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BT (British Telecom)

BT (British Telecom) outages and service status in Cleator Moor, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Cleator Moor, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cleator Moor, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cleator Moor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cleator Moor, England

The most recent BT (British Telecom) outage reports came from the following cities: Workington, and Whitehaven.

CityProblem TypeReport Time
Workington TV 16 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Cleator Moor, England

Latest outage, problems and issue reports in Cleator Moor and nearby locations:

  • Leighbenson78
    Leigh benson (@Leighbenson78) reported from Whitehaven, England

    @bt_uk @BTCare could someone be actually bothered to respond to the direct message i have sent regarding the shocking service I have received over the past week and get it sorted once and for all 😤

  • chris__head
    Christopher Head (@chris__head) reported from Whitehaven, England

    @Molteh @bt_uk We had this. So frustrating as FTTP. Cancelled and now Amy is the account holder.. same address, but new customer as far as BT were concerned. Got a free Hive hub, £39.99 for 150mb/s and pocketed £20 for their terrible home Hub on Shpock as we have Google mesh. Option for you!

  • RichardWatson44
    Richard Watson (@RichardWatson44) reported from Frizington, England

    @bt_uk absolute waste of money paying for the WiFi when it never actually works

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • geosomerville
    George Somerville (@geosomerville) reported

    WiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……

  • adarkelimited
    Adam Darke (@adarkelimited) reported

    @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

  • FayeLcarter
    Faye Carter (@FayeLcarter) reported

    @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

  • Staggly
    Paul stagg (@Staggly) reported

    @Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

  • OwenJBlanche
    Owen (@OwenJBlanche) reported

    @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for

  • FayeLcarter
    Faye Carter (@FayeLcarter) reported

    @bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging

  • SadBanana9999
    Sad Banana (@SadBanana9999) reported

    @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

  • brian_mcbride1
    Brian McBride (@brian_mcbride1) reported

    @bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.