BT (British Telecom)

BT (British Telecom) Outage Report in Cleator Moor, Cumbria, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cleator Moor, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cleator Moor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cleator Moor, Cumbria, England 01/21/2026 09:45

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cleator Moor, Cumbria, England

The most recent BT (British Telecom) outage reports came from the following cities: Workington and Cockermouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorkington Total Blackout
United KingdomWorkington Internet
United KingdomCockermouth Wi-fi
United KingdomWhitehaven Internet
United KingdomSeascale Phone
United KingdomEgremont TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cleator Moor, England

Latest outage, problems and issue reports in Cleator Moor and nearby locations:

  • chris__head Christopher Head (@chris__head) reported from Whitehaven, England

    @Molteh @bt_uk We had this. So frustrating as FTTP. Cancelled and now Amy is the account holder.. same address, but new customer as far as BT were concerned. Got a free Hive hub, £39.99 for 150mb/s and pocketed £20 for their terrible home Hub on Shpock as we have Google mesh. Option for you!

  • RichardWatson44 Richard Watson (@RichardWatson44) reported from Frizington, England

    @bt_uk absolute waste of money paying for the WiFi when it never actually works

  • Leighbenson78 Leigh benson (@Leighbenson78) reported from Whitehaven, England

    @bt_uk @BTCare could someone be actually bothered to respond to the direct message i have sent regarding the shocking service I have received over the past week and get it sorted once and for all 😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Marief2408 Marie (@Marief2408) reported

    @bt_uk Waiting for a refund from you since last Friday! We haven’t even got an account with you! You took a deposit for services we decided not to go ahead with (due to terrible customer service) and now you’ve kept my money!!

  • BruderfulDesign Bruderful Design (@BruderfulDesign) reported

    @bt_uk It’s a shame this isn’t offered to customers who have constant problems with their internet. 2 years on and still no solution to our problems engineers left right and centre ! Not a happy customer here !!! Not even a call back from any kind of management very angry

  • DaveyR78 David Robinson (@DaveyR78) reported

    @bt_uk upgraded to 900 broadband, only getting speeds of 200 down 50 up. DM me and i will give you my number call me back asap totally unaceptable

  • tim_clappy Tim Clappison (@tim_clappy) reported

    @bt_uk Morning @bt_uk Just entering our 7th day of no broadband. Reported 7/2. Repair "guaranteed" on or before 12/2. Please help!

  • laurajane1212 Laura (@laurajane1212) reported

    Dear @btsport **** Steve McManaman off. Yours, Everyfuckingone

  • rosso_neri Rhian (@rosso_neri) reported

    @bt_uk Hi, thanks for checking in. The issue seems to have settled down, service isn't dropping like it was the previous day. Is there any chance it was the snow's fault? Lol! Either way, everything seems to be working ok now

  • Harmerncamhs Nicky Harmer (@Harmerncamhs) reported

    @bt_uk hi we joined yesterday the internet is so slow we are unable to work or connect at all even though it says speed is good can I cancel ?

  • answermethis7 helloworld (@answermethis7) reported

    @bt_uk hello we just received a phone call from a BT call centre in India asking us to stand in front of our main router so that they can do a diagnostic test. We never have had an issue with a router, never called/contacted BT about a router. Could this be a scam?

  • andycs169 Andy Smith (@andycs169) reported

    @bt_uk Looking for a new service. Currently have FTTC with Plusnet want to take advantage of the 1gbps openreach day I can get after they upgraded our area

  • ZRevolutionYT ZRevolutionYT💻 (@ZRevolutionYT) reported

    @bt_uk No it doesn’t. I have one bar when the wifi is right underneath my floor. One of the worst wifi out there