank with you. Just spoke to my father in law who switched from @barclaysuk to @AskNationwide. He was also totally dismayed by how rubbish you’ve become.

• 
  Steve (@Wakey1234) reported 16 minutes ago

  @Barclays @BarclaysUK You've manged to, somehow, make the AI Chat on your App even worse. You are the most pathetic useless non Bank I have ever seen. You are a Disgrace to the Industry and Mankind. Should be shut down and everyone sacked.

• 
  Lola (Was Pebbles) (@Meerkat8Jh) reported 17 minutes ago

  @BarclaysUK - Hi Team I need some help with a mortgage I had with Woolwich before you bought them out. I live abroad - so I would really appreciate some help & support via Internet/email/phone calls. Hopefully you'll find the time to reply & I can get an answer to a question.

• 
  Guy Williams (@Piglet0080) reported 17 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

• 
  MarkW (@MarkW909) reported 18 minutes ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Vogelhampton (@vogelhampton) reported 18 minutes ago

  @BarclaysUK Hi. I need to withdraw £3,000 cash. The website says "If you want to withdraw over £2,000, please give us 24 hours’ notice so we can make sure the money’s ready for you to collect" but branch phone numbers aren't provided. Who should I contact? Thanks