Barclays status: access issues and outage reports

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarkW (@MarkW909) reported 55 seconds ago

  @BarclaysUK WTF? Opened an account in the App yesterday, now I can't access the app, or online banking. Keeps asking me for information I don't have, & I've got no idea if the information is being posted to me. Also got no idea if a Debit card is on the way! No communications...

• 
  Jimbalimbodimbo (@jimbalimbodimbo) reported 2 minutes ago

  @BarclaysUK I am overseas and need help with my card urgently. I am unable to call Barclays. Some transactions have been made on my card which I need cleared from Barclays - it’s pending. Please help. I’ve tried live chat, calling & nothing is working.

• 
  SpiritRetro (@ShinzuiRetro) reported 2 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  WallyBingBang-1215 (@ChiefSeattle14) reported 5 minutes ago

  @BarclaysUK I contacted Barclays to repay an old loan of £5k. I do not have an account or sort code. I said can you use my name, address, DOB,to identify me. He said I need the ac + sort code or I can’t help you. I said “do you want your money or not” Get stuffed Barclays 😡

• 
  Gareth Grier (@gareth_grier) reported 6 minutes ago

  .@BarclaysUK it seems impossible to get anyone to answer anything or deal with a complaint.

• 
  grapefruit&ambers (@Mrslostand837) reported 12 minutes ago

  Anyone else having issues with @BarclaysUK @BarclaysUKHelp I went to my app to check my bank did my Face ID asked for my passcode I did that. It loaded my account then kicked me out and said I’m not registered. I just had to register again!

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 13 minutes ago

  I honestly can't believe how **** @BarclaysUK app is. I've literally used my pin code - supplied via app - once. We live in an era of contactless payments. So | forget my login a few times due to muscle memory and general lack of focus and it needs my pin to access the app again. Which they need to send in the post. So anybody could access my account in the meantime and I wouldn't have a clue. If it wasn't such a **** on (Switch Account Guarantee is ****) I'd just go back to Lloyds.

• 
  Chris (@CN_Edwards) reported 14 minutes ago

  @BarclaysUK how long is your app going to be messed up? Doesn’t show me all transactions when I click through & also get an error code when I try and see my own cards in app. Been like it for ages!

• 
  Guy Williams (@Piglet0080) reported 20 minutes ago

  @BarclaysUK Are there any human beings still working at Barclay? 12 calls of over 5 minutes each, hanging on to the phone an nobody answers. These numbers were given to me on e mail by Barclays. Customer service? Non existent.

• 
  Stephen gray (@Grays85) reported 20 minutes ago

  @BarclaysUK how do you get help with accounts?