BT (British Telecom)

BT (British Telecom) Outage Report in Cleator Moor, Cumbria, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cleator Moor, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cleator Moor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cleator Moor, Cumbria, England 02/02/2026 13:55

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cleator Moor, Cumbria, England

The most recent BT (British Telecom) outage reports came from the following cities: Workington and Cockermouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorkington Total Blackout
United KingdomWorkington Internet
United KingdomCockermouth Wi-fi
United KingdomWhitehaven Internet
United KingdomSeascale Phone
United KingdomEgremont TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cleator Moor, England

Latest outage, problems and issue reports in Cleator Moor and nearby locations:

  • chris__head Christopher Head (@chris__head) reported from Whitehaven, England

    @Molteh @bt_uk We had this. So frustrating as FTTP. Cancelled and now Amy is the account holder.. same address, but new customer as far as BT were concerned. Got a free Hive hub, £39.99 for 150mb/s and pocketed £20 for their terrible home Hub on Shpock as we have Google mesh. Option for you!

  • Leighbenson78 Leigh benson (@Leighbenson78) reported from Whitehaven, England

    @bt_uk @BTCare could someone be actually bothered to respond to the direct message i have sent regarding the shocking service I have received over the past week and get it sorted once and for all 😤

  • RichardWatson44 Richard Watson (@RichardWatson44) reported from Frizington, England

    @bt_uk absolute waste of money paying for the WiFi when it never actually works

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • smdavies1983 Stephen Davies (@smdavies1983) reported

    @bt_uk @Daave360 @bt_uk The message on your troubleshooter makes this sound like a nationwide issue unless we both coincidentally live in the same area?

  • StuMSmith Stuart (@StuMSmith) reported

    @bt_uk Ok that has been sent but we have been hear before. What is needed is a case work who will proactively see this through to resolution and make sure it’s dealt with. Some of your incompetencies are potentially life threatening.

  • CentricBlue Fran O'Maolmhochòir (@CentricBlue) reported

    @bt_uk Hey, you charged me for an extra router by mistake as we never ordered or received one. You said on 24/12/21 that your mistake was resolved. I've been sat here waiting for you to turn our WiFi back on like you said you would at 8am. I work from home c"mon!

  • robertslinn Robert N Slinn 🇬🇧 (@robertslinn) reported

    @bt_uk Yes but I’m not signing into Norton and have removed Password Manager which caused problem in Firefox

  • davidgilmour84 David Gilmour 🦧🦍 (@davidgilmour84) reported

    @bt_uk After years with BT they refused to let me pay the same price as a new customer 😞 Forced to move to Virgin Media.

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported

    @bt_uk Well I've tried to get help from EE with the ongoing none G mobile coverage while at work because of an EE fault, but surprisingly because I'm not a EE customer they can't help. They said I needed to take this up with yourselves, but we've already been to that Rodeo

  • jonoisapanda Jono (@jonoisapanda) reported

    @chez68266431 @virginmedia Pretty sure the only way I’ll get to speak to someone is if I cancel the direct debit. @bt_uk - have you got any offers?

  • __FairyP P 🤍 (@__FairyP) reported

    @bt_uk Hi! Day 4 of no internet - we had 2 people come over in the morning and said they couldn’t fix it and that another engineer would come later in the day. No one came.

  • Daave360 Lewis (@Daave360) reported

    @bt_uk Why does your online tool report “No known issues in your area”?

  • Catrioonaa Catriona Armstrong (@Catrioonaa) reported

    @virginmedia Hey after being a loyal customer for 18month your broadband is doubling in cost is there anything you can do for me or ill go to @bt_uk instead?