Barclays status: access issues and outage reports

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Barclays reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Barclays Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Tony Smith (@TonySmi15668642) reported 28 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

• 
  Dan Barker (@DanPBarker) reported 38 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  Anthony Walters (@anthonywpolicy) reported 53 minutes ago from Camberwell, England

  @BarclaysUK @BarclaysUKHelp been a customer since the 1990s and have several accounts with you. For months I have been trying to close one dormant account. I have followed your instructions, made calls, sent letters, ID etc. But a/c still sits open - why? Time to switch banks?

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Springer (@andyspringer16) reported 6 minutes ago

  @BarclaysUK your app refuses to let me log in. Error code 00002.

• 
  Dee ♓️🌸 (@dalomkid) reported 8 minutes ago

  @BarclaysUK @BarclaysUKHelp how do I make a complaint?! Your customer service is awful!

• 
  LordCrypto (@LordCrypto1111) reported 11 minutes ago

  @Vamtoperion @Barclays @BarclaysUK They done that to me last month and closed my account. Didn’t even let me switch to another bank. So had to do all my direct debits manually to another new bank. They are using AI to track accounts and if you put cash in they say it’s money laundering. It’s all bull ****!

• 
  charlie stone (@charlie81389135) reported 17 minutes ago

  @BarclaysUK hi, I need to get a refund and have been asked for an IBAN and a SWIFT code,can you help me? Thanks

• 
  Ben Pay (@bpay12) reported 17 minutes ago

  @BarclaysUK I need to make sure a standing order is cancelled that might come out tomorrow but can’t talk to anyone online or on the phone . Help?!

• 
  Jillian Dawn Clarkson🔥🔥 (@JillianDawnClar) reported 20 minutes ago

  i have a problem i lost my card the other day after shopping at my local supermarket and although you have emailed to say you have posted my newcard out to me as a pensioner with health problems is there any alternative for me to get some money out to keep me going until my new card arrives other than going into town which will be difficult for me practically to get to my local branch? @BarclaysUK

• 
  gillian mary (@gillianwyatt601) reported 21 minutes ago

  @BarclaysUK NO... that is not working either!! 🤔🤨🙄

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 21 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  ♦️7=🍺 Paul Gipson (@thebeercard) reported 22 minutes ago

  @BarclaysUK The csv download of transactions from my Barclaycard account using the Barclays online banking truncates the pennies making it useless. For example, a transaction of £10.56 will be £10.00 in the downloaded file. Is this a known issue?

• 
  Marc A. Young (@MarcAYoung) reported 24 minutes ago

  Hello @BarclaysUK your new app update sucks. You can no longer see what your balance was after each transaction. You make it almost impossible for customers to send feedback, so sending a message here.