Barclays status: access issues and outage reports

Problems in the last 24 hours in Edgware, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Edgware, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Edgware, England

Latest outage, problems and issue reports in Edgware and nearby locations:

• 
  Valdis Bičevskis (@DifferentEndz) reported 8 minutes ago from Ealing, England

  @BarclaysUK why did you suspend transfers with binance but not other exchanges if you are “protecting our funds”? Binance got insurance on funds, if anything, they are the safest exchange to buy crypto, yet you crack down on it. Hope everyone does the right move and switch banks!

• 
  Gaël (He/His) (@GaelCombettes) reported 20 minutes ago from London Colney, England

  @BarclaysUK Hi @Barclays, I am a Premier Account client and have tried during last 3 months to increase my credit card limit. Yes, 3 MONTHS !!! The app is not working. I call and they asked me to do it on the app. What a poor service.

• 
  Adam Cannon (@adam_cannon) reported 44 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Le Bête de Londres. (@BastieVelo) reported 44 minutes ago from London Colney, England

  @BarclaysUK hey I can’t access my statements. Something to do with changes sort codes. It’s a business account. I need them for my VAT return. Help!

• 
  DLAP Group (@DLAPgroup) reported 44 minutes ago from London Colney, England

  Abysmal service from @BarclaysUK @BarclaysUKHelp @Barclays The Business banking service is terrible. Unable to get any help from anyone.

• 
  Adam Cannon (@adam_cannon) reported 48 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 9 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  Michael Wilton (@AstroMikeW) reported 10 minutes ago

  @BarclaysUK Can't switch to barclays because of having a middle name that doesn't fit on drivers licence! Branch not open Saturday. What ever happened to scan and send? You've lost a potential Premier customer!

• 
  SpiritRetro (@ShinzuiRetro) reported 11 minutes ago

  @BarclaysUK i need help and for some reason i cna only do it via phone... which i cant do as my phones broken, PLEASE HELP ME

• 
  TJ (@teejwxm) reported 11 minutes ago

  @BarclaysUK hi, I’m trying to access my credit card account but I don’t know my pin.

• 
  Top Gnu (@TopGnu) reported 12 minutes ago

  @BarclaysUK your app's broken. The Ts and Cs open automatically on login but then there's no button to dismiss them. So it's impossible to use the app at all. This is in iOS.

• 
  nicolabanfoiegras BSc (Hons) PGCE Level 7 ED (@nicolamacdona38) reported 13 minutes ago

  @BarclaysUK @HomeOfCricket ust found out you allow MBR to bank with you. They breed Beagles to be tortured in labs abroad. Are you sure you want to help people like this?

• 
  Max (@maxwaa) reported 16 minutes ago

  Can honestly say @BarclaysUK customer service is way way below the service I got from @HSBC_UK utterly mind blowing how bad.

• 
  Justin Etheridge (@etheridge999) reported 17 minutes ago

  @BarclaysUK @BarclaysNews Board oversight matters. A titanium screw snapped after 8 months. I paid £2,000 under protest. @Barclaycard refuse my Section 75 claim using legally incorrect reasoning. Their own final response admits service failures. This deserves scrutiny.

• 
  Litstable (@Litstable) reported 18 minutes ago

  @BarclaysUK 3 x fraudulent looking charges have appeared on our business account overnight. This is not the first time in the past year. Do you have any fraud protection at all? Or is it open season? Reaching you is deliberately difficult. Some “service” 🙄 👎🏻

• 
  1618cc™/3 (@RomeoXrayBravo) reported 19 minutes ago

  I can confirm that @Barclaycard @BarclaysUK are in bed with the Financial Ombudsman Service @financialombuds The scammers at Barclays will WITHHOLD information about how you used their website, and the FOS won't press them for evidence. #Barclays trade with impunity.