Is Barclays down in Acton, England?

Problems in the last 24 hours in Acton, England

Barclays signals over the past 24 hours, with local activity from Acton, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Barclays Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

• 
  Matthew Jacks (@matt_jacks) reported 23 seconds ago from Richmond, England

  @BarclaysUK Just been kicked off a call following a 100min wait, this was my second attempt today and my 5/6th over the last two weeks!!! Please help me make contact, and answer my very simple question.

• 
  Tony Smith (@TonySmi15668642) reported 20 minutes ago from Lambeth, England

  @BarclaysUK your full of nothing but bull **** some ones hidding some think if you have nothing to hide tell your md to come on live TV and talk to me face to face u have not got a fraud team just a bunch of cowboys that call them self the fraud team no proper investigation open

• 
  Valdis Bičevskis (@DifferentEndz) reported 21 minutes ago from Ealing, England

  @BarclaysUK why did you suspend transfers with binance but not other exchanges if you are “protecting our funds”? Binance got insurance on funds, if anything, they are the safest exchange to buy crypto, yet you crack down on it. Hope everyone does the right move and switch banks!

• 
  Adam Cannon (@adam_cannon) reported 25 minutes ago from Barnet, England

  Eventually answered after 1hr 17 mins on hold. Then received a further call at 2020’ rang once and u left a message. Immediately tried to return the call as requested but the office was closed!!! This is impossible @BarclaysUK

• 
  Adam Cannon (@adam_cannon) reported 30 minutes ago from Barnet, England

  And now 50 mins. I don’t get how @BarclaysUK call this a customer service team or service when no one answers, you are left on hold interminably and there is no time expectation management. At the beginning of the call, the message said the wait was 5/10 mins …

• 
  Chris ⭐️⭐️ (@ChrisSharps) reported 38 minutes ago from Kingston upon Thames, England

  @BarclaysUK @BarclaysUKHelp hey, just out of curiosity when are you going to start mortgage appointments in branch again? As the current system is absolutely terrible and not being able to see someone face to face is seriously putting me off keeping my mortgage with you.

• 
  Anthony Walters (@anthonywpolicy) reported 39 minutes ago from Camberwell, England

  @BarclaysUK @BarclaysUKHelp been a customer since the 1990s and have several accounts with you. For months I have been trying to close one dormant account. I have followed your instructions, made calls, sent letters, ID etc. But a/c still sits open - why? Time to switch banks?

• 
  Spencer HC Juniors (@SpencerHCJrs) reported 39 minutes ago from Wandsworth, England

  @Barclays we sent request on 12 Sept asking for a letter confirming ownership of our account. Without it we can’t collect payments from our members and as a grassroots community club we desperately need to be able to do this. Please can someone help? @BarclaysUK @BarclaysUKHelp

• 
  anne james (@annejam80747133) reported 52 minutes ago from London, England

  As a @BarclaysUK customer, I call on Barclays to stop bankrolling the destruction of our planet. Phase out fossil fuel funding now!

• 
  Dan Barker (@DanPBarker) reported 57 minutes ago from Croydon, England

  @Barclays @BarclaysUK @BarclaysBizChat so staff member now on phone for 30 minutes. Is this really the service you expect customers to receive and also your staff.

• 
  Mazza (@mariorgi) reported 58 minutes ago from Hounslow, England

  Absolutely unacceptable service at #Hounslow #Barclays bank. Long queue and only 2 machines able to accept deposits. @BarclaysUK

Barclays Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thunder (@cider_mad) reported 6 minutes ago

  @BarclaysUK someone needs to read the inbox not happy 😡 and surprise surprise ur ‘message us’ on the app is not working

• 
  Gina (@BlondeTalksSkin) reported 7 minutes ago

  @BarclaysUK I can't log into my account online to view my new mortgage because it wants me to use PINsentry, but I don't have a PINSentry device and there is no PINsentry option in my app despite your help page stating there should be. How can I get access to my online account?

• 
  Lewis Brown (@LewisBrown1993) reported 7 minutes ago

  @BarclaysUK is your chat service down? As doesn’t appear I am able to speak to an agent

• 
  Andrhu (@ALivMusico) reported 8 minutes ago

  @BarclaysUK is the app having issues, getting the square of doom with the waiting counter going round when trying to check My card details.

• 
  lady speaker of inconvenient truths (@Ladyspeakerzoe) reported 11 minutes ago

  @BarclaysUK dear Barclays, firstly I want to say I’m grateful for my mortgage I have with you. As my mortgage wasn’t straightforward at all and you approved it so thank you so I want to thank you for that. However I want to make a complaint about your member of staffs rather odd attitude with me over the phone today when I phoned customer services Firstly my card was frozen by yourselves totally out the blue for NO reason I just made a eBay transaction of £100 and I often shop at eBay. Now the customer service woman said Barclays had frozen my card because you detected fraud on my card. I confirmed with her there was no fraud all purchases were mine. I said to her that Barclays should notify their customers when cancel / freeze cards. She said yes we have texted you. I said no you haven’t but she kept disagreeing with me saying they had. THEY HADNT neither had they sent me any email notifying me of you freezing my card I was totally unaware of you doing this and why Now only through phoning up cust services did I find out you had frozen my card due to you suspecting fraud Now I said to the lady that’s fine you being secure for your customers. But I said it’s not good when customers are not notified. She was not sympathetic to my complaint and she had a abrupt manner and tone I wasn’t keen on her attitude Secondly if I was a mentally disabled person or elderly person and didn’t think to phone you or didn’t know how to get your phone number And I was out of my house no internet to get your number off Google Then I would have been stranded without use of my card and no way of knowing why or what to do That’s why I’m making the complaint so doesn’t happen to anyone else Your staff member had no sympathy with my valid complaint she had cold attitude I just wanted to make you aware of this

• 
  James Roberts (@JamesRoberts330) reported 12 minutes ago

  Hey @BarclaysUK @BarclaysUKHelp how long do “Pending Transactions” normally take to appear on the Apple Pay Wallet transactions page?! New customer so just checking I’ve got everything set up correctly. Thanks. James 💙

• 
  Matt (@thenewMH) reported 12 minutes ago

  What have you done to your app 😭 the new layout is terrible @BarclaysUK

• 
  Deer Designs www.Facebook.com/DeerDesignsuk (@DeerDesigns) reported 13 minutes ago

  @BarclaysUK @Barclays please change your treatment of newly bereaved elderly widows. My mum is bedbound with stage 4 COPD, oxygen dependent, partially blind and was utterly surprised to find my Dad had a joint account with her. But could she access it? Not without several...🧵

• 
  Lord Craig Wood of Hougun Manor (@Craigabwood) reported 13 minutes ago

  @amazon send me the wrong item. Won't return or replace. So you know what. I have given you every chance and give you all the evidence and pictures of this. You won't fix your mistake. Well as a uk customer I am doing a section 75 charge back with my bank @BarclaysUK I tried!!!!

• 
  Emma (@emmieetoile) reported 19 minutes ago

  Good Morning @BarclaysUK just a quick question do all your business accounts able to have online access as. Someone i know has a business account with you and went to their local branch and was told their account is unable to have online access. Is this correct?