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BT (British Telecom)

BT (British Telecom) outages and service status in Whitehaven, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Whitehaven, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitehaven, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitehaven, England

The most recent BT (British Telecom) outage reports came from the following cities: Workington, and Whitehaven.

CityProblem TypeReport Time
Workington TV 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitehaven, England

Latest outage, problems and issue reports in Whitehaven and nearby locations:

  • RichardWatson44
    Richard Watson (@RichardWatson44) reported from Frizington, England

    @bt_uk absolute waste of money paying for the WiFi when it never actually works

  • chris__head
    Christopher Head (@chris__head) reported from Whitehaven, England

    @Molteh @bt_uk We had this. So frustrating as FTTP. Cancelled and now Amy is the account holder.. same address, but new customer as far as BT were concerned. Got a free Hive hub, £39.99 for 150mb/s and pocketed £20 for their terrible home Hub on Shpock as we have Google mesh. Option for you!

  • duckunderdoor
    Bryan Allred (@duckunderdoor) reported from Maryport, England

    @btsport Turn down the microphone near those annoying bloody drums #MUFC

  • Leighbenson78
    Leigh benson (@Leighbenson78) reported from Whitehaven, England

    @bt_uk @BTCare could someone be actually bothered to respond to the direct message i have sent regarding the shocking service I have received over the past week and get it sorted once and for all 😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • countrymousie
    H (@countrymousie) reported

    @btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet

  • MerriganAnn
    Ann Merrigan (@MerriganAnn) reported

    @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    .@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.

  • e4290936
    jack250213 (@e4290936) reported

    @bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!

  • omotforest
    David Sinfield (@omotforest) reported

    Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

  • Jessica67669786
    Jessica (@Jessica67669786) reported

    @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

  • Deano01973
    Dean Hazell (@Deano01973) reported

    @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

  • adarkelimited
    Adam Darke (@adarkelimited) reported

    Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

  • leopardtommy
    Tommy (@leopardtommy) reported

    @bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.