Barclays status: access issues and outage reports

Problems in the last 24 hours in Harlesden, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Harlesden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Harlesden, England

Latest outage, problems and issue reports in Harlesden and nearby locations:

• 
  Valdis Bičevskis (@DifferentEndz) reported 23 minutes ago from Ealing, England

  @BarclaysUK why did you suspend transfers with binance but not other exchanges if you are “protecting our funds”? Binance got insurance on funds, if anything, they are the safest exchange to buy crypto, yet you crack down on it. Hope everyone does the right move and switch banks!

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 2 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Sunil (@sy0076089) reported 4 minutes ago

  @Barclays @BarclaysUK fund transfer not working?

• 
  Lewis Brown (@LewisBrown1993) reported 4 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  mark brimblecombe (@markbrimblecom1) reported 5 minutes ago

  @Barclays I’ve banked with @BarclaysUK since I was 15 — 43 years without ever being overdrawn or causing a problem. I recently received a notice that my account will be closed because I now currently live overseas. I still hold a British passport, pay UK bills, and plan to return home regularly , and intend to retire in the UK. I completely understand compliance rules, but this feels harsh after four decades of loyalty. Has anyone else experienced this? Is this now common practice for British expats? Feels like loyalty no longer counts for much in modern banking.

• 
  Steve (@Wakey1234) reported 7 minutes ago

  @Barclays @BarclaysUK Why do you block payments from a Company but let other larger ones go through? It should be the other way round you utter 🤡.

• 
  Tonyh (@tonyhodgson64) reported 8 minutes ago

  @RachaelMillett2 @Barclays @BarclaysUK Agree with you rachel. Terrible app update.

• 
  Michael Lotz (@MikeLotz03) reported 13 minutes ago

  @BarclaysUK is your pay in a cheque via the app not working currently

• 
  Nicola Wenman (@nicolawenman) reported 14 minutes ago

  @BarclaysUK I am trying to chat to help but can’t get thru to anyone. Online chat and app constantly not working. I need some assistance please. Thank you.

• 
  D.Papadimitriou (@dimitriskp) reported 15 minutes ago

  Shambolic customer service from @BarclaysUK beware! My wallet was stolen and it took me ages to get through the robotic system then wait another 30 minutes to report the theft. Is it so much to ask to have a dedicated line for emergencies? What if my phone was stolen as well?

• 
  Ben Williams 🇺🇦🇬🇪 (@bpwilliams72) reported 17 minutes ago

  Shocking customer service @BarclaysUK but then what should I expect? I have only banked with you for 37 years. Time to switch fully to Starling?