BT (British Telecom) Outage in Workington, Cumbria, England

@Molteh @bt_uk We had this. So frustrating as FTTP. Cancelled and now Amy is the account holder.. same address, but new customer as far as BT were concerned. Got a free Hive hub, £39.99 for 150mb/s and pocketed £20 for their terrible home Hub on Shpock as we have Google mesh. Option for you!

@btsport Turn down the microphone near those annoying bloody drums #MUFC

@bt_uk absolute waste of money paying for the WiFi when it never actually works

@bt_uk @BTCare could someone be actually bothered to respond to the direct message i have sent regarding the shocking service I have received over the past week and get it sorted once and for all 😤

Hi @bt_uk, my internet has been off since Monday, you said an engineer was going to visit - they didn't. I've lodged a complaint and you said you'd ring me (twice now) - you haven't. We've had 2 engineers out this year and we're on our 2nd hub - not really good enough is it?

@bt_uk That’s not going to help me use the internet all weekend and for us to work from home on Monday, with all due respect.

@bt_uk The only thing I hate is this awful take on a game of football. Didn't see this during the rugby. Why's that?

Thanks @bt_uk for getting us to switch over to you from @SkyHelpTeam only to not switch over our WiFi on the correct date. Means we’re left the entire weekend without WiFi AND can’t work from home on Monday until you ‘try’ to fix it again. So much for a better offering.

Catastrophic failure of @bt_uk again. No internet for 9 days, how can a business run like this? I have emailed #philipjansen but clearly @bt_uk don't value their customers at all. I have lost money from my business, but luckily the daily £8 compensation will help. Absolute joke.

@bt_uk What hate, total nonsense. I support the campaign but this is shite

@bt_uk 3 weeks of saying you could connect us at a convenient time after our house move, saying you couldnt, saying you needed to enter my house while we were isolating, then not needing to enter my house a week later, finally connecting my internet. You now disconnect us! WTF!

@bt_uk disappointed again with BT, no service for several hours in Bexleyheath, hub is blue !!!

Hey @Ofcom how is it that @bt_uk are aloud to use this number for their customer service : 08456006156 Charged £3.70 for a 7 min call. I see others charged £20 and £30. Absolute ripoff.

@bt_uk Well I haven't signed any contract for digital service and do not think I will your letter arrived unsolicited so I won't be accepting BT digital services.